It wasn't impressive for a much as spent. No washcloths, limited towels. Front desk wasn't friendly. Wouldn't stay again.
No fitness or bkft—covid.
Smile and dirty room told to change my room they didn’t changed it for me
Hotel was rated good, but really was bad. Door lock was broken, non smoking room smelled real bad, bathroom was filthy with toilet dirty, bed sheets had what looked liked blood on them and front desk and room service did nothing to make it better. Worse hotel ever
Property is older, but well kept. Staff was very friendly. No breakfasts during covid. Gym was not open in the morning to work out .
When we arrived, we were in town for car trouble and had been referred to AAmco in Omaha by Lincoln NE Aamco.. the first room stank — not sure what but it was bad— when we complained, the staff was quick to move us to a different room which was much better and we wished we had a pool to swim in but couldn’t because of COVID... the location was nice and walkable which was awesome!
Staff is very nice and helpful. Room was very clean.
The property was great until my last night. I saw ants piling up in the bathroom. When I woke the next morning, they were infesting the bathroom, my nightstand area, and all over the floor. I called down to the front desk and advised them. They said they would get maintenance. No one came. I had to remind them again at checkout. The front desk apologized and said they would get maintenance again. Nothing was really done about the issue.
Facility is good and clean but your advising access to handicaps with the wheelchair and a chair in the shower I got the chair in the shower but no wheelchair
Check in/out was problematic. Breakfast was lackluster.
Rooms were large and very clean. Staff was friendly and helpful.
I loved the breakfast it was delicious and the service was great also
The breakfast pretty good. More than a continental, nothing really fancy.
Did like that i couldnt go for a swim s an adult had to wait for others to want to use to the pool area to go for a swim.
The only issue I had was one of the front desk clerks suggested we park by exterior door 1 and take the west elevator. I was traveling with my elderly mother and it was a very hard walk for her. Our room was much closer to door three and the east elevator.
May 2019 The only thing that I can think of that can be improved upon....... The bath tubs have no non-slip footing surface in them. It can get VERY slick when wet. One morning I actually slipped while showering, went through the curtain, and ended up outside the shower on the floor. I was not hurt, but it could very easily happen. Like I said, that is the only thing that I can think of. I'd recommend this hotel to others, but maybe warn them about this issue as well.
Located in West Omaha within a 5-minute drive of Westroads Mall, Days Inn & Suites by Wyndham Omaha NE is within a 15-minute drive of other popular sights such as University of Nebraska-Omaha. This 136-room, 3-star hotel has conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking.
Days Inn & Suites by Wyndham Omaha NE's 136 individually decorated rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.
Days Inn & Suites by Wyndham Omaha NE features a 24-hour fitness center, free WiFi in public areas, and a meeting room. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
It wasn't impressive for a much as spent. No washcloths, limited towels. Front desk wasn't friendly. Wouldn't stay again.
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
No fitness or bkft—covid.
I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.
Smile and dirty room told to change my room they didn’t changed it for me
It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Hotel was rated good, but really was bad. Door lock was broken, non smoking room smelled real bad, bathroom was filthy with toilet dirty, bed sheets had what looked liked blood on them and front desk and room service did nothing to make it better. Worse hotel ever
It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
Property is older, but well kept. Staff was very friendly. No breakfasts during covid. Gym was not open in the morning to work out .
We can't thank you enough for sharing your feedback with regards to our staff and your insights regarding our property. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
When we arrived, we were in town for car trouble and had been referred to AAmco in Omaha by Lincoln NE Aamco.. the first room stank — not sure what but it was bad— when we complained, the staff was quick to move us to a different room which was much better and we wished we had a pool to swim in but couldn’t because of COVID... the location was nice and walkable which was awesome!
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!
Staff is very nice and helpful. Room was very clean.
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!
The property was great until my last night. I saw ants piling up in the bathroom. When I woke the next morning, they were infesting the bathroom, my nightstand area, and all over the floor. I called down to the front desk and advised them. They said they would get maintenance. No one came. I had to remind them again at checkout. The front desk apologized and said they would get maintenance again. Nothing was really done about the issue.
AP, I am so sorry to hear this happened and that there was no resolution for you. Please know that I will use this as a teaching tool to retrain my staff ion how to handle situations like this should they arise again. I apologize for the issue and will handle this promptly.
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.