La Quinta Inn by Wyndham Omaha West

My family and I woke up with bedbugs bites all over are bodies,I talked to the manager about a refund since I was staying couple nights and told him what happened but he won’t refund my money bad services

Staff was super nice and helpful . Room was nice , hall way was a bit dirty but they are remodeling it so next should be nicer.. we parked in the front because there appeared to be sketchy people sitting in vehicles in parking lot and was a bit disturbing. Location was nice to many restaurants and businesses . As always when traveling. Into todays world keep your guard up

Had no problems checking in and out

Breakfast

Room was very dirty, not the same as pictures.

Nothing much to like. No shower curtain on the shower, hole in the wall where there used to be or should of been toilet paper holder. Blood splatter on the door entering our room. Air conditioner had wire sticking out but it worked so room was cool. Pretty high priced for condition of the room.

The property is under renovations, so there was some inconvenience with parking at night. My biggest issue was that there was hair everywhere and the floors not vacuumed which leads one to believe that housekeeping isn’t properly cleaning the rooms. The other thing is they don’t stop the guest from disturbing the other guest at night, they let them just run down the halls and scream and yell at each other all hours of the night.

I need corporate number no one seems to know it...My Phone number is 402-618-9860..... My email address is twana.hood@gmail.com Please Please give me a ring anytime

didn't like that the drapes were removed, but they didn't tell us about the second shade that blacked out the room.

The carpet was so dirty and disgusting m

Don't have high expectations on breakfast.. it was very noisy in pool, and people were in the pool till 2AM

Bathrub was dingy, towels had hairs on them, there was no mini fridge, hair dryer did not work. On the website it said hot breakfast and pool but when we arrived they offered cold muffins and cereal with no milk and the pool was full but had debris in it so staff would not allow pool to be used. Evening staff appeared flippant when questions regarding pool and breakfast were asked. Loud maintenance on the building continued on until 9:30pm at night.

My two friends and I arrived at 2:30am after driving through a bad winter storm. We called before hand to let the front desk know that we would be checking in late and would arrive around 2. When we arrived the gentleman that buzzed us in was smoking a cigarette. He asked if we needed a room and I said we made a reservation and he then said oh I don’t know how to help you with that. Then the gentleman did try to find the man that was actually supposed to be behind the front desk. And after 30 minutes of waiting he finally came. We filled out our paperwork and this gentleman said oh I can’t find the keys can I just walk you to your room and bring the keys up when I find them!? For three single girls this made us very uncomfortable but at 3 in the morning we just wanted sleep! So we agreed. When we walked into our room we were very disappointed. Everything was dirty. We found melted plastic on the comforter of one of the beds. There were stains on the sheets and comforters. The bathroom didn’t look like it had been cleaned at all. We were there for 4 hours and left to get back on the road but those 4 hours felt like forever. Overall the state of this hotel was dirty and run down. The gentleman were nice however the world we live in I don’t think should have ever put girls in the situation where we started questioning our safety by not having keys and wondering if someone was going to try to come in if we fell asleep. I have never had such a poor experience.

This building was old with little upkeep. My room had a security door latch that was removed and missing. I informed staff and it remained that way in my 4-day, 3-night stay. The front that leads to the lobby remained unswept. I am not overly harsh and try to give useful feedback. My overall impression was that ownership knew their LaQuinta was old and stopped trying. The staff,however, was friendly enough and accommodating.

It was convenient for us. Staff were polite and helpful

I arrived at the location near midnight after traveling all day. Of course the door was locked and no one was around. 5 minutes later someone lets me in. The receptionist was not able to process me and had to call the manager. He eventually came and assisted. 40 minutes after arriving I got my key. Convenient parking was not available, so I added a walk to finish my ordeal.