It was a nice place for our first visit. However, the facility probably needs updating.The location was good for walking to restaurants and stores in the Old Market.
Centrally located and friendly. Need more staff working the breakfast when hotel is full y booked. I saw guest cleaning up tables to make room for others.
We booked a room at the Hyatt for the College Baseball World Series and had to pay triple the normal room rate. What we did like about the room was the location of the hotel (in the Old Market area of Omaha). It was within walking distance of a number of shops and restaurants. We also enjoyed the spaciousness of the room. We had double beds with a sofa bed. The front desk staff were very friendly and helpful. However, the room wasn't worth the amount we paid for it. The air vents in the room were dirty. There was a mini frig in the room but no microwave. The frig was in a cabinet and kept sliding out every time we tried to open the frig door. The bathroom sliding door wouldn't lock so it kept sliding open. The free complimentary breakfast was just ok.
The location is great. Breakfast is good, including gluten free cereal and almond milk, which is nice. They don't recycle, which is not good. The area of town is awesome.
The staff was friendly and easy to work with
The room was clean and spacious. The pool was nice, and the parking area was convenient. One of the workers sprayed the cereal dispenser with cleaning fluid during breakfast on Saturday. We ate elsewhere after that.
Nice stay.
Little pricey
I love the location of this hotel, you can walk literally anywhere! The staff is so cool and helpful. Parking was a breeze and I think if we had questions the concierge would’ve suggested plenty. If you’re thinking about staying in The Old Market district this is surely the hotel.
Love this hotel. Great location. Very courteous and friendly staff.
Very nice place. great staff.
Nice place to stay! Staff helpful and friendly. Very Clean but wear, tear, and stains are more evident as the facility ages. Recommend if staying in the Haymarket area.
The property itself was great! Just needed a hot tub!!! The area around it was dirty and shady. Some cute spots to shop but I wouldn’t take my kids around.
Friendly staff and clean
A good stay
Located in Downtown Omaha, Hyatt Place Omaha Downtown Old Market is adjacent to Bemis Center for Contemporary Arts and within a 10-minute stroll of Gene Leahy Mall. This 3-star hotel has 159 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.
Start your day off right with a free buffet breakfast, served on weekends from 6:30 AM to 9:00 AM. Sit down for a leisurely bite to eat at the onsite café, or enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe.
Guests can expect free WiFi and 42-inch flat-screen TVs with pay movies. Bathrooms have hair dryers and designer toiletries. Other standard amenities include sitting areas, refrigerators, and coffee makers.
Guests of Hyatt Place Omaha Downtown Old Market have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 15 per day. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a business center, a meeting room, and free newspapers.
It was a nice place for our first visit. However, the facility probably needs updating.The location was good for walking to restaurants and stores in the Old Market.
Centrally located and friendly. Need more staff working the breakfast when hotel is full y booked. I saw guest cleaning up tables to make room for others.
Bobby, it's magnificent to hear that you enjoyed the central location and the amicability of Hyatt Place Omaha Downtown Old Market. We take your thoughts on breakfast time seriously and will certainly consider this for improvement. On your next visit, we aim to ensure a smoother dining experience. Thank you for your supportive comments.Best Regards,Gabbie Hervey - AGM
We booked a room at the Hyatt for the College Baseball World Series and had to pay triple the normal room rate. What we did like about the room was the location of the hotel (in the Old Market area of Omaha). It was within walking distance of a number of shops and restaurants. We also enjoyed the spaciousness of the room. We had double beds with a sofa bed. The front desk staff were very friendly and helpful. However, the room wasn't worth the amount we paid for it. The air vents in the room were dirty. There was a mini frig in the room but no microwave. The frig was in a cabinet and kept sliding out every time we tried to open the frig door. The bathroom sliding door wouldn't lock so it kept sliding open. The free complimentary breakfast was just ok.
Wanda, thank you for taking the time to share your experience at our hotel. We are glad that our hotel's location was a highlight of your stay. It's also wonderful to hear that you appreciated the spaciousness of your room and found our front desk staff to be friendly and helpful.We apologize that certain aspects of your stay did not meet your expectations. It is concerning to hear that the cleanliness of the air vents was not up to par, and we assure you that our team will carefully inspect room conditions to prevent similar issues in the future.We are sorry for any difficulty you experienced with your in-room amenities. Your feedback is essential for our continuous improvement efforts, and we will take the necessary steps to address the mentioned issues.Lastly, we apologize for the disappointment you experienced with our complimentary breakfast. Our aim is to provide a satisfying breakfast experience for all our guests, and your feedback is valuable in helping us improve our offerings. Thank you once again for sharing your thoughts, and we hope to have the opportunity to create a more enjoyable experience for you on your next visit to our hotel in Omaha.
We appreciate you sharing your concerns with us, Tyler.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.Best Regards,Gabbie Hervey - AGM
The location is great. Breakfast is good, including gluten free cereal and almond milk, which is nice. They don't recycle, which is not good. The area of town is awesome.
Thank you for taking the time to share your 4/5 review with us, Sarah.We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward.We're looking forward to sharing a more enjoyable experience with you soon.
The staff was friendly and easy to work with
Thank you for the wonderful review, Angelia!It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future!Thank you again for sharing your review and for staying at Hyatt Place Omaha Downtown Old Market.Best Regard,Gabbie Hervey - AGM
The room was clean and spacious. The pool was nice, and the parking area was convenient. One of the workers sprayed the cereal dispenser with cleaning fluid during breakfast on Saturday. We ate elsewhere after that.
Thank you for taking the time to share your review with us, Jeremiah.We're glad to hear you had such a great experience with us. We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to our team.We're looking forward to sharing an even more pleasant experience with you soon.
Nice stay.
Thank you for the fantastic rating, Jean!We strive to make all of our guests feel welcome and relaxed during their time at Hyatt Place Omaha Downtown Old Market! We can't wait to see you again soon.
Thank you for taking the time to leave us a 4/5 rating, Susan!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Hyatt Place Omaha Downtown Old Market.Best Regards,Gabbie Hervey - AGM
Little pricey
Thank you for the 4/5 rating, Rebecca!We're happy you had a pleasant stay with us. It's unfortunate you had such challenges with the value of our accommodations. We're disappointed we couldn't accommodate your needs and fix the problem. We hold ourselves to a higher standard. We'll address your concern with our team moving forward.We strive for excellence so we look forward to sharing an even better experience with you soon!
Lynette, thank you for sharing your experience. It's great to hear that the facility was convenient for exploring local restaurants and shops. We appreciate your feedback about the nature of our amenities. We're continuously striving to improve the guest experience and will look into potential enhancements. Thank you again, and we hope to welcome you back should your travels bring you to Omaha again in the future.Best Regard,Gabbie Hervey - AGM