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Recent guest reviews

Loved the location and staff was very friendly and helpful

Nice staff. More than once they were very helpful.

The staff was amazing and so was the breakfast. It is a bit noisy at night. Our kids wish the pool had been warmer. It was too cold to stay in too long. A hot tub option to go with the pool would have been great.

The staff was friendly. But our room never got cleaned even after seeing the house keeper in the hallway and saying the room is all yours. The shower had mold or mildew all over the bottom. Breakfast the first morning was not replenished at 8:30am so we didn’t get much. Heard a few people complain to the front desk. For $430 for two night we expected a lot more. Pretty disappointed as this is not our first stay at this hotel.

Nice hotel. Convenient location. Parking garage is a bit dirty. Bird poop should be cleaned up.

Everyone was helpful and friendly. Front office staff provided wonderful service and pertinent information of local attractions.

The room is spacious and inviting, very comfortable.

Great for a downtown stay easy parking access. Nice sized rooms.

The key system was pretty cool never been to a hotel where u just tap a card and your in the door and the staff was really friendly but there was a bit more negative then positive it is located downtown town old market Omaha ok so there is no parking on the street that does not have a meter and the hotel has a garage and they charge you like really stop taking advantage of your guest they are all ready paying 130 a night like where else are we supposed to park and my room was ok not up to pair for being in the old market there was chips under the table from the previous guest scotch tape on the wall where the previous guests hung something and a bottle of cleaner on the bed for being a downtown old market first impression is key there should be a second person walking through after the cleaning of the rooms so a lot of room for improvement

Very nice stay. Clean and comfortable. I don’t like that in room coffee maker mugs are washed up in the bathroom sink and repacked after use by housekeeping. Somehow I’d like to think it’s more hygienic to run coffee mugs through dishwasher and replace used cups daily. Breakfasts aren’t great(fake eggs and greasy sausages); however they had some fresh fruits. Coffee wasn’t good, but given they comped my breakfast, I probably shouldn’t complain. I stayed 8 night and one of the nights was New Year’s Eve. It was quiet and restful’ given hotel passed out the customer consideration policy. The location is awesome with great restaurants, pubs, and shopping in the old market section of Omaha. Love the hotel and will return.

The hotel is perfect location downtown Haymarket area. Great service room was good too.

Loved the hotel staff and all of the amenities! Will definitely stay here again!

S 12th St Omaha NE

Hotel highlights

  • Walking distance to Orpheum Theater and Omaha Children's Museum
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Hyatt Place Omaha Downtown Old Market places you in Old Market, within a leisurely stroll of popular sights such as Orpheum Theater and Omaha Children's Museum. This 3-star hotel has 159 guestrooms and offers an indoor pool, a 24-hour health club, and free in-room WiFi.


Dining

Free on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Sit down for a leisurely bite to eat at the onsite café, or enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café.


Rooms

All 159 air-conditioned accommodations feature sitting areas. 42-inch flat-screen TVs come with pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries. Sofa beds, refrigerators, and coffee makers are also standard.


Property features

Guests of Hyatt Place Omaha Downtown Old Market have access to an indoor pool, a 24-hour health club, and free WiFi in public areas. You can take advantage of onsite parking for a fee, along with a free area shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a business center, and free newspapers.

Room options

Room, 1 King Bed (High Floor)

1 King Bed | Sleeps 4

Room, 1 King Bed, Accessible (Shower)

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 6

Room, 2 Queen Beds (High Floor)

2 Queen Beds | Sleeps 6

Guest reviews for Hyatt Place Omaha Downtown Old Market

Everyone (33) Couples (24) Business (9) Family (16) Friends (4)
5
Everyone

By on May 11, 2020

Review comment responded on May 23, 2020

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabbie Hervey -AGM

5
Family Family

Loved the location and staff was very friendly and helpful

By on Mar 20, 2020

Review comment responded on Mar 26, 2020

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabbie Hervey -AGM

5
Everyone

By on Mar 18, 2020

Review comment responded on Mar 18, 2020

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabbie Hervey -AGM

5
Family with small children

Nice staff. More than once they were very helpful.

By on Mar 8, 2020

Review comment responded on Mar 9, 2020

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabbie Hervey -AGM

5
Everyone

By on Dec 28, 2019

Review comment responded on Feb 3, 2020

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Gabbie

5
Everyone

By on Nov 25, 2019

Review comment responded on Mar 1, 2020

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gabbie Hervey -AGM

5
Everyone

By on Nov 15, 2019

Review comment responded on Mar 1, 2020

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gabbie Hervey -AGM

4
Family with small children

The staff was amazing and so was the breakfast. It is a bit noisy at night. Our kids wish the pool had been warmer. It was too cold to stay in too long. A hot tub option to go with the pool would have been great.

By on Nov 3, 2019

Review comment responded on Mar 1, 2020

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gabbie Hervey -AGM

3
Partner Couples

The staff was friendly. But our room never got cleaned even after seeing the house keeper in the hallway and saying the room is all yours. The shower had mold or mildew all over the bottom. Breakfast the first morning was not replenished at 8:30am so we didn’t get much. Heard a few people complain to the front desk. For $430 for two night we expected a lot more. Pretty disappointed as this is not our first stay at this hotel.

By on Sep 23, 2019

Review comment responded on Mar 1, 2020

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Gabbie Hervey -AGM

5
Family

Nice hotel. Convenient location. Parking garage is a bit dirty. Bird poop should be cleaned up.

By on Apr 28, 2019

Hyatt Place Omaha Downtown Old Market

540 S 12th St, Omaha, NE 68102
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