Wyndham Sedona
3.0 out of 5.0
3.8
out of 5
Average Guest Review
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Recent guest reviews
Nice property. Loved the full kitchen and washer/dryer in the room. Spiderwebs in dining area creeped out my wife. Had to eat in the kitchen area. The daily sales pitches for ownership in the properties become slightly irritating. We just politely declined.
We needed a suite and this timeshare offered the best price and most convenient location. Staff is terrific and very, very helpful. If you attend the 90 minute "no pressure" presentation the gift card and discount card you receive will pay for almost one day's stay.
At checkin, things seemed fine. When I got to the room, there was an air purifier on the kitchen counter going full blast. Hmmm....was there a problem in this room? Did someone forget to remove it after a problem smell was identified? There was not a problem changing rooms. The units are nicely appointed, and the location is beautiful. Unfortunately, the walls are paper thin, and you can hear neighbors on each side of you, even when they are talking at conversational voice level. And you can hear the TVs and anything else that your neighbors are doing. Also, this is a time share property with some units for rent on a daily basis. What they forget to tell you is that renters do NOT get any housekeeping service. You need towels, you have to call for them. Extra soap or shampoo? You have to call. But nobody mentioned that at checkin. The room brochure and checkin information say that housekeeping hours are 8-4. Period. So I was surprised when after a day out in the area, I returned to an unmade bed, no clean towels, etc. And of course, it was after 4! NOT a pleasant stay. On the other hand, the kitchens are well stocked with cooking equipment, dishes, glasses, etc. The pool and jacuzzi are clean and beautiful. Lots of activities go on, and you are kept informed of them. If you want to attend a timeshare session and get discounts, gift cards, etc., know that they really don't seem to have an interest in single people. I signed up at checkin on Friday, gave my information, and then got a call at 7 PM (when I was at a wedding) to tell me they "double booked". So sorry. I have stayed at other time share properties in the past, and never had a problem. This property is not the best. Buyer beware!
Called day of arrival to see when we could check in and was told that we were being relocated. They gave me a toll free number to call and when I called that number they said they could not help me. They said I had to call internet travel agency that I booked through. I did call them and they were very good at taking care of everything and we were not relocated. However, this really upset me because it was the day before Thanksgiving and had family with me. Other than that, condo was fine except for jucuzzi hot tub had big stain and didn't look too great. Activity director at facility was really good and gave us lots of ideas and maps for some hikes. Also, they were doing remodeling in some of the units near us and noisy work started around 6:30 am day after Thanksgiving. We did not appreciate this unexpected wake-up call.
The room was so spacious with a full size kitchen and jacuzzi tub, I felt like I was at my own home except it was cleanier :-).
The hotel was great, however, oribtz should have not been selling rooms according to the manger of the hotel. We drove 8 hours with three children in the car to only get to the hotel and have the manager tell us they are a timeshare and orbitz should not be selling the rooms. We did not have a place to stay so we called orbitz and they were supposed to call us back with a room and never did. After two hours of waiting, [...] the manager, gave us the last avaiable room, however, we had to change rooms in the morning and pay more money. The hotel itself was great, but I will never never never purchase again from orbitz.
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
- Fitness center
Located in West Sedona within a mile (2 km) of Amitabha Stupa, Wyndham Sedona is within 2 miles (3 km) of Sugarloaf Mountain Trailhead. This 108-room, 3-star condo property has conveniences like an outdoor pool, free in-room WiFi, and free self parking. Located centrally in Sedona, it's also near Chapel of the Holy Cross and Coffee Pot.
Rooms
The 108 air-conditioned condos afford space to spread out with living rooms and dining areas. TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Washers/dryers, sofa beds, and microwaves are other standard amenities.
Property features
At Wyndham Sedona, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. Front-desk staff can assist with concierge services and securing valuables. Additional amenities include barbecue grills and a picnic area.
