The location of the hotel is good, it's in the Uptown so it is very commercialized with a lot of restaurants. If you want to have a more "local" feel then this is not the place to be in. The rooms are old and they are not in the best shape. A lot of little things not working right. Our hairdryer was half broken, AC thermostat was not operational, the mattresses were worn out too. We dealt with it since it was just couple nights stay, but for the price we paid I expected better quality.
The staff was extremely personable. I enjoyed interacting with them. Sedona was fun but very touristy.
Great location! Walking distance to all of the great restaurants and shops.
Positives: Spacious rooms, great location Negatives: The amenities weren't available due to COVID, and the warm breakfast was only available on the weekend
Beautiful location surrounded by the magic and majestic of the Sedona Skyline
Paid for a room with a fireplace ... and it didn’t work. Not happy about paying extra. Room not clean, soap not filled in shower as promised. Couch in room looked to be 15 years old and was dirty. The musty smell in the ‘suite’ hallway smelled my bad grandma smell. Yuk! The only thing that saved this stay was the view from the second story balcony. Not likely to recommend to any one or stay there again.
The hotel is ideally situated, with gorgeous views of the red rocks and walkable to almost everything in uptown Sedona. The location alone makes it highly desirable. The rooms are clean though the furniture is a bit tired and worn. Nice hot breakfast with many options. There is a huge fireplace with coffee and a computer/printer in the lobby. Staff are terrific! I will return.
The property was in an amazing location with beautiful surroundings. The bed was super comfortable and the bathroom was amazing. The staff was very friendly. The breakfast which was included was OK.
The hotel is in an amazing location with great views and close to downtown. We had a 2 bed villa and the property is still in good location but that room type needs to be cleaned and maintained properly or else it will go down hill. The 2 bed villa isn’t cleaned daily , they said once very three days, but when I asked for daily service they did accommodate my request. Overall we had a lovely stay in the villa. We loved the fireplaces.
Loved the balcony from our room. Beautiful view of Sedona.
The scenery behind the hotel was beautiful. It's in a great location
It was a beautiful place. The only thing i would complain about is that i needed an extra room and they told me it would be a king in a certain location but it ended up being two double beds in a different location.
Beautiful views Great pool and hot tub Good location near shops and restaurants
The property seemed “tired”, unkempt. Probably will not stay again.
We loved our stay here- great location , close to hiking, walk to restaurants , shopping. Staff was friendly, kids enjoyed the pool area. Everything was clean and the Sedona red rock views were gorgeous from the room balconies!! Highly recommend 😀
This hotel has the best location in Sedona for walking around the main part of town and has beautiful views of the red rocks. I was so happy when we arrived and I saw where the hotel was located. Very nice breakfast included...not just the usual fare.
Located in Uptown Sedona within a mile (2 km) of Tlaquepaque Arts and Crafts Village, Best Western Plus Arroyo Roble Hotel & Creekside Villas is within 2 miles (3 km) of other popular sights such as Sedona Art Center. This hotel has 65 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free buffet breakfast.
All of Best Western Plus Arroyo Roble Hotel & Creekside Villas's 65 rooms are air-conditioned and have an array of amenities, including microwaves, coffee makers, and safes. Guests can expect free WiFi and 43-inch TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Ironing boards, desks, and wardrobes or closets are also available. Housekeeping is available on request.
At Best Western Plus Arroyo Roble Hotel & Creekside Villas, guests enjoy features like an indoor pool, a gym, and a sauna. A stay here includes free parking. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include free WiFi in public areas, a spa tub, and conference space.
The location of the hotel is good, it's in the Uptown so it is very commercialized with a lot of restaurants. If you want to have a more "local" feel then this is not the place to be in. The rooms are old and they are not in the best shape. A lot of little things not working right. Our hairdryer was half broken, AC thermostat was not operational, the mattresses were worn out too. We dealt with it since it was just couple nights stay, but for the price we paid I expected better quality.
The staff was extremely personable. I enjoyed interacting with them. Sedona was fun but very touristy.
Great location! Walking distance to all of the great restaurants and shops.
Thank you for your comments! We will be sharing your comments with our staff. Thank you for choosing Best Western.
Positives: Spacious rooms, great location Negatives: The amenities weren't available due to COVID, and the warm breakfast was only available on the weekend
Thank you for your feedback and thank you for choosing best western.
Beautiful location surrounded by the magic and majestic of the Sedona Skyline
hank you for choosing Best Western, have a great day!
Paid for a room with a fireplace ... and it didn’t work. Not happy about paying extra. Room not clean, soap not filled in shower as promised. Couch in room looked to be 15 years old and was dirty. The musty smell in the ‘suite’ hallway smelled my bad grandma smell. Yuk! The only thing that saved this stay was the view from the second story balcony. Not likely to recommend to any one or stay there again.
Dear Anonymous, Thank you for your feedback. We will be sharing your comments with our staff. If there is anything we can do in the future to ensure that this never happens again, please let us know. We would love the opportunity to make it up to you. Thank you for choosing Best Western.
Thank you for your feedback! We will be sharing your comments with our staff.
The hotel is ideally situated, with gorgeous views of the red rocks and walkable to almost everything in uptown Sedona. The location alone makes it highly desirable. The rooms are clean though the furniture is a bit tired and worn. Nice hot breakfast with many options. There is a huge fireplace with coffee and a computer/printer in the lobby. Staff are terrific! I will return.
Thank you for leaving us a review. We are very happy to hear you enjoyed our hotel's location, as well as our complimentary hot breakfast. You compliments about our staff will be passed along. We look forward to your next visit! Regards
We want to thank you for your feedback. We hope that you will return in the future.