Great staff and room was clean. Property overall inside rooms needs some work. Very difficult to get to the pool on the outside back of building. Inside walls of shower were cracked, toilet paper holder broken off wall. Small things that could be fixed. But very clean and great staff. I would consider again.
Good place to stay need more places to eat
very poor attention to detail. property lacks proper funding to maintain. looks like they are pulling cash from the property and not funnelling any back into the property. in the gym the dumbell rack had most of the weights missing. asked for an ironing board that was never delivered. alot of potential for a new owner.
Good: cheap, large room, good location, amenities Bad: bad musty smell in hallways & room, dated, NO water pressure, sketchy characters in parking lot, room needs paint
I paid extra for 2 queen, still get 2 full bed, talk to receptionist, refused to change room. Hanger and other things broken not fixed. I stay 4 people, only 2 towels...A nightmare stay
I have stayed at other hotels and found them to be reasonable, comfortable and clean. But not this one. The room was dingy and had stains on the carpet. The bathroom was unacceptable and nasty, outdated, worn out features with tiles that had not been cleaned well. There was a slight old pee smell coming from one side of the room. And the ironing board was broken. The place looks like it needs a good overhaul. The housekeeping came by one morning but didn’t cleaned the room. I’m disappointed and not too comfortable. Not a good hotel experience, at all
This was my go-to hotel whenever I came around the area for so long. Unfortunately, this time around we were met with bedbugs crawling over the place. We were offered another room across the building but I could not stay around and risk bringing those critters home with me in my belongings.
Fair for the price
Okay place for the price, check in was fast the receptionist was friendly, but the coffe machine at the room was dirty.
Rooms are clean. The coffee maker is non functional
The toilet didnt work so had to switch rooms. Check in was very slow.
I didn’t like anything about this property
Staffing slow, no cups or washcloths in room.
Don’t come here. I got into a fight with my wife because she was so angy that it was ghetto with all these homeless people living there off vouchers. You have been warned.
The price was quite reasonable. The hotel is very close to the freeway and has freeway noise present. The clerk at the check-in desk was trying his best to keep up with the workload, but there was quite a wait. My room key did not work, so I had to go back to the desk and get it reset. On the third floor, the wall sign states that the ice is by the high end number rooms. In fact it is at the opposite end of the floor. That cost me another trip to the desk. By the time I was tucked into my room, I was quite frustrated. I don’t think I would choose to stay at this hotel again.
Located in South San Jose, Wyndham Garden San Jose Silicon Valley is within a 15-minute drive of popular attractions such as San Jose State University and San Jose Center for the Performing Arts. This 207-room, 3.5-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.
This hotel serves as home to a bar, along with a steakhouse that specializes in American cuisine. Satisfy your hunger from the comfort of your room with room service.
Guests can expect free WiFi and 42-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and bathrobes, and beds are dressed in premium bedding. Other amenities include minibars, coffee makers, and free newspapers.
At Wyndham Garden San Jose Silicon Valley, guests enjoy a nightclub, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, meeting rooms, and a conference center.
Great staff and room was clean. Property overall inside rooms needs some work. Very difficult to get to the pool on the outside back of building. Inside walls of shower were cracked, toilet paper holder broken off wall. Small things that could be fixed. But very clean and great staff. I would consider again.
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
Good place to stay need more places to eat
Hi Noe,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.
Hello Eva, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
very poor attention to detail. property lacks proper funding to maintain. looks like they are pulling cash from the property and not funnelling any back into the property. in the gym the dumbell rack had most of the weights missing. asked for an ironing board that was never delivered. alot of potential for a new owner.
Hello Arnold J Dos,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our property. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
Good: cheap, large room, good location, amenities Bad: bad musty smell in hallways & room, dated, NO water pressure, sketchy characters in parking lot, room needs paint
Hello MARK E,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
I paid extra for 2 queen, still get 2 full bed, talk to receptionist, refused to change room. Hanger and other things broken not fixed. I stay 4 people, only 2 towels...A nightmare stay
Hello THONG, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
I have stayed at other hotels and found them to be reasonable, comfortable and clean. But not this one. The room was dingy and had stains on the carpet. The bathroom was unacceptable and nasty, outdated, worn out features with tiles that had not been cleaned well. There was a slight old pee smell coming from one side of the room. And the ironing board was broken. The place looks like it needs a good overhaul. The housekeeping came by one morning but didn’t cleaned the room. I’m disappointed and not too comfortable. Not a good hotel experience, at all
Hello Francisco,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.
Hello Angelo, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
This was my go-to hotel whenever I came around the area for so long. Unfortunately, this time around we were met with bedbugs crawling over the place. We were offered another room across the building but I could not stay around and risk bringing those critters home with me in my belongings.
Hello Blanca, Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and we hope you will give us the opportunity to serve you in the future better.
Hello Marcia, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement., we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.