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Recent guest reviews

The night clerk promised that we would have a shuttle and we were left at the airport for 40 minutes waiting for a shuttle that never came. When we called and asked why there was no shuttle, the night clerk said that the driver had come by two times, yet we never saw him! To the credit of the hotel, the next morning, we received credit for the amount we had to pay for a taxi. My husband adds that it would have been better if the night clerk had said there would be no shuttle rather than to lie about it and leave us waiting for 40 minutes!

I would use this hotel if it were for a one night stay, but for multiple stays its not worth the money. Also would check rooms prior to arriving we switched rooms twice due to a leaking window and broke tv. The room is cleaned upon arrival but not the rest of your stay. beds were soft but it was nothing like my home bed.

I booked here because it was super close to the airport and I needed a place to stay for the night. The staff seemed pretty good but the condition of the building and room wasn’t that good. The lobby looks like an emergency room and my room smelled like a gym locker room. There was stains on the toilet seat and the walls were marked up. This was definitely my last time here, you get what you pay for.

Easy in,easy out !

The desk clerk was wonderful

Nice staff. Clean rooms. Lots of dinning options. Really close to the airport.

I’m pretty sure out AC didn’t work at all it just blew the fan but was hot all night no matter what I set it to.

Very kind and friendly staff! Cleanliness could have been a little better, but it was fine for one night. I do understand it’s been tough finding people to work during covid.

Clean and well maintained. Friendly staff, on-site parking

Only issue was the air did not work right, room was a little stuffy.

No hot water in the morning was not good! Had some the night before but none the next morning.

The staff was very friendly but the place smelled like stale cigarettes and the sinks and showers were clogged. When I told the front desk about the sink and shower in our room he literally didn't say a word. But the place was cheap, what did I expect?

I have stayed here many times over the past ten years. Convenient, relatively inexpensive (for the neighborhood), easy to overlook the generally shabby interior. But lately I think there has been a change in management and/or ownership. The place is cleaner; some furnishings appear new; staff more accommodating. On the whole, an air of improvement and effort...

Aerial Center Pkwy Morrisville NC

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in public areas
  • Fitness center
  • Business center

Quality Inn & Suites Raleigh Durham Airport places you within a 10-minute drive of popular sights such as North Carolina State University and Frankie's Fun Park. The 118 rooms at this hotel include coffee makers and flat-screen TVs and guests can enjoy free breakfast.


Dining

Start your day off right with a free continental breakfast, served each morning from 4:00 AM to 10:00 AM.


Rooms

Guests can expect free wired Internet and flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and ironing boards.


Property features

Quality Inn & Suites Raleigh Durham Airport features a gym, free WiFi in public areas, and a business center. If you drive, self parking is USD 8 per day, or you can take advantage of the airport shuttle at scheduled times for USD 6 per room roundtrip. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.

Room options

Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Quality Inn & Suites Raleigh Durham Airport

Everyone (39) Couples (2) Business (1) Family (7)
2
Partner Couples

The night clerk promised that we would have a shuttle and we were left at the airport for 40 minutes waiting for a shuttle that never came. When we called and asked why there was no shuttle, the night clerk said that the driver had come by two times, yet we never saw him! To the credit of the hotel, the next morning, we received credit for the amount we had to pay for a taxi. My husband adds that it would have been better if the night clerk had said there would be no shuttle rather than to lie about it and leave us waiting for 40 minutes!

By on Jul 28, 2022

Review comment responded on Jul 29, 2022

Hello Jerry, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our shuttle. We are forever working to improve upon the guest experience, and I hope you will remember our attributes for when you return during another trip to the area to see how we have improved to impress you even more.

3
Family with small children

I would use this hotel if it were for a one night stay, but for multiple stays its not worth the money. Also would check rooms prior to arriving we switched rooms twice due to a leaking window and broke tv. The room is cleaned upon arrival but not the rest of your stay. beds were soft but it was nothing like my home bed.

By on May 9, 2022

Review comment responded on May 10, 2022

Hello Tunisa,I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.

4
Everyone

By on Apr 9, 2022

2
Everyone

I booked here because it was super close to the airport and I needed a place to stay for the night. The staff seemed pretty good but the condition of the building and room wasn’t that good. The lobby looks like an emergency room and my room smelled like a gym locker room. There was stains on the toilet seat and the walls were marked up. This was definitely my last time here, you get what you pay for.

By on Apr 2, 2022

Review comment responded on Apr 14, 2022

Thanks for staying with us.

5
Everyone

Easy in,easy out !

By on Mar 18, 2022

Review comment responded on Mar 30, 2022

Thanks for staying with us. We appreciate your feedback!

4
Everyone

The desk clerk was wonderful

By on Oct 11, 2021

Review comment responded on Oct 15, 2021

Thanks for staying with us. We appreciate your feedback!

4
Everyone

Nice staff. Clean rooms. Lots of dinning options. Really close to the airport.

By on Sep 4, 2021

Review comment responded on Sep 22, 2021

thanks for staying with us. We appreciate your feedback!

3
Family with small children

I’m pretty sure out AC didn’t work at all it just blew the fan but was hot all night no matter what I set it to.

By on Aug 18, 2021

Review comment responded on Aug 19, 2021

I am sorry about your experience at our facility. and sorry for inconvenience Thank you for staying with us

3
Everyone

Very kind and friendly staff! Cleanliness could have been a little better, but it was fine for one night. I do understand it’s been tough finding people to work during covid.

By on Aug 2, 2021

Review comment responded on Aug 2, 2021

Thanks for staying with us. We appreciate your feedback!

4
Everyone

By on Feb 22, 2021

Review comment responded on Mar 5, 2021

Thank you for staying at the Quality inn Raleigh Durham Airport

Quality Inn & Suites Raleigh Durham Airport

1001 Aerial Center Pkwy, Morrisville, NC 27560
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