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MainStay Suites Raleigh - Cary

2.5 star property
Hotel with free parking, near Crossroads Plaza

Choose dates to view prices

Photo gallery for MainStay Suites Raleigh - Cary

Reception
Full-size fridge, microwave, stovetop, dishwasher
Breakfast area
Business center
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

View in a map
1020 Buck Jones Rd, Cary, NC, 27606
  • Place, Bowlero Cary
    ‪6 min walk‬
  • Place, Amb Day Spa
    ‪9 min walk‬
  • Place, Crossroads Plaza
    ‪16 min walk‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 320 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cary

Crossroads Plaza is within a mile (2 km) of MainStay Suites Raleigh - Cary, and other popular sites like Cary Towne Center are within a couple of miles (3 km). This 79-room hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Bowlero Cary - 6 min walk - 0.4 miles
  • Amb Day Spa - 9 min walk - 0.5 miles
  • Crossroads Plaza - 16 min walk - 0.9 miles
  • Regal Crossroads - Cary - 1 min drive - 1.3 miles
  • Lenovo Center - 4 min drive - 4.7 miles

Getting around

  • Cary Station - 7 min drive
  • Raleigh-Durham International Airport (RDU) - 14 min drive

Restaurants

  • ‪Starbucks - ‬19 min walk
  • ‪Cook Out - ‬15 min walk
  • ‪Chick-fil-A - ‬17 min walk
  • ‪Taco-Addicts - ‬3 min drive
  • ‪Olive Garden - ‬16 min walk

About this property

MainStay Suites Raleigh - Cary

Hotel with free parking, near Crossroads Plaza
MainStay Suites Raleigh - Cary features a 24-hour gym, free WiFi in public areas, and coffee in a common area. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include laundry facilities, a picnic area, and a vending machine.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Kitchenettes, refrigerators, and microwaves are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Exterior
Red Roof Inn Raleigh Southwest - Cary
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
6.4 out of 10, 1,011 reviews
$67 nightly
The price is $76
Dec 5 - Dec 6
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 10 per pet, per night, plus a one-time cleaning fee of USD 50.00
  • Dogs only
  • 2 total (75 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 10 per pet, per night plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hawthorn Suites Raleigh
Hawthorn Suites Wyndham Raleigh Aparthotel
Hawthorn Suites Wyndham Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh
Wyndham Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel
Hawthorn Suites Wyndham Raleigh/Cary Raleigh
Hawthorn Suites Wyndham Raleigh/Cary
Hawthorn Suites by Wyndham Raleigh
Hawthorn Suites Wyndham Ralei

Frequently asked questions

Is free cancellation available at MainStay Suites Raleigh - Cary?

MainStay Suites Raleigh - Cary offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at MainStay Suites Raleigh - Cary?

As of Nov 29, 2025, prices found for a 1-night stay for 2 adults at MainStay Suites Raleigh - Cary on Dec 7, 2025 start from $75.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to MainStay Suites Raleigh - Cary?

This hotel is located in Cary, close to North Carolina State Fairgrounds, Lenovo Center, and Crabtree Valley Mall. You'll also find J.S. Dorton Arena and WakeMed Soccer Park within a short drive.

Is there parking available at MainStay Suites Raleigh - Cary?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does MainStay Suites Raleigh - Cary include a casino at the property?

No, MainStay Suites Raleigh - Cary doesn't have a casino.

Is there an indoor pool at MainStay Suites Raleigh - Cary?

No, there is no indoor pool at this hotel.

Is MainStay Suites Raleigh - Cary good for couples?

Couples staying at this hotel will appreciate amenities like a kitchenette as well as a 24-hour fitness facility and a 24-hour front desk.

Are there hot tubs at MainStay Suites Raleigh - Cary?

No, this hotel doesn't have a spa tub.

Does MainStay Suites Raleigh - Cary have a restaurant that serves breakfast?

No, MainStay Suites Raleigh - Cary doesn't have a restaurant that serves breakfast.

Does MainStay Suites Raleigh - Cary allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at MainStay Suites Raleigh - Cary for a fee of USD 10 per pet, per night.

Does MainStay Suites Raleigh - Cary have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from MainStay Suites Raleigh - Cary?

The closest major airport to MainStay Suites Raleigh - Cary is Raleigh-Durham International Airport (RDU), which is 10.2 mi away (14 minutes by car).

Are there rooms with balconies that I can book at MainStay Suites Raleigh - Cary?

No, there aren't any guestrooms with balconies at MainStay Suites Raleigh - Cary.

MainStay Suites Raleigh - Cary Reviews

Reviews

6.8
Rating 10 - Excellent. 282 out of 1015 reviews
Rating 8 - Good. 261 out of 1015 reviews
Rating 6 - Okay. 171 out of 1015 reviews
Rating 4 - Poor. 145 out of 1015 reviews
Rating 2 - Terrible. 156 out of 1015 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Otis

Stayed 2 nights in Sep 2025

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible!!!
Stayed 2 nights in Aug 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

William

Business traveler
The hotel was extremely loud and my room was dirty and had roaches climbing on the walls. The shower nozzle hadn’t been clean with mold. Also had an old wash rag that was hanging on the shower rod . I need to fully reimbursed for my stay at this hotel! Total inexcusable
Stayed 1 night in Aug 2025

8/10 Good

Tonya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice
Stayed 1 night in Aug 2025

4/10 Poor

Kathy

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Literally found a cockroach on the ground. The bathroom was falling apart and the dishes in the dish washer were unclean….
Stayed 3 nights in Mar 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Room temperature was very good as air conditioning was on. Clean room and bathroom. Not a lot of activity in hallways as I had a dog, he stayed quiet for the most part. Dog fee is $50 additional at check in and $10 per night. A little steep but is what it is. Bed was fine. Not super plush but I wasn’t uncomfortable. Full size refrigerator, sink, a nice little kitchen if you’re staying for a bit. Safe outside as your in Cary NC. Good stay.
Stayed 1 night in Jul 2025

2/10 Terrible

Ingram

Stayed 3 nights in Apr 2025

8/10 Good

Nelson

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

2/10 Terrible

alexandrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE!!! there are roaches. not only when we got there was the room gross. like dirty gross. the floor in the kitchen area was coming up, sticky, and the carpet had not been vacuumed in a while. the bathroom tube had gross stains and the floor was yellow. (was supposed to be white) the walls in the all had disgusting stains on them. the second night we were there we were walking back into the hotel and there were giant bugs outside. i thought maybe water bugs. but then we got into the hotel and there welder tiny light brown roaches in the hall way. we then got into our room and there was a roach ON THE WALL! there was no one at the front desk so we killed it. went through our stuff and took it to the car. the next morning when we told the staff they said sorry and then checked us out. i am fully disgusted and uncomfortable. please don’t stay here if you enjoy being clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for an overnight - coming in from out of town and it made bringing a few snacks for the road a smart idea because of the kitchen like facilities.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My daughter, myself and some friends were in town for a concert and check in was really quick and nice
Stayed 1 night in Jul 2025

4/10 Poor

Nicole

Disliked: Cleanliness, amenities, property conditions & facilities
I’ve worked in hospitality for the last 20 yrs. I received a 2 hour early check in for booking with Expedia. When we walked in at 1:00 pm the lobby smelled like a dirty bathroom and there was no one at the front desk. There was a sign saying the desk attendant was away assisting other guests. It took 3 minutes for her to come out. Check in is not until 3 so this is understandable. She had an inconvenienced attitude when asking what we needed. I said, I have a reservation and gave my name. She said check in wasn’t until 3:00 and I said I get an early one as an added amenity and had my phone open to the reservation details. She said something to the effect of “let me see your phone”’ so I showed her. She said oh yeah or something like that. The rest of check in was okay. We were given a first floor room at the end of the hall. There was an outside entrance with a door that slammed loudly, very often. The location was convenient but the noise was unfortunate and disturbing. This could have been the only room ready at our check in or it could have been retaliatory. The room had a off putting smell, like stale deodorizer, dark and drab with stained carpet and very “run down”. The bathroom floor and tub were dirty with hair and debris. The toilet was stained and there was no trash can. The queen bed was small, more like a full size mattress and the pillows were very small. The guest wifi never came up when searching for available networks, nor was the address written anywhere.
Stayed 1 night in Jul 2025

8/10 Good

Ivan

Stayed 1 night in Jul 2025

4/10 Poor

CJ

Traveled with group
Liked: Staff & service
The hotel was affordable for how quickly I needed to book. However the bathtub and the sink in our bathroom clogged up really bad. The sink was a bit faster to drain, but the bathtub drained so slowly it was still full by the time we had to check out. We had also seen a few roaches, and I ended up killing one that was in the bathroom. I did tell the front desk, and they said that they’d report it to the GM, but have not heard anything back yet on that. The staff was nice, just a lil dismissive when I brought up the issues, which I know they’re probably tired of hearing the same complaints over and over, and from reading the other reviews, I know now I am not the only one to face these issues. Luckily I did not stay much longer, we ended up checking out way earlier than planned because the roach problem really turned us off.
roach i had to kill in our room
Stayed 1 night in Jul 2025

10/10 Excellent

Iancarlo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Kimmi

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was a giant roach in our bed when we woke up! Staff was incredibly kind. But there was a thumb sized roach on me when I woke up.
Stayed 1 night in Jul 2025

4/10 Poor

Brian

Business traveler
Liked: Room comfort
Disliked: Staff & service
Stayed 11 nights in Jun 2025

6/10 Okay

Gerardo

Stayed 3 nights in Jul 2025

2/10 Terrible

Haley

Traveled with group, Business traveler
Disliked: Cleanliness
Upon arrival we could not enter the hotel because the door was locked with no one at the front desk. After finally getting in to our room, there was a gaping hole in the ceiling. I called the front desk and they told me they were already aware of it but still booked that room for us. We also found multiple bugs in the bed, bathroom, and counter-space.
Stayed 1 night in Jul 2025

4/10 Poor

Khaled

Disliked: Cleanliness, property conditions & facilities
The place is not clean. Carpets in the corridors are dirty and smell awful. The floor of the kitchen area and bathroom in the room we stayed in was sticky with bad smell. No room service and we had to clean them ourselves. The fridge in the room was noisy.
Stayed 8 nights in Jun 2025

4/10 Poor

Cory

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They never came and changed the towels. The time i was there for smh.... And don't like things like that.
Stayed 5 nights in May 2025

6/10 Okay

SRIHARI

Traveled with family
While the working staff were helpful, it was difficult to overlook the multiple amenities that were not working/very difficult to use. When we got to the room, we noticed we were missing soap, shampoo, and towels. The lock on the front door was not working, and the microwave would continuously beep throughout the night. It did the job for a short stay, but the quality of the room was subpar.
Stayed 7 nights in Jun 2025

4/10 Poor

Jeffery

Liked: Staff & service
Stayed 1 night in Jun 2025

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