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MainStay Suites Raleigh - Cary

2.5 star property

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Photo gallery for MainStay Suites Raleigh - Cary

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Gym
Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
1020 Buck Jones Rd, Cary, NC, 27606
  • Place, Bowlero Cary
    ‪6 min walk‬
  • Place, Amb Day Spa
    ‪9 min walk‬
  • Place, Crossroads Plaza
    ‪16 min walk‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 320 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Exterior

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  • Pet friendly
  • Parking included
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  • Air conditioning
7.2 out of 10, Good, 719 reviews
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The price is $81
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Total with taxes and fees
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About the neighborhood

Cary

Crossroads Plaza is within a mile (2 km) of MainStay Suites Raleigh - Cary, and other popular sites like Cary Towne Center are within a couple of miles (3 km). This 79-room hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Bowlero Cary - 6 min walk - 0.4 miles
  • Amb Day Spa - 9 min walk - 0.5 miles
  • Crossroads Plaza - 16 min walk - 0.9 miles
  • Regal Crossroads - Cary - 1 min drive - 1.3 miles
  • Lenovo Center - 4 min drive - 4.7 miles

Getting around

  • Cary Station - 7 min drive
  • Raleigh-Durham International Airport (RDU) - 14 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Cook Out - ‬15 min walk
  • ‪Panera Bread - ‬3 min drive

About this property

MainStay Suites Raleigh - Cary

MainStay Suites Raleigh - Cary features a 24-hour gym, free WiFi in public areas, and coffee in a common area. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include laundry facilities, barbecue grills, and a water dispenser.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Kitchenettes, refrigerators, and microwaves are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Reception
Red Roof Inn Raleigh Southwest - Cary
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
6.4 out of 10, 1,001 reviews
$65 nightly
The price is $73
Mar 11 - Mar 12
Total with taxes and fees
Red Roof Inn Raleigh Southwest - Cary

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 10 per pet, per night, plus a one-time cleaning fee of USD 50.00
  • Dogs only
  • 2 total (75 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 10 per pet, per night plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hawthorn Suites Raleigh
Hawthorn Suites Wyndham Raleigh Aparthotel
Hawthorn Suites Wyndham Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh
Wyndham Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel
Hawthorn Suites Wyndham Raleigh/Cary Raleigh
Hawthorn Suites Wyndham Raleigh/Cary
Hawthorn Suites by Wyndham Raleigh
Hawthorn Suites Wyndham Ralei

Frequently asked questions

Is free cancellation available at MainStay Suites Raleigh - Cary?

MainStay Suites Raleigh - Cary offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at MainStay Suites Raleigh - Cary?

As of Mar 4, 2026, prices found for a 1-night stay for 2 adults at MainStay Suites Raleigh - Cary on Mar 7, 2026 start from $81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to MainStay Suites Raleigh - Cary?

This hotel is located in Cary, close to North Carolina State Fairgrounds, Lenovo Center, and Crabtree Valley Mall. You'll also find J.S. Dorton Arena and WakeMed Soccer Park within a short drive.

Is parking available on site at MainStay Suites Raleigh - Cary?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does MainStay Suites Raleigh - Cary include a casino at the property?

No, MainStay Suites Raleigh - Cary doesn't have a casino.

Is there an indoor pool at MainStay Suites Raleigh - Cary?

No, there is no indoor pool at this hotel.

What do couples enjoy most about MainStay Suites Raleigh - Cary?

Couples staying at this hotel will appreciate amenities like a kitchenette as well as a 24-hour fitness facility and a 24-hour front desk.

Does MainStay Suites Raleigh - Cary have a hot tub?

No, this hotel doesn't have a spa tub.

Does MainStay Suites Raleigh - Cary have a restaurant that serves breakfast?

No, MainStay Suites Raleigh - Cary doesn't have a restaurant that serves breakfast.

Does MainStay Suites Raleigh - Cary allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at MainStay Suites Raleigh - Cary for a fee of USD 10 per pet, per night.

Does MainStay Suites Raleigh - Cary have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from MainStay Suites Raleigh - Cary?

The closest major airport to MainStay Suites Raleigh - Cary is Raleigh-Durham International Airport (RDU), which is 10.2 mi away (14 minutes by car).

Are there rooms with balconies at MainStay Suites Raleigh - Cary?

No, there aren't any guestrooms with balconies at MainStay Suites Raleigh - Cary.

MainStay Suites Raleigh - Cary Reviews

Reviews

6.8
Rating 10 - Excellent. 271 out of 1005 reviews
Rating 8 - Good. 256 out of 1005 reviews
Rating 6 - Okay. 169 out of 1005 reviews
Rating 4 - Poor. 150 out of 1005 reviews
Rating 2 - Terrible. 159 out of 1005 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Fatmata

Stayed 1 night in Feb 2026

4/10 Poor

Keosha

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
All and all if you are looking for an area near the Cary area and you do not want to pay Hilton prices and for those people who are looking for a better bang for your buck I would not steer you from this area or this hotel or extended stay should I say but please do not expect for housekeeping to knock on your door on the daily asking if you need room service do not expect a hot breakfast or a continental breakfast do expect to pay with your credit card or debit card cash app Venmo, PayPal or tap to pay is not allowed there is a fee for your animals or your fur babies whichever you would like to call them if you dirty up the towels where they cannot be used again expect to pay a fee for that and for your sheets or blankets accidents happen so you better figure out how to clean it before you leave. Do not expect the room to be fully stopped with the things that you use at home. There is a Walmart down the street along with a Harris Teeter in Lowe’s and target figure it out from there. Do you expect a $45 late fee if you plan to stay longer so my solution to that is book through the third-party only because you will receive better deals and better discounted rates do not expect the rooms to be cleaned clean them yourself for your comfort. Also have a cell phone the room phones do not work so if there is an emergency, I don’t know what you’re gonna do. Check the beds because my son and I had to change rooms due to the mattress literally sinking in literally
Stayed 1 night in Nov 2025

4/10 Poor

Keosha

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room has a flatscreen TV that since mountain on the wall, it has a spacious work desk, big enough for a laptop, maybe 3 to 4 monitors and a CPU unit if you want one it comes with a two I flat stove burner. It comes with a microwave, a dishwasher and a full refrigerator. It comes with one sitting or reading chair and air conditioning unit that is ran Old school not a central AC unit that is ran on the wall. It has the system for the AC unit to work on the wall, but it does not you have to physically go press the buttons on the AC unit for it to work. There is a nice full mirror inside of the closet where you can store your clothes and ironing board and an iron. If you so choose to use it they say that they come fully stop with the utensils that you need as if you were at your home away from home, but that is not true. In my particular unit I had 2 cups three forks two spoons three of the black plastic spoons that you get from the dollar store one butter knife, a toaster, one frying pan not deep frying pan but flat frying pan and one pot. They have a coffee machine maker small enough to make one cup in the bathroom. There is a full-size tub toilet a nice vanity mirror and the counter space in the bathroom is plenty enough for one person not too so fellas if you come with your lady don’t expect any counter space you’re better off using the work desk for your things. The kitchen area is kind of separated only by the carpet lining so we’re your queen size bed is
Ac unit that actually works
Ac unit that does not
The line that divides the kitchen from the bedroom or living space area
Full-size refrigerator in your front door and they only look at white and clean because I cleaned it
Stayed 1 night in Nov 2025

4/10 Poor

Keosha

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I do understand that business is business and it is strictly financial. A part of my business is also traveling to different hotels and providing people with the truth about different hotels in the North Carolina area and what to honestly expect from the hotels past the pictures I am also providing advice to single mothers, single fathers and families who are in transition And showing them the best areas to stay and how to get a bang for your book since times are hard for everyone due to the change in the economy. I tell my daughter always be careful of the people that you entertain or meet because you never know who they work for or what they’re working for the hotel or extended stay is equipped with the following amenities. Please read the next comment for the amenities and the truth about the way they actually look I can say with the amount of money that they’re making with a hotel being priced at $84.99 a night with tax they should be able to find a vendor that could provide people with muffins, bananas, apples, crescent, rolls, something simple just to give back to the people that put into them. Your business is always the people first at the rate that this location is going I don’t foresee it lasting long if changes are not made. i’m not quite sure who the regional manager is of this site but I’m very good at finding out the information that I need when you are staying at these type of establishments make sure you read the fine print cross your T’s and dot your eyes
Stayed 1 night in Nov 2025

4/10 Poor

Keosha

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would have to say the staff the older gentleman with the gray hair I’m not for sure with his name is, but he was very helpful. Also, the young lady with the dreads or locks was very helpful soft spoken, and very sweet. My issue came in with the young lady that was or is the manager, I guess She seemed to be lacking communication with her staff, the young lady with the red hair seemed to be sweet, but did the bare minimum I would ask for the large trash bags and she will always give me the small ones not big enough to clean anything. I asked her for a broom one night to be able to clean my room or sweeten my room she gave me a broken broom and broken dustpan. She didn’t seem to wanna do anything except for sitting in the chair, which is fine whenever I asked for clean linen, she would always be missing something like the mattress covering or the quilt that came with the blanket because the rooms got very cold. I never exchanged my towels cause I always washed them at their laundry site. So I would rewash my own towels that they provided and occasionally I will go to my trunk and get my own towels that I bought laundry facility a bit pricey 225 will really 250 to wash and dry the Spanish lady that worked at night very sweet never had an issue out of her. The manager not really fond of. She has curly hair. No real communication with her staff. She would tell me oh I’m not gonna charge you to $45 late fee and then till the girl with the red hair oh, she’s charging me either way
Stayed 1 night in Nov 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 1 night in Nov 2025

4/10 Poor

Ann

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

4/10 Poor

Jessica

Stayed 1 night in Nov 2025

4/10 Poor

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room was extremely dirty , and told the front desk unfortunately since it was the weekend they had limited availability. I paid in advance so to get the refund and find another spot would have been even more of an inconvenience due to how long refunds take . There were toe nail clippings by sofa , I chased a roach from out from under the bed , and there was balls of dust and left over legos from previous guest from who knows how long ago . I showed the front desk and they said the exterminator just came - I was advised that someone would come by and clean the room and bring more towels but that never happened and I sent my son to the front desk at a late hour he rang bell and no one came so we just made due with what we had . Very disappointed at our stay -and we’ve stayed here before
Dead roach after I chased it from the bed
Toe nail clippings from someone who previous stayed
Balls of dust and left behind legos from someone
Stayed 1 night in Oct 2025

4/10 Poor

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room was very very dirty and even when I mentioned to the front staff of toe nail clippings and cockroach that I killed because it scurried out from the bed - I was told that they just had an exterminator come … The bed was not clean underneath and the walls were dirty as well . I used my key points for the first night and extended stay and the second night is when I noticed everything .
Roach I chased from out from the bed - it’s dead in this photo and left for them to clean room - came back and it was never removed .
Toe nail clipping by the sofa
Collected dust and left behind Lego blocks from previous guest from who knows how long ago
Stayed 1 night in Nov 2025

6/10 Okay

Katie

Disliked: Cleanliness
The staff was extremely pleasant and friendly.. but the rooms however needed some tlc. They need someone to go in and do a good deep clean in the hotel. The hotel room had an odor that wasn’t pleasant and the rust on the shower head. And the toilet didn’t seem like it wanted to flush.. and they need to change the breakfast option on their website because they do not serve it anymore
Stayed 1 night in Nov 2025

8/10 Good

Kenneth

Business traveler
Liked: Cleanliness, property conditions & facilities
Lovely staff. Clean. Kitchen utensils were kind of random. Not the best internet service.
Stayed 4 nights in Nov 2025

10/10 Excellent

Keosha

Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Shawana

Stayed 2 nights in Oct 2025

10/10 Excellent

Shawana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Upgrades. Pleasant staff
Stayed 1 night in Nov 2025

8/10 Good

Justin

Traveled with group
Liked: Cleanliness, staff & service
Rooms are clean and good for a cheaper option
Stayed 2 nights in Nov 2025

2/10 Terrible

Cynthia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled, bugs in room, room was dirty, bedding and shower curtain was dirty and I would like a refund.
Stayed 6 nights in Nov 2025

2/10 Terrible

Jacqueline

Business traveler
Disliked: Cleanliness, property conditions & facilities
The room air conditioner didn’t work. Second room smelled like wet dog. Third room smelled like dog. The floors were dirty and food and garbage by the night stand. Keys half worked in the doors.
Stayed 2 nights in Nov 2025

8/10 Good

Angelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room just older
Stayed 3 nights in Nov 2025

2/10 Terrible

Jeremy

Traveled with family
Disliked: Cleanliness, amenities
Dirty room. Nice staff
Stayed 2 nights in Nov 2025

2/10 Terrible

Stephanie

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
The building smelled like rotten fish, the sink was stomped up and wouldn’t drain, the shower head was covered in rust or filth, there were stains on the bed covers and sheets
Stayed 1 night in Nov 2025

10/10 Excellent

Larry

Stayed 1 night in Nov 2025

10/10 Excellent

Derrick

Stayed 3 nights in Oct 2025

8/10 Good

Shaniqua

Stayed 2 nights in Oct 2025

10/10 Excellent

Evan

Stayed 2 nights in Oct 2025

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