I really like the Hampton Inn chain until I stayed at this one! The lobby and everything is fine. My room is where the issue was. The sheets were dingy and thin. Like very used and not crisp like most Hampton Inns. The pillows had zero fluff or firmness to them compared to every other Hampton Inn I’ve stayed at. The bedspread had stains. Luckily I had a blanket in my car that I could sleep wrapped up in. I arrived at midnight and asked for new pillows. The front desk guy got me more, but they were basically the same weakness. The room just didn’t feel up to the Hampton Inn standard. If you can, stay at the Kannapolis Hampton Inn instead.
It was clean and quiet.
We booked a stay for 2 nights and on our 2nd night we were locked out of 2 of our 3 rooms for almost 2 hrs and were told that they were only booked for 1 night, but in their system it was coded as a no show. We showed them our prepaid itinerary and still had to wait until a Asst. General Mgr from another property to come and reinstate our rooms in the system and provide us new keys. My son is diabetic and his additional meds were locked in one of the rooms. They claimed it was a glitch in the system, however, it was confirmed that the woman that checked us in did something incorrect in the system. We had to leave our family reunion early to meet our children to resolve the matter. It was extremely frustrating. The manager Pam said that she would comp our stay but we haven’t seen a refund.
Location was good. Pillow had poop on it. Bed comforter had black dog hair on it. No pillow cases or bath towels when arrived. Breakfast milk cartons were spoiled.
Everything was good and inwas pleased with the service
I arrived late so needed to sleep in but the lawn mowers and weed trimmers started by 7:45am right under my window. Ugh! I told the attendant that it would be good in the future to have them start later in the day for customers like me but he completely blew me off and the look on his face was "you stupid man". He responded "Yeah, we could consider that". Bad experience all around.
Good location, good condition, close to schools and restaurants
My room was halfway done and cleaned. One bed was made and the other was not. Mold in the tub caulking It had a stuffy smell. Rates were high because of Duke move”in. Too pricey for that room.
Property was beautiful and upon entering the front desk staff was very welcoming.
The Property was nice and clean. I like the fact that the bathroom was in order with fully stocked items
We did not appreciate having the noise from the elevator resonate in our room. It was constant.
Great Staff... very up to date property. Rooms in nice shape. Goof value... would go back when in town again.
The facility was clean,the staff friendly,helpful & professional.The house keeper I saw on my way out asked how was my stay,she was friendly & seemed happy to be there.The breakfast was above average. The only complaint I had was the heat/ac unit in my room sounded like a freight train. I had to turn it off during the night bc it was so loud it woke me up every time it came on.
Duke University is within a mile (2 km) of Hampton Inn & Suites Durham-North I-85, NC, and other popular sites like Carolina Theatre are within a couple of miles (3 km). This 137-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.
37-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include refrigerators, microwaves, and coffee makers.
Hampton Inn & Suites Durham-North I-85, NC features a gym, free WiFi in public areas, and a business center. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a meeting room, and express check-in.
I really like the Hampton Inn chain until I stayed at this one! The lobby and everything is fine. My room is where the issue was. The sheets were dingy and thin. Like very used and not crisp like most Hampton Inns. The pillows had zero fluff or firmness to them compared to every other Hampton Inn I’ve stayed at. The bedspread had stains. Luckily I had a blanket in my car that I could sleep wrapped up in. I arrived at midnight and asked for new pillows. The front desk guy got me more, but they were basically the same weakness. The room just didn’t feel up to the Hampton Inn standard. If you can, stay at the Kannapolis Hampton Inn instead.
It was clean and quiet.
We booked a stay for 2 nights and on our 2nd night we were locked out of 2 of our 3 rooms for almost 2 hrs and were told that they were only booked for 1 night, but in their system it was coded as a no show. We showed them our prepaid itinerary and still had to wait until a Asst. General Mgr from another property to come and reinstate our rooms in the system and provide us new keys. My son is diabetic and his additional meds were locked in one of the rooms. They claimed it was a glitch in the system, however, it was confirmed that the woman that checked us in did something incorrect in the system. We had to leave our family reunion early to meet our children to resolve the matter. It was extremely frustrating. The manager Pam said that she would comp our stay but we haven’t seen a refund.
Thank you for your recent stay and for your feedback. I can assure you this is not typical of our hotel and we thank you for sharing your experience. We hope to have the opportunity to better accommodate you in the future.
Location was good. Pillow had poop on it. Bed comforter had black dog hair on it. No pillow cases or bath towels when arrived. Breakfast milk cartons were spoiled.
Thank you for your recent stay and for your feedback. I can assure you this is not typical of our hotel and we will be sure to look further into this matter. We hope to have the opportunity to better accommodate you in the future.
Everything was good and inwas pleased with the service
Thank you for your recent stay and for your 5 out of 5 review! Your support is greatly appreciated and we are glad you enjoyed your stay. We look forward to your future travels!
Dear Frank, thank you for your recent stay and for your 5 out of 5 review! Your feedback is important to us and we are glad you enjoyed your stay. We hope to see you again soon!
Thank you for your support and for your 5 out of 5 review! Your feedback is important to us and we are glad you enjoyed your stay. We hope to see you again soon!
I arrived late so needed to sleep in but the lawn mowers and weed trimmers started by 7:45am right under my window. Ugh! I told the attendant that it would be good in the future to have them start later in the day for customers like me but he completely blew me off and the look on his face was "you stupid man". He responded "Yeah, we could consider that". Bad experience all around.
Thank you for your recent stay and for your 5 out of 5 review! Your feedback is important to us and we are glad you enjoyed your stay. We hope to see you again soon!