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Recent guest reviews

Old needs refurbishing. No coffee maker, or any other kitchen supply. My son said he will make my reservations from now on.

Arrived at 2 am after a 15 hour drive and was given the only room available which was handicapped equipped. The room was pure filth, there were no dishes, no coffee pot, and had structural damage in the bathroom. The fridge was covered with mold and rust.

This place is a trainwreck. I will sleep in my car before I would stay here again. Our non-smoking room smelled terribly of smoke and rotten food. Shower was covered in mold. Lightbulb on the nightstand was broken with exposed wiring that the staff refused to replace. And the sink barely pushed more than a trickle of water. Adding insult to injury, the staff was the rudest I have ever experienced in my life; they were actively aggressive and hostile. Completely unbelievable. Management did nothing to help. Don’t ever stay here!

The sheets were used and although the bed had been made up, the sheets hadn’t been changed. I got back late to discover this and the elevator didn’t work. Room was not clean and check in staff was unhelpful. Not even a plastic cup in the room. No coffee maker. This is a truly terrible and unhygienic place.

I will NEVER book a room here again. First thing that hit us when we opened the door to our “non smoking “ room was the smell of stale cigarettes mixed with a urine smell near the bathroom. Our room “comforter” looked dirty/stained as well as the carpet.... not to mention the dirty floor near the bathroom (urine??) The backsplash area in the kitchen and the side of the refrigerator were dirty. And the outside walking areas were dirty and littered with cigarette butts... especially in the stairwells. Outside on the 1st level there was what looked to be possible housekeeping area and a “bin” that had dirty towels draped over the side and laying on the sidewalk in front of it. And not to mention some of the people hanging around the units (possible tenants?) looked a little questionable. The ONLY thing good about our 10 minute stay was the fact that when we went to the office to request a refund, the clerk at the desk did not hesitate to give us a full refund.

This was supposed to be a non-smoking hotel but my room reeked of cigarette smoke. Hotel lobby also stunk of smoke. I won’t be staying here again.

Not a lot but it was cheap. I had to Have my card re-done daily to be able to get into my room the best thing about the place was the lady at the front desk the day I checked in and one of the times I had to get my card updated

Very basic hotel. Nothing really bad but definitely nothing that stands out. I was on the back side of the building on the second floor and had an amazing view of the overflowing trash and to the left of that the overflowing laundry that sits outside in the elements.

My son was completely freaked out by the big roach. We were only there from 11:00 pm until 6:00 am. Just needed a place to sleep before a flight. Not much sleeping going on when you see a big roach in the room. I guess that you get what you pay for.

The property itself is okay conveniently located in a safe area your staff behind the desk however two different ones flat out lie to me ask me to come back an hour later and my first floor room and be ready when I came back the second one said come back in an hour and my first floor Roomba D ready I came back she said there are no first-floor rooms and I had to settle for a second floor

It is as would be expected. Clean and the staff was competent and friendly. Across the street from a restaurant so if you have no car it's okay. For a cheap hotel near the airport it works.

It is cheap, expect what you pay for. If you like camping and just need shelter, this is the place for you. There were no hangers. The staff was hardly at the desk or even on site. Will NEVER stay here again.

Slater Rd Morrisville NC

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located within 2 miles (3 km) of Lenovo, Extended Stay America - Raleigh - RDU Airport is within 3 miles (5 km) of Lake Crabtree County Park. This 120-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

The 120 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers and ironing boards. Housekeeping is available on request.


Property features

Guests of Extended Stay America - Raleigh - RDU Airport enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. If you drive, put free parking to good use. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include barbecue grills and a picnic area.

Room options

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Studio, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Extended Stay America - Raleigh - RDU Airport

Everyone (36) Couples (5) Business (14) Family (9) Other (6)
5
Everyone

By on Jan 2, 2020

1
Everyone

By on Dec 9, 2019

2
Partner Couples Family

Old needs refurbishing. No coffee maker, or any other kitchen supply. My son said he will make my reservations from now on.

By on Dec 2, 2019

Review comment responded on Dec 3, 2019

Thank you for your review. We are sorry our hotel did not meet your expectations. We will share your valuable comments regarding the updates with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. Please know, kitchenware and coffeemaker for your suite are available and kept at the front desk upon request. We hope you will consider giving us a second chance to provide the hospitality you should always expect from us. Sincerely, Hotel Management

1
Everyone

Arrived at 2 am after a 15 hour drive and was given the only room available which was handicapped equipped. The room was pure filth, there were no dishes, no coffee pot, and had structural damage in the bathroom. The fridge was covered with mold and rust.

By on Nov 29, 2019

Review comment responded on Nov 30, 2019

On behalf of our entire team, we apologize for the issues with the condition of your room. This is not acceptable, we will immediately discuss your comments with the housekeeping and maintenance teams, and we will promptly address these issues to improve our services and facilities. Also, we are sorry you were aware of our dishware policy, where we keep all kitchenware at the front desk and provide them to you upon request. Once again, our apologies for the inconvenience you experienced. We are grateful for your patience and hope you will give us another chance to provide you with a better future stay. Sincerely, Hotel Management

1
Family Family

This place is a trainwreck. I will sleep in my car before I would stay here again. Our non-smoking room smelled terribly of smoke and rotten food. Shower was covered in mold. Lightbulb on the nightstand was broken with exposed wiring that the staff refused to replace. And the sink barely pushed more than a trickle of water. Adding insult to injury, the staff was the rudest I have ever experienced in my life; they were actively aggressive and hostile. Completely unbelievable. Management did nothing to help. Don’t ever stay here!

By on Nov 11, 2019

Review comment responded on Nov 13, 2019

Dear Bill, Thank you for bringing your concerns to our attention. We take these matters very seriously and will take the necessary actions to ensure your concerns are properly addressed. Sincerely, Hotel Management

1
Everyone

The sheets were used and although the bed had been made up, the sheets hadn’t been changed. I got back late to discover this and the elevator didn’t work. Room was not clean and check in staff was unhelpful. Not even a plastic cup in the room. No coffee maker. This is a truly terrible and unhygienic place.

By on Sep 12, 2019

Review comment responded on Sep 13, 2019

First and foremost, we would like to offer you our apologies for the inconveniences that you experienced during your stay with us. Your concerns have been immediately brought to the attention of our housekeeping for review and action. We are also sorry if our housekeeping policy was not shared with you at the time of your check-in. This service is done on a weekly basis to respect the privacy of our long-term guests so as to offer minimal intrusion. Please note, as per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management

1
Family Family

I will NEVER book a room here again. First thing that hit us when we opened the door to our “non smoking “ room was the smell of stale cigarettes mixed with a urine smell near the bathroom. Our room “comforter” looked dirty/stained as well as the carpet.... not to mention the dirty floor near the bathroom (urine??) The backsplash area in the kitchen and the side of the refrigerator were dirty. And the outside walking areas were dirty and littered with cigarette butts... especially in the stairwells. Outside on the 1st level there was what looked to be possible housekeeping area and a “bin” that had dirty towels draped over the side and laying on the sidewalk in front of it. And not to mention some of the people hanging around the units (possible tenants?) looked a little questionable. The ONLY thing good about our 10 minute stay was the fact that when we went to the office to request a refund, the clerk at the desk did not hesitate to give us a full refund.

By on Sep 1, 2019

Review comment responded on Sep 2, 2019

Thank you for staying at our hotel. We apologize that your non-smoking room had a smoke odor and regret it compromised your stay. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and we apologize for failing to provide that for you. We are taking steps to ensure every detail from the first impression at check-in to final check-out will focus on exceptional customer service and impeccable attention to detail in all areas of our property. Please consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Sincerely, Hotel Management

5
Everyone

By on Aug 19, 2019

2
Business Business

This was supposed to be a non-smoking hotel but my room reeked of cigarette smoke. Hotel lobby also stunk of smoke. I won’t be staying here again.

By on Jul 12, 2019

Review comment responded on Jul 14, 2019

Thanks for taking the time to review our hotel. We apologize that your non-smoking room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell and also to thoroughly inspect the suite before accommodating to our guests. We appreciate your feedback and hope to host you again in the future so that we can make it up to you. Sincerely, Hotel Management

5
Everyone

By on Jun 23, 2019

Extended Stay America - Raleigh - RDU Airport

2700 Slater Rd, Morrisville, NC 27560
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