There was hair in my bathroom and around the sink. Also I expect a hotel at this level to come with a microwave in the room and with continue breakfast.
I had a pleasant stay.
Great hotel, great location
A very friendly and helpful staff made this a very pleasant visit, thank you.
I went to the room immediately after cheking in and the first thing to hit me was the smell of a mildew/body oder smell. The room was ackwardly arranged making TV viewing poor. I went to pick up something to eat from the grocery store since there were no resturants around. When I came back I needed a microwave. Now I know this is my fault but the room had a refigerator, coffee maker etc., My assumption was wrong but I can't remember a time that a microwave was absent from a room I have stayed in. It took a rocket scientist to figure out how to close the curtian and the shower had a secret devise to activate it. The free breakfast was little next to nothing. I was glad to get out of there.
I arrived at the hotel after working/traveling all day. When I gave the desk staff my name she informed me that I was already checked in. I told her that obviously I wasn't because I was standing right here. She told me she could not check me in until she determined who was in the room. So someone at the hotel checked another person into my room and it all of a sudden became my problem. I have stayed in a lot of hotels and am loyal to the Marriott brand. I have never had an experience like this or desk personnel who need to fix their problem before giving a customer the service they deserve.
The courteous, cheerful, and helpful staff and well designed rooms make this an outstanding hotel. The lobby "Bistro" served excellent breakfasts. I recommend the oatmeal.
I made reservation for 4 with continental breakfast. I was making sure about the 4 continental breakfast when I was checking but they only provide for 2 next morning. It wasn't look like a continental breakfast. It looked like a very simple lunch box and didn't taste good. It was wasting money. But, room was very comfortable.
After a few months of stressful travel for funerals, we wanted to attend granddaughters dance recital. We were exhausted and appreciated the quiet, clean room we received where we could finally relax and rest in comfort! Thank you for giving us such a great room!
The elevator was out of service and we were on the 3rd floor. The stall did offer assistance with our luggage and certainly no one can foresee a breakdown of equipment. We have stayed at this hotel several times and it's nice to see some of the same faces to welcome you. The staff is very helpful and courteous. I would recommend this hotel
My wife and I stayed at the Courtyard for the Tobacco Rd. marathon. We arrived well before 3pm check-in and the front desk was very accomodating and friendly. She made sure we knew how to get from the hotel to the marathon site and gave us tips on where to dine and info about their in house bistro. Courtyard made our visit to Cary very enjoyable.
The hotel was easy to find and the staff was helpful and assisted when it was needed. I slept very well and my room was neat and clean.
It was very helpful to have the renovated breakfast and dinner dining option and computer access and boarding pass printing option.
hotel under renovation and internet connection very bad
I was visiting Cary, NC on business and stayed at the Courtyard by Mariott. They were doing a lot of construction on the front of the building, but made very clear signs that made it easy to take a detour and get checked in properly. The rooms are very clean, nice and comfortable. I'll definitely be staying there again the next time I'm in town.
Wireless service and free continental breakfast would have been nice, but neither was offered. The hotel itself was average, nothing great, nothing bad.
Conveniently situated. You can park outside your room. Pleasant people, great breakfast, very comfortable room.
Room was spacious and clean TV in room up to date and modern, good internet connection - quick and easy to connect. Very good breakfast and friendly staff.
I have stayed in the Courtyard by Marriott Cary on several occasions on business trips. This trip was a family shopping break. The hotel is centrally located for all shopping areas: Crossroads, Crabtree Valley Mall, Cary Towne Centre and the outlet centre in Smithfield is only about 40 mins drive away. The hotel itself is very quiet, clean and the staff are very friendly. Also, there are some good restaurants only a few minutes walk away. The only problem I had with the hotel was when we checked in, we went to our room only to find that the room had not be cleaned after the previous guests and it was about 10 minutes before we were given a new room.
Excellent, helpful, respectful of my husbands disability. First time that a requested disability room had an appropriate bathroom facility.
Courtyard by Marriott Raleigh/Cary places you within 2 miles (3 km) of Koka Booth Amphitheater and Lochmere Golf Club. This 3-star hotel has 149 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. You can sip a beverage at the coffee shop/cafe.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free local calls. Weekly housekeeping is available.
Guests of Courtyard by Marriott Raleigh/Cary enjoy a gym, free WiFi in public areas, and a 24-hour business center. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.
There was hair in my bathroom and around the sink. Also I expect a hotel at this level to come with a microwave in the room and with continue breakfast.
I had a pleasant stay.
Great hotel, great location
A very friendly and helpful staff made this a very pleasant visit, thank you.
I went to the room immediately after cheking in and the first thing to hit me was the smell of a mildew/body oder smell. The room was ackwardly arranged making TV viewing poor. I went to pick up something to eat from the grocery store since there were no resturants around. When I came back I needed a microwave. Now I know this is my fault but the room had a refigerator, coffee maker etc., My assumption was wrong but I can't remember a time that a microwave was absent from a room I have stayed in. It took a rocket scientist to figure out how to close the curtian and the shower had a secret devise to activate it. The free breakfast was little next to nothing. I was glad to get out of there.
I arrived at the hotel after working/traveling all day. When I gave the desk staff my name she informed me that I was already checked in. I told her that obviously I wasn't because I was standing right here. She told me she could not check me in until she determined who was in the room. So someone at the hotel checked another person into my room and it all of a sudden became my problem. I have stayed in a lot of hotels and am loyal to the Marriott brand. I have never had an experience like this or desk personnel who need to fix their problem before giving a customer the service they deserve.
The courteous, cheerful, and helpful staff and well designed rooms make this an outstanding hotel. The lobby "Bistro" served excellent breakfasts. I recommend the oatmeal.
I made reservation for 4 with continental breakfast. I was making sure about the 4 continental breakfast when I was checking but they only provide for 2 next morning. It wasn't look like a continental breakfast. It looked like a very simple lunch box and didn't taste good. It was wasting money. But, room was very comfortable.
After a few months of stressful travel for funerals, we wanted to attend granddaughters dance recital. We were exhausted and appreciated the quiet, clean room we received where we could finally relax and rest in comfort! Thank you for giving us such a great room!
The elevator was out of service and we were on the 3rd floor. The stall did offer assistance with our luggage and certainly no one can foresee a breakdown of equipment. We have stayed at this hotel several times and it's nice to see some of the same faces to welcome you. The staff is very helpful and courteous. I would recommend this hotel
