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Recent guest reviews

It was incredible, great atmosphere. Friendly staff, great dinning options, awesome for couples.

Very good service , amazing food

First time in DR. The butler Randy was very helpful, he even made the room up for my birthday with decorations and cake. He went above and beyond to make sure we had what we need. Danni and Sandy the bartenders at the 59 building was excellent as well, they gave good service. Also will like to complment the hostesses at Capricho, one of the young ladies (can't remember her name) became like family. The only thing is that we had an issue with the person that was checking us in Michael did not pay attention to our reservation and we ended up spending a few hours in the lobby and paying $200 for an extra room that didn't even exist. Then management (Joel) promised a gift fpr the inconvenience but never received. They also try to sit with them at the end and give them 5 stars but i knew better

First time in DR. The butler Randy was very helpful, he even made the room up for my birthday with decorations and cake. He went above and beyond to make sure we had what we need. Danni and Sandy the bartenders at the 59 building was excellent as well, they gave good service. Also will like to complment the hostesses at Capricho, one of the young ladies (can't remember her name) became like family. The only thing is that we had an issue with the person that was checking us in Michael did not pay attention to our reservation and we ended up spending a few hours in the lobby and paying $200 for an extra room that didn't even exist. Then management (Joel) promised a gift fpr the inconvenience but never received. They also try to sit with them at the end and give them 5 stars but i knew better

Resort was very nice. The App to book dinner reservations was not very useful because most restaurants were fully booked by the time we arrived for our stay. We had to ask multiple times for items needed and still never received them. The blow dryer in our room did not work. We asked our butler and even called the front desk and never got a replacement.

This is by far the most overpriced 4 star hotel I have ever been too. Bad service and my girlfriend was stuck in the room for 3 days with food poisoning. It was insinuated she drank too much only problem is that we dont drink. Food was all bland I spare you the details but avoid this place at all cost. I travel extensively in the Caribbean and live in the Caribbean and this is the worst all inclusive resort experience I have ever had I am currently sitting in the lobby and cant wait to leave finishing the rest of my vacation at another resort.

My wife and I enjoyed out stay at TRS. I went with three other couples. I was located in building 56 which is a short walk from the registration area and main pool. My room was lovely. Room service and the room's minibar were included which was a surprise. The manager of our building, Francisco and his woman coworker. Always met us with big infectious smiles. TRS is the main resort of the four at this location. If you are staying at TRS you can use the services of the other resorts. However, residents of the other resorts can't come to TRS. I enjoyed the food. The meals ranged from good to excellent. I ate all my breakfast and many of my lunches at Helios. Mostly I just choose from the buffet. Others in the group ordered from the menu. Dinners were at the specialty restaurants. I ate at El Dorado (steak house), Bhogali (Indian), La Boheme (French), Las Torres (International), and one other site I can't remember. My favorite was La Boheme. The food and décor were fabulous. I was very impressed by the live music. During different meal times at Helios and various times at the pool there would be live music. A violinist, a saxophonist, someone playing the French Horn, solo singers, a Mariachi and others. The music added a touch of class to my time there. I also enjoyed the sports center. I played tennis and took a few archery lessons. Constantine was an excellent teacher. He also joined us while we played table tennis. Even though, someone else in the group had chosen this locati

Just perfect!!

Staff was friendly a little confusing what was going on and where we should be . We were not aware of the expected tour of the property. For a two night stay it was inconvenient .

Staff is so friendly and the grounds were beautifully maintained. We very much enjoyed our time and will definitely be back.

Except a few dishes they do not have good food. Property for people who dont like stay on a bech or swim in the ocean.

This was my second time at TRS Turquesa, and it did not disappoint. COVID compliance was top notch by staff and most guests, and everyone does a super job of making it feel like "home" and part of the TRS "Family", even though I am not a Palladium Club member. Emilio and Pierre the butlers were amazing; Delores at the main pool was absolutely fabulous, as always. Joel at the main pool bar at night was great, as was Anyi on the beach. Chic Caberet on Tuesday night was a fun addition. Chic Caberet is a MUST DO! I can't wait to go back to TRS Turquesa in the future to see what all has been added.More

Everything was amazing

Noris our butler was amazing, she helped my fiancé prepare a beautiful proposal and was there for anything we needed. Our suite was absolutely wonderful to enjoy especially the private swim up pool. We will definitely return!

All staff are friendly

The staff is excellent, the food is great, the junior suite was spacious, clean, inviting, the several swimming pools are well distributed throughout the property. We plan on coming back

Everything is great for the most part. Some foods at the restaurants are average and the room service takes roughly an hour and a half to two hours, so don't rely on it!

Beautiful hotel, excellent service!! I loved it!!!

Av. Francia Punta Cana La Altagracia

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

TRS Turquesa Hotel - Adults Only - All Inclusive places you 1.4 mi (2.3 km) from Cortecito Beach. This 372-room, 5-star property has 6 outdoor pools along with a private beach and a full-service spa. It's connected to the convention center in central Punta Cana, and a short drive from Princess Tower Casino Punta Cana and White Sands Golf Course.


Dining

Start your day off right with a free buffet breakfast. There are ample dining options with 17 onsite restaurants, including La Boheme only TRS Guests, which specializes in French cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

Flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Beds sport pillow menus and down comforters, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Other amenities include indoor private spa tubs, free minibar items, and furnished balconies or patios.


Property features

TRS Turquesa Hotel - Adults Only - All Inclusive features a private beach, a full-service spa, and 6 outdoor pools. There's free parking and a free casino shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this adults-only property include a casino, a nightclub, and karaoke.

Room options

Romance Suite Poolside

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Romance Suite Swim Up

1 King Bed and 1 Large Twin Sofa Bed | Sleeps 2

Jacuzzi Terrace Suite Beachside

1 King Bed | Sleeps 2

Junior Suite Swim Up

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for TRS Turquesa Hotel - Adults Only - All Inclusive

Everyone (17) Couples (26) Family (10)
5
Partner Couples

It was incredible, great atmosphere. Friendly staff, great dinning options, awesome for couples.

By on Dec 3, 2022

Review comment responded on Dec 6, 2022

Dear Manuel Heredia,Thank you so much for your awesome review! It makes us truly happy to learn that you enjoyed your time with us, and we succeeded in achieving your satisfaction. Comments like yours motivate us to keep doing our best every day to improve in all aspects and deliver an excellent service to our guests.We look forward to your next visit.Our best regards!Yasindi JiménezHospitality Sr. Advisor

5
Partner Couples

Very good service , amazing food

By on Nov 20, 2022

Review comment responded on Nov 20, 2022

Dear Darya,Thank you for taking a moment of your valuable time to review and value our hotel. It is gratifying to note that your experience has been entirely satisfactory. It would be a great pleasure to offer you our services and unparalleled charisma on another occasion not too far away in this Caribbean paradise environment. We hope to welcome you very soon for another excellent experience with us.Best regards,Yasindi JimenezHospitality SR Advisor

3
Partner Couples

First time in DR. The butler Randy was very helpful, he even made the room up for my birthday with decorations and cake. He went above and beyond to make sure we had what we need. Danni and Sandy the bartenders at the 59 building was excellent as well, they gave good service. Also will like to complment the hostesses at Capricho, one of the young ladies (can't remember her name) became like family. The only thing is that we had an issue with the person that was checking us in Michael did not pay attention to our reservation and we ended up spending a few hours in the lobby and paying $200 for an extra room that didn't even exist. Then management (Joel) promised a gift fpr the inconvenience but never received. They also try to sit with them at the end and give them 5 stars but i knew better

By on Sep 9, 2022

Review comment responded on Oct 31, 2022

Dear Melissa We truly appreciate you have taken the time out of your busy schedule to share your impression and concerns related to your recent stay at TRS Turquesa with the Expedia community. Our TRS family is always working diligently to satisfy and exceed the expectations of all our guests, within the services, the personalized touches of our teams, and access to our complex and Hotel. We lament we were not able to fulfill those expectations you had for these last holidays. On behalf of the entire TRS family, we reiterate our sincerest hopes in welcoming you once more, in hopes that our hotel will be of interest in a future holiday, allowing us to present a new TRS Experience. Warm Regards,

1
Partner Couples

First time in DR. The butler Randy was very helpful, he even made the room up for my birthday with decorations and cake. He went above and beyond to make sure we had what we need. Danni and Sandy the bartenders at the 59 building was excellent as well, they gave good service. Also will like to complment the hostesses at Capricho, one of the young ladies (can't remember her name) became like family. The only thing is that we had an issue with the person that was checking us in Michael did not pay attention to our reservation and we ended up spending a few hours in the lobby and paying $200 for an extra room that didn't even exist. Then management (Joel) promised a gift fpr the inconvenience but never received. They also try to sit with them at the end and give them 5 stars but i knew better

By on Sep 8, 2022

Review comment responded on Oct 31, 2022

Dear Melissa We truly appreciate you have taken the time out of your busy schedule to share your impression and concerns related to your recent stay at TRS Turquesa with the Expedia community. Our TRS family is always working diligently to satisfy and exceed the expectations of all our guests, within the services, the personalized touches of our teams, and access to our complex and Hotel. We lament we were not able to fulfill those expectations you had for these last holidays. On behalf of the entire TRS family, we reiterate our sincerest hopes in welcoming you once more, in hopes that our hotel will be of interest in a future holiday, allowing us to present a new TRS Experience. Warm Regards,

4
Family Partner Couples

Resort was very nice. The App to book dinner reservations was not very useful because most restaurants were fully booked by the time we arrived for our stay. We had to ask multiple times for items needed and still never received them. The blow dryer in our room did not work. We asked our butler and even called the front desk and never got a replacement.

By on Aug 27, 2022

2
Partner Couples

This is by far the most overpriced 4 star hotel I have ever been too. Bad service and my girlfriend was stuck in the room for 3 days with food poisoning. It was insinuated she drank too much only problem is that we dont drink. Food was all bland I spare you the details but avoid this place at all cost. I travel extensively in the Caribbean and live in the Caribbean and this is the worst all inclusive resort experience I have ever had I am currently sitting in the lobby and cant wait to leave finishing the rest of my vacation at another resort.

By on Jun 24, 2022

Review comment responded on Jun 25, 2022

Dear Jason, We truly appreciate you have taken the time out of your busy schedule to share your impression and concerns related to your recent stay at TRS Turquesa with the Expedia Community. Our TRS family is always working diligently to satisfy and exceed the expectations of all our guests, within the services, the personalized touches of our teams, and access to our complex and Hotel. We lament we were not able to fulfill those expectations you had for these last holidays, allow us to share your comments with all departments involved. On behalf of the entire TRS family, we reiterate our sincerest hopes in welcoming you once more, in hopes that our hotel will be of interest in a future holiday, allowing us to present a new TRS Experience. Warm Regards,

4
Everyone

By on Jun 15, 2022

5
Family

My wife and I enjoyed out stay at TRS. I went with three other couples. I was located in building 56 which is a short walk from the registration area and main pool. My room was lovely. Room service and the room's minibar were included which was a surprise. The manager of our building, Francisco and his woman coworker. Always met us with big infectious smiles. TRS is the main resort of the four at this location. If you are staying at TRS you can use the services of the other resorts. However, residents of the other resorts can't come to TRS. I enjoyed the food. The meals ranged from good to excellent. I ate all my breakfast and many of my lunches at Helios. Mostly I just choose from the buffet. Others in the group ordered from the menu. Dinners were at the specialty restaurants. I ate at El Dorado (steak house), Bhogali (Indian), La Boheme (French), Las Torres (International), and one other site I can't remember. My favorite was La Boheme. The food and décor were fabulous. I was very impressed by the live music. During different meal times at Helios and various times at the pool there would be live music. A violinist, a saxophonist, someone playing the French Horn, solo singers, a Mariachi and others. The music added a touch of class to my time there. I also enjoyed the sports center. I played tennis and took a few archery lessons. Constantine was an excellent teacher. He also joined us while we played table tennis. Even though, someone else in the group had chosen this locati

By on May 3, 2022

Review comment responded on May 11, 2022

Dear Joseph, First of all, thank you so much for gave us the honor of being your hosted during your recent holiday at this caribbean destination. Thank you as well for devoting part of your valuable time to share your recent experience at this platform. We're thrilled by knowing you really enjoyed your time with us. Comments like yours motivate us to keep doing our best every day to improve in all aspects and deliver an excellent service to our guests. I'll definitely pass your words to our team. Thank you again, we'd love to have you back soon to this, your home away from home. Best regards, Sachenca Nuñez Hospitality Manager

5
Family

Just perfect!!

By on Apr 21, 2022

Review comment responded on Apr 30, 2022

Dear Ingrid, We appreciate your preference and excellent rating! We are pleased to know that you have felt fully satisfied with the services received at our TRS Turquesa Hotel. We look forward to your pleasant presence on a future occasion. Best regards! Sachenca Núñez Hospitality Manager

4
Everyone

By on Mar 20, 2022

TRS Turquesa Hotel - Adults Only - All Inclusive

Av. Francia, Punta Cana, La Altagracia 23000
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