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Recent guest reviews

Everything is great for the most part. Some foods at the restaurants are average and the room service takes roughly an hour and a half to two hours, so don't rely on it!

Beautiful hotel, excellent service!! I loved it!!!

To begin with I think everything at your Vacation Resort stay *Grand Palladium was amazing to me, the staff and everyone just in general and just the place itself was so beautiful.... I will say tha

Todo excellent staff services food rooms precious

Excellent service. Treated like royalty.

Beautiful resort. Some of the pools and restaurants were not open due to covid which is understandable. The staff was extremely pushy to sell there Time share as well as trying to sell other things at the resort. It got so bad that we would actually avoid the lobby and staff due to the constant Harassment. Will not return.

The stay was nice the room in service was bad althought they say 24 hrs room service it too so long for them to come and half the yime it was cold or under cooked when we say well done. Room service was limited to simple finger food that wasnt great at all.

This was our third trip to TRS Turquesa. The resort was clean and safe and as always the staff was amazing. Great food and the pools and beach are just awesome. The bars make great drinks and the entertainment is always great. Beautifully decorated for Christmas this time on our stay. My only complaint is we could not stay longer. But we will be back soon.

The property, beach, service and rooms were all great! I wasn’t a fan of the food.

Everything was amazing!!! Javier our butler was so great he went above and beyond for anything we needed Get the swim up room and you MUST SEE the chic cabaret Check out trip advisor for my full review and you’ll see why the TRS is THE place to stay at !!!!!

Some very nice staff. Chic Cabernet dinner/show was excellent. Beautiful beach, but it was easier to go and get whatever you needed yourself rather than wait for service. Heavy sales pitch for membership. And my single biggest complaint was there were flies everywhere! It was very off putting to try and eat outside with flies crawling all over the prepared food!

Mala atención en los restaurantes, se nota una importante falta de supervisores en el hotel en general. No volveremos

Great beach. Clean rooms. Awesome spa. Service at the restaurants was often slow. Food selection was limited.

That staff is amazing. Javier, the butler is the absolute best!

I liked all the people. They always found a way to make you feel important at all times. Charlie, Valentine, very special employees of Resort.

I didn’t like dealing with Orbitz. They booked me to flight tickets with one person all inclusive and the other person not. It took two days of my vacation to fix. It finally got fixed by a Manager of Orbitz. 😕

Excellent food and service! Staff are genuinely friendly with guests and each other. The beach is as nice as they come. The food was cruise ship quality.

Av. Francia Punta Cana La Altagracia

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Cortecito Beach is within 2 miles (3 km) of TRS Turquesa Hotel - Adults Only - All Inclusive while other popular attractions such as Palma Real Shopping Village are within 3 miles (5 km). This 372-room, 5-star property has 6 outdoor pools along with a private beach and a full-service spa. It's connected to the convention center in central Punta Cana, and a short drive from Arena Gorda Beach and Hard Rock Golf Club at Cana Bay.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 10:00 AM. There are ample dining options with 17 onsite restaurants, including La Boheme only TRS Guests, which specializes in French cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room.


Rooms

The 372 rooms have an array of amenities, including indoor private spa tubs, free minibar items, and furnished balconies or patios. Flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer jetted tubs, hair dryers, and free toiletries. Other standard amenities include iPod docks, coffee makers, and ceiling fans.


Property features

TRS Turquesa Hotel - Adults Only - All Inclusive features a private beach, a full-service spa, and 6 outdoor pools. There's free parking and a free casino shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this adults-only property include a casino, a nightclub, and karaoke.

Room options

Junior Suite Swim Up

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Junior Suite Poolside

1 King Bed and 1 Double Sofa Bed | 2 Queen Beds and 1 Double Sofa Bed | Sleeps 3

Junior Suite Garden / Pool View

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Junior Suite Garden / Pool View Single Use

1 King Bed | Sleeps 1

Guest reviews for TRS Turquesa Hotel - Adults Only - All Inclusive

Everyone (25) Couples (13) Family (4)
5
Partner Couples

Everything is great for the most part. Some foods at the restaurants are average and the room service takes roughly an hour and a half to two hours, so don't rely on it!

By on Jul 13, 2021

Review comment responded on Jul 15, 2021

Dear Guest, First of all, I want to thank you for sharing your impressions of our TRS Turquesa . We are very happy to hear that your overall experience with us has been very positive. We are really sorry to read that our culinary offer has not been to your liking, we'll be revising your words with the responsible chefs of keeping food presentation and variety in optimal condition. We will be waiting for your soon return to this, your vacation home in Punta Cana. Best regards! Sachenca Núñez Hospitality Manager

5
Partner Couples

Beautiful hotel, excellent service!! I loved it!!!

By on Jul 7, 2021

Review comment responded on Jul 7, 2021

Dear Guest, Thank you very much for sharing a great review of our TRS Turquesa Hotel, it pleased us greatly that it has been a memorable one. We are so glad that you have felt accommodated by the excellent performance done by our team. We hope to have the opportunity to offer you our services again in the future. Receive warm greetings from Paradise! Gelson Zorrilla Hospitality Manager

5
Everyone

To begin with I think everything at your Vacation Resort stay *Grand Palladium was amazing to me, the staff and everyone just in general and just the place itself was so beautiful.... I will say tha

By on Jul 1, 2021

Review comment responded on Jul 1, 2021

Dear Guest, Thank you very much for choosing us for the enjoyment of such a unique experience. It will be an honor to host you again on your next return to our beautiful paradise in Bávaro and to pamper you with the hospitality and quality that distinguish us. Receive our best wishes and we will be waiting for your next visit. Kindest regards! Sachenca Núñez Hospitality Manager

5
Everyone

Todo excellent staff services food rooms precious

By on Jun 12, 2021

Review comment responded on Jun 15, 2021

Dear Guest, Your review of our hotel is very much appreciated. We are always very happy to receive confirmation that our guests have enjoyed a wonderful holiday and have left with happy memories. Our combination of both competent and friendly service is one of our main priorities and we are constantly working to provide our guests with genuine experiences. Again, we thank you for your kind comments and we look forward to welcoming you back again soon. Kindest regards! Gelson Zorrilla Hospitality Manager

5
Everyone

By on Jun 3, 2021

Review comment responded on Jun 15, 2021

Estimada/o Huésped, Gracias por su excelente valoración, indicio perfecto de que disfrutó su estancia con nosotros, la esperamos con ansias nuevamente en ésta, su casa vacacional. ¡Lo mejor desde Punta Cana! Gelson Zorrilla Hospitality Manager

5
Partner Couples

Excellent service. Treated like royalty.

By on May 26, 2021

Review comment responded on May 26, 2021

Dear Guest, Thank you so much for your awesome review! It makes us truly happy to learn that you enjoyed your time with us and we succeeded in achieving your satisfaction. Comments like yours motivate us to keep doing our best every day to improve in all aspects and deliver an excellent service to our guests. We look forward to your next visit. Our best regards! Gelson Zorrilla Hospitality Manager

4
Partner Couples

Beautiful resort. Some of the pools and restaurants were not open due to covid which is understandable. The staff was extremely pushy to sell there Time share as well as trying to sell other things at the resort. It got so bad that we would actually avoid the lobby and staff due to the constant Harassment. Will not return.

By on May 25, 2021

Review comment responded on May 26, 2021

Dear Guest, First of all, I want to thank you for sharing your impressions of our TRS Turquesa Hotel with thousands of travelers through the Expedia community. We are very happy to hear that your overall experience with us has been very positive and we will continue to work hard to make every stay of our visitors a memorable one. After carefully reading your review, we have taken note of those upgradeable points, stay assured that our Management will gladly focus on them as a way to enhance our guests' experiences, thank you for your important opinion. It's our hope to be reconsidered by you as a future holiday choice, for sure we'll do our utmost to please you in all senses. Best regards! Gelson Zorrilla Hospitality Manager

4
Everyone

By on Apr 25, 2021

Review comment responded on May 5, 2021

Dear Guest, Infinite thanks for your rating, we will continue to make great efforts to achieve your complete satisfaction. It would be a pleasure to welcome you again and pamper you as you deserve. Best regards! Gelson Zorrilla Hospitality Manager

4
Partner Couples

The stay was nice the room in service was bad althought they say 24 hrs room service it too so long for them to come and half the yime it was cold or under cooked when we say well done. Room service was limited to simple finger food that wasnt great at all.

By on Apr 15, 2021

Review comment responded on Apr 16, 2021

Dear Guest, Thank you very much for sharing a great review of our TRSTurquesa Hotel, it pleased us greatly that it has been an overall memorable one. Regarding the in-suite service, please receive our sincere apologies for the experience you had while trying to enjoy this service, which was not as we would have liked. We are going to arrange a meeting with the room service manager to analyze the points mentioned by you, I am pretty sure that improvements will derive from this meeting. We hope to have the opportunity to offer you our services again in the future. Receive warm greetings from Paradise! Gelson Zorrilla Hospitality Manager

5
Everyone

By on Mar 21, 2021

Review comment responded on Mar 31, 2021

Dear Guest, It feels so great to see our hotel was top-rated by you, we highly appreciate it. We really long for to offer you our service and our people's charisma again soon. All the best from Punta Cana! Gelson Zorrilla Hospitality Manager

TRS Turquesa Hotel - Adults Only - All Inclusive

Av. Francia, Punta Cana, La Altagracia 23000
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