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Presidential Suites Punta Cana - All Inclusive

3.5 out of 5.0

Recent guest reviews

It is a nice hotel and everything was awesome and I hope come back for my next vacation.

I loved everything about this hotel. It is in a community and not secluded to where you have to take a shuttle or taxi just to get away for a minute. You can walk to a corner store or just walk around the area (be careful although we did not endure any danger but anytime you are in a foreign place). The hotel itself was fabulous and the staff was pleasantly nice. The food... omg... the best. I'd stay here over and over again.

Adequate for a quick long weekend get away. Staff is great, the hard sell for time sharing is there

The property was nice & clean on the inside & the outside. The room was of a good size. AC worked perfect. There was warm water in both showers. We got extra towels and extra water bottles (since we traveled we our baby) when we asked. The bigger pool was being painted and worked on so we didn’t get to use that one but the smaller pool towards the back was perfect. The restaurants had great food. We ate mostly at Basil & Tomatoes which is the buffet style. The Kimono restaurant was good, we ate there twice since you have to reserve to be seated. Throughout our whole stay the workers were friendly and very welcoming. The day atmosphere was calm and very relaxing and also fun since they have games to participate in. Night time was very fun especially at the bar by the beach. Roberto, Santo, and Angel made us feel welcomed. So many laughs with them, we will always remember them! What I found very convenient was being able to order food at any time (even 3am) and the bar by the beach doesn’t close so that’s even better since night time was me time. Overall great place to stay!

The staff at the buffet restaurant at night was excellent. Our server Ezequiel was always so attentive and making sure we had the best service. The hotel is small but the room was big and nice. And the private beach at the hotel is amazing. One thing they can do better is the staff at the beach bar, they were not into service, seemed like they didn’t want to be there. The shows at night are really nice.

Excellent resort to relax. Staff was friendly and always there to assist.

Melvin was very entertaining all day long Anna was an awesome server that kept our drinks coming Food was fantastic Loved our visit at Presidential Suites!

went to all inclusive here. It was a challenge not speaking the native language here as directions and information is not very clear. You have to be very proactive but people were friendly. It says all inclusive but people still tip here to get better service.

nonchalont staff, slow service, hit or miss staff. some willing to help, others not so much

We had an absolutely amazing time!! The room beat every expectation we had! The people are some of the nicest we have ever met!! They are in the middle of an update so there is small construction but nothing that bothered us in the slightest!! 10 out of 10 would go again!!

I will never ever stay in this place again !! I just went and come back from here yesterday but it was a big disappointment for me and my wife. Ppl who work in this hotel they are trying to suck your blood every minute.. We didn’t enjoy it at all even when you wanna do relaxing in the beach they bother you all the time and trying to sell something especially one specific place that we hated so much it’s VIP building and people are working for them. Out of no where some came and took us the vip building and wanted us to sign for it and took our 4 hrs basically killed my vacation’s first day and get so upset from first day to last day, I honestly won’t recommend anyone here to stay but Punta Cana is a nice place to go and see so I would say if you wanna go to Punta Cana you definitely have to go and see this beautiful city but stay in different resort NOT this Disappointed Presidential Suites.!!

Back the second time this year & not disappointed. The suite was clean, food was good & service was excellent. Employees are so nice & made us feel very welcomed. Will be back again next May.

Experience was good it would be better if their was more restaurants.

Spacious apartment, friendly staff, tasty food, nice beach.

This "resort" was laughable.. there was one buffet restaurant open as all the others required reservations and were booked for the entire week. The food was AWFUL! And I have never been to an all inclusive "resort" that only has food available at certain times of the day.Rooms weren't ready even though it was check in time and we waited an hour to actually be assigned a room. The beach was covered in trash and the pools are only open til 7.. REALLY they know people are on vacation right! We were supposed to be there 8 days but paid 700$ to fly out early and go home.. please do your research and don't stay here!!!

1. No linens provided, towels, rags etc. 2. It was like being in an apartment you need to bring all your supplies. 3. There were multiple roaches in the room. Cleanliness was an issue. 4. Internet was not free in room. 5. There was no water for a half of day early in the morning. 6. Food was a hit or miss. Mostly a miss. 7. Beach was right onsite. 8. Took maintenance 3.5 days to come fix T.V. and sliding door. 9. Welcome consist of trying to get you to but into their timeshare. However, they swiped my card for $2800 and was refusing to put it back. Also they used my information to apply for 2 credit cards. 10. The natives were very pushy. They bombarded you to buy things from them. 11. Don't stay downstairs or by the pool. Noise level was an issue. 11. Security was onsite and all carried weapons which gave away that it was not a very safe area.

There were roaches in the room even after they moved us to a new room. The majority of the hotel staff were very rude and treated whites and males better than the other hotel guests. The racial profiling was blatant. There were a few staff that were very helpful. The service for anything took an enormous amount of time, I.e service to the room such as getting an iron, getting a drink at the bar etc. no manager on duty the entire stay so no one to truly consult with about my issues! I wouldn't stay here again which is a shame because the hotel itself is beautiful and very close to outside entertainment. They did keep their exterior very clean even by the beach. The food was moderate, not too good but not too bad. Staff wasn't always honest about what was on the menu during downtime from the buffet so they would lie and say only hot dogs or hamburgers are available until the buffet is open. However, you would see a white family order wraps, salads, grouped fish etc right after you asked the same staff at the same window. Very sad and disappointing the racial profiling and roaches! I am requesting a refund at this time, sadly no one is ever available at the hotel for complaints. Also most staff didn't speak English.

The staff was rude a lot of the time and ignored the customers. There were times where I had to wait an hour for someone to just bring me water. The man who went around trying to sell spa sessions and things like that was too pushy and annoyed me everyday when I told him I wasn't interested in any of that and he would make rude remarks. The food was cold most of the time and not cooked well in general. Most of the days the food made me sick so I just wouldn't eat anything besides salad. The area where the resort was at had a lot of locals trying to sell their services and they would not take no for an answer and hounded me everyday. The cleaning staff did not clean our room everyday or re stock out water everyday. When we called for water we had to wait for an hour and then we called again and had to wait for another 45 minutes for anyone to bring us water. The beach was the nicest part of the trip.

My sister and I just came back from staying at the Presidential Suites, the resort was clean and staff aimed to please. We arrived late that night and the restaurants had closed, Speedy helped with our luggage to the room and gave us a quick tour of the resort, he had the cook to make us burgers and fries. Our room was spacious and the sky view was incredible. Housekeeping even washed a few dishes and catered to our request of extra towels. We least like the food, bed was not comfortable, and since we were not members, we were not given towels on the beach but we had our own. This is a nice resort but not kid friendly often times the daycare was closed and not enough activities to keep them occupied. I would recommend to a friend and stay again if the price is good.

Alemania Street, Cortecito Punta Cana La Altagracia

Hotel highlights

  • Walking distance to Cortecito Beach
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Cortecito Beach is within a 5-minute walk of Presidential Suites Punta Cana - All Inclusive while other popular sites like Los Corales Beach are within a mile (2 km). This 101-room, 3.5-star property has a full-service spa, a casino, and a restaurant.


Dining

Enjoy a bite to eat at Decadence-Buffet, the property's onsite restaurant.


Rooms

Guests can expect to find a flat-screen TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a kitchen, a dining area, and a sitting area.


Property features

Guests of Presidential Suites Punta Cana - All Inclusive have access to a full-service spa, a casino, and an outdoor pool. A stay here includes free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this all-inclusive property include a health club, free WiFi in public areas, and a kids' club.

Room options

Apartment 1 Bedroom (Exclusive to USA Citizens)

King 1 | Sleeps 2

Apartment, 2 Bedrooms

King 1 | Sleeps 6

Guest reviews for Presidential Suites Punta Cana - All Inclusive

Everyone (24) Couples (2) Business (1) Family (4)
1
Everyone

By on Aug 14, 2019

Review comment responded on Aug 14, 2019

Thank you for your review

5
Families

It is a nice hotel and everything was awesome and I hope come back for my next vacation.

By on Jun 11, 2019

Review comment responded on Jun 26, 2019

Dear guest, Thank you for your kind review about Presidential Suites, its facilities and services. We are very glad to read that everything corresponded to your expectations and that we were even able to exceed them when it comes to customer orientation and service, which is in fact the greatest compliment a Resort can get. Thank you so much for your enthusiastic and motivating comments and we assure you that we will try our utmost to make your next visit as enjoyable as the first one. Warm Regards,

5
Families

I loved everything about this hotel. It is in a community and not secluded to where you have to take a shuttle or taxi just to get away for a minute. You can walk to a corner store or just walk around the area (be careful although we did not endure any danger but anytime you are in a foreign place). The hotel itself was fabulous and the staff was pleasantly nice. The food... omg... the best. I'd stay here over and over again.

By on May 17, 2019

Review comment responded on Jun 26, 2019

Dear guest, Thank you for your kind review about Presidential Suites, its facilities and services. We are very glad to read that everything corresponded to your expectations and that we were even able to exceed them when it comes to customer orientation and service, which is in fact the greatest compliment a Resort can get. Thank you so much for your enthusiastic and motivating comments and we assure you that we will try our utmost to make your next visit as enjoyable as the first one. Warm Regards,

4
Friends

Adequate for a quick long weekend get away. Staff is great, the hard sell for time sharing is there

By on Mar 30, 2019

Review comment responded on Jul 12, 2019

Dear Guest, Thank you for taking the time to let us know your experience at the Presidential Suites Punta Cana. We are happy to know that you enjoyed your stay, because we are always working on giving the best service to our guest . We hope to welcome you again in a near future!

5
Family with small children

The property was nice & clean on the inside & the outside. The room was of a good size. AC worked perfect. There was warm water in both showers. We got extra towels and extra water bottles (since we traveled we our baby) when we asked. The bigger pool was being painted and worked on so we didn’t get to use that one but the smaller pool towards the back was perfect. The restaurants had great food. We ate mostly at Basil & Tomatoes which is the buffet style. The Kimono restaurant was good, we ate there twice since you have to reserve to be seated. Throughout our whole stay the workers were friendly and very welcoming. The day atmosphere was calm and very relaxing and also fun since they have games to participate in. Night time was very fun especially at the bar by the beach. Roberto, Santo, and Angel made us feel welcomed. So many laughs with them, we will always remember them! What I found very convenient was being able to order food at any time (even 3am) and the bar by the beach doesn’t close so that’s even better since night time was me time. Overall great place to stay!

By , from Providence, RI on Mar 21, 2019

Review comment responded on Jul 12, 2019

Dear Leticia, Thank you very much for taking the time to share with us, your experience at the Presidential Suites Punta Cana. We are happy to see that you had a great vacation in our property and you really enjoyed our facilities. We are always making efforts to please all our guest, and with your comment we can say that those efforts are paying off. We hope to see you again in a near future, in this little piece of paradise.

5
Friends

The staff at the buffet restaurant at night was excellent. Our server Ezequiel was always so attentive and making sure we had the best service. The hotel is small but the room was big and nice. And the private beach at the hotel is amazing. One thing they can do better is the staff at the beach bar, they were not into service, seemed like they didn’t want to be there. The shows at night are really nice.

By on Feb 18, 2019

4
Everyone

Excellent resort to relax. Staff was friendly and always there to assist.

By on Sep 24, 2018

4
Everyone

Melvin was very entertaining all day long Anna was an awesome server that kept our drinks coming Food was fantastic Loved our visit at Presidential Suites!

By on May 14, 2018

3

1st time at hotel and in dr

Everyone

went to all inclusive here. It was a challenge not speaking the native language here as directions and information is not very clear. You have to be very proactive but people were friendly. It says all inclusive but people still tip here to get better service.

By , from minnesota on Jan 25, 2018

3
Everyone

nonchalont staff, slow service, hit or miss staff. some willing to help, others not so much

By on Jan 5, 2018

Presidential Suites Punta Cana - All Inclusive

Alemania Street, Cortecito, Punta Cana, La Altagracia 23000
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.