The room was dark and quiet. The interior looks bad, flooring is actually breaking up. The bathtub/shower space was filthy.
Not clean, very noisy, very unpleasant stay
Front desk was understanding but our room had a big puddle of water & the guests upstairs were really loud
This place is a dump
The room was very dirty. We had to change the sheets and broom the room.
A good hotel in AZ. I stayed in a room with two queen beds. Staff was prompt and check in was smooth. They had laundry, gym, coffee. Unfortunately the gym was closed due to Covid situation and breakfast was suspended. The room has fridge, microwave, blow dryer. They gave shampoo too. One thing the room could be better is if it had better lighting. The heater/AC was a bit old, but did its job. Looking forward when they improve those. Thanks, Super 8!
Everything about this hotel was horrible. That was the worse hotel experience I have had in my life. That says a lot for someone who often travel to third world countries. The only thing this hotel beats is sleeping on the streets or in a car.
The property and room was very run down. My husband cannot do stairs and they didn’t have an elevator. We requested a ground floor room and they charged us an additional $10 per night. I did get the manager to wave one night. The breakfast was horrible. We would not stay here again!
The hotel itself is fine but the other people there are so so. I woke up at 1:40 in the morning to slamming doors and the strong smell of Marijuana. It was also clear someone had previously smoked in my room as there was a bag over the smoke detector. Otherwise, the room was fine, though they didn't include a hand lotion and gave puny shampoo and conditioner bottles. Also, one of the towels were stained with that looked to be makeup.
Very and small cozy place. Easy to check in and out
It was nice, pleasant and comfortable. Staff was very nice and friendly.
Too much noise from upstairs guest. People outside doors smoking. Not a good experience
Old mattresses, dirty everything, towels, sheets & comforter. There where cigarette butts on the carpet.
Super 8 by Wyndham Chandler Phoenix places you within a few miles (5 km) of Wild Horse Pass Motorsports Park and Lone Butte Casino. This hotel has 72 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free breakfast is included with your stay.
All of Super 8 by Wyndham Chandler Phoenix's 72 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 40-inch LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.
At Super 8 by Wyndham Chandler Phoenix, guests have access to free WiFi in public areas, a computer station, and laundry facilities. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations.
The room was dark and quiet. The interior looks bad, flooring is actually breaking up. The bathtub/shower space was filthy.
Not clean, very noisy, very unpleasant stay
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.
Front desk was understanding but our room had a big puddle of water & the guests upstairs were really loud
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
This place is a dump
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!
The room was very dirty. We had to change the sheets and broom the room.
Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guests experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.
A good hotel in AZ. I stayed in a room with two queen beds. Staff was prompt and check in was smooth. They had laundry, gym, coffee. Unfortunately the gym was closed due to Covid situation and breakfast was suspended. The room has fridge, microwave, blow dryer. They gave shampoo too. One thing the room could be better is if it had better lighting. The heater/AC was a bit old, but did its job. Looking forward when they improve those. Thanks, Super 8!
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our staff and comments about our breakfast. We hope to see you again in the future.
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.
Everything about this hotel was horrible. That was the worse hotel experience I have had in my life. That says a lot for someone who often travel to third world countries. The only thing this hotel beats is sleeping on the streets or in a car.
We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
The property and room was very run down. My husband cannot do stairs and they didn’t have an elevator. We requested a ground floor room and they charged us an additional $10 per night. I did get the manager to wave one night. The breakfast was horrible. We would not stay here again!
We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.,