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Recent guest reviews

The staff is friendly and helpful, but the rooms are dirty and the hotel smells bad

I questioned the property manager about several costs. She looked up Orbitz and said I needed to read better when I book my room. She was very rude and appeared to be bothered by my questions. My first room was not clean. I took pictures to show the manager and she basically said I was not telling the truth because it had been inspected 2 times. She finally offered me a different room. The room was cleaner. However the shower curtain was falling off, the frig barely worked, the wallpaper behind the TV was peeling. It was in walking distance to many attractions. The parking was very tight and the attendants were a little rude. The other staff members were very friendly.

What I did like about the sleep Inn is a very modern look.. The staff is very accommodating. What I didn’t like, the carpets in the room really need to be replaced shoes are must at all times while in your room I bring disposable flip-flops

Overall it was a nice hotel lobby very clean everyone very professional. I wasn’t told about room service that if I needed anybody I needed to go find them and ask for more towels washcloths, coffee, shampoos. What I did find very disturbing was shoes needed to be worn always once in the room I don’t know what was all over the carpet but my feet turned black because of the carpet. It was very sticky

It has a good location and WiFi, a parking lot. Room was quite dirty, there was terrible smoking odor all the time. Breakfast was announced, but it was absent (Covid19). I think they could offer lunch boxes or some discount because of this. The elevator was awfully dirty (its floor capet).

City center, coffee 24/7, complimentary breakfast, though only until 9am weekdays, 10? weekends. In Chinatown, near Reading Terminal, Convention Center. Friendly helpful staff.

Very convenient being that it's in the city. Easy to get to everything.

There was a whole punched in the door of the closet in my room, and there were bits of trash on the floor and behind furniture.

I loved the location most about this property. The staff was very helpful! I would stay here again. There was really nice bar lounge restaurant next door . Restaurant had some of the best wings I have ever had and drinks. I felt safe. The hotel is an older model but it severed it's purpose.

Upon walking into the hotel lobby, I could hear loud music coming from the neighboring bar. I asked the desk clerk if the music would be audible in my room. The clerk said that because I checked in at 10:30pm, only one room was left and that room was located on the ground floor where the music could easily be heard. Note: there is nothing in the reservation from Sleep Inn advising that I would be subjected to loud music during my stay. The music from the bar persisted until 2:00am. Afterward, the desk clerk thought it would be a good idea to use his phone to play music which was also audible in my room. In summary, given I had to get up at 7:00am, I got very little sleep, The fact that Sleep Inn expects customers to tolerate not only music from the bar, but from the desk clerk as well, is beyond troubling and unacceptable. I expect a full refund.

I had a nice experience with this hotel. The room was clean and the bathroom was modernized.

The location is convenient, and the hotel is very clean. Staff were friendly and helpful. The breakfast (included) was ample and tasty.

Chose the hotels location cause it was within walking distance to everything we wanted to see. Didn’t bother with a car for this reason; very pleased with hotel and amenities. Would recommend to anyone who wants to visit center city.

A great location, parking nearby, and good price! I’d stay there again!

On the edge of Chinatown, close to Reading Terminal Market

The hotel is located in Chinatown, so there are many Chinese restaurants near it. Also the Reading Terminal Market is within 5 minutes walk. The location is very good for eating and visiting. But Chinatown is not very safe when in the night.

Location ideal for Chinatown and Historic District. Hotel was very clean. Staff was very courteous. Breakfast was very delicious.

Grt hotel Nice full breakfast Easy walk to city center

Cherry Street Philadelphia PA

Hotel highlights

  • Steps from Pennsylvania Convention Center
  • Free on-the-go breakfast on weekends
  • Free WiFi in rooms and public areas
  • Fitness center

Located in Center City, Sleep Inn Center City is adjacent to Pennsylvania Convention Center with other popular attractions like Liberty Bell Center within a couple of miles (3 km). This 42-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and a gym.


Dining

Free on-the-go breakfast is served on weekends from 6 AM to 10 AM.


Rooms

Guests can expect free WiFi and TVs. Refrigerators, microwaves, and coffee makers are also available.


Property features

Sleep Inn Center City features a gym, free WiFi in public areas, and coffee in a common area. Valet parking is available for USD 25.00 per day. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include a meeting room and free newspapers.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Sleep Inn Center City

Everyone (13) Couples (3) Business (3) Family (3) Other (2)
2
Family with small children

The staff is friendly and helpful, but the rooms are dirty and the hotel smells bad

By on Apr 17, 2022

Review comment responded on Apr 18, 2022

Dear Aaron, We value your feedback on your staying experience, please accept our most sincere apologies for failure to provide that grate stay experience. Management will host meeting with housekeeping department in improving the room condition and make your next stay a better stay experience.

2
Everyone

I questioned the property manager about several costs. She looked up Orbitz and said I needed to read better when I book my room. She was very rude and appeared to be bothered by my questions. My first room was not clean. I took pictures to show the manager and she basically said I was not telling the truth because it had been inspected 2 times. She finally offered me a different room. The room was cleaner. However the shower curtain was falling off, the frig barely worked, the wallpaper behind the TV was peeling. It was in walking distance to many attractions. The parking was very tight and the attendants were a little rude. The other staff members were very friendly.

By on Mar 16, 2022

Review comment responded on Mar 23, 2022

Dear Guest, please give us a chance to better serve your hospitality needs as we will be making other changes in the near future to provide a better stay experience for your next booking.

4
Partner Couples Business Business

What I did like about the sleep Inn is a very modern look.. The staff is very accommodating. What I didn’t like, the carpets in the room really need to be replaced shoes are must at all times while in your room I bring disposable flip-flops

By , from Michigan on Aug 23, 2020

Review comment responded on Oct 14, 2020

So sorry on the carpets. We will address that issue. We are glad that you enjoyed your stay. We hope to see you again.

3
Partner Couples Business Business

Overall it was a nice hotel lobby very clean everyone very professional. I wasn’t told about room service that if I needed anybody I needed to go find them and ask for more towels washcloths, coffee, shampoos. What I did find very disturbing was shoes needed to be worn always once in the room I don’t know what was all over the carpet but my feet turned black because of the carpet. It was very sticky

By , from Arizona on Aug 6, 2020

3
Family

It has a good location and WiFi, a parking lot. Room was quite dirty, there was terrible smoking odor all the time. Breakfast was announced, but it was absent (Covid19). I think they could offer lunch boxes or some discount because of this. The elevator was awfully dirty (its floor capet).

By on Jul 8, 2020

4
Everyone

By on Apr 16, 2020

Review comment responded on May 12, 2020

Thank you for your stay

5
Partner Couples

City center, coffee 24/7, complimentary breakfast, though only until 9am weekdays, 10? weekends. In Chinatown, near Reading Terminal, Convention Center. Friendly helpful staff.

By , from West Des Moines, Iowa on Feb 25, 2020

5
Family

Very convenient being that it's in the city. Easy to get to everything.

By on Nov 9, 2019

3
Business Business

There was a whole punched in the door of the closet in my room, and there were bits of trash on the floor and behind furniture.

By on Sep 6, 2019

5
Everyone

I loved the location most about this property. The staff was very helpful! I would stay here again. There was really nice bar lounge restaurant next door . Restaurant had some of the best wings I have ever had and drinks. I felt safe. The hotel is an older model but it severed it's purpose.

By on Aug 23, 2019

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