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Le Meridien Philadelphia

4.0 out of 5.0

Recent guest reviews

I had a great stay at this property! I was welcomed at curb by the staff and the check in was absolutely a pleasure. The room was excellent and a great size with a king size bed. The bathroom was larger than most luxury hotels. The one draw back was the size of the window. I like lots of light. It's a great location and very quiet. The breakfast was excellent also offering french specialties. It was a great value. I used the fitness center. It was well appointed but on the small side.

Lovely hotel. I slept like a rock in the wonderful fluffy bed. The standing shower worked well, which is important to me, as I have lots of hair. The hotel has a great design and friendly staff. I wished they provided affordable parking, but there are plenty of garages nearby to choose from.

Had an amazing time, perfect location to see so many sites that Philly has to offer

Great city center location, walking distance to everything, valet parking, nice staff. Older building, but clean and well maintained. I’d stay here again.

King room is pretty small, but hotel location makes up for it.

Check in was flawless. Front desk agent - I think her name was Heather was quite pleasant and helpful. Don’t let her get away. Room decor was nice - nothing to write home about. Bed and pillows were quite awful. The bed spread may have been incorrectly placed as it was too small for the king bed. Would have been perfect for a queen. We enjoyed reasonablely priced cocktails a at the bar. Passion fruit drink special was extremely tasty! After returning from dinner was craving something sweet. Called room service for the Apple Tart Tatain. We added vanilla ice cream. Wow what a disappointment.........We received a very poor generic apple tart. Not even a close rendition of the french delicacy. The item sent to us was to say the least horrible and really left a poor impression of the hotel. Even the ice cream was poor quality. Would have never had this type of experience at a Four Seasons or Ritz.

We had to wait for room to be ready for more than an hour, our room was extremely small and too cold since the heat was not on. It was a very cold day. The next day my husband called valet to have our car ready at 11 am. They said that they will have to walk us to the car because the street was closed due to a parade, and just to walk down and they will do that. So thinking there was no wait for our car we had breakfast which was not great, service was too slow. Coffee kept running out without being replaced soon. When we were ready to leave they put our names and valet number down and said we have to wait 30 minutes. We waited over an hour and had to walk in the freezing cold. Two blocks to get our car and waited for it another 15 minutes. They still charged for valet service

Nice hotel.. staff were friendly and accommodating. Bed was very comfortable. Midnight room service menu was a little limited. But it was a perfect location in the heart of the city.

Great getaway for the weekend. Perfect location in center city. The food is excellent and the lounge area is so cozy having a drink by the fireplace. This is our new spot to getaway for a weekend in philly.

Two things. I ordered room service and someone in the Le Meridien kitchen "sold" my information to a fraudster. I got a call IN MY ROOM on the hotel phone from someone who claimed to be in "accounting". He asked about my recent room service order and knew that the total was $43.02. Then he said that there had been an accounting glitch and he wanted to refund the cost of the meal to the card I used to reserve the hotel. He claimed there were some problems with the AmEx system and then asked if he could make the refund to another card - Visa or M/C. My brain questioned, but this was someone calling with information only someone in the hotel could know. I gave my Visa card info, stupidly. Within minutes, an attempted charge of $300 was rejected. I had to cancel my Visa. FRAUDster in the kitchen staff. I also broke my pinkie toe on the bed frame, which inexplicably sticks out almost past the edge of the king bed. All in all a disappointing experience.

Was not aware that the hotel was under renovation and there was no lobby. Definitely expected more from this brand of hotel. Location was great but hotel lacked customer service and the rooms were not the cleanest. Would stay somewhere else next time.

Valets and bellhops are really considerate and helpful. Front desk needs at least 2 more workers during check-in times. Gym leaves much to be desired. TV channels don't really work. Had "Do not disturb" sign up but worker still disturbed; not cool. Bathroom shower had weird mustard colored stains; kind of gross but covered with towel so wasn't visible. Fairly central location. Bed is comfortable but sank in a great deal after one night of sleep (I'm less than 125 lbs so not a matter of weight; perhaps the mattress pads needs to be replaced :)). Would've been nice to have cloth slippers in the room like most higher end hotels...

Initial contact with hotel staff was excellent! Rhea was super friendly, helpful, and took her time to make sure that I was going to be comfortable so my immediate customer experience was very positive. The other staff members were also friendly and helpful - they know how to look after customers!

Clean room, helpful staff, good food, and cool look.

great location, near everything, great service and the staff was very friendly.

It is very close to the city hall,good location that it is also close to the China Town, the amenities are great, but they don't offer breakfast, and the wifi is not free.

Nice place to stay. On New Years day there was a parade of some sort so driving in search for food was a nightmare. Every street we wanted to go down was blocked off. Only thing wrong with the room was the iron didnt work. One thing I didnt like was being told my car would take 15 minutes to get to valet. It came in less time though ,and $40 to park for a night is a bit pricey. Other than that it was comfortable.

Location was perfect in the middle of Central Philly. Staff was outstanding, very friendly, and exceedignly helpful for anything we needed. Room was a little small, but all we needed for our short stay.

Centrally located. Friendly & courteous staff. Hotel was nicely furnished with a great lobby bar. Room was quiet and the bed was comfortable. I would stay there again.

I was surprised at how nice this hotel is. From the outside it does not look like much at all but inside it's pretty modern and well decorated and the rooms reflect the same.

1421 Arch St Philadelphia PA

Hotel highlights

  • Walking distance to Reading Terminal Market and Ben Franklin National Memorial
  • Onsite dining
  • Fitness center
  • 24-hour business center

Located in Center City, Le Meridien Philadelphia is a leisurely stroll from popular sights such as Reading Terminal Market and Ben Franklin National Memorial. This 202-room, 4-star hotel has a restaurant along with conveniences like a fitness center and a 24-hour business center. Located in central Philadelphia, the hotel is also near Liberty Bell Center and Independence Hall.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with cooked-to-order breakfast, available for a fee from 7 AM to 11 AM.


Rooms

All 202 air-conditioned rooms feature minibars, coffee makers, and free newspapers. Guests can expect WiFi, wired Internet, and 55-inch LCD TVs with cable channels and first-run movies. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Free bottled water, laptop-compatible safes, and phones are also standard.


Property features

Guests of Le Meridien Philadelphia enjoy a fitness center, WiFi in public areas, and 6 meeting rooms. Valet parking is available for USD 49.00 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, express check-in, and express check-out.

Room options

Superior Room, 1 King Bed

King 1 | Sleeps 2

Deluxe Room

Full 2 | Sleeps 4

Executive Room

King 1 | Sleeps 2

Superior Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Le Meridien Philadelphia

Everyone (14) Couples (3) Business (6) Family (1) Friends (2)
5
Everyone

I had a great stay at this property! I was welcomed at curb by the staff and the check in was absolutely a pleasure. The room was excellent and a great size with a king size bed. The bathroom was larger than most luxury hotels. The one draw back was the size of the window. I like lots of light. It's a great location and very quiet. The breakfast was excellent also offering french specialties. It was a great value. I used the fitness center. It was well appointed but on the small side.

By , from San Francisco on May 2, 2018

Review comment responded on May 5, 2018

Dear Douglas, Thank you for the great comments.

5
Everyone

Lovely hotel. I slept like a rock in the wonderful fluffy bed. The standing shower worked well, which is important to me, as I have lots of hair. The hotel has a great design and friendly staff. I wished they provided affordable parking, but there are plenty of garages nearby to choose from.

By on Apr 15, 2018

Review comment responded on Apr 16, 2018

Dear Anonymous, Thank you for the great comments.

4
Everyone

Had an amazing time, perfect location to see so many sites that Philly has to offer

By on Apr 12, 2018

Review comment responded on Apr 13, 2018

Dear Anonymous, Thank you!

4
Everyone

Great city center location, walking distance to everything, valet parking, nice staff. Older building, but clean and well maintained. I’d stay here again.

By , from Los Angeles, Ca on Mar 23, 2018

Review comment responded on Mar 24, 2018

Dear Ran, Thank you

4
Everyone

King room is pretty small, but hotel location makes up for it.

By , from philadelphia, pa on Feb 18, 2018

Review comment responded on Feb 18, 2018

Dear Jon, Thank you for your understanding about the size of our rooms. We tryto make up for it with our great location and staff.

3

excellent service upon arrival.

Everyone

Check in was flawless. Front desk agent - I think her name was Heather was quite pleasant and helpful. Don’t let her get away. Room decor was nice - nothing to write home about. Bed and pillows were quite awful. The bed spread may have been incorrectly placed as it was too small for the king bed. Would have been perfect for a queen. We enjoyed reasonablely priced cocktails a at the bar. Passion fruit drink special was extremely tasty! After returning from dinner was craving something sweet. Called room service for the Apple Tart Tatain. We added vanilla ice cream. Wow what a disappointment.........We received a very poor generic apple tart. Not even a close rendition of the french delicacy. The item sent to us was to say the least horrible and really left a poor impression of the hotel. Even the ice cream was poor quality. Would have never had this type of experience at a Four Seasons or Ritz.

By , from Clevekand on Feb 12, 2018

Review comment responded on Feb 16, 2018

Dear Joe, Thank your for the feedback regarding the quality of our ice-cream, this information was delivered to our chef for inspection. However, we are glad you had a great arrival experience with Heather and we hope you return in the near future for another great experience.

2

terrible costumer service

Everyone

We had to wait for room to be ready for more than an hour, our room was extremely small and too cold since the heat was not on. It was a very cold day. The next day my husband called valet to have our car ready at 11 am. They said that they will have to walk us to the car because the street was closed due to a parade, and just to walk down and they will do that. So thinking there was no wait for our car we had breakfast which was not great, service was too slow. Coffee kept running out without being replaced soon. When we were ready to leave they put our names and valet number down and said we have to wait 30 minutes. We waited over an hour and had to walk in the freezing cold. Two blocks to get our car and waited for it another 15 minutes. They still charged for valet service

By , from Philadelphia on Jan 6, 2018

Review comment responded on Jan 11, 2018

Dear Marcela, We are truly sorry for the challenges during your stay and hope you are able to return to allow us to make up for this fustrating experience. Your feedback was shared with our staff.

4
Everyone

Nice hotel.. staff were friendly and accommodating. Bed was very comfortable. Midnight room service menu was a little limited. But it was a perfect location in the heart of the city.

By on Oct 15, 2017

5
Everyone

Great getaway for the weekend. Perfect location in center city. The food is excellent and the lounge area is so cozy having a drink by the fireplace. This is our new spot to getaway for a weekend in philly.

By on Oct 8, 2017

2

nice hotel in downtown charlotte. good location.

Everyone

Two things. I ordered room service and someone in the Le Meridien kitchen "sold" my information to a fraudster. I got a call IN MY ROOM on the hotel phone from someone who claimed to be in "accounting". He asked about my recent room service order and knew that the total was $43.02. Then he said that there had been an accounting glitch and he wanted to refund the cost of the meal to the card I used to reserve the hotel. He claimed there were some problems with the AmEx system and then asked if he could make the refund to another card - Visa or M/C. My brain questioned, but this was someone calling with information only someone in the hotel could know. I gave my Visa card info, stupidly. Within minutes, an attempted charge of $300 was rejected. I had to cancel my Visa. FRAUDster in the kitchen staff. I also broke my pinkie toe on the bed frame, which inexplicably sticks out almost past the edge of the king bed. All in all a disappointing experience.

By , from Wilmington on Sep 17, 2017