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Recent guest reviews

Stayed there for two nights. First thing we noticed was that the hotel is clearly understaffed: only one person in the front desk at 3:15 PM which is right after check in begins, with a long line of people and having a hard time handling everything. It took ages. We understand that we are recovering from a pandemic but they need to step up. No assistance provided with luggage handling upon arrival or depature despite there being a person assigned for the job. The facilities are okay, I didn't like that many spaces seemed super dark, including the room itself. The property is huge, the walk from the elevator from some rooms can be quite long and can get bothersome with large suitcases. The room was fine, although we got a room with no view (it faced the wall of a neighboring building), nice bed and good linens. The bathroom was pretty good with quality ammenities. OK, one thing I did not like is that the area has so many homeless people all the time, many of them don't mess with you but some of them are shouting and can bother you and it gets annoying; I am from a Latin American coutry and even I felt unsafe there, especially after dark. If visiting again I would consider staying in another area.

Walking distance to restaurants, shops, sights. Staff is lean but the ones who were there tried their best to be helpful and courteous.

I liked the design of the interior. The room was very comfortable and clean. The front desk was responsive to my requests. The only problem was that the front desk people would not help me get a taxi to the airport. They did direct me to the valet director who had a contact. This seems very odd to me.

We enjoyed our stay. Too bad the restaurant was closed, but we understand it was not up to the hotel. Ice machine didn’t work and we had to use one from another floor. It felt quite unsafe walking back to the hotel in the evening, sooo many homeless people. I don’t see anything like that in our hometown so it made me quite uncomfortable. Other than that everyone was nice and the way the hotel is set up was quite interesting.

I am a Marriott Bonvoy member and Le Meridien is part of their hotels. I have stayed at a few other Le Meridien's around the US and have always had a pleasant stay so booked this one in Philadelphia. The hotel was really dirty. My room said it was cleaned but looked like it hadn't been. There was a used towel in the bathroom when I arrived. I asked the front desk if there was cleaning service during COVID and they said yes, but no one came to clean my room. The floors hadn't been vaccuumed and the tables were dusty. There was a fly in my room, and all the clean towels (I really hope they were clean) were very tattered. I will never stay at this hotel again and with all the options in Philly for a reasonable price, I wish I had just cancelled but I was in a rush getting to a wedding and couldn't figure out another place. Literally I couldn't wait to get home after the weekend and take a shower in my home to wash off the stay.

xyz

This is a great hotel and super location. There is a parking garage down the street and used it instead of hotel parking. The bathroom was not as clean as it needed to be.

Location was nice, staff was great, overall a very relaxing time, i will recomend and look foward to the next visit to philadelphia...

Front desk staff was very cool under pressure. It was busy but they handled everything with a smile. Bartender was great. Room excellent. We’ll be back!

Overall it was a nice and clean building. The outside is typical city but it was close to everything I needed for my stay.

Great Location, easy walk to Center City attractions, the room was super clean and comfortable.

We arrived at 2:31 and they said we couldn't check in because it was not 3. We waited in the bar area. At 3, 10 people jumped in line to check in. We didn't get to the front of the line until 3:30. That's terrible customer service. What could possibly have happened between 2:31 and 3 that made check-in possible? Nothing. It would've been available at 2:30. The layout of the room was absurd, also. The TV was to the far left of the bed. So you had to lay on your side with one person sitting up sideways behind the other for 2 people to view it. The lotion bottles had brown stains on them.

Very expensive hotel..everything cost including breakfast... No

Arch St Philadelphia PA

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center
  • 24-hour business center

Located in Center City, Le Meridien Philadelphia is next to Pennsylvania Academy of the Fine Arts and Masonic Temple. This 4-star hotel has 202 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and a 24-hour business center. Centrally located in Philadelphia, the hotel is connected to the convention center, and a short walk from City Hall and Free Library of Philadelphia.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service.


Rooms

The 202 rooms have an array of amenities, including minibars, coffee makers, and free newspapers. Guests can expect to find WiFi and 55-inch LCD TVs with cable channels and first-run movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with down comforters ensure a restful night. Laptop-compatible safes, phones, and ironing boards are other standard amenities.


Property features

At Le Meridien Philadelphia, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Valet parking is available for USD 60 per day. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.

Room options

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Deluxe Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Superior Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Le Meridien Philadelphia

Everyone (32) Couples (3) Family (4)
3
Family

Stayed there for two nights. First thing we noticed was that the hotel is clearly understaffed: only one person in the front desk at 3:15 PM which is right after check in begins, with a long line of people and having a hard time handling everything. It took ages. We understand that we are recovering from a pandemic but they need to step up. No assistance provided with luggage handling upon arrival or depature despite there being a person assigned for the job. The facilities are okay, I didn't like that many spaces seemed super dark, including the room itself. The property is huge, the walk from the elevator from some rooms can be quite long and can get bothersome with large suitcases. The room was fine, although we got a room with no view (it faced the wall of a neighboring building), nice bed and good linens. The bathroom was pretty good with quality ammenities. OK, one thing I did not like is that the area has so many homeless people all the time, many of them don't mess with you but some of them are shouting and can bother you and it gets annoying; I am from a Latin American coutry and even I felt unsafe there, especially after dark. If visiting again I would consider staying in another area.

By on Oct 16, 2021

4
Partner Couples

Walking distance to restaurants, shops, sights. Staff is lean but the ones who were there tried their best to be helpful and courteous.

By on Aug 11, 2021

4
Everyone

I liked the design of the interior. The room was very comfortable and clean. The front desk was responsive to my requests. The only problem was that the front desk people would not help me get a taxi to the airport. They did direct me to the valet director who had a contact. This seems very odd to me.

By on Jul 14, 2021

4
Partner Couples

We enjoyed our stay. Too bad the restaurant was closed, but we understand it was not up to the hotel. Ice machine didn’t work and we had to use one from another floor. It felt quite unsafe walking back to the hotel in the evening, sooo many homeless people. I don’t see anything like that in our hometown so it made me quite uncomfortable. Other than that everyone was nice and the way the hotel is set up was quite interesting.

By on Jun 29, 2021

1
Everyone

I am a Marriott Bonvoy member and Le Meridien is part of their hotels. I have stayed at a few other Le Meridien's around the US and have always had a pleasant stay so booked this one in Philadelphia. The hotel was really dirty. My room said it was cleaned but looked like it hadn't been. There was a used towel in the bathroom when I arrived. I asked the front desk if there was cleaning service during COVID and they said yes, but no one came to clean my room. The floors hadn't been vaccuumed and the tables were dusty. There was a fly in my room, and all the clean towels (I really hope they were clean) were very tattered. I will never stay at this hotel again and with all the options in Philly for a reasonable price, I wish I had just cancelled but I was in a rush getting to a wedding and couldn't figure out another place. Literally I couldn't wait to get home after the weekend and take a shower in my home to wash off the stay.

By on Jun 21, 2021

5
Family

xyz

By on Jun 14, 2021

5
Family

This is a great hotel and super location. There is a parking garage down the street and used it instead of hotel parking. The bathroom was not as clean as it needed to be.

By on May 10, 2021

2
Everyone

By on Apr 25, 2021

5
Everyone

By on Mar 8, 2021

Review comment responded on Mar 19, 2021

Thanks for your feedback

5
Everyone

Location was nice, staff was great, overall a very relaxing time, i will recomend and look foward to the next visit to philadelphia...

By on Feb 24, 2021

Review comment responded on Mar 8, 2021

Thanks for your feedback

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