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DoubleTree by Hilton West Kelowna

4.0 star property
Hotel with free parking, near Okanagan Lake

Choose dates to view prices

Photo gallery for DoubleTree by Hilton West Kelowna

Enjoy breathtaking views of the surrounding mountains from the comfort of this stylish room.
Relax in a spacious room with a large bed, nightstand, and city view.
Swim and unwind with a panoramic view of the surrounding mountains from the indoor pool area.
Experience the modern DoubleTree hotel, set amidst a scenic mountainous backdrop.
Enjoy a romantic dinner for two with a view of the surrounding mountains and residential area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Room service
  • 24/7 front desk

Explore the area

Map
2569 Dobbin Rd (Hwy 97), West Kelowna, BC, V4T 2J6
  • Willow Beach
    ‪3 min drive‬
  • Mission Hill Family Estate
    ‪5 min drive‬
  • Quails' Gate Estate Winery
    ‪8 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪30 min drive‬

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Room options

View all photos for 2 Bedroom 2 Bathroom Deluxe Suite

2 Bedroom 2 Bathroom Deluxe Suite | Hypo-allergenic bedding, down comforters, in-room safe, desk

2 Bedroom 2 Bathroom Deluxe Suite

  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King bed, Accessible w/ R/I shower

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King bed, Accessible w/ R/I shower

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner

Room, 2 Queen Beds, Corner | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Corner

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Fitness room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Fitness room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed

About the neighborhood

West Kelowna

Located in Westbank within a 5-minute walk of Westbank Centre Park, DoubleTree by Hilton West Kelowna is within a mile (2 km) of Off the Grid Organic Winery. This 77-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, an indoor pool, and free in-room WiFi.

What's nearby

  • Off the Grid Organic Winery - 9 min walk - 0.5 miles
  • Two Eagles Golf Course - 3 min drive - 1.8 miles
  • Willow Beach - 3 min drive - 1.9 miles
  • Mission Hill Family Estate - 5 min drive - 2.9 miles
  • Quails' Gate Estate Winery - 8 min drive - 4.1 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 38 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Wendy's - ‬19 min walk
  • ‪Popeye's Louisiana Kitchen - ‬3 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪A&W Restaurant - ‬16 min walk

About this property

DoubleTree by Hilton West Kelowna

Hotel with free parking, near Okanagan Lake
DoubleTree by Hilton West Kelowna features an indoor pool, an outdoor pool, and a gym. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect 55-inch TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and safes.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,800 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Elevator (32 inch wide door)
  • Handrails in stairways (30 inches high)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Hilton Honours mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities or services will be unavailable from July 2 2025 to August 31 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for CAD 25 per pet, per night (maximum CAD 150 per stay)
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 3.00 percent destination fee will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Pet fee: CAD 25 per pet, per night (maximum CAD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel West Kelowna
Holiday Inn West Kelowna
West Kelowna Holiday Inn
Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
Holiday Inn Westbank
Westbank Holiday Inn
Holiday Inn West Kelowna Hotel
Holiday Inn West Kelowna
DoubleTree by Hilton Kelowna
DoubleTree by Hilton West Kelowna Hotel
DoubleTree by Hilton West Kelowna West Kelowna
DoubleTree by Hilton West Kelowna Hotel West Kelowna

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton West Kelowna?

DoubleTree by Hilton West Kelowna provides free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What's there to do within easy reach of DoubleTree by Hilton West Kelowna?

This hotel is situated in Westbank, just steps from Westbank Centre Park. You'll also find Okanagan Lake and Two Eagles Golf Course within a short drive.

Is there parking available at DoubleTree by Hilton West Kelowna?

Yes, self parking is offered for free at the hotel. Accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Does DoubleTree by Hilton West Kelowna feature a casino on the premises?

No, DoubleTree by Hilton West Kelowna doesn't have a casino.

Is there an indoor pool at DoubleTree by Hilton West Kelowna?

Yes, this hotel has an indoor pool along with an outdoor pool.

What will couples enjoy most about a stay at DoubleTree by Hilton West Kelowna?

There are many amenities for couples at this hotel, including an outdoor pool and a bar plus some guestrooms feature fireplaces.

Are there hot tubs at DoubleTree by Hilton West Kelowna?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton West Kelowna have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton West Kelowna serves buffet breakfast each morning for a surcharge from its restaurant.

Does DoubleTree by Hilton West Kelowna allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at DoubleTree by Hilton West Kelowna for a fee of CAD 25 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at DoubleTree by Hilton West Kelowna?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from DoubleTree by Hilton West Kelowna?

The closest major airport to DoubleTree by Hilton West Kelowna is Kelowna Intl. Airport (YLW), which is 17.8 mi away (38 minutes by car). Another top airport is Penticton, BC (YYF-Penticton Regional), which is around 25.4 mi away.

Are there rooms with balconies at DoubleTree by Hilton West Kelowna?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake or mountain views.

DoubleTree by Hilton West Kelowna Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 227 out of 663 reviews
Rating 8 - Good. 292 out of 663 reviews
Rating 6 - Okay. 77 out of 663 reviews
Rating 4 - Poor. 51 out of 663 reviews
Rating 2 - Terrible. 16 out of 663 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Stayed 1 night in Dec 2020

8/10 Good

Nancy

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2020

6/10 Okay

Kelly

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
The staff were great. The room was not cleaned very well and during COVID that did not give us much peace of mind. The hotel needs some updaing, mould around 3dge of bathtub, lots of staining on carpets in main areas. Good location though.
Stayed 2 nights in Oct 2020

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean close to shopping and places to eat
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Bathroom wasn’t as clean as expected during covid. No facecloths in bathroom. Air conditioner was blasting and window was open when we arrived.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveler

Stayed 1 night in Oct 2020

10/10 Excellent

sneh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay for comfortable time

It was a great and at least could relax about cleaning surfaces and the comfortable bed 🛌 Room size was big and great location Very very friendly and helpful front desk that only staff we deal with. Only a bit noisy with the swimming pool pump running that kept my hubby awake at nite but not me. Great to discover the Glen canyon steps away Definitely going back next season
Stayed 1 night in Oct 2020

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Cher, Calgary, AB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff were exceptional! Very helpful and friendly. Would definitely stay here again.
Stayed 3 nights in Sep 2020

4/10 Poor

Gregory

Liked: Cleanliness, staff & service, room comfort

Golfing weekend

Nice big room, very clean and presentable. Could here the people above us in the morning and the alarm clock which we did not set, went off at 6 am. Water pressure in shower was terrible in morning and the shower head would not stay at a comfortable position. Alarm clock check should be on housekeeping checklist.
Stayed 1 night in Sep 2020

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Nirvair, North Vancouver

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was nice quite area.. nice trail around for a good hike!
Stayed 2 nights in Sep 2020

10/10 Excellent

Vlad, Vancouver

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
amazing staff.. great place to stay if you like a quite side of Kelowna. Still a quick drive from downtown
Stayed 3 nights in Sep 2020

8/10 Good

Elaina&Dean, North Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fun stay!! Stacey (who we thought ran the place) was so friendly and had wonderful recommendations for us on restaurants and wineries. The pool was FANTASTIC! Mineral pool and set at a perfect temperature. Rooms are basic and spacious, larger mini fridge which was a bonus. Everything worked (AC, good toilet flushing, good water pressure!) BEDS ARE DELICIOUS. We had a great sleep! A couple weekends back, we stayed at a bougie hotel in Victoria and this at the HoInn bed was WAY better. We would stay again! Thanks STACEY and Co!!
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2020

4/10 Poor

Laura, Toronto

Disliked: Staff & service
Stayed 3 nights in Sep 2020

10/10 Excellent

Dana, Fraser valley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay! Loved the hot tub and pool. Beds were excellent had a great sleep. The only complaint is lack of complimentary breakfast and poor lighting!
Stayed 1 night in Sep 2020

8/10 Good

Gisele, Coquitlam, BC

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wheelchair room which was very dark in the bathroom. Lighting was poor. Other then that the bed was comfortable and the room was spacious
Stayed 2 nights in Sep 2020

2/10 Terrible

Brad

Stayed 1 night in Sep 2020

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great the breakfast waas amazing and the staff were super chill
Stayed 1 night in Sep 2020

6/10 Okay

Denise

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
One room beside one room across ... really noisy. Called front desk several times. People partying did not care. As you know we have booked through hotels.com several times this is the third time we have had rooms on a below grade level. Is this the ones you buy or are available too you?
Stayed 1 night in Sep 2020

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay.

This place was very comfortable. Very clean and in a good location. Lots of options close food wise.
Stayed 1 night in Aug 2020

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