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Comfort Suites Kelowna

3.0 out of 5.0

Recent guest reviews

We had a very pleasant stay in a room on the top floor. Although the hotel is located near a busy street, it was quite quiet in our room. The Breakfast included a large variety of hot and cold items. Waffles, pancakes, cupcakes, egg dish, sausages, juices, tea, water coffee, cereal were available. We regretted not bringing swimming suits so we were unable to take advantage of the pool. The only negative was that our room did not have full black out curtains. The centre portion was missing. We do not know if this was due to the curtains being out for cleaning or some other issue.

We stayed here for 3 nights while visiting Kelowna. The room was large and pleasant with a very comfortable king size bed. Staff were friendly and helpful. The room price includes breakfast, wi-fi, wireless printing and access to the pool and exercise room. The hotel has a coin-operated laundry room for guests with reasonable prices for the washer and dryer ($2 each per load). Parking is free and the hotel is well located to restaurants and shopping. Recommended for a pleasant, comfortable stay at a reasonable price.

My husband and I spent three nights at the Comfort Suites Kelowna in September 2017. Overall, our visit was tremendous. We stayed in Room 315, a very large one-bedroom suite with a jacuzzi tub. The only thing that wasn't perfect about the stay is that using the jacuzzi tub wasn't intuitive. We couldn't figure out how to get the jets to work so we ended up having to have maintenance help us out--which they were super happy to do. Breakfast was delicious, they had both pancake and waffle makers. They had two types of waffle batter, one of them was something like cinnamon maple sugar and was just insanely delicious. The staff was also super friendly and helpful. From asking for local dining recommendations it was clear staff have a lot of pride in their community. It also struck me as unusual (but completely logical) that room-key access to the hotel is required through the conclusion of breakfast each morning to ensure no one wanders in to eat food intended guests. My only other comment would be that items in the commissary are expensive (this is normal) and there is a Walmart within walking distance.

Nice, clean, spacious rooms,comfortable beds, well equipe rooms with coffe maker, microwave and fridge, good breakfast.Super nice and very efficient staff. Overall great hotel and a good value for the money.

I like this hotel. It is always clean with spacious rooms and friendly staff. The pool has a water slide for the kids. For me there is a liquor store next door and a great sushi bar. It will be nice when the highway construction is finished. Ask for a room at the back.

Unfortunately this room wasn't anything like what the description of the room said to expect. Fireplace, 2 person jet tub, 690 SQ feet. The room was only approximately 350-400 sf feet and there were none of these things in our room like a description on the reservation and our view was a rooftop. Also there were was no glassware yet they claim to be an eco frendly hotel. I called the front desk to ask if they had a cork screw because there was not one in the room and they told me the last person who used it never returned it and that I could go to the liquor store around the corner to purchase one. The second picture is my confirmation of the booking and the last picture is the description of what sold me the room. I paid $ 254.04 for a night. Never again!

The room was perfect. We had booked a pet friendly room but when we arrived reception didn't have us in one. Everyone went out of their way to accommodate my daughter, our dog and me and we were put in a second floor room for us all. Basic but good breakfast...hot and cold items, waffle maker and pancake maker.

The rooms are clean, staff is friendly, free breakfast offers a great variety. The hotel is located within waking distance of restaurants and amenities. Pool and hot tub were relaxing and never crowded. Ample parking

Great guy at the front desk. Very courteous, professional, and helpful. Good amenities in the facility as well as the room. Numerous restaurants and shops within a short drive. Lobby doors locked after 9:30 p.m. for security.

Really great location, kid loved the pool and water slide. Breakfast was perfect even when the place was full. On the highway but still quite. Very friendly helpful and professional staff checking in and checking out.

Room options

Suite

Queen 1 | Sleeps 4

Suite, 1 King Bed with Sofabed, Non Smoking, Jetted Tub

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

86% of guests recommend this hotel

Total of 685 reviews