2/10 Terrible
Kerry
Feb 1, 2026
We requested a room on a low floor with a shower only due to my mums mobility issues, we got a low floor with a bath over a shower that we had to go up n down steps too. Then we got no sleep on the first night due to it being very noisy with the pipes. We complained and got moved to the forth floor but then the heating didn’t work and it took ages but finally we were given 1 small heater. We went for dinner and came back but there was little security which meant other people staying at the hotel were being loud n slamming doors and this went on past midnight which again we did not sleep. That’s 2 nights with no sleep and paying over £400 for the privilege. We gave stayed several times before and had an excellent stay but this has resulted in us not wanting to do a repeat visit now. Overall very poor and disappointing this time.
Kerry
Stayed 2 nights in Jan 2026






































