excellent experience!
Good location but i want cheaper rates
The pictures DO NOT represent reality. The photos must represent what it will look like AFTER the renovation but at present the accommodations are dingy and out right dirty. The carpets and bathrooms are disgusting. DO NOT stay here.
Showed up early to validate my reservation once I arrived in town. "Check in is 3pm" is all they said before just staring at me in silence as if to tell me to FFFF off and leave, we're done here. So I stared back and held the silence for almost a minute until they realized OH... maybe this customer would like some service. "Yes please come back at 3pm and we will take care of you" That stoic indifference is rude. Will not visit again. 10 seconds of conversation would have earned you repeat business.
Located in Fallsview, Falls Lodge and Suites is within a 10-minute walk of popular sights such as Fallsview Casino and Skylon Tower. The 75 rooms at this motel include refrigerators, microwaves, and flat-screen TVs.
Free continental breakfast is served each morning from 7:30 AM to 10:00 AM.
Guests can enjoy free WiFi and flat-screen TVs. Refrigerators and microwaves are also standard.
Falls Lodge and Suites features free WiFi in public areas and a picnic area. Self parking is offered for CAD 20 per night. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. This smoke-free motel also has a vending machine.
excellent experience!
Good location but i want cheaper rates
Thank you for staying with us. We really appreciate your feedback. We look forward to working with you in future.
The pictures DO NOT represent reality. The photos must represent what it will look like AFTER the renovation but at present the accommodations are dingy and out right dirty. The carpets and bathrooms are disgusting. DO NOT stay here.
Thank you for staying with us. We apologize for the unsatisfactory stay. We will make sure to work on your concerns. Hope you will give us another chance.
Thank you for staying with us. We really appreciate you taking the time to rate your experience, we look forward to working with you in the future.
Thank you for staying with us. We really appreciate you taking the time to review your experience, we look forward to working with you in the future.
Showed up early to validate my reservation once I arrived in town. "Check in is 3pm" is all they said before just staring at me in silence as if to tell me to FFFF off and leave, we're done here. So I stared back and held the silence for almost a minute until they realized OH... maybe this customer would like some service. "Yes please come back at 3pm and we will take care of you" That stoic indifference is rude. Will not visit again. 10 seconds of conversation would have earned you repeat business.
Thank you very much for sharing your experience. We are sorry your recent stay didn't meet expectations will make sure all your comments and concerns are being addressed to our management. I hope you give us another chance to earn your business
Thank You so much for taking the time to review your stay with us. We are glad that you enjoyed your stay and we appreciate your feedback. See you soon!!