My room was clean and comfortable, easy check-in, my only issue is that they did not have a coffee pot or microwave in the room, other than that it's was great
i did not like the praice of parking and reseption worker was no good
The photos are extremely misleading. Embassy Suites has a sky scraper hotel right next door as well as Marriott on the other side. If you blink, you'll miss this hotel. Valet is $25, $30 with tax, for a shuttle bus to take you back and forth to your car since they don't have on site parking so expect to pay that. Hotel is firm on 4pm check in. The iHop inside the hotel is roughly $30 a person for pancakes.
La habitación no fue la acordada, no tenía vista total a las cataratas, solamente de lado.
Best view of our lives! The staff was wonderful, amazing location, and breathtaking scenery.
The hotel was in a great place however it needs reconstruction or updates, facility are old and needs cleanness
The views are priceless, specially the Fallsview side. Other than that, the place is overall below average. You literally have to drag your luggage cart yourself upstairs. Parking is hassle as they provide a remote valet shuttle which can be inconvenient if you need little things from your car. Transfer from 29th to 30th floor is hectic. I would stay here solely for the fallsview and that’s it.
The view from the room was breath taking. The staff, especially David was very helpful and knew the area very well. I did not like that you had to go to the Embassy for your amenities. We were in the newly renovated room and it was spacious, clean, comfortable.
Our stay was okay. Room could use some updating and repairs.
Good location... but i reserve fall view and i receive partial partial fall view.
I didn't like the fact you didn't know about the parking ahead of time. Had to wait for a shuttle Everytime for my vehicle because there's no parking on the grounds. Also, my room was 55 degrees F. The heater was not working in the room. Your leaked as well.
Hotel manager was very rude they charge me for parking and we didn’t park our car on the property plus I was charged twice for the room. Online did not say there was an additional $25 charge when you check in I was also charge for that
Bonnie at the front desk was very helpful, thank you Bonnie. And of course the view from rooms facing the falls is amazing both during the day and night. But this hotel does not clearly advertise that they only have valet parking at 45 CAD per day and a "resort fee" of 25 CAD per day. Such additional daily expenses when not made clear at the time of booking and only become clear at checkin takes away from the hotel's hospitality experience and leaves the guest with a feeling of being a bit bamboozeled.
Poor TV screen reception, small fridge doesn’t work and jacuzzi turns on by itself I have to turn off a few times.
The rooms are what some people would consider small. However, we had plenty of room, there were two of us. I felt it comfy, clean and nice. The pillows, bed and bedding were very comfortable. The shower was nice and the water was hot. My room was on the 30th floor with Fallsview. The horseshoe/Canada falls were right outside the window. Great view of the fireworks. Staff was friendly and very helpful when we asked for information. I would recommend this hotel, to anyone. The hotel is dated a bit, but is still nice. I would stay here again.
The hotel is very bad, not recommended at all. We ordered a stop with a view of the falls, we got a room with barely a view to the falls on the American side. The staff is poor, the room is of poor quality. Stay away from this hotel !!!
Great view. No real room amenities. Only ice machine is in the lobby. $45 per night for parking!!
Located in Fallsview, The Tower Hotel Fallsview is within a 10-minute walk of popular sights such as Fallsview Casino and Scotiabank Convention Centre. This 50-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a 24-hour front desk.
Enjoy a bite to eat at IHOP Restaurant, the hotel's onsite restaurant. Start each morning with full breakfast, available for a fee from 7 AM to 1:00 PM.
The Tower Hotel Fallsview's 50 individually decorated rooms provide phones. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries.
The Tower Hotel Fallsview features free WiFi in public areas and an ATM. Self parking is offered for CAD 40 per day. Front-desk staff are standing by 24/7 to assist with any requests.
My room was clean and comfortable, easy check-in, my only issue is that they did not have a coffee pot or microwave in the room, other than that it's was great
i did not like the praice of parking and reseption worker was no good
We appreciate your feedback
The photos are extremely misleading. Embassy Suites has a sky scraper hotel right next door as well as Marriott on the other side. If you blink, you'll miss this hotel. Valet is $25, $30 with tax, for a shuttle bus to take you back and forth to your car since they don't have on site parking so expect to pay that. Hotel is firm on 4pm check in. The iHop inside the hotel is roughly $30 a person for pancakes.
We appreciate your feedback. We are situated between the Marriott and Embassy Suites hotels which does not allow for onsite parking. Early check in is offered to guests if the rooms are available.
We appreciate your positive feedback. Thank you for staying with us!
La habitación no fue la acordada, no tenía vista total a las cataratas, solamente de lado.
We appreciate your feedback. Thank you for staying with us!
Best view of our lives! The staff was wonderful, amazing location, and breathtaking scenery.
We appreciate your wonderful feedback of our hotel. Thank you for staying with us!
The hotel was in a great place however it needs reconstruction or updates, facility are old and needs cleanness
We appreciate your feedback. We are currently undergoing renovations throughout the hotel. Please try us again.
The views are priceless, specially the Fallsview side. Other than that, the place is overall below average. You literally have to drag your luggage cart yourself upstairs. Parking is hassle as they provide a remote valet shuttle which can be inconvenient if you need little things from your car. Transfer from 29th to 30th floor is hectic. I would stay here solely for the fallsview and that’s it.
We are sorry for the issues you experienced during your stay. Your feedback will assist us in making improvements to the services we provide to our valued guests.
The view from the room was breath taking. The staff, especially David was very helpful and knew the area very well. I did not like that you had to go to the Embassy for your amenities. We were in the newly renovated room and it was spacious, clean, comfortable.
Thank you for staying with us and for your review. We hope to see you again.
Our stay was okay. Room could use some updating and repairs.
We appreciate your feedback. Thank you for staying with us.
We do appreciate your positive feedback about our hotel. We are looking to add back amenities to our rooms in the upcoming year. Thank you for staying with us!