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Recent guest reviews

The hotel was in a great place however it needs reconstruction or updates, facility are old and needs cleanness

The views are priceless, specially the Fallsview side. Other than that, the place is overall below average. You literally have to drag your luggage cart yourself upstairs. Parking is hassle as they provide a remote valet shuttle which can be inconvenient if you need little things from your car. Transfer from 29th to 30th floor is hectic. I would stay here solely for the fallsview and that’s it.

The view from the room was breath taking. The staff, especially David was very helpful and knew the area very well. I did not like that you had to go to the Embassy for your amenities. We were in the newly renovated room and it was spacious, clean, comfortable.

Our stay was okay. Room could use some updating and repairs.

Good location... but i reserve fall view and i receive partial partial fall view.

I didn't like the fact you didn't know about the parking ahead of time. Had to wait for a shuttle Everytime for my vehicle because there's no parking on the grounds. Also, my room was 55 degrees F. The heater was not working in the room. Your leaked as well.

Hotel manager was very rude they charge me for parking and we didn’t park our car on the property plus I was charged twice for the room. Online did not say there was an additional $25 charge when you check in I was also charge for that

Bonnie at the front desk was very helpful, thank you Bonnie. And of course the view from rooms facing the falls is amazing both during the day and night. But this hotel does not clearly advertise that they only have valet parking at 45 CAD per day and a "resort fee" of 25 CAD per day. Such additional daily expenses when not made clear at the time of booking and only become clear at checkin takes away from the hotel's hospitality experience and leaves the guest with a feeling of being a bit bamboozeled.

Poor TV screen reception, small fridge doesn’t work and jacuzzi turns on by itself I have to turn off a few times.

The rooms are what some people would consider small. However, we had plenty of room, there were two of us. I felt it comfy, clean and nice. The pillows, bed and bedding were very comfortable. The shower was nice and the water was hot. My room was on the 30th floor with Fallsview. The horseshoe/Canada falls were right outside the window. Great view of the fireworks. Staff was friendly and very helpful when we asked for information. I would recommend this hotel, to anyone. The hotel is dated a bit, but is still nice. I would stay here again.

The hotel is very bad, not recommended at all. We ordered a stop with a view of the falls, we got a room with barely a view to the falls on the American side. The staff is poor, the room is of poor quality. Stay away from this hotel !!!

Great view. No real room amenities. Only ice machine is in the lobby. $45 per night for parking!!

Great value. But this is the only hotel I have been that does not provide tea or coffee. The hotel does not provide cups for hot drinks.

We wanted views and we got it. Fallsview rooms - can't beat the view with floor to ceiling windows. Like others have said in the reviews - the hotel is dated and rooms are small, no frills, but clean room and bathroom and nice comfortable bed. That is all we needed in Niagara. Most of the time we were outside and when we were in, we had the most amazing view of the falls. Also as others have stated - they really need to do something about their elevators ... Hotel staff was very nice and helpful. They allowed late checkout even though this was peak season and let us keep our bags in a locked room after our checkout so we could spend another few hours at the falls. Overall absolutely great time at a decent price - (whatever that means, no room with a view is cheap there - lol). Same with the restaurants nearby - do not go unless you are willing to pay at least twice the normal price, even with the coupon the hotel provides. Walk 5 minutes to the casino food court for better food and slightly normal price

It was amazing, the view, how close we were to the falls, the room was the right size.

the place is over looking at the niagara falls there is only 4 floors to the place it's start from the 26th floor so you will have the perfect view

Even though I made a reservation for Luxury falls view room, this hotel got me PARKING LOT VIEW. I asked to switch the room but they ignored and kicked me out. They screwed my whole schedule in Niagara falls and my wedding anniversay as well. I had no where to go/stay and got back to the airport. Just don't go this the tower hotel if you really want to enjoy Niagara falls. They never said "Sorry". What kind of the hotel kicks the gureat out?? This hotel is! I'm so mad at them and the hotel as well. DO NOT GO THERE EVER!! AND SPREAD THIS OVER THE OTHER WEB SITE. See photos. Do you guys think this room is the falls view?

AWESOME! I will surely booked in this hotel again.

6732 Fallsview Blvd Niagara Falls ON

Hotel highlights

  • Walking distance to Fallsview Casino and Skylon Tower
  • Onsite dining
  • Fitness center
  • WiFi in rooms and public areas (fees apply)

Located in Fallsview, The Tower Hotel Fallsview is within a 10-minute walk of popular sights such as Fallsview Casino and Scotiabank Convention Centre. This 42-room, 3.5-star hotel has conveniences like a restaurant, a coffee shop/café, and a fitness center.


Dining

Enjoy a leisurely bite to eat at IHOP Restaurant, the hotel's onsite restaurant. Get a pick-me-up at the coffee shop/café. Start each morning off right with full breakfast served for a fee.


Rooms

All of The Tower Hotel Fallsview's 42 rooms are individually decorated and have an array of amenities, including free local calls, ironing boards, and desks. Guests can expect to find WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding.


Property features

Guests staying at The Tower Hotel Fallsview enjoy a fitness center, WiFi in public areas, and an ATM. Valet parking is available for CAD 45.00 per night. The front desk is staffed 24 hours a day to help with concierge services and luggage storage. Other amenities at this ski hotel include a banquet hall, a gift shop, and a porter/bellhop.

Room options

1 King Bed Luxury Falls View Room

King 1 | Sleeps 3

1 King Bed Deluxe City View

King 1 | Sleeps 3

Guest reviews for The Tower Hotel Fallsview

Everyone (27) Couples (46) Business (2) Family (8) Friends (2) Other (2)
3
Families

The hotel was in a great place however it needs reconstruction or updates, facility are old and needs cleanness

By on Sep 24, 2019

Review comment responded on Oct 2, 2019

We appreciate your feedback. We are currently undergoing renovations throughout the hotel. Please try us again.

3
Family with small children Families

The views are priceless, specially the Fallsview side. Other than that, the place is overall below average. You literally have to drag your luggage cart yourself upstairs. Parking is hassle as they provide a remote valet shuttle which can be inconvenient if you need little things from your car. Transfer from 29th to 30th floor is hectic. I would stay here solely for the fallsview and that’s it.

By on Aug 14, 2019

Review comment responded on Aug 17, 2019

We are sorry for the issues you experienced during your stay. Your feedback will assist us in making improvements to the services we provide to our valued guests.

5
Families

The view from the room was breath taking. The staff, especially David was very helpful and knew the area very well. I did not like that you had to go to the Embassy for your amenities. We were in the newly renovated room and it was spacious, clean, comfortable.

By on Jul 6, 2019

Review comment responded on Jul 6, 2019

Thank you for staying with us and for your review. We hope to see you again.

4
Everyone

Our stay was okay. Room could use some updating and repairs.

By on Jun 15, 2019

Review comment responded on Jun 16, 2019

We appreciate your feedback. Thank you for staying with us.

4
Friends

Good location... but i reserve fall view and i receive partial partial fall view.

By on Mar 10, 2019

Review comment responded on Mar 10, 2019

We appreciate your feedback of our hotel

2
Families

I didn't like the fact you didn't know about the parking ahead of time. Had to wait for a shuttle Everytime for my vehicle because there's no parking on the grounds. Also, my room was 55 degrees F. The heater was not working in the room. Your leaked as well.

By on Feb 10, 2019

Review comment responded on Feb 10, 2019

Please accept our sincere apologies, for not having met your expectations in some services and conveniences. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations through training and amenities.

2
Everyone

Hotel manager was very rude they charge me for parking and we didn’t park our car on the property plus I was charged twice for the room. Online did not say there was an additional $25 charge when you check in I was also charge for that

By on Jan 12, 2019

Review comment responded on Jan 12, 2019

We appreciate your feedback to make ongoing improvements to our hotel.

4
Everyone

Bonnie at the front desk was very helpful, thank you Bonnie. And of course the view from rooms facing the falls is amazing both during the day and night. But this hotel does not clearly advertise that they only have valet parking at 45 CAD per day and a "resort fee" of 25 CAD per day. Such additional daily expenses when not made clear at the time of booking and only become clear at checkin takes away from the hotel's hospitality experience and leaves the guest with a feeling of being a bit bamboozeled.

By on Dec 17, 2018

Review comment responded on Dec 20, 2018

We appreciate your feedback of our hotel and the service/fees we provide.

4
Everyone

By on Dec 14, 2018

Review comment responded on Dec 14, 2018

We appreciate your feedback

2
Everyone

Poor TV screen reception, small fridge doesn’t work and jacuzzi turns on by itself I have to turn off a few times.

By on Dec 4, 2018

Review comment responded on Dec 6, 2018

We appreciate your feedback to make improvements to our hotel

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