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Recent guest reviews

Staff members are very rude, not behaving well.

I'm not sure if repairing everything is worth it. I think the buildings should be torn down and rebuilt. The half hearted attempts at repairs, the holes in the walls, torn and filthy wallpaper, etc, etc. is just to overwhelming to fix. The heath department would be righting numerous citations. The food was sad. Holes in the sheets, beds like laying on rocks, strange unmatched decor. Avoid this place at all costs. It should be $40 a night considering the conditions.

This isn't a 5-star hotel but its nice and quiet and most importantly, inexpensive. What I liked the most was that I was able to open my door and sit outdoors. No need to leave the facility to have a smoke or drink a beer in peace. There were no large/noisy crowds. Peaceful.

Pictures are deceitful and make it look classier then actually is on a scale from 1-10 10 being the highest id rate this hotel a 5 out of 10

no maid services, not enough room to have breakfast. to many people. The staff was very friendly and helpful

Nasty, not worth the money, better options close by.

Pool ok, jacuzzi was empty and full of bugs. Room was not too clean. Dusty and floor not fully swept. Bathroom had 2 inch hole in wall with writting on wall saying you should do something dirty with that hole. Paint peeling. Breakfast overcrowded, messy and room was very hot. Food ok

It was nice having the two pools, however it had a strange smell throughout the hallways, staircase, and elevator.

Good for the budget stay, tv channel selection surprisingly good, but don’t expect too much when it comes to the room

El desayuno es muy bueno. Y el personal es excelente. Las habitaciones necesitan un poco de remodelacion.

7720 Lundy's Lane Niagara Falls ON

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Business center
  • 24-hour front desk

Niagara Lodge & Suites places you within 3 miles (5 km) of popular attractions like Fallsview Casino and Clifton Hill. This 94-room motel welcomes guests with in-room amenities like balconies, refrigerators, and microwaves.


Rooms

Guests can expect free WiFi and 36-inch TVs with cable channels. Beds sport premium bedding and bathrooms offer free toiletries. Balconies, refrigerators, and microwaves are other standard amenities. Bathrooms are shared.


Property features

Niagara Lodge & Suites features free WiFi in public areas, a business center, and a seasonal outdoor pool. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and securing valuables. Additional amenities include coffee/tea in a common area, a meeting room, and a garden.

Room options

Family Suite

2 Queen Beds | 1 King Bed | Sleeps 6

Standard Room, 1 King Bed with Sofa bed

1 King Bed and 1 Twin Sofa Bed | Sleeps 2

Classic Studio, 1 Bedroom

1 Queen Bed | Sleeps 2

Standard Double Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Niagara Lodge & Suites

Everyone (4) Couples (2) Family (1)
3
Friends Business Business

Staff members are very rude, not behaving well.

By on Nov 22, 2021

Review comment responded on Nov 23, 2021

Dear guest, thank you for your review. But you must be aware of the basic policies. If we have told you to do the reservation in right manner that does not means rude. You bought additional guest to the property without informing and after knowing never paid.

1
Family

I'm not sure if repairing everything is worth it. I think the buildings should be torn down and rebuilt. The half hearted attempts at repairs, the holes in the walls, torn and filthy wallpaper, etc, etc. is just to overwhelming to fix. The heath department would be righting numerous citations. The food was sad. Holes in the sheets, beds like laying on rocks, strange unmatched decor. Avoid this place at all costs. It should be $40 a night considering the conditions.

By on Sep 15, 2019

Review comment responded on Sep 18, 2019

Dear Guest, Apology for the troubles you have to face here and Thank you for taking time to review us. We have inspection from health department time to time. We agree that we need for maintenance but we never rent dirty rooms. We have well trained housekeeping staff who always make sure rooms are clean and comfortable before check-in. We only serve breakfast and it is freshly made and our kitchen area is also always inspected by health department. There is no any hazard inside our building and it is safe. Hope you liked the wifi service, parking space and indoor and outdoor pool which is free at our place. Looking forward to see you again.

5
Family with small children

This isn't a 5-star hotel but its nice and quiet and most importantly, inexpensive. What I liked the most was that I was able to open my door and sit outdoors. No need to leave the facility to have a smoke or drink a beer in peace. There were no large/noisy crowds. Peaceful.

By on Sep 12, 2019

Review comment responded on Sep 12, 2019

Dear guest, thank you for your honest review.

3
Partner Couples

Pictures are deceitful and make it look classier then actually is on a scale from 1-10 10 being the highest id rate this hotel a 5 out of 10

By on Aug 26, 2019

3
Family with small children

no maid services, not enough room to have breakfast. to many people. The staff was very friendly and helpful

By on Aug 19, 2019

Review comment responded on Aug 20, 2019

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1
Family with small children

Nasty, not worth the money, better options close by.

By on Aug 16, 2019

Review comment responded on Aug 17, 2019

Dear guest, we do apologize for the inconvenience.

3
Everyone

Pool ok, jacuzzi was empty and full of bugs. Room was not too clean. Dusty and floor not fully swept. Bathroom had 2 inch hole in wall with writting on wall saying you should do something dirty with that hole. Paint peeling. Breakfast overcrowded, messy and room was very hot. Food ok

By on Aug 13, 2019

Review comment responded on Aug 13, 2019

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1
Everyone

By on Jul 17, 2019

Review comment responded on Jul 17, 2019

Dear guest, thank you for staying with us. we apologize for the inconvenience. Appreciate your feedback!!

2
Friends

It was nice having the two pools, however it had a strange smell throughout the hallways, staircase, and elevator.

By on Jul 16, 2019

Review comment responded on Jul 17, 2019

Dear guest, thank you for staying with us. we apologize for the inconvenience. Appreciate your feedback!!

1
Everyone

By on Jun 3, 2019

Review comment responded on Jun 4, 2019

Thank you for staying with us.

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