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Empress Inn and Suites by The Falls

2.0 star property
Victorian hotel with a restaurant connected to the convention center in Niagara Falls

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Photo gallery for Empress Inn and Suites by The Falls

Restaurant
Reception
Exterior
Balcony
Standard two queen | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3
  • Place, Skylon Tower
    ‪6 min walk‬
  • Place, Clifton Hill
    ‪6 min walk‬
  • Place, Fallsview Casino
    ‪10 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪37 min drive‬

Room options

Family Room, Multiple Beds

  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Double Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Niagara Falls

Located in Fallsview, Empress Inn and Suites by The Falls is within a 10-minute walk of popular sights such as Clifton Hill and Fallsview Casino. This 80-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. It's connected to the convention center in central Niagara Falls, and also a short walk from Skylon Tower and Casino Niagara.

What's nearby

  • Skylon Tower - 6 min walk - 0.4 miles
  • Clifton Hill - 6 min walk - 0.4 miles
  • Niagara SkyWheel - 7 min walk - 0.4 miles
  • OLG Stage at Fallsview Casino - 8 min walk - 0.5 miles
  • Fallsview Casino - 10 min walk - 0.5 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 83 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Chuck's Roadhouse Bar and Grill - ‬2 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪Circle K - ‬5 min walk
  • ‪Dairy Queen - ‬6 min walk

About this property

Empress Inn and Suites by The Falls

Victorian hotel with a restaurant connected to the convention center in Niagara Falls
Guests of Empress Inn and Suites by The Falls enjoy free WiFi in public areas, free newspapers, and laundry facilities. If you drive, self parking is CAD 14.00 per day, or you can take advantage of the airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include an ATM, a vending machine, and barbecue grills.
32-inch plasma TVs come with digital channels and video-game consoles, and guests can stay connected with free WiFi. Bathrooms offer designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other amenities include washers/dryers, balconies, and MP3 docks.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Fairway Inn by the Falls
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  • Air conditioning
  • Parking available
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Limo/town car service
  • Self parking on site (CAD 14 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • Helicopter/airplane tours
  • TV in common areas

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 14.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available on request), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Frequently asked questions

Is a free cancellation option available at Empress Inn and Suites by The Falls?

Empress Inn and Suites by The Falls provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What's there to see near Empress Inn and Suites by The Falls?

This hotel is situated in Fallsview within a 10-minute walk of Clifton Hill, Fallsview Casino, and Skylon Tower. You'll also find Casino Niagara and Fallsview Indoor Waterpark less than a mile away.

Will I be able to park at Empress Inn and Suites by The Falls?

Yes, parking is offered for CAD 14.00 per day with in/out privileges.

Does Empress Inn and Suites by The Falls include a casino on the premises?

No, Empress Inn and Suites by The Falls doesn't have a casino.

Will I find an indoor pool at Empress Inn and Suites by The Falls?

No, there is no indoor pool at this hotel.

Is Empress Inn and Suites by The Falls a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Does Empress Inn and Suites by The Falls have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Empress Inn and Suites by The Falls have a restaurant that serves breakfast?

No, Empress Inn and Suites by The Falls doesn't have a restaurant that serves breakfast.

Will Empress Inn and Suites by The Falls allow pets to stay for free?

No, pets aren't allowed at Empress Inn and Suites by The Falls.

Does Empress Inn and Suites by The Falls have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Empress Inn and Suites by The Falls?

The closest major airport to Empress Inn and Suites by The Falls is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 10.6 mi away (22 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is located 27.8 mi away (38-minute drive).

Are there rooms with balconies that I can book at Empress Inn and Suites by The Falls?

Yes, every guestroom at Empress Inn and Suites by The Falls comes with a balcony with some featuring city views.

Reviews

Empress Inn and Suites by The Falls Reviews

6.2

6.2/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 203 out of 1005 reviews
Rating 8 - Good. 229 out of 1005 reviews
Rating 6 - Okay. 224 out of 1005 reviews
Rating 4 - Poor. 139 out of 1005 reviews
Rating 2 - Terrible. 210 out of 1005 reviews

Reviews

6/10 Okay

Carl

Stayed 2 nights in Aug 2025

8/10 Good

Batalla

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Syed Muhibur

Need to improve more services
Stayed 2 nights in Aug 2025

4/10 Poor

Samuel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bed sucks and reception office smells bad
Stayed 2 nights in Aug 2025

10/10 Excellent

Cindi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was what we needed for an unexpected stay, just wish could have gotten a ground floor room, but on short notice it was understandable!
Stayed 1 night in Aug 2025

10/10 Excellent

connie

Liked: Cleanliness, staff & service, property conditions & facilities
It was great i would stay here again
Stayed 5 nights in Aug 2025

2/10 Terrible

Camila

Disliked: Cleanliness, staff & service, property conditions & facilities
TEHRE WERE FREAKING FIRE WORKES (or what it seems like) Cod
Stayed 1 night in Aug 2025

4/10 Poor

Pragash

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
It was okey but not gonna recommend to others
Stayed 1 night in Jul 2025

2/10 Terrible

Roslyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Vijay

Stayed 1 night in Aug 2025

4/10 Poor

Lauren

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly great location to walk to evrything clean and comfortable
Stayed 3 nights in Jul 2025

10/10 Excellent

Keerthana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised to see so many negative reviews about this hotel but I can assure you that this was a great budget friendly place to stay. It’s close to the Clifton hill and is a great spot to save on parking as well. The staff were friendly . I stayed with my 11 month old baby and they were very helpful with everything.
Stayed 1 night in Aug 2025

2/10 Terrible

Marvin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Francis

Stayed 1 night in Jul 2025

6/10 Okay

Thirumal

Bathrooms came be renovated
Stayed 1 night in Aug 2025

8/10 Good

rajat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Iqbal

Liked: Cleanliness, amenities
All good 👍
Stayed 1 night in Aug 2025

6/10 Okay

Youness

Stayed 2 nights in Aug 2025

6/10 Okay

Dinesh kumar

Stayed 1 night in Aug 2025

6/10 Okay

Leo

Disliked: Property conditions & facilities
Value for money .
Stayed 2 nights in Aug 2025

4/10 Poor

Geoffrey

Traveled with group
Disliked: Staff & service
Its been 17 days since we checked out, I am still waiting for my damage deposit.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located in a convenient place and they rooms were great
Stayed 1 night in Aug 2025

8/10 Good

Srushty

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Overall good experience. Just that i had to pay $15 extra for the parking per night.
Stayed 1 night in Aug 2025

2/10 Terrible

Israel

Disliked: Cleanliness, staff & service
they didn't let us in ... we had to sleep in the car after a 8 hour drive.
Stayed 1 night in Aug 2025

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