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Empress Inn and Suites by The Falls

Property class: 2

Choose dates to view prices

Photo gallery for Empress Inn and Suites by The Falls

A reception desk with a flat-screen TV, a floral arrangement, and a sign reading "EMPRESS INN & SUITES".
A brick building with multiple windows and a large sign for Empress Inn & Suites.
A spacious dining area with multiple tables covered in red tablecloths, wooden chairs, and large windows allowing natural light.
A hotel room with two beds, a nightstand, a lamp, and two framed pictures on the wall.
A room with a round wooden table, two blue chairs, a wooden chest of drawers with a television and a microwave on top, and two plaid armchairs.

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3
  • Place, Skylon Tower
    ‪6 min walk‬
  • Place, OLG Stage at Fallsview Casino
    ‪8 min walk‬
  • Place, Fallsview Casino
    ‪10 min walk‬

Room options

Family Room, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

A hotel room with a bed, a bedside table with a lamp, a chair, and a framed picture on the wall.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a TV, and a mirror.

Standard Double Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Niagara Falls

Located in Fallsview, Empress Inn and Suites by The Falls is within a 10-minute walk of popular sights such as Clifton Hill and Fallsview Casino. This 80-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. It's connected to the convention center in central Niagara Falls, and also a short walk from Fallsview Indoor Waterpark and Skylon Tower.

What's nearby

  • Queen Victoria Park - 2 min walk - 0.1 miles
  • Skylon Tower - 6 min walk - 0.4 miles
  • Clifton Hill - 6 min walk - 0.4 miles
  • OLG Stage at Fallsview Casino - 8 min walk - 0.5 miles
  • Fallsview Casino - 10 min walk - 0.5 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 83 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪Overtime Sports Lounge - ‬9 min walk
  • ‪Kelsey's - ‬8 min walk
  • ‪Antica Pizzeria & Ristorante - ‬7 min walk
  • ‪Dosa Boyz - ‬7 min walk

About this property

Empress Inn and Suites by The Falls

Guests of Empress Inn and Suites by The Falls enjoy free WiFi in public areas, free newspapers, and laundry facilities. If you drive, self parking is CAD 15 per day, and there's also limo/town car service. A multilingual staff is on hand to assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include a TV in a common area, a vending machine, and an ATM.
32-inch plasma TVs come with digital channels and video-game consoles, and guests can stay connected with free WiFi. Bathrooms offer designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other amenities include washers/dryers, balconies, and refrigerators. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Uncovered self parking on site (CAD 15 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • TV in common areas

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out fee: CAD 20

Special check-in instructions

The front desk is open Monday - Sunday (6:00 AM - 1:00 AM)

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: CAD 15 per day (in/out privileges)
  • Late check-out fee: CAD 20

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Empress Falls

Empress Inn

Empress Inn Falls

Empress Inn Elevate Rooms Niagara Falls

Empress Inn Elevate Rooms

Empress Elevate Rooms Niagara Falls

Empress Elevate Rooms

Empress Inn Suites by the Falls

Empress Suites By The Falls

Empress Inn Suites by Elevate Rooms

Empress Inn and Suites by The Falls Hotel

Empress Inn and Suites by The Falls Niagara Falls

Empress Inn and Suites by The Falls Hotel Niagara Falls

Frequently asked questions

Is a free cancellation option available at Empress Inn and Suites by The Falls?

Empress Inn and Suites by The Falls provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Empress Inn and Suites by The Falls?

As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at Empress Inn and Suites by The Falls on Sep 21, 2026 start from $54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Empress Inn and Suites by The Falls?

This hotel is situated in Fallsview within a 10-minute walk of Clifton Hill, Fallsview Casino, and Skylon Tower. You'll also find Fallsview Indoor Waterpark and OLG Stage at Fallsview Casino less than a mile away.

Does Empress Inn and Suites by The Falls include a casino on the premises?

No, Empress Inn and Suites by The Falls doesn't have a casino.

Will I find an indoor pool at Empress Inn and Suites by The Falls?

No, there is no indoor pool at this hotel.

Does Empress Inn and Suites by The Falls have a restaurant that serves breakfast?

No, Empress Inn and Suites by The Falls doesn't have a restaurant that serves breakfast.

Will Empress Inn and Suites by The Falls allow pets to stay for free?

No, pets aren't allowed at Empress Inn and Suites by The Falls.

How far is the airport from Empress Inn and Suites by The Falls?

The closest major airport to Empress Inn and Suites by The Falls is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 10.6 mi away (22 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is located 27.8 mi away (38-minute drive).

Empress Inn and Suites by The Falls Reviews

Reviews

6.4
Rating 10 - Excellent. 219 out of 1002 reviews
Rating 8 - Good. 224 out of 1002 reviews
Rating 6 - Okay. 225 out of 1002 reviews
Rating 4 - Poor. 138 out of 1002 reviews
Rating 2 - Terrible. 196 out of 1002 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was pretty clean and the staff was very friendly.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an amazing location! You can walk to the falls, restaurants and shopping
Stayed 2 nights in May 2026
Verified review

8/10 Good

Faez

Liked: Staff & service
Staff is really good and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shamir Ma

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Domenic

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice place. The only thing I did not like was the parking fee.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Richard

Liked: Property conditions & facilities
Room will need upgrades but the price is fair for the prime location.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All around close to the worst stay ever experience when opting to sleep in car instead. Turns out Holiday Inn nearby is worlds apart and worth the extra $.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

qais

Liked: Cleanliness, staff & service
According to price it was ok
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Ayobami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

demsse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price i like it. I will be go back sometimes near the uture!
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

brinder

Disliked: Staff & service, property conditions & facilities
seriously our experience was terrible here looks like its 3 world countries inn not even proper shower work i am definitely not recommending this hotel or inn to anyone
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Ronald

Disliked: Property conditions & facilities
Place ok for a overnight stay
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Rekha

The cleaning is very poor. There was smoking smell inside the room. The payment is fine with the amenities.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Dale

Disliked: Amenities
The staff was friendly, the room was okay, no clock no blow dryer and no iron, very noisy in morning and night, kids running everywhere and screaming.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Elda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Shafi

Liked: Staff & service, amenities
Need to clean more.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located in a convenient place and they rooms were great
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Kristin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They did not have the promised game console in our king room. Overall it felt outdated.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

connie

Liked: Cleanliness, staff & service, property conditions & facilities
It was great i would stay here again
Stayed 5 nights in Aug 2025
Verified review

4/10 Poor

Colin

Disliked: Property conditions & facilities
Parking was inadiquate, had to wait till someone leaves before parking.
Stayed 1 night in May 2026
Verified review

8/10 Good

Arzaga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for the weekend
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was in a great spot, friendly staff and clean rooms
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Jacobus

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly great location to walk to evrything clean and comfortable
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Violeta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room not really clean the room I have stain chain lots of maintenance issues have plastic hangers that belongs to store clothes , then garbage bins have previous food stains so I soak in the tub do that making sure it will clean for the next guest . I will not come back to the hotel .
Stayed 2 nights in May 2026

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