4/10 Poor
Hayley Briana
Traveled with family
Sep 30, 2025
Disliked: Cleanliness, property conditions & facilities
The location of the hotel was good, there was a Wego bus stop right outside so easy transportation. Staff here were friendly, but not very empathetic when they were charging me incorrectly at check out. We had the option of asking for an early check in, which we selected for $40. At check out, I received an email of the folio listing the costs to be charged. The cost- $173.31! They were charging me early arrival $40 for each day we stayed (3days)! When I brought this to their attention the lady told me she would fix it, it was because I selected it online that’s why it charges everyday. They are obviously aware of the problem so why hasn’t it been fixed! If you stay here check your costs! Now the room was gross. Yes the bed was comfortable but do not lift the sheet up to view the mattress! They didn’t even have a proper fitted sheet on the bed. Under that sheet there was a large red stain on the mattress along with numerous small ones…the other bed had a very large yellow stain at the head, along with many small stains! Was very hard to sleep on the bed after this! The rug…could not walk on it without socks or shoes on. It needs a major deep clean! It felt so gross on the feet.You could see how dirty it was with stains all over. The bathroom was good aside from the black mold present in the sink. The rugs in the hall are coming up, big tripping hazard! The IHOP had fruit fly's all over well we tried to eat, the food was good though… Really disgusted for the cost!
Hayley Briana
Stayed 3 nights in Sep 2025
