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Royal Station Hotel

3.0 out of 5.0

Recent guest reviews

Stayed here for 4 nights as. Part of group coach party. Lovely stone built building adjacent to the railway station. Very clean large on suite bedrooms . excellent food served and prepared by very efficient. Friendly staff. Breakfast was self serve with enough staff to keep the tea and coffee flowing.. Overall our stay was excellent value.

Stayed here one night, had dinner meal was lovely, hotel was very clean, room spacious, well worth upgrading!!!!, good central location as its right next to train stations, bars restaurants clubs shops all very close by

Booked the hotel for an overnight stay with my boyfriend for over the bank holiday. Room was pretty basic but ok for what we wanted.... until the fire alarm went off several times during the night and got no response from the reception when we tried to call down to see if we need to evacuate.. the room offered no air con and on the hottest day of the year it was needed and been so close to the station opening the windows wasn’t really an option. Also we booked this hotel because of the the spa...however we didn’t get to use to as it closes early on a Sunday and wasn’t open on the bank holiday Monday... no where was this advertised before booking. Overall disappointing.

Stayed here overnight whilst in Newcastle for my husband's birthday and a YES concert at the Sage! Very convenient for the Railway station as it's right next door and can be accessed from the station itself witthout having to go out the front. We had a bridal suite which consisted of a sitting room, bedroom & ensuite bathroom. The bed was comfortable as were the sofas. Decor and cleanliness ere excellent. Radiators not big enough for the size of the rooms so consequently the bedroom was cold. Bath was very high with tiled surround and quite difficult to get in without sitting on the side to swing your legs in and quite difficult to get out of too! Nicely stocked drinks/snack fridge and very nice gowns and toiletries for the bathroom. Only downside was that the bar closed at 10.45pm just as we got back from our concert. I would stay here again.

I wanted to like this place as it was a beautiful old building. One receptionist was lovely. That's the good stuff over with. Our room had a window which you could easily see had never been able to close for years. It overlooked the city. By 1.30am after an early night we were unable to sleep listening to sirens constantly and traffic noise and hubub from revellers in the streets below. Even if the window had closed there was no double and none of the secondary glazing which is allowed in old buildings. The bed was comfy and clean but it was not the larger room I had paid for. Eventually I rang reception and after repeating myself 3 times saying that they would not be able to fix the window and that they already knew this, a man came up with no warning, to offer us another room. We gratefully accepted and half asleep and in pyjamas we grabbed our, fortunately, few things. We were shown to what seemed like a much quieter back room. Other guests stomped past this room endlessly until 4am plus they were talking loudly to the point where I wanted to kill them. Still we tried to sleep. In the morning I was looking forward to my breakfast but it was not to be. Everything, everything! was stone cold! plates food everything! When I asked the server at the buffet for a warm plate she said she had only just put them in the hole which is designed to keep already warm things warm and there was nothing she could do. She said it in a very nasty way. The bacon was cooked but cold as it went in also, god knows where it had been earlier? The eggs were not properly cooked and the whites still partially liquid. The staff ran out of lots of things like mushrooms and Marmalade but could find some if you insisted. They whisked away plates and dishes before you had done with them. They made you feel unwelcome and a chore to them. They talked to each other and looked away. At the end of breakfast time a manageress came in and nodded to the staff then left the room again. This happened on both the occasions we went there. At ten minutes before the end of breakfast the server emptied a huge tin of mushrooms into the buffet tin. Why? Why fill it up at the end of the time? Perhaps it was ready for the next day? Avoid this hotel as it's handy for the station but you won't enjoy sleeping if you can or eating breakfast. We did have an evening meal and the police came in for reasons unknown to us and seemed to be walking around the general dining and kitchen area. We had looked forward to the swimming pool and leisure centre which was actually across the busy car park exit and tiny. It only opened at 9 till 3 so no early or teatime swimming. As such we could not use it. Avoid this hotel. I don't know if you can even get a hot breakfast anywhere in Newcastle as the breakfast at the Jurys Inn was exactly the same recently. I have seen what I wanted to see in this town and I really don't plan to return. If I do it won't be to this hotel. Shame on them.

The hotel is immediately next to the railway station. There is a car park to the rear and the Metro is to be found inside the station precincts, which is a good way to reach other parts of the centre or out to the coast.

Very nice beautifull decorated grand hotel close to the central train station, close to the main city centre with nice bars and restaurants. The hotel has very nice rooms, great breakfasts, sauna and inside pool and very hospital staff!

Visited for a business trip and was woken up with the fire alarm going off twice around 1am due to guests causing a fire and getting arrested in the early hours. Whilst I appreciate this was beyond their control there was a lack of communication from staff with no apology to other guests who were disrupted. The room was fairly basic and I had to plug the TV aerial in myself as it had been unplugged.

Nice clean hotel with friendly staff and a good breakfast, however only had around 2 hours sleep, rooms to hot with no air con, fire alarm went off 4-5 times in space of an hour from 1am, binmen collection is 5 am and takes around 45 mins which is very noisy, couple of these problems are outside off the hotels control but because of these I wouldn't stay here again

I am very puzzled as to why some people have given this hotel 4 and 5 star ratings! The rooms are shabby and there is no sound proofing anywhere. You hear everything from the bathrooms, other bedrooms, railway station, street and bars. Our room looked onto a cement wall 4 feet from the window and the ledge in between was strewn with rubbish. I actually thought about getting the train home again it was so bad. So glad I was only staying one night and will not be back.

Neville Street Newcastle-upon-Tyne England

Hotel highlights

  • Walking distance to Castle Keep and St. James' Park
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Royal Station Hotel places you within a 15-minute stroll of popular sights such as Castle Keep and St. James' Park. This 3-star hotel welcomes guests with 145 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking. It's in central Newcastle-upon-Tyne and also close to Quayside and Tyne Bridge.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start your day off with buffet breakfast, available for a fee.


Royal Station Hotel's 145 rooms provide refrigerators, coffee makers, and free bottled water. Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.

Property features

Guests staying at Royal Station Hotel enjoy an indoor pool, a fitness center, and a sauna. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas and 10 meeting rooms.

Room options

Twin Room

Twin 2 | Sleeps 2

Standard Double Room

Full 1 | Sleeps 2

Superior Double Room

Full 1 | Sleeps 2

King Room

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

65.0% of guests recommend this hotel

Total of 2033 reviews