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Royal Station Hotel

3.0 out of 5.0

Recent guest reviews

I read the reviews before booking this hotel and almost booked elsewhere however the cheaper cost lured me in and I'm glad it did. I cannot really complain about anything here. The staff were helpful and friendly. The food in the restaurant was lovely. And the noise was not nearly as bad as I expected going by the reviews. I stayed on the second floor and although I could hear the distant sound of trains it certainly didn't keep me awake. It's location is perfect for train travel obviously and that was what I needed. It's a beautiful hotel with nice architecture. I only ate dinner in the restaurant so cannot comment on the breakfast. The minibar is free and contains a half bottle of wine, a couple of juices, water and chocolate as well as the usual coffee, tea etc.

This hotel is in a great location adjacent to railway station and metro. Very friendly helpful staff. Very clean well maintained room and great full English breakfast, well cooked. Good value for money. I nice peaceful stay before the start of my 91 mile Hadrian's Wall walk.

We stayed from Thursday to Sunday in June. the room was clean and reasonably well maintained. One sash-cord was broken in the bathroom but the window moved up and down quite well and it is a classic hotel. The breakfast was very good with variety quantity and quality. The Chefs special dinner menu was good value and the service was good without being too attentive or outstanding. We had Sunday lunch which again was value for money. We were not rushed through on either occasion. The location within easy reach of the Metro and within walking distance on most of the attractions and facilities. The big draw back was the noise from the night life in the main road outside.

My room was a fair way from reception and the exits but it is a very large Victorian Hotel. I was surprised to find a twin double room with all the freebies in the fridge for 4 people, all for me (left some of them!). This included a miniature Rose wine, kitkats, orange juice and waters as well as the normal coffe/tea offerings and there's something nicer about having the milks in a fridge. I didn't eat in the hotel as I'd had a lovely couple of Peroni's with sausage and mash at a bar in Pink Lane, just across the newly made one-way Neville Street. I love Newcastle and got a good nights sleep and checked out without fuss with the friendly staff.

The one thing I need to address about this hotel is that it is, on the whole, a very nice hotel. First off, it's RIGHT next to the main station in Newcastle so if you've come off a very long and tiring train, then you will not have far to go to get yourself checked in and rested. The first impression you get of this hotel is very striking. The decor and ambience is of a by-gone age which exudes class and luxury. The staff themselves, when dealing with conventional matters, are courteous and attentive and the check-in process was quick and painless. Note, if you are arriving by car, there are around 10 spaces right outside the hotel which are free of charge if you are staying at the hotel. Failing that, you could always park in the Station Car Park located around the back of the hotel. The breakfast and other meals served by the Empire Bar are of very good quality and are quite filling for the prices provided. If you're considering adding breakfast to your stay, I would do it. It's definitely worth it and you should eat in the hotel at least once to try out their selection which is simple and diverse. You might be wondering why this rating is two stars since all I've said so far has been easily a three or four star rating. Well, it all falls apart when it comes down to this: sleep quality. If you are hoping to get a good night's rest at this hotel, PICK YOUR ROOM CAREFULLY. We were located in Room 205 (in the left wing of the hotel) and we could hear nothing but bass thumps from the nightclub and party halls below all the way until 2am on the weekends. We almost switched rooms but when presented with Room 448 (on the opposite side of the building and two floors up), the noise was gone but the heat was unbearable. The staff DID help us with finding another room but they seem to be apathetic when it came to the predicament; a sort of "It happens" mentality which we didn't appreciate after putting up with the noise pollution for two nights. Our sleep was drastically cut short. Of course, the thing to take into consideration here is that Newcastle is a party city. If you are planning to sleep around 11pm-midnight - find another hotel. It's a shame really because the rooms themselves are perfectly adequate. The bed is comfortable (Superior Double) and the bathroom is nice (with an excellent power shower) but the odd design choice of having the TV in the opposite section of the room as opposed to having it face the bed was awkward to say the least. All in all, it depends who you are. If you are a party animal and don't get back to your room until the wee hours, you will be fine. If you are not, either request a room in the right wing of the building on either the third or fourth floor or find another hotel that DOESN'T have a nightclub in the basement. Since we had our rooms provided to us by the business that I was a guest for, I didn't get much say in the location of the hotel so we were kinda stuck. If we had picked this ourselves, we would have asked for a refund and found another hotel. A disappointing outcome, really. A completely nice, swanky-looking and well-catered hotel marred by its terrible noise pollution problem. Avoid if you are a light sleeper.

This hotel is impressive when you walk in but the room was a bit of a let down. I did get the bath and shower I wanted but the room was uncomfortably hot and stuffy with no cooling system and we arrived on a very warm day. Strangely the lobby and public rooms on the ground floor are air conditioned, which is great for the staff but the guest rooms are not. I do not understand why hotels in the UK provide heat for cold weather and do not expect their guests to freeze but do nothing in the summer heat?? The phone in the room was not functioning, and therefore no ability to communicate with the front desk other than walking up and down stairs. I needed to print off a train ticket but they had no business centre and could only do so by receiving an email and printing for me. Unfortunately, the first email was not received meaning two journeys up and down three flights of stairs as one of the two elevators was not working!!The buffet breakfast was OK but the waitress we had was quite rude and poured coffee all over the table after she said we had not paid for our breakfast when in fact we had paid for the room and breakfast a month in advance!!

My friend and I stayed there one evening as we'd been out in Town. The hotel room was only £20 more than the price of getting a taxi back to my place in the sticks, so excellent value. My expectation would be that this meant not good quality, though I couldn't have been further from the truth. The room, although quite small, had everything we needed and had been recently redecorated, and despite being just next to the station, was pretty quiet. Would definitely return.

Visited this wonderful city last weekend and stayed in this lovely old hotel for 2 very comfortable nights. Had breakfast both mornings, only criticism is the small room everyone crowded into on the Sunday morning to get their self service breakfast. Room was very comfortable, would have benefitted from more lighting as only had atmospheric lighting and this made it difficult to read would certainly stay here again, loved the way the old features such as the tiles and chandeliers have been lovingly kept and so well looked after Thank you

I visited this hotel for the day to attend a training workshop. The building is beautiful. Very grand. There is ample parking at the back of the hotel. New to the area, we did find the hotel's car park sign rather small, we missed the turning the first time and had to go round again. The hotel is right next to the the train station so if travelling on the train it is ideal location. The hotel has elegant, large stairs, chandeliers, the ceilings are very high. It is just beautiful. I would visit again for a social visit.

Visited twice now it seems this place only welcomes the wealthy and keep the facilities well hidden from the rest of us. Plenty of cheaper places would advise them really poor value stay. Location however is amazing. But when you are paying over £100 a night you should at least be allowed to use the other services on site

Neville Street Newcastle-upon-Tyne England

Hotel highlights

  • Walking distance to Castle Keep and Grey's Monument
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Royal Station Hotel places you within a 10-minute stroll of popular attractions such as Castle Keep and Grey's Monument. This 3-star hotel welcomes guests with 145 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. It's in central Newcastle-upon-Tyne and also close to St. James' Park and Quayside.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start your day off with buffet breakfast, available for a fee.


Rooms

Royal Station Hotel's 145 rooms provide refrigerators, coffee makers, and free bottled water. Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.


Property features

Guests staying at Royal Station Hotel enjoy an indoor pool, a 24-hour fitness center, and a sauna. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas and 10 meeting rooms.

Room options

Twin Room

Twin 2 | Sleeps 2

Standard Double Room

Full 1 | Sleeps 2

Superior Double Room

Full 1 | Sleeps 2

King Room

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

65% of guests recommend this hotel

Total of 1807 reviews