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Four Points Flex by Sheraton Newcastle

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Newcastle

Lounge
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Reception
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪7 min walk‬
  • Place, Chinatown
    ‪8 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Efficient Double

Efficient Double | In-room safe, desk, blackout drapes, iron/ironing board

Efficient Double

9.0 out of 10
Wonderful
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Family Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

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Exterior

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About the neighborhood

Newcastle-upon-Tyne

Four Points Flex by Sheraton Newcastle places you in Newcastle City Center, within a leisurely stroll of popular sights such as St. James' Park and Quayside. This 98-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Bigg Market - 3 min walk - 0.2 miles
  • Newcastle-upon-Tyne Theatre Royal - 7 min walk - 0.4 miles
  • The Glasshouse - 7 min walk - 0.4 miles
  • Chinatown - 8 min walk - 0.4 miles
  • Northumbria University - 10 min walk - 0.6 miles

Getting around

  • Central Station - 3 min walk
  • Newcastle Central Station - 4 min walk
  • Newcastle Intl. Airport (NCL) - 18 min drive

Restaurants

  • ‪Newcastle Tap - ‬3 min walk
  • ‪Beer Street - ‬2 min walk
  • ‪Tickets - ‬3 min walk
  • ‪Head of Steam - ‬2 min walk
  • ‪The Bridge Hotel - ‬2 min walk

About this property

Four Points Flex by Sheraton Newcastle

Guests of Four Points Flex by Sheraton Newcastle enjoy access to free WiFi in public areas, conference space, and coffee in a common area. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. This smoke-free hotel also has a TV in a common area.
32-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, laptop-compatible safes, and desks.

Similar properties

Exterior
Leonardo Hotel Newcastle Quayside
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.2 out of 10, Very Good, 1,004 reviews
$60 nightly
The price is $72
Mar 12 - Mar 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 22 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 13.95 for adults and GBP 7.95 for children
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle
Newcastle Hotel Sleeperz
Newcastle Sleeperz
Newcastle Sleeperz Hotel
Sleeperz Hotel Newcastle
Sleeperz Newcastle
Sleeperz Newcastle Newcastle-upon-Tyne

Frequently asked questions

Are free cancellation options available at Four Points Flex by Sheraton Newcastle?

Four Points Flex by Sheraton Newcastle offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What is there to do near Four Points Flex by Sheraton Newcastle?

This hotel is situated in Newcastle City Center within a short 11-minute walk of St. James' Park and also 13 minutes on foot from Quayside. You'll also find Castle Keep and Newcastle-upon-Tyne Theatre Royal less than a mile away.

Will I be able to park at Four Points Flex by Sheraton Newcastle?

No, this hotel doesn't offer parking.

Does Four Points Flex by Sheraton Newcastle feature a casino at the property?

No, Four Points Flex by Sheraton Newcastle doesn't have a casino.

Will I find an indoor pool at Four Points Flex by Sheraton Newcastle?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Four Points Flex by Sheraton Newcastle?

Couples will appreciate amenities like a bar, a café, and a 24-hour front desk at this hotel.

Are there hot tubs at Four Points Flex by Sheraton Newcastle?

No, this hotel doesn't have a spa tub.

Does Four Points Flex by Sheraton Newcastle have a restaurant that serves breakfast?

Yes, Four Points Flex by Sheraton Newcastle serves buffet breakfast each morning for a surcharge from its cafe.

Will Four Points Flex by Sheraton Newcastle allow pets to stay for free?

No, pets aren't allowed at Four Points Flex by Sheraton Newcastle though service animals are welcome.

Does Four Points Flex by Sheraton Newcastle have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Four Points Flex by Sheraton Newcastle?

The closest major airport to Four Points Flex by Sheraton Newcastle is Newcastle Intl. Airport (NCL), which is 7.6 mi away (18 minutes by car).

Are there rooms with balconies at Four Points Flex by Sheraton Newcastle?

No, there aren't any guestrooms with balconies at Four Points Flex by Sheraton Newcastle.

Four Points Flex by Sheraton Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 130 out of 234 reviews
Rating 8 - Good. 70 out of 234 reviews
Rating 6 - Okay. 23 out of 234 reviews
Rating 4 - Poor. 6 out of 234 reviews
Rating 2 - Terrible. 5 out of 234 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

CJ

Liked: Cleanliness, staff & service, amenities
The hotel is very clean. The room was small but cozy. Tea and coffee making facilities. Our room overlooked the station. It was nice hearing the trains. Very close to central areas and Quayside. Saw a car park at the station but not sure of the price. Friendly reception staff. Value for money.
Stayed 1 night in Nov 2025

10/10 Excellent

Sue

Business traveler
Liked: Cleanliness, staff & service, amenities
Very clean, staff were very accommodating and polite. Lovely dinning area and bar. Definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Kayla

Liked: Cleanliness, amenities
Room was clean and nice and staff that was on Friday 28/11/25 where lovely and also the bed was so comfy
Stayed 4 nights in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Reception staff very helpful. Room excellent
Stayed 1 night in Nov 2025

6/10 Okay

Kamya

Liked: Staff & service
Disliked: Cleanliness, amenities
the bathroom was really dirty upon arrival; staff were kind
Stayed 2 nights in Oct 2025

8/10 Good

Rebecca

Stayed 1 night in Nov 2025

10/10 Excellent

Sam

Stayed 1 night in Nov 2025

10/10 Excellent

Tom

Stayed 1 night in Nov 2025

10/10 Excellent

Bobbi

Stayed 1 night in Nov 2025

8/10 Good

Isaac

Business traveler
Liked: Cleanliness, staff & service
Friendly staff, nice room although as a wheelchair user the red cords didn't reach the floor.
Stayed 6 nights in Oct 2025

10/10 Excellent

Kev

Stayed 2 nights in Nov 2025

10/10 Excellent

Alpesh

Liked: Cleanliness, property conditions & facilities
The cleanness the staff were amazing. Thank you
Stayed 2 nights in Oct 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well presented room which was clean and well thought out
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Stayed 1 night in Oct 2025

8/10 Good

Yarong

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It’s good value for a solo traveler staying one night. The location is excellent — within walking distance of the central station and the high street. Check-in and check-out were smooth, and the staff were friendly and helpful. My room was clean and quiet, though smaller than I expected. I visited in November, and the night was getting cold. The bedding wasn’t very warm and the air conditioning didn’t warm up the space efficiently.
Stayed 1 night in Nov 2025

8/10 Good

Alan

Stayed 1 night in Nov 2025

8/10 Good

Renukaprasad

Stayed 2 nights in Nov 2025

6/10 Okay

Amelia

Traveled with family
Liked: Cleanliness, staff & service
The room was nice and clean. The only thing was the noise at night wasn’t informed it was right next to a nightclub
Stayed 2 nights in Oct 2025

10/10 Excellent

J K

Liked: Cleanliness, staff & service, amenities
Great staff, friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dolores

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless, excellent location, courteous staff, luggage storage facility
Stayed 2 nights in Oct 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service
Clean room, good for price
Stayed 2 nights in Oct 2025

10/10 Excellent

DOMINIC

Liked: Cleanliness, staff & service, amenities
Nice staff, quiet room, convenient for the train station as we had a very early departure
Stayed 1 night in Oct 2025

6/10 Okay

Stephen

Stayed 3 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Saira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at the hotel. Audrey was a wonderful supervisor who paid special attention to my needs and ensured that I was comfortable throughout my visit. I sincerely thank her for her care and professionalism. I would also like to thank Janine from room service for her excellent work and understanding of my preference for cleanliness. The front desk staff were all outstanding as well! Thank you all!
Stayed 7 nights in Oct 2025

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