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Recent guest reviews

Location is perfect. I was on a 4th of July outing that included a coach tour of New York and a cruise that included dinner ,dancing and fire works. It departed from and returned to the Novotel. So that is why I booked the hotel. Check in was smooth and I commend the secuity feature of needing a room key to activate the elevators. The staff was very friendly and welcom8mg

Great location, close to the Broadway theatres. Clean. Good-sized room.

Location is great. Room was a little small and beds are smaller than usual

midtown location is great: a surprise $28+/nite was less great

Novotel is in the middle of everything. So close to all the major sites to see

The staff was super friendly, and helpful, clean rooms and nicely sized for NYC.

There is nothing I like or dislike about this place. Only thing was that rooms werent fully sold out but frontdesk lied and he might have thought i was gonna ask for free upgrade which i was willing to pay for. Frontdesk was rude and could not find any hospitality from them. Toilet could have used some fixing.

friendly staff, clean room. a little hard to turn on the shower from outside of the shower though.

Great location, great view, helpful staff. We will be back.

Wonderful location, pleasant staff, clean modern room. A great experience! Will come back often

Hotel was in the theater district and we were given a room with a view of Times Square! Morning coffee is free, and the breakfast buffet is $30 pp plus tax and gratuity. The lobby is on the fifth floor and the street entrance and the lobby entrance is dark. We were well treated.

Great hotel! Only issue we had a bit of trouble controlling room temp overnight. Friendly staff, clean facility. Will go back.

W 52nd St New York NY

Hotel highlights

  • Steps from Broadway Theatre and Ed Sullivan Theater
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Midtown, Novotel New York Times Square is next to popular attractions like August Wilson Theater and Broadway Theatre. This 480-room, 4-star hotel has conveniences like free in-room WiFi, a fitness center, and a rooftop terrace.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room. Start each morning off right with buffet breakfast served for a fee.


Rooms

Novotel New York Times Square's 480 soundproofed rooms provide iPod docks, refrigerators, and safes. Guests can expect free WiFi and 46-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Phones, ironing boards, and desks are also standard.


Property features

At Novotel New York Times Square, guests have access to a fitness center, a rooftop terrace, and free WiFi in public areas. Transportation is made easy with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a 24-hour business center, express check-in, and express check-out.

Room options

Room, View (Times Square View, Low)

Full 2 | Sleeps 4

Room, City View (High)

King 1 | Sleeps 2

Room

King 1 | Sleeps 2

Room, City View (Low)

Full 2 | Sleeps 4

Guest reviews for Novotel New York Times Square

Everyone (68) Couples (4) Business (3) Family (6) Friends (4) Other (1)
5
Families

By on Sep 3, 2019

Review comment responded on Sep 3, 2019

Thank you for sharing! At Novotel New York Times Square Hotel, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us. Have an outstanding day!

5
Everyone

By on Aug 22, 2019

Review comment responded on Aug 22, 2019

Thank you for the great rating! We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay with us! We hope you plan on staying with us again soon! We're looking forward to your next visit! Have a splendid day!

5
Everyone

By on Jul 30, 2019

Review comment responded on Jul 31, 2019

Thank you for the 5 out of 5 rating! We're thrilled to see how much you enjoyed staying at Novotel New York Times Square Hotel. We look forward to hosting​ you again in the near future! Thank you again for sharing. Have a terrific day!

4
Everyone

Location is perfect. I was on a 4th of July outing that included a coach tour of New York and a cruise that included dinner ,dancing and fire works. It departed from and returned to the Novotel. So that is why I booked the hotel. Check in was smooth and I commend the secuity feature of needing a room key to activate the elevators. The staff was very friendly and welcom8mg

By on Jul 5, 2019

Review comment responded on Jul 6, 2019

Thanks for the amazing review! It's excellent your time with us was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you! Have a fantastic day!

4
Everyone

Great location, close to the Broadway theatres. Clean. Good-sized room.

By , from Honolulu on Jul 3, 2019

Review comment responded on Jul 4, 2019

Thanks for the wonderful review, Adam! It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another amazing experience with you soon! Have a beautiful day!

4
Family with small children

Location is great. Room was a little small and beds are smaller than usual

By , from Washington on Jul 2, 2019

Review comment responded on Jul 2, 2019

Thank you for the 4/5 review, Joe! It's excellent you enjoyed your time with us so much! We're delighted you appreciated our location, especially. We care deeply about the happiness and satisfaction of our guests so we'll address your concerns regarding our room and bed size with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon! Have a beautiful day!

5
Everyone

By on Jun 30, 2019

Review comment responded on Jul 1, 2019

Thanks for the outstanding rating! We're delighted your time with us was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you. Have a splendid day!

4
Everyone

By on Jun 15, 2019

Review comment responded on Jun 17, 2019

We appreciate your lovely rating! The satisfaction of our guests is important to us so we can't wait to see you again soon. We want to share an even more fantastic experience with you next time. Have a great day!

5
Everyone

By on Jun 11, 2019

Review comment responded on Jun 11, 2019

Thanks! It's outstanding your time with us was fantastic. We can't wait until your next visit! Have a spectacular day!

4
Partner Couples

midtown location is great: a surprise $28+/nite was less great

By on Jun 11, 2019

Review comment responded on Jun 11, 2019

Thank you for the great review! We're delighted to hear that you had a wonderful stay with us. We strive to provide our guests with warm hospitality, comfortable rooms, and efficient service, so this is great to hear! We'd love to host you again in the future so we can share another excellent experience with you. Have a beautiful day!

Novotel New York Times Square

226 W 52nd St, New York, NY 10019
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