Great place to stay.
Great value for an amazing location at the end of Times Square; central to many activities, shops, restaurants. We were allowed an early check-in and late check-out. Ian at the front desk was so nice, accommodating and very thorough when going over the charges we would see. All staff we encountered from Ian, to bar staff, to housekeeping, to maintenence(who promptly brought us a new iron) were beyond pleasant. The hotel lobby offered a bar/restaurant, 2 TVs that had gaming consoles, a shuffle board table, Foosball and a view of Times Square like no other! The view from the restaurant terrace/patio was a perfect backdrop for some gorgeous photo ops! Elevators were no issue even with us being on the 20th floor. On our floor was an ice/water machine. We were able to refill our water bottles. Room.
The rooms could have been cleaner. I've stayed here before but this time it was not pretty.
Love that hotel!
it was my girlfriend's first trip to New York and she loved the convenience and Central location
This beautiful hotel is in the heart of everything! Walkable to Times Square, Rockefeller Plaza, St Patrick’s Cathedral, 5th Ave and so easy to jump on the Red 1 train to head downtown to all attractions Manhattan has to offer. The lobby is beautiful and inviting, the terrace was well-designed with tables and couches for everyone! Nice view too! The rooms were clean and comfortable.
My only gripe about this place is that after a long day of walking around New York, housekeeping failed to service our room after requesting it from the main desk. We only requested for it once and the message was not relayed to the housekeeping staff. When we returned back to our room at 11:30PM and found that they sheets were still on the floor, they did little to remedy the situation.
The hotel is spotless and the service is great. Location was ideal for touring NYCz
Very cool place, always music and good vibes, super friendly and helpful staff, very comfortable room including bed and shower
It was beautiful the views are amazing! definitely take advantage of the outside seating with the veiw of Time Square! Really enjoyed how close it was to broadway theatres. Will most likely stay here again!
The staff was wonderful - very welcoming and friendly. Our room wasn't supposed to be ready until 4 but it was ready already around 1:30 so we could check in sooner. They also let us store our luggage there as long as we needed to. The rooms were great and the lobby atmosphere has a fun vibe. :). Only frustrating thing was the remote that didn't work so we couldn't watch tv! Also, they gave us tickets/coupons to use at the bar but then the bar closed SUPER early to we couldn't use them. Overall a great hotel though - I would come back for sure.
Located in Manhattan, M Social Hotel Times Square New York is next to popular attractions like Times Square Church and August Wilson Theater. This 480-room hotel welcomes guests with a restaurant and conveniences like free in-room WiFi and a gym.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 11:00 AM.
Guests can expect free WiFi and 46-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, refrigerators, and safes are also standard. Change of towels is available on request.
Guests staying at M Social Hotel Times Square New York enjoy a gym, a rooftop terrace, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Nadeem, it is unfortunate to see that you rated your stay less favorably. We value every bit of feedback and we would like to understand more about your experience to rectify it if appropriate. Please feel free to share any specific concerns you may have had. Your satisfaction is our utmost priority.
Great place to stay.
Thomas, thank you for choosing M Social Hotel Times Square New York. It's fantastic to hear you enjoyed your stay at our property. Your kind words are greatly appreciated and we look forward to welcoming you back in the future!
Misty, thank you for choosing M Social Hotel Times Square New York and for leaving such a wonderful rating. We are thrilled to see that your stay exceeded expectations. If you have the opportunity, it would be great to read some specifics as it helps us continue providing excellent experiences. We hope to see you again soon.
Great value for an amazing location at the end of Times Square; central to many activities, shops, restaurants. We were allowed an early check-in and late check-out. Ian at the front desk was so nice, accommodating and very thorough when going over the charges we would see. All staff we encountered from Ian, to bar staff, to housekeeping, to maintenence(who promptly brought us a new iron) were beyond pleasant. The hotel lobby offered a bar/restaurant, 2 TVs that had gaming consoles, a shuffle board table, Foosball and a view of Times Square like no other! The view from the restaurant terrace/patio was a perfect backdrop for some gorgeous photo ops! Elevators were no issue even with us being on the 20th floor. On our floor was an ice/water machine. We were able to refill our water bottles. Room.
Isidra, it warms our hearts to hear about your fantastic experience at M Social Hotel Times Square New York. We are thrilled that you found our central location, check-in/out process, and treasured team members, like Ian, to be such highlights. Our distinctive amenities are indeed for guests to enjoy, and it seems you appreciated them. We're also delighted that you were able to capture some stellar photo memories with our stunning Times Square views. Thank you for your kind words and we hope to welcome you back soon for another unforgettable stay.
Mario, thank you for choosing M Social Hotel Times Square New York. It's encouraging to know that your stay was to your satisfaction. We hope to earn your preference on your future visits to New York.
Thanks for sharing this perfect rating, Justin!We're thrilled to hear you enjoyed your stay at M Social Hotel Times Square New York! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!
Timothy, thank you for entrusting your stay to M Social Hotel Times Square New York and voicing your positive experience. We're pleased to know we met your expectations. We're looking forward to hosting you again in the near future.
The rooms could have been cleaner. I've stayed here before but this time it was not pretty.
Thank you for sharing your feedback, Jackie.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.
Love that hotel!
Hilda, it's fantastic to hear you loved your stay at M Social Hotel Times Square New York! We sincerely appreciate your feedback and look forward to welcoming you back in the future.
Sheryl, it's great to hear that you had a pleasing stay at M Social Hotel Times Square New York. We appreciate the rating from your recent visit. We'll always strive to exceed our guest's expectations and look forward to welcoming you back on your next trip to Times Square.