Skip to main content
Beginning of main content

Recent guest reviews

Great place to stay.

Great value for an amazing location at the end of Times Square; central to many activities, shops, restaurants. We were allowed an early check-in and late check-out. Ian at the front desk was so nice, accommodating and very thorough when going over the charges we would see. All staff we encountered from Ian, to bar staff, to housekeeping, to maintenence(who promptly brought us a new iron) were beyond pleasant. The hotel lobby offered a bar/restaurant, 2 TVs that had gaming consoles, a shuffle board table, Foosball and a view of Times Square like no other! The view from the restaurant terrace/patio was a perfect backdrop for some gorgeous photo ops! Elevators were no issue even with us being on the 20th floor. On our floor was an ice/water machine. We were able to refill our water bottles. Room.

The rooms could have been cleaner. I've stayed here before but this time it was not pretty.

Love that hotel!

it was my girlfriend's first trip to New York and she loved the convenience and Central location

This beautiful hotel is in the heart of everything! Walkable to Times Square, Rockefeller Plaza, St Patrick’s Cathedral, 5th Ave and so easy to jump on the Red 1 train to head downtown to all attractions Manhattan has to offer. The lobby is beautiful and inviting, the terrace was well-designed with tables and couches for everyone! Nice view too! The rooms were clean and comfortable.

My only gripe about this place is that after a long day of walking around New York, housekeeping failed to service our room after requesting it from the main desk. We only requested for it once and the message was not relayed to the housekeeping staff. When we returned back to our room at 11:30PM and found that they sheets were still on the floor, they did little to remedy the situation.

The hotel is spotless and the service is great. Location was ideal for touring NYCz

Very cool place, always music and good vibes, super friendly and helpful staff, very comfortable room including bed and shower

It was beautiful the views are amazing! definitely take advantage of the outside seating with the veiw of Time Square! Really enjoyed how close it was to broadway theatres. Will most likely stay here again!

The staff was wonderful - very welcoming and friendly. Our room wasn't supposed to be ready until 4 but it was ready already around 1:30 so we could check in sooner. They also let us store our luggage there as long as we needed to. The rooms were great and the lobby atmosphere has a fun vibe. :). Only frustrating thing was the remote that didn't work so we couldn't watch tv! Also, they gave us tickets/coupons to use at the bar but then the bar closed SUPER early to we couldn't use them. Overall a great hotel though - I would come back for sure.

W 52nd St New York NY

Hotel highlights

  • Walking distance to Broadway and Times Square
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Manhattan, M Social Hotel Times Square New York is next to popular attractions like Times Square Church and August Wilson Theater. This 480-room hotel welcomes guests with a restaurant and conveniences like free in-room WiFi and a gym.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 11:00 AM.


Rooms

Guests can expect free WiFi and 46-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, refrigerators, and safes are also standard. Change of towels is available on request.


Property features

Guests staying at M Social Hotel Times Square New York enjoy a gym, a rooftop terrace, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include meeting rooms, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed, City View (Social)

1 King Bed | Sleeps 2

Premier Room, 2 Double Beds (Times Square)

2 Double Beds | Sleeps 4

Social Premier Times Square King -Ball Drop View

1 King Bed | Sleeps 3

Superior Room, 2 Double Beds (Hudson River View)

2 Double Beds | Sleeps 4

Guest reviews for M Social Hotel Times Square New York

Everyone (51) Couples (27) Family (51)
4
Everyone

By on Feb 25, 2024

Review comment responded on Feb 27, 2024

Sheryl, it's great to hear that you had a pleasing stay at M Social Hotel Times Square New York. We appreciate the rating from your recent visit. We'll always strive to exceed our guest's expectations and look forward to welcoming you back on your next trip to Times Square.

2
Everyone

By on Feb 22, 2024

Review comment responded on Feb 24, 2024

Nadeem, it is unfortunate to see that you rated your stay less favorably. We value every bit of feedback and we would like to understand more about your experience to rectify it if appropriate. Please feel free to share any specific concerns you may have had. Your satisfaction is our utmost priority.

5
Business Business

Great place to stay.

By on Feb 6, 2024

Review comment responded on Feb 8, 2024

Thomas, thank you for choosing M Social Hotel Times Square New York. It's fantastic to hear you enjoyed your stay at our property. Your kind words are greatly appreciated and we look forward to welcoming you back in the future!

5
Partner Couples

By on Jan 28, 2024

Review comment responded on Jan 29, 2024

Misty, thank you for choosing M Social Hotel Times Square New York and for leaving such a wonderful rating. We are thrilled to see that your stay exceeded expectations. If you have the opportunity, it would be great to read some specifics as it helps us continue providing excellent experiences. We hope to see you again soon.

5
Everyone

Great value for an amazing location at the end of Times Square; central to many activities, shops, restaurants. We were allowed an early check-in and late check-out. Ian at the front desk was so nice, accommodating and very thorough when going over the charges we would see. All staff we encountered from Ian, to bar staff, to housekeeping, to maintenence(who promptly brought us a new iron) were beyond pleasant. The hotel lobby offered a bar/restaurant, 2 TVs that had gaming consoles, a shuffle board table, Foosball and a view of Times Square like no other! The view from the restaurant terrace/patio was a perfect backdrop for some gorgeous photo ops! Elevators were no issue even with us being on the 20th floor. On our floor was an ice/water machine. We were able to refill our water bottles. Room.

By on Jan 2, 2024

Review comment responded on Jan 13, 2024

Isidra, it warms our hearts to hear about your fantastic experience at M Social Hotel Times Square New York. We are thrilled that you found our central location, check-in/out process, and treasured team members, like Ian, to be such highlights. Our distinctive amenities are indeed for guests to enjoy, and it seems you appreciated them. We're also delighted that you were able to capture some stellar photo memories with our stunning Times Square views. Thank you for your kind words and we hope to welcome you back soon for another unforgettable stay.

5
Everyone

By on Nov 16, 2023

Review comment responded on Dec 7, 2023

Mario, thank you for choosing M Social Hotel Times Square New York. It's encouraging to know that your stay was to your satisfaction. We hope to earn your preference on your future visits to New York.

5
Everyone

By on Oct 16, 2023

Review comment responded on Nov 6, 2023

Thanks for sharing this perfect rating, Justin!We're thrilled to hear you enjoyed your stay at M Social Hotel Times Square New York! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

5
Everyone

By on Sep 29, 2023

Review comment responded on Oct 1, 2023

Timothy, thank you for entrusting your stay to M Social Hotel Times Square New York and voicing your positive experience. We're pleased to know we met your expectations. We're looking forward to hosting you again in the near future.

3
Everyone

The rooms could have been cleaner. I've stayed here before but this time it was not pretty.

By on Sep 22, 2023

Review comment responded on Sep 24, 2023

Thank you for sharing your feedback, Jackie.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.

5
Family with small children

Love that hotel!

By on Sep 14, 2023

Review comment responded on Sep 15, 2023

Hilda, it's fantastic to hear you loved your stay at M Social Hotel Times Square New York! We sincerely appreciate your feedback and look forward to welcoming you back in the future.

M Social Hotel Times Square New York

226 W 52nd St, New York, NY 10019
url importing http://www.orbitz.com/New-York-Hotels-M-Social-Hotel-Times-Square-New-York.h16135-p2.Hotel-Reviews
There was an error importing /New-York-Hotels-M-Social-Hotel-Times-Square-New-York.h16135-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/New-York-Hotels-M-Social-Hotel-Times-Square-New-York.h16135-p2.Hotel-Reviews

Frequently asked questions