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Novotel New York - Times Square

4.0 out of 5.0

Recent guest reviews

This hotel was in a great location. We had a Times Square view room that had spectacular views. We had a King room with a sofa bed (it was more of a chaise lounge) that worked fine for our family of three. We would stay here again for sure!

Very nice! Came to New York to see Bruce on Broadway. Hotel was conveniently located in Times Square and we had a beautiful view of the city.

Overall my experience was good, however, my room was directly across the ice machine. Given I was there on business for 3 nights, the noise didn't let me sleep it all. On my last night, another guest got ice at midnight, 2 am, 3 am and again NO sleep for me.

Comfortable beds, great sheets, great view of times Sq. Need a few more hangers for double bed rooms. Outlet didn’t work by my bed. Bartender nice, front desk nice. Good location.

My 30th birthday gift to my daughter was a long weekend in NYC. She went to college there, had friends there and that's the place she chose. We found the Novotel online and thought it looked nice and was close to many of the things we wanted to do (literally a 2 block walk to see Wicked). Flew in March 1 and checked in late. The front desk staff was very friendly. (For some reason they spray the entrance, elevator to the lobby and lobby itself with - something - that will hit you pretty hard. If you're scent sensitive, be forewarned.) A nor'easter hit NYC hard the next day - rain, sleet, snow and super strong winds. The large shower at the hotel was great for warming up and getting ready for the evening. We had a 27th floor, Times Square view which we very much enjoyed. The train stop is an easy walk and takes you within 2 blocks of the 9/11 museum,, Little Italy, China Town, etc. It's an easy walk to Times Square. We had a couple of minor issues with our room (the TV wouldn't turn on, we needed more towels). Someone responded within 5 minutes each time with a follow up from someone else making sure our issue was resolved. Amazing! The room was clean, comfortable, close to much of what you visit NYC for and the staff was great. I strongly recommend this hotel and will absolutely stay there again.

Convenient location and reasonable sized rooms. The bathroom was not functioning properly though. Good value for money overall.

Right when we pulled up to Novotel, we fell in love with the location. The colors, decor of the hotel were awesome! Checking In & out was a breeeze! Can’t forget the gentleman at the entrance nice enough to hold our luggage so we continue exploring even after checking out the hotel. Last but not least the hotel room, you need the card to access any levels. Hotel room was clean & comfy! The view was amazing! The rooftop view was my absolute favorite part!!

The location was good and the hotel amenities were nice but as for room comfort I didn't love it. No coffee maker (they had one downstairs that stayed empty, yes there is a Starbucks outside but why should I have to go there if I spend 300 a night?? There should be coffee in my hotel ) it wasn't well sound proofed I had to keep our fan running in December to block the noice. There was no sheets in any of the rooms per guest services ????? The lights were impossible in the rooms to see anything .... I loved the staff and the hotel itself but the rooms were not what I should get when I spend that kind of money .

My stay at the Novotel in NYC was great! I stayed just for one night while visiting a friend before staying with them but I would have gladly stayed longer. The hotel and rooms were very clean and modern. The staff was extremely friendly and helped me with all my needs and requests. It's also at a very convenient location as Times Square is less than a 5 minute walk away. Would definitely consider staying here again whenever I visit NYC again.

I did forget a pair of diamond stud earrings in my room but they were never turned into lost and found

Nice hotel with a great location. Easy access to major NYC attractions.

I must say that this hotel is located just minutes away from Broadway. The staff were very friendly and helpful. The lobby bar is a place to be, especially after hours. The room was very clean, and the bed was super comfortable. My wife and I can not wait to go back.

Novotel was a great choice for accommodations during a couple of days visit to Manhattan with the grand daughter. We were only there for two nights, and she, as did I, wished it could have been a week. The room was clean and well appointed. Our view of both the street below, and the lights of Times Square just three or four blocks away were excellent. The bathroom, specifically the shower, was outstanding. We ate at the restaurant only once, but it was way better than average for hotel food. Try the spicy meatballs appetizer ... yum.

Loved the atmosphere. It was a beautiful hotel, great location. Staff friendly enough.

Todo en General esta muy bueno, creo que esta de más cobrar a tu tarjeta por los servicios diarios porque se supone que ya los cobraron en la tarifa del hotel...eso esta mal, porque el cliente no quiere sorpresas y menos descontar dinero ...sin embargo todo respecto a la calidad de la comida , el ambiente en el restaurante excelente la música en vivo , a mi me tocó ver una pareja Gitana cantando a capela muy muy bueno, el trato muy bueno

Within walking distance to theatres, Time Square and Central Park - and there is a subway station close by as well.

Room was adequate however gave us a room next to the elevator and ice machine, very noisy, room not sound proof as mentioned. Also room had a cigarette odor. Central location great for accessing anything within the Times Square area.

Located in between Times Square and Central Park. Perfect location for theatres.

Excellent facility. Great location. Close to theater and restaurants.

What a great hotel! Great staff, fantastic location and very clean.

226 W 52nd St New York NY

Hotel highlights

  • Walking distance to Ed Sullivan Theater and Broadway
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Midtown, Novotel New York - Times Square is next to popular attractions like August Wilson Theater and Broadway Theatre. This 480-room, 4-star hotel has conveniences like free in-room WiFi, a fitness center, and a rooftop terrace. Centrally located in New York, the hotel is also a short walk from Ed Sullivan Theater and Circle in the Square Theater.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Start your day off with buffet breakfast, available for a fee.


Rooms

Novotel New York - Times Square's 480 soundproofed rooms provide iPod docks, refrigerators, and safes. Guests can expect free WiFi and 46-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Phones, ironing boards, and desks are also standard.


Property features

At Novotel New York - Times Square, guests have access to a fitness center, a rooftop terrace, and free WiFi in public areas. Transportation is made easy with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include 2 meeting rooms, a 24-hour business center, and express check-in.

Guest reviews for Novotel New York - Times Square

Everyone (33) Couples (3) Business (3) Family (4) Friends (4) Other (1)
5
Everyone

This hotel was in a great location. We had a Times Square view room that had spectacular views. We had a King room with a sofa bed (it was more of a chaise lounge) that worked fine for our family of three. We would stay here again for sure!

By on Mar 31, 2018

5
Everyone

Very nice! Came to New York to see Bruce on Broadway. Hotel was conveniently located in Times Square and we had a beautiful view of the city.

By , from dc on Mar 22, 2018

3

nice hotel in great location.

Tutti

Overall my experience was good, however, my room was directly across the ice machine. Given I was there on business for 3 nights, the noise didn't let me sleep it all. On my last night, another guest got ice at midnight, 2 am, 3 am and again NO sleep for me.

By on Mar 15, 2018

4
Everyone

Comfortable beds, great sheets, great view of times Sq. Need a few more hangers for double bed rooms. Outlet didn’t work by my bed. Bartender nice, front desk nice. Good location.

By on Mar 13, 2018

5

weather cold - hotel close, warm, inviting, clean.

Couples

My 30th birthday gift to my daughter was a long weekend in NYC. She went to college there, had friends there and that's the place she chose. We found the Novotel online and thought it looked nice and was close to many of the things we wanted to do (literally a 2 block walk to see Wicked). Flew in March 1 and checked in late. The front desk staff was very friendly. (For some reason they spray the entrance, elevator to the lobby and lobby itself with - something - that will hit you pretty hard. If you're scent sensitive, be forewarned.) A nor'easter hit NYC hard the next day - rain, sleet, snow and super strong winds. The large shower at the hotel was great for warming up and getting ready for the evening. We had a 27th floor, Times Square view which we very much enjoyed. The train stop is an easy walk and takes you within 2 blocks of the 9/11 museum,, Little Italy, China Town, etc. It's an easy walk to Times Square. We had a couple of minor issues with our room (the TV wouldn't turn on, we needed more towels). Someone responded within 5 minutes each time with a follow up from someone else making sure our issue was resolved. Amazing! The room was clean, comfortable, close to much of what you visit NYC for and the staff was great. I strongly recommend this hotel and will absolutely stay there again.

By , from St.Paul, MN on Mar 7, 2018

4
Everyone

Convenient location and reasonable sized rooms. The bathroom was not functioning properly though. Good value for money overall.

By on Mar 2, 2018

5

amazing location!

Everyone

Right when we pulled up to Novotel, we fell in love with the location. The colors, decor of the hotel were awesome! Checking In & out was a breeeze! Can’t forget the gentleman at the entrance nice enough to hold our luggage so we continue exploring even after checking out the hotel. Last but not least the hotel room, you need the card to access any levels. Hotel room was clean & comfy! The view was amazing! The rooftop view was my absolute favorite part!!

By on Jan 24, 2018

4

nice view of times square but fair rooms .

Everyone

The location was good and the hotel amenities were nice but as for room comfort I didn't love it. No coffee maker (they had one downstairs that stayed empty, yes there is a Starbucks outside but why should I have to go there if I spend 300 a night?? There should be coffee in my hotel ) it wasn't well sound proofed I had to keep our fan running in December to block the noice. There was no sheets in any of the rooms per guest services ????? The lights were impossible in the rooms to see anything .... I loved the staff and the hotel itself but the rooms were not what I should get when I spend that kind of money .

By , from georgia on Dec 31, 2017

5

nice hotel near times square

Everyone

My stay at the Novotel in NYC was great! I stayed just for one night while visiting a friend before staying with them but I would have gladly stayed longer. The hotel and rooms were very clean and modern. The staff was extremely friendly and helped me with all my needs and requests. It's also at a very convenient location as Times Square is less than a 5 minute walk away. Would definitely consider staying here again whenever I visit NYC again.

By , from Boston on Nov 27, 2017

4
Everyone

I did forget a pair of diamond stud earrings in my room but they were never turned into lost and found

By on Nov 21, 2017