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Recent guest reviews

good location, room was dirty and smelled of urine

Rooms were big and clean. Friendly staff who met all our requests. Windows opened for fresh air. Nice kitchen with pots and pans. Free water. Close to metro and great Korean restaurants. Walk to Penn station and Empire State Building.

The property is centrally located. There are two different towers that make up the entire hotel. One is clearly nicer than the other. I got put in the not so nice tower. I had to even walk across the street with the bucket to get ice. Not the best

Fridge did not work , balcony would not open 5 calls to front desk upon arrival. No maintenance. Finally asked for manager and problems were fixed 30 hour later. Manager was nice and problems solved but front desk should have solved issues. Parking instructions were wrong $124 dollars later when should have been 60 as advertised. Not going back !

Bad bed with no support. The ac/heat was not functioning properly. Staff said nothing could be done. Not recommended!

No water….

Kitchen was great. Coffee pot sucked

No thermostat is the room. Broken bed

It was fine we will go there again. Very convenient.

The size, cleanliness and location was a big plus!

Room was quiet and cozy. Walking distance to many attractions.

Not my cup of tea

WARNING - FRAUD ALERT !!! Upon check-in, they will ask for your credit card and try to charge an additional $175 WITHOUT telling you! Fortunately, my credit card declined the charge and sent me a warning by text. Otherwise, not a 4-star. More like 2 or 3. * Check-in: waited 10 minutes in the lobby behind another guest checking in. The clerk then told me that my room was on the other side of the street, so I had to wait another 10 minutes to check-in on the other side. * Very disappointing lobby on the North side * Balcony: glass rail is filthy dirty. Probably never got cleaned. * Rooms with balcony and without kitchenette are on the North tower, with very close view to other building windows. It is very loud when on the balcony, as we hear lots of air conditioning units. But once inside, it is pretty quiet, as there is absolutely no street noise. * Practical clean room with comfortable bed, but do not expect a romantic ambiance, as it looks more like an Ikea display. * No upgrade available, but late checkout at 12pm ok. * Finally, when entering the room, all lights and AC were OFF. * Mini-fridge, coffee maker, hair dryer, and iron are provided, but no slippers or bath robes. Reason for 1 star only is the sneaky way they try to charge your credit card.

It was nice didn't have any amenities except soap and lotion shampoo and no microwave either

.

Property had a kitchen with out any pots or pans . Oven doesn’t work . Front desk guy (Staff) was rude. Each time I stayed at this hotel it’s an issue , no hot water , toilet don’t flush. If these issues are resolved would be a great place to stay.

E 32nd Street New York NY

Hotel highlights

  • Walking distance to Empire State Building and 5th Avenue
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services

Located in Manhattan, Hotel 32 32 is adjacent to 5th Avenue and within a 5-minute walk of other popular sights like Empire State Building. This 102-room, 4-star hotel welcomes guests with conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi.


Dining

Enjoy dining at Sushi by Bou Suite 1001, one of 2 onsite restaurants. Quench your thirst with a drink at the bar/lounge.


Rooms

Guests can expect free WiFi and TVs with cable channels. IPod docks, refrigerators, and minibars are other standard amenities. Housekeeping is available on request.


Property features

Guests staying at Hotel 32 32 enjoy free WiFi in public areas, a terrace, and a fireplace in the lobby. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage.

Room options

Full Superior with Kitchen

1 Double Bed | Sleeps 2

Queen Premier with Roofdeck

1 Queen Bed and 1 Twin Sofa Bed | Sleeps 3

Full Studio with Balcony

1 Double Bed | Sleeps 2

Queen Premier with Balcony

1 Queen Bed and 1 Twin Sofa Bed | Sleeps 3

Guest reviews for Hotel 32 32

Everyone (25) Couples (10) Family (11)
2
Business Business

good location, room was dirty and smelled of urine

By on Jan 27, 2023

Review comment responded on Jan 27, 2023

We appreciate your feedback. I apologize for the issue you experienced. Cleanliness is a top priority and this will be investigated thoroughly.

5
Family

Rooms were big and clean. Friendly staff who met all our requests. Windows opened for fresh air. Nice kitchen with pots and pans. Free water. Close to metro and great Korean restaurants. Walk to Penn station and Empire State Building.

By on Dec 24, 2022

Review comment responded on Dec 27, 2022

Thank you for your review and for choosing Hotel 3232. I appreciate your feedback. I’m happy that you enjoyed your stay and I’m looking forward to having you again as our guest

3
Everyone

The property is centrally located. There are two different towers that make up the entire hotel. One is clearly nicer than the other. I got put in the not so nice tower. I had to even walk across the street with the bucket to get ice. Not the best

By , from Toronto on Oct 3, 2022

Review comment responded on Oct 6, 2022

Thank you for taking the time to share your review with us. We appreciate your feedback. We try to be as transparent as possible with our room/hotel description. I apologize for the issues that have occurred with your stay.

2
Partner Couples

Fridge did not work , balcony would not open 5 calls to front desk upon arrival. No maintenance. Finally asked for manager and problems were fixed 30 hour later. Manager was nice and problems solved but front desk should have solved issues. Parking instructions were wrong $124 dollars later when should have been 60 as advertised. Not going back !

By on Sep 4, 2022

Review comment responded on Sep 17, 2022

Thank you for taking the time to share your review with us. We appreciate your feedback. I apologize for the issues that have occurred with your stay.

4
Everyone

By on Aug 28, 2022

2
Family Partner Couples

Bad bed with no support. The ac/heat was not functioning properly. Staff said nothing could be done. Not recommended!

By on May 5, 2022

Review comment responded on Jun 11, 2022

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I apologize for the issues you encountered that took away from your stay.

1
Partner Couples Friends Business Business

No water….

By on Apr 27, 2022

Review comment responded on Jun 11, 2022

Thank you for you review. I am a bit confused as to what you meant. The hotel does indeed have water.

4
Family

Kitchen was great. Coffee pot sucked

By on Apr 18, 2022

Review comment responded on Apr 26, 2022

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I apologize for the issues you encountered that took away from your stay.

5
Everyone

By on Apr 1, 2022

2
Family

No thermostat is the room. Broken bed

By on Apr 1, 2022

Review comment responded on Apr 6, 2022

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I apologize for the issues you encountered that took away from your stay. Please feel free to reach out to me if you wish to speak about this matter further.

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