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Recent guest reviews

Good hotel, good location, nice staff. Would have preferred that the restaurant be open.

This place is not as advertised. It is not up to date. The rooms are Akin to a motel or holiday Inn. My first room was so outdated I requested a new one and even still that was updated in some parts but still felt like furniture was 30 years old. Would not recommend at all. For the price I would've expected at least something decent and will be trying to get a refund. I literally booked another hotel instead of spending the night here.

Great service and not too crown. Easy to access to other area.

The staff is amazing. We will definitely be staying at The Lombardy when we visit the city again.

Good location. The property is dated, but well maintained. Very minimal outlets in the room.

Very spacious and a great location. A great option instead of more traditional upscale hotels. Great for families.

On the week of May 19, 2019 we stayed three nights at the Lombardy Hotel to attend our son’s graduation ceremony in New York University. The hotel was fully booked out during our staying. The size of the room is average but the bathroom is spacious with enough towels you can take baths two times a day. We lived on the 11th floor and the room looks like newly remodeled with everything new, but without coffer maker and small refrigerator like room on 9th floor our relatives stayed. The hotel is located close to many attractions with about 10 - 15-minute walking distance to many shops on 5th Avenue, central park and the Museum of Modern Art. All the staffs are very friendly, courteous, helpful and professional. The room has a king-size bed but our daughter changed her mind and hoped to stay with us. We called the front desk and in minutes a folder bed was brought in and the house keeper made the bed. The hotel also offers very nice and formal breakfast in a restaurant in the same building with multiple choices and decent quality. Upon check-out the hotel did not charge extra bed which was really a bonus. Overall it is really an overwhelming and pleasant experience without any issue. We highly recommend this hotel.

Spacious living and sleeping areas. The kitchenette was nice to have also. We would stay here again.

This is a beautiful, conveniently located property. Front desk staff was professional though not overly warm & friendly. Continental breakfast is a nice addition. The downside is that you can only get the breakfast voucher in the morning, so you have to wait on line when others are checking out. The nighttime desk person indicated he couldn't do anything about that.

Nice building, comfortable room, nice staff, "free" breakfast, perfect location, walkable to nearly everything, including Central Park and theaters. Restaurants everywhere nearby. Small gripes: one elevator was out of commission for most of our stay, so getting down to the lobby was a challenge at high-traffic times; and our TV channels were either missing or showed up on the wrong number, which wasn't a big deal because we were rarely in our room.

Huge room for the price in nyc. Excellent staff helped us in everyway. Staff was pleasent. Breakfast was excellent.

Love this hidden gem in NYC. This was my 5th time staying here & I always come back. Beautiful, spacious accommodations which each room being unique. Staff is incredibly friendly, kind & helpful. Great location for shopping on Fifth, going to the park, etc. You feel like you are at home in NYC. Thank you as always Lombardy !

Great location and the staff was incredible! The room was clean and very large.

Tremendous amount of space for the price, room was clean and functional, staff went above and beyond and the location was great!

I hesitate to write too positive a review for fear we’ll have trouble getting a room again in the future. My wife and I throughly enjoyed everything about The Lombardy during of 5-day stay. It will be our first choice hotel for any future visits to NYC!

E 56th St New York NY

Hotel highlights

  • Walking distance to 5th Avenue and Central Park
  • Free WiFi in rooms and public areas
  • 24-hour business center
  • Spa services

Located in Manhattan, The Lombardy Hotel is adjacent to 5th Avenue and within a 10-minute walk of other popular attractions like Central Park. This 153-room, 4-star hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.


Rooms

LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, and bathrobes. Other standard amenities include refrigerators, microwaves, and coffee makers.


Property features

Guests of The Lombardy Hotel enjoy access to free WiFi in public areas, a 24-hour business center, and spa services. If you drive, self parking is USD 45 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a computer station, a porter/bellhop, and a hair salon.

Room options

Standard Studio, 1 King Bed

1 King Bed | Sleeps 3

Suite, 3 Bedrooms

4 Twin Beds | Sleeps 6

Standard Studio, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room

1 King Bed | Sleeps 4

Guest reviews for The Lombardy Hotel

Everyone (18) Couples (5) Family (8)
5
Family

Good hotel, good location, nice staff. Would have preferred that the restaurant be open.

By on Jun 2, 2022

Review comment responded on Jun 14, 2022

Dear Doug, Thank you for your feedback we appreciate your comments and are pleased that you enjoyed our hotel. We do understand your disappointment, at this time we do not have a reopening date for the restaurant but will update once that is announced.

5
Everyone

By on Apr 24, 2022

1
Everyone

This place is not as advertised. It is not up to date. The rooms are Akin to a motel or holiday Inn. My first room was so outdated I requested a new one and even still that was updated in some parts but still felt like furniture was 30 years old. Would not recommend at all. For the price I would've expected at least something decent and will be trying to get a refund. I literally booked another hotel instead of spending the night here.

By on Apr 4, 2022

Review comment responded on Apr 7, 2022

Dear James, We are sorry to hear that you were disappointed with the room accommodations. We are happy that the front desk was able to provide you with a different room. We are sorry that the second room was not adequate for your needs. The reception team would have been happy to show you alternate accommodations. Once again please accept our sincere apologies. We hope you give us another try well do our best to make your stay as pleaseant as possible.

5
Friends

Great service and not too crown. Easy to access to other area.

By on Mar 29, 2022

Review comment responded on Mar 30, 2022

Dear Anh, Thank you for your feedback, we appreciate the wonderful comments and are happy to hear that you enjoyed your stay. We look forward to welcoming you.

5
Family with small children

The staff is amazing. We will definitely be staying at The Lombardy when we visit the city again.

By on Dec 8, 2021

Review comment responded on Dec 9, 2021

Dear Nancy, We appreciate your feedback and cant wait to welcome you back.

5
Everyone

By on Jan 16, 2020

Review comment responded on Jan 20, 2020

Dear Guest, Thank you for the 5 rating we appreciate it. We are thrilled to see that you had a wonderful visit. We look forward to welcoming you back soon.

4
Everyone

By on Aug 21, 2019

Review comment responded on Aug 22, 2019

Dear Guest, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,

4
Everyone

By on Aug 18, 2019

Review comment responded on Aug 19, 2019

Dear Guest, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,

5
Everyone

By on Aug 13, 2019

Review comment responded on Aug 13, 2019

Dear Guest, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,

4
Family

Good location. The property is dated, but well maintained. Very minimal outlets in the room.

By , from Brevard, NC on Jul 9, 2019

Review comment responded on Jul 9, 2019

Dear BC, Thank you very much for your valuable feedback, as we really appreciate you took some time to share your opinion. We have noted your comments and will inform the team to improve our service in the future. Thank you for letting us know and we look forward to welcome you back again. Best regards,

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