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Four Points by Sheraton Midtown-Times Square

3.5 out of 5.0

Recent guest reviews

This is our second time in a row staying at the hotel. This trip had 4 people to a room which I wouldn't recommend unless everyone is a couple. Although there is no view, we really did like the rooms and your staff is always friendly and polite. We failed to notice that you did offer valet service so we will take advantage of that next time we drive to the city.

This is a great hotel for the price. Would definitely stay here again!

This hotel was very clean, the room was spotless, bathroom was clean, plenty of towels and no problem getting more when requested(within minutes). The beds were very comfortable with four pillows per bed. The room is on the smaller side but you are in New York City and most hotels rooms are. The bathrooms are moder, always plenty of hot water and the shower pressure was great. The location was excellent you are a block from the start of time square so walking back to the hotel late at night felt very safe. There are many resturants and places to grab breakfast, lunch or dinner. I do wish that this hotel offered complimentary breakfast like the hotel next door that would have been ideal. They do provide bottled water in the room and more if needed. Ask for a room on a upper level if you are a light sleeper. We were on the 8th floor facing the Port Authority, we did hear buses however being in New York and walking all day we were exhausted and never heard them after we fell asleep. The staff were very friendly and accommodating. We arrived early and a room was ready so they let us check in early. When we checked out they stored our luggage during the day so that we cook tour the city until our train left. I would stay here again.

Good location, friendly and helpful staff. The thermostat didn't work too well through the night, woke up feeling warm. But didn't complain at night, since it was well past midnight. However the staff made a note of it to fix it for the next guests. The rooms and bathrooms were neat and comfortable. The view was sort of OK. The staff were friendly to hold our baggage with them even after we checked out. Great experience overall!

The staff was very helpful before we even arrived at the hotel. They accommodated to a late check in and a change in rooms. The staff was expecting us and quickly greeted and checked us in so that we could get settled in and begin our adventures. We were in New York City for vacation (I had never been to the city, my friend had years prior). We were also going for a hockey game in New Jersey. The staff greeted us every time we came back to the hotel and helped us with travel information and suggestions for places to go. Our room was tended to every day and they even supplied us with extra pillows when we asked. They also accommodated for us to have a later check out due to travel arrangements. I would suggest this hotel to friends and will look into staying at the hotel again at a later date.

There was a delayed bus trip and the family needed a close-by place to rest. Booked at a great price last minute and the entire family was pleased with the hotel experience- including the beautiful, clean room and friendly staff.

Awesome staff, room was a little snug, but very clean. Loved the bed! Would definitely stay there again.

Awesome hotel , everything so nice and clean , great location , deff my new go to hotel in NYC !!!

Hotel was centrally located with staff who are very helpful and remembered who we were. Seemed very clean, large bathroom, and only downsides were no food appliances (e.g., refrigerator or microwave) and expensive parking ($50 per 24 hours which isn't awful for New York).

nice trip in New York. good location to time square.

im a native new yorker but I now live in philadelphia. the location was superb! right across from port authority bus and train stations.....NEAR ALL.....better than that the staff is super friendly and comforting..... they have a bar and restaurant for your needs con they hold 100 bucks that take forever to get back on ya card

Very great location, less than 10 mins walk to Times Square. And I booked one king bed and upgraded to two queen beds for free. Staff there are very nice. However, room is a little bit small. I don't like the restaurant downstairs because waiters there are not very nice.

Perfect location. Close to Time Square and laundry service right down the block. This might just be my go to hotel for whenever I come to NYC.

Traveled to NYC on September 4th-6th. The hotel is located within walking distance of Times Square, and most importantly to the subway. The check in/ check out process was very easy. There is a $100 credit hold required in case of damages. We stayed on the 16th floor, and the view was decent. It overlooked a parking lot but the skyline was pretty. I would suggest that you request a room on the highest floor available if you're a light sleeper as the street noise was audible late into the night (the city never sleeps, you know) like sirens and honking horns. The room and bathroom is very clean, and the bed is comfortable. I really liked that 2 bottles of water are provided daily at no charge. Overall, I had a pleasant experience and would stay here again!

The location is perfect for experiencing New York. The hotel is within walking distance of the Broadway theatres and Times Square. The subway is less than a block away and it takes you to the Statue of Liberty, Yankee Stadium, or any other place if interest. The hotel is clean and the staff are excellent.

It was great except for not seeing the sky room I thought it was at the four points instead it was next door at another hotel I think all guest should be allowed to have free breakfast for the time period that they are there but overall it was a wonderful stay.

The Hotel was really decent and clean. Staff was real nice and Treated their guest with good customer service. Would totally do it again.

This was the perfect hotel in a pinch. Rooms are essentially micro but new clean and fresh

This hotel was average to below. Probably better places for the money and would be willing to pay more next time.

very kind front desk service and the location is nice.

326 W 40th Sreet New York NY

Room options

Room, 1 King Bed, City View

King 1 | Sleeps 2

Room, 2 Double Beds, City View

Full 2 | Sleeps 4

Suite

King 1 | Sleeps 2

Traditional Double Room

Full 2 | Sleeps 4

Guest reviews for Four Points by Sheraton Midtown-Times Square

Everyone (4) Business (12) Couples (34) Family (29) Friends (15) Other (6)
5

close to port authority and restaurants.

Everyone

This is our second time in a row staying at the hotel. This trip had 4 people to a room which I wouldn't recommend unless everyone is a couple. Although there is no view, we really did like the rooms and your staff is always friendly and polite. We failed to notice that you did offer valet service so we will take advantage of that next time we drive to the city.

By , from Hampton, VA on Oct 2, 2016

4

great hotel close to everything

Everyone

This is a great hotel for the price. Would definitely stay here again!

By on Jul 23, 2016

4

clean and perfect location

Everyone
2 Queen beds 2 Queen beds

This hotel was very clean, the room was spotless, bathroom was clean, plenty of towels and no problem getting more when requested(within minutes). The beds were very comfortable with four pillows per bed. The room is on the smaller side but you are in New York City and most hotels rooms are. The bathrooms are moder, always plenty of hot water and the shower pressure was great. The location was excellent you are a block from the start of time square so walking back to the hotel late at night felt very safe. There are many resturants and places to grab breakfast, lunch or dinner. I do wish that this hotel offered complimentary breakfast like the hotel next door that would have been ideal. They do provide bottled water in the room and more if needed. Ask for a room on a upper level if you are a light sleeper. We were on the 8th floor facing the Port Authority, we did hear buses however being in New York and walking all day we were exhausted and never heard them after we fell asleep. The staff were very friendly and accommodating. We arrived early and a room was ready so they let us check in early. When we checked out they stored our luggage during the day so that we cook tour the city until our train left. I would stay here again.

By , from Midlothian, Virginia on Jul 19, 2016

5

great stay

Everyone

Good location, friendly and helpful staff. The thermostat didn't work too well through the night, woke up feeling warm. But didn't complain at night, since it was well past midnight. However the staff made a note of it to fix it for the next guests. The rooms and bathrooms were neat and comfortable. The view was sort of OK. The staff were friendly to hold our baggage with them even after we checked out. Great experience overall!

By , from Washington, D.C on Apr 24, 2016

5

first time in nyc

GetawayWithFriends

The staff was very helpful before we even arrived at the hotel. They accommodated to a late check in and a change in rooms. The staff was expecting us and quickly greeted and checked us in so that we could get settled in and begin our adventures. We were in New York City for vacation (I had never been to the city, my friend had years prior). We were also going for a hockey game in New Jersey. The staff greeted us every time we came back to the hotel and helped us with travel information and suggestions for places to go. Our room was tended to every day and they even supplied us with extra pillows when we asked. They also accommodated for us to have a later check out due to travel arrangements. I would suggest this hotel to friends and will look into staying at the hotel again at a later date.

By on Mar 15, 2016

5

last minute blessing!

Families

There was a delayed bus trip and the family needed a close-by place to rest. Booked at a great price last minute and the entire family was pleased with the hotel experience- including the beautiful, clean room and friendly staff.

By on Oct 27, 2015

5

times square getaway

Families

Awesome staff, room was a little snug, but very clean. Loved the bed! Would definitely stay there again.

By on Jul 9, 2015

5

get away

GetawayWithFriends

Awesome hotel , everything so nice and clean , great location , deff my new go to hotel in NYC !!!

By on Jun 29, 2015

4

great experience

Families

Hotel was centrally located with staff who are very helpful and remembered who we were. Seemed very clean, large bathroom, and only downsides were no food appliances (e.g., refrigerator or microwave) and expensive parking ($50 per 24 hours which isn't awful for New York).

By on Jun 16, 2015

5

nice

BusinessTravelers

nice trip in New York. good location to time square.

By on Feb 23, 2015