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Recent guest reviews

Old facilities. Not hot water. Room was dirty. Bathroom shower gel, shampoo and conditioner dispensers were all empty.

Theres was no fridge and no bag to put inside the ice bucket. Also the sink was leaking green stuff underneath.

No parking, no room service provided unless requested a day in advance (were not aware of it when we checked in), extended our stay two days and our key cards were not updated (were locked out of the hotel and room). Out of toilet paper in room. Other guest playing loud music, having loud and violent arguments. Very bad!

The location is great-you can walk everywhere. It is in midtown near theatre, times square, shopping. The rooms are small by most standards but decent sized in Manhattan. The gym is fairly well equipped and the breakfast is good (make sure you have it included).

The staff was very friendly and helpful. The room was clean and comfortable. Would definitely stay here again, next time we are in the city.

Clean, convenient, attentive staff, except an operator who was short and rude when I called for assistance before arrival. But the staff on site was great!!!

Hotel worked our great for our getaway. Room is a bit close quarters but that’s NY. Like the bottled water offering at the front desk. Nice touch!

It‘s so great. The environment and atmosphere of this location are great.

Good location. The bathroom wasn't the cleanest and there is no counter space to get ready. The pillows were awful.

Great location next to all subways buses and times square, very pleasant staff only

Hotel is in a great location, fasr checkin and comfortable room

Clean, convenient steps away from times square. Great price for the location.

W 40th Sreet New York NY

Hotel highlights

  • Walking distance to Times Square and New York Times Building
  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining

Located in Midtown, Four Points by Sheraton Midtown-Times Square is adjacent to New York Times Building and within a 5-minute walk of other popular sights like Times Square. This 3.5-star hotel welcomes guests with 244 rooms and conveniences like free in-room WiFi, a fitness center, and a rooftop terrace.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 7:00 AM to 9:00 AM. Enjoy a bite to eat at Gotham Bistro, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service.


Rooms

The 244 rooms have an array of amenities, including free local calls, laptop-compatible safes, and ironing boards. LCD TVs come with digital channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Desks are also standard. Housekeeping is available on request.


Property features

At Four Points by Sheraton Midtown-Times Square, guests have access to a fitness center, a rooftop terrace, and free WiFi in public areas. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 1 King Bed, City View

1 King Bed | Sleeps 2

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Suite, 1 Bedroom, City View

1 King Bed | Sleeps 4

Guest reviews for Four Points by Sheraton Midtown-Times Square

Everyone (20) Couples (2) Family (2)
4
Everyone

By on Oct 19, 2020

Review comment responded on Oct 19, 2020

Would like to thank you for your review. Look forward to welcoming you back sometime in the near future. Be safe.

5
Everyone

By on Oct 11, 2020

Review comment responded on Oct 12, 2020

Thanks for the review.

1
Business Business

Old facilities. Not hot water. Room was dirty. Bathroom shower gel, shampoo and conditioner dispensers were all empty.

By , from Washington DC on Jul 24, 2020

Review comment responded on Jul 25, 2020

Our sincerest apologies for a stay that was not perfect. The only way we can address this issue is by knowing the room number. Can you kindly call us back. Much appreciated.

3
Partner Couples

Theres was no fridge and no bag to put inside the ice bucket. Also the sink was leaking green stuff underneath.

By , from NJ on Jul 11, 2020

Review comment responded on Jul 11, 2020

Thanks for your feedback which is very useful. Thanks for the information given.

1
Partner Couples

No parking, no room service provided unless requested a day in advance (were not aware of it when we checked in), extended our stay two days and our key cards were not updated (were locked out of the hotel and room). Out of toilet paper in room. Other guest playing loud music, having loud and violent arguments. Very bad!

By on Jun 1, 2020

4
Everyone

The location is great-you can walk everywhere. It is in midtown near theatre, times square, shopping. The rooms are small by most standards but decent sized in Manhattan. The gym is fairly well equipped and the breakfast is good (make sure you have it included).

By on Feb 23, 2020

5
Family Friends

The staff was very friendly and helpful. The room was clean and comfortable. Would definitely stay here again, next time we are in the city.

By , from Orlando on Feb 9, 2020

4
Family

Clean, convenient, attentive staff, except an operator who was short and rude when I called for assistance before arrival. But the staff on site was great!!!

By on Jan 12, 2020

4
Friends

Hotel worked our great for our getaway. Room is a bit close quarters but that’s NY. Like the bottled water offering at the front desk. Nice touch!

By on Nov 13, 2019

4
Everyone

By on Oct 22, 2019

Four Points by Sheraton Midtown-Times Square

326 W 40th Sreet, New York, NY 10018
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