Skip to main content
Beginning of main content

Recent guest reviews

Convenient, affordable, and clean. Great location near everything, but it is across the Port Authority so it’s not the best view or area.

Friendly and helpful staff. Small lobby. Small rooms.

The staff was really friendly. They put me on a high floor but asked before hand if it was ok. The room wasn’t small but it wasn’t big. It’s perfect for a weekend getaway

Location for my business trip

The costumer service and location

It is on time square

The staff was amazing. They all were very helpful. The rooms were tiny. But I felt safe in an area that I didn’t know.

Excellent location, Clean, Friendly staff. I loved my stay here.

Four Points is located across the street from the Bus Depot and a Subway line. There are lots of food options located nearby and it's a short walk to Times Square. There are 8 rooms on each of the 39 floors so you are always close to the elevator. We were on the 18 floor and had a view of the office building across the alley. The rooms are small and clean but we were there to sleep. We had a small refrigerator in the room. The staff are nice and always greeted us when we were coming or going.

The location is perfect. Everything was perfect

Good place to stay

Convenient to what I had to accomplish

The location is great, room is small but it is NYC and it was perfect size for my partner and I. Room was clean,bed was too hard for me personally, and minimal noise from outside. Would definitely stay here again for a no frills hotel and just needing a place to sleep.

Convenient location.

My stay was quite disappointing. Although the location is great, I won't ever select this particular hotel again. Upon checking in, I got in the room to find their were no towels and had to call the front desk; had to call downstairs 2 of 4 nights for clean towels. I requested that housekeeping come in to clean the room each day, so imagine my surprise when I returned after a long day of meetings and the trash and towels were still piled at the door as I left them! The shower temp was either cold or scolding hot...I was unable to adjust the temp to anything neutral. Lastly, the TV in my room needed to be replaced because the speaker rattled and was unclear on most channels or if the volume increased to a certain level. I had to sit at the desk while watching TV because attempting to hear from the bed produced inaudible sounds.

My niece and I stayed here this past week for her 21st bday. The night before our arrival I received an email asking what time to expect us so they could do their best to have our room ready. I responded we were boarding our redeye & would be arriving at 9am. I had very little hope of checking in so early but when we arrived the front desk got us right into our room on the 23rd floor. The room was very spacious, had a view and had a refrigerator (which is beyond rare in nyc). We were able to get unpacked and take a nap before we began our trip. The location is close to multiple subway lines & to a lot of activities. So even though it was snowing it was very easy to get to and from our hotel. We requested extra pillows that were brought to us with minutes and even when my niece asked for dressing for her pizza she got from Joe's, the front desk went to the back and got her some even though we didn't once order food from the hotel. They were so sweet & kind anytime we saw them or had a question. We enjoyed very strong drinks at the bar as well & the bartender was very friendly. And when we brought our luggage down to be picked up from Tote Taxi, the front desk made us feel much better about our pieces going to the right pick up person. Overall this was a 5 star stay & I was not expecting that. I was on a budget on this trip so I had assumed the hotel would be a rough stay but honestly it was nicer than some other hotels I have paid more for. I will absolutely stay again.

W 40th Sreet New York NY

Hotel highlights

  • Walking distance to Times Square and Broadway
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Manhattan, Four Points by Sheraton Midtown-Times Square is within a 10-minute walk of popular sights such as Times Square and Broadway. This 3-star hotel welcomes guests with 244 rooms and conveniences like free in-room WiFi, a gym, and a 24-hour business center.


Dining

Enjoy a bite to eat at Gotham Bistro, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 10:00 AM.


Rooms

Guests can expect to find free WiFi and wired Internet, plus LCD TVs with digital channels and Netflix. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with down comforters ensure a restful night. Free local calls, laptop-compatible safes, and ironing boards are also standard. Housekeeping is available on request.


Property features

At Four Points by Sheraton Midtown-Times Square, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Penthouse, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 4

Guest reviews for Four Points by Sheraton Midtown-Times Square

Everyone (18) Couples (8) Family (11)
4
Family

Convenient, affordable, and clean. Great location near everything, but it is across the Port Authority so it’s not the best view or area.

By on May 14, 2023

4
Family

Friendly and helpful staff. Small lobby. Small rooms.

By on Apr 8, 2023

Review comment responded on Apr 19, 2023

Thank you for your review

4
Everyone

By on Apr 1, 2023

Review comment responded on Apr 25, 2023

Thank you for your review! We hope to see you again

5
Everyone

The staff was really friendly. They put me on a high floor but asked before hand if it was ok. The room wasn’t small but it wasn’t big. It’s perfect for a weekend getaway

By on Mar 13, 2023

Review comment responded on Mar 13, 2023

Thank you for your review

5
Everyone

By on Feb 17, 2023

Review comment responded on Mar 9, 2023

Thank you for your review

4
Business Business

Location for my business trip

By on Feb 12, 2023

Review comment responded on Mar 9, 2023

Thank you for your review

5
Family with small children

The costumer service and location

By on Dec 30, 2022

Review comment responded on Jan 9, 2023

Thank you for your review. We hope to see you again!

5
Family

It is on time square

By on Dec 23, 2022

Review comment responded on Jan 9, 2023

Thank you for your review. We hope to see you again!

4
Family

By , from Stonington on Dec 9, 2022

Review comment responded on Jan 9, 2023

Thank you for your review. We hope to see you again!

4
Family

The staff was amazing. They all were very helpful. The rooms were tiny. But I felt safe in an area that I didn’t know.

By on Oct 31, 2022

Review comment responded on Nov 15, 2022

Thank you for your review. We hope to see you again

Four Points by Sheraton Midtown-Times Square

326 W 40th Sreet, New York, NY 10018
url importing http://www.orbitz.com/New-York-Hotels-Four-Points-by-Sheraton-Midtown-Times-Square.h2804160-p2.Hotel-Reviews
There was an error importing /New-York-Hotels-Four-Points-by-Sheraton-Midtown-Times-Square.h2804160-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/New-York-Hotels-Four-Points-by-Sheraton-Midtown-Times-Square.h2804160-p2.Hotel-Reviews

Frequently asked questions