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Ace Hotel New York

4.0 star property

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Photo gallery for Ace Hotel New York

Front of property
Serves breakfast and brunch
Designer toiletries, hair dryer, bathrobes, towels
Street view
Serves breakfast and brunch

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
20 West 29th Street, New York, NY, 10001
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, Empire State Building
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪9 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite) | 1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 King Bed (Loft Suite)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 Queen Bed (Medium Queen)

8.4 out of 10
Very good
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Medium King)

Deluxe Room, 1 King Bed (Medium King) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Medium King)

8.0 out of 10
Very good
(57 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds (Double)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Double Beds (Double)

8.2 out of 10
Very good
(46 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed (Single)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Single)

7.8 out of 10
Good
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed (Small)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Double Bed (Small)

8.2 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Large)

9.2 out of 10
Wonderful
(16 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, City View

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed, City View

  • City view
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds (Bunk)

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 2 Twin Beds (Bunk)

9.4 out of 10
Exceptional
(3 reviews)
  • 107 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

New York

Located in Manhattan, Ace Hotel New York is within a 5-minute walk of 5th Avenue and within 15 minutes of other popular attractions like Empire State Building. This 286-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • 5th Avenue - 2 min walk - 0.1 miles
  • Museum of Sex - 2 min walk - 0.1 miles
  • Madison Square Park - 3 min walk - 0.2 miles
  • Empire State Building - 6 min walk - 0.4 miles
  • Madison Square Garden - 9 min walk - 0.5 miles

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Ace Hotel Lobby Bar - ‬1 min walk
  • ‪Electric Shuffle NYC - ‬2 min walk
  • ‪Lady M Cake Boutique - NYC - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬2 min walk

About this property

Ace Hotel New York

Guests of Ace Hotel New York enjoy a 24-hour gym, free WiFi in public areas, and a meeting room. Self parking is available for USD 75 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include express check-out, a porter/bellhop, and an ATM.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro 29
  • Libera
  • The Lobby

Things to do

  • 24-hour gym

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon

Early check-in subject to availability

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per day
  • Dogs only
  • 1 total (25 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 45.92 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self parking fee: USD 75 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Property is also known as

Ace Hotel

Ace Hotel New York

Ace New York

New York Ace Hotel

Ace Hotel New York City

Ace Hotel New York City

Ace Hotel New York Hotel

Ace Hotel New York New York

Ace Hotel New York Hotel New York

Frequently asked questions

Is free cancellation available at Ace Hotel New York?

Ace Hotel New York offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Ace Hotel New York?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Ace Hotel New York on May 25, 2026 start from $255, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Ace Hotel New York?

This hotel is situated in Manhattan, just steps from 5th Avenue, and within a 10-minute walk of Madison Square Garden and Herald Square. You'll also find Bryant Park and Broadway less than a mile away.

Is there parking available at Ace Hotel New York?

Yes, parking is offered for USD 75 per day.

Does Ace Hotel New York have a casino on the premises?

No, Ace Hotel New York doesn't have a casino.

Is there an indoor pool at Ace Hotel New York?

No, there is no indoor pool at this hotel.

Is Ace Hotel New York a good place to stay for couples?

Amenities that appeal to couples at this hotel include premium bedding, a minibar, and bathrobes.

Are there hot tubs at Ace Hotel New York?

No, there isn't a spa tub at this hotel.

Does Ace Hotel New York feature a restaurant that includes a breakfast menu?

Yes, Ace Hotel New York has 2 cafes, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Ace Hotel New York allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Ace Hotel New York for a fee of USD 25.00 per pet, per day.

Are there connecting rooms at Ace Hotel New York?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Ace Hotel New York?

The closest major airport to Ace Hotel New York is LaGuardia Airport (LGA), which is 10 mi away (33 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.2 mi away (19-minute drive).

Are there rooms with balconies at Ace Hotel New York?

No, there aren't any guestrooms at Ace Hotel New York that offer a balcony.

Ace Hotel New York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 532 out of 1101 reviews
Rating 8 - Good. 247 out of 1101 reviews
Rating 6 - Okay. 155 out of 1101 reviews
Rating 4 - Poor. 95 out of 1101 reviews
Rating 2 - Terrible. 72 out of 1101 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Kristina

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were so welcoming and accommodating and always pleasant to deal with. The property itself could use a good refresh and every room is very dark and the lobby and room furniture is pretty threadbare. The room we first checked into smelled heavily of moisture and mildew and there were stains on the wall coverings. The next morning i requested a new room and they were very nice and made sure we had a new room by 3pm check in time. The air conditioning in the rooms did not seem to work at all. Not sure how NYC room AC works but the temp never changed no matter how high or low we moved the thermostat; in both rooms we had. Thankfully it was cool out so we could slightly open the windows and they had a box fan we could use. The location was amazing and the Milk Bar in the lobby became our end of the day treat, every day. Overall, the staff were amazing and we had a nice time.
Stayed 3 nights in Apr 2026

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, cool vintage vibe. AC was very cold so I eventually turned it off since it didn’t appear to turn off. Bed was ok, but not to my preference. Lobby had a cool vibe.
Stayed 1 night in Apr 2026

10/10 Excellent

Jay

Stayed 2 nights in Mar 2026

10/10 Excellent

Doug

Stayed 2 nights in Jan 2026

10/10 Excellent

Laura

Stayed 1 night in Feb 2026

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
The ace is my favorite hotel in nyc. The rates are so fair, staff is incredible, vibe is welcoming, rooms are super comfortable.
Stayed 2 nights in Feb 2026

4/10 Poor

Jess

Stayed 1 night in Feb 2026

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness
The ACE team is always so lovely and helpful. And the location can't be beat. The hotel is tired and needs an update. One set of elevators was out for part of our stay, the shelving was coming down in our bathroom, and the furniture in the lounge is no longer shabby chic, it's just shabby. But I still love it for staff, location and people watching!
Stayed 1 night in Feb 2026

6/10 Okay

jamie

Business traveler
Liked: Cleanliness
No hot water so had to move rooms. Hôtel was ok.
Stayed 5 nights in Feb 2026

10/10 Excellent

Gerardo

Stayed 3 nights in Feb 2026

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in Feb 2026

8/10 Good

Aaron

Stayed 1 night in Feb 2026

6/10 Okay

john

Stayed 1 night in Feb 2026

10/10 Excellent

Rebecca Smith

Liked: Cleanliness, amenities, property conditions & facilities
Room was large, clean and quiet. Staff was very friendly at check in and in the lobby bar. We will be back!
Stayed 1 night in Feb 2026

10/10 Excellent

Lauren

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, great views, we had a room facing the Empire State Building! Good location too. Safe area. Would stay again!
Stayed 2 nights in Dec 2025

10/10 Excellent

Arabella

As
Stayed 1 night in Feb 2026

6/10 Okay

Susanna

Disliked: Property conditions & facilities
Staff was wonderful, food great, bed really comfortable with nice bedding, location great. It needs to be updated. The carpet is old, the shower tiles are old showing age, cracking. There wasn’t a place to sit except at an 8 foot cafeteria table that was beat up, and this was an upgraded room. I get the concept, and love the idea, but it opened in 2009, just needs to be refreshed.
Stayed 4 nights in Jan 2026

6/10 Okay

Loretta

The rooms are small, but decent and clean. The staff are friendly and the location was great. My only complaint was that I ran out of toilet paper and had to ask 2x for more before I got any.
Stayed 2 nights in Feb 2026

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at this hotel multiple times and it never disappoints. The rooms are consistently spotless, and the location is unbeatable, just two minutes from the subway, with Macy’s and the Empire State Building both within a ten-minute walk. The staff truly stand out as well: warm, friendly, and always happy to help, which makes every stay feel easy and welcoming.
Stayed 10 nights in Jan 2026

10/10 Excellent

Matthew

Stayed 1 night in Feb 2026

6/10 Okay

Mette

Stayed 2 nights in Feb 2026

10/10 Excellent

Luis

Stayed 3 nights in Feb 2026

10/10 Excellent

James

Stayed 1 night in Feb 2026

10/10 Excellent

Laura

Stayed 5 nights in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and the hotel has a really cool vibe!
Stayed 1 night in Feb 2026

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