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Courtyard New York Manhattan/Times Square West

3.5 out of 5.0

Recent guest reviews

It's a good hotel to stay for business trips. N9t sure for family though since the room is little smaller to accomadate the kids and more boxes.

Typical New York service.. walked in, wasn’t greeted. I was asked “what do you need”, I then said I was checking in and he said “ID and credit card, then slammed the room key on the counter and said elevators are around the corner. The room was nothing like the pictures so don’t let them deceive you. It was VERY small; the room faced another building that had ugly wall units hanging out every window I could literally see into the work place of the people working in the next building.

nice hotel close to Times Square. 37th Street is always congested because it leads unto Lincoln Tunnel. Difficult to take taxi in and out of hotel.

Room was small but in a good location. Short walking to restaurants, shopping and Broadway. Attempted to check-in early, but there were no rooms available. They kept my bag and stated they would call me when the room was ready. Needless to say, I never got a call. Other than that, the rest of the experience was typical of any hotel. My daughter and I had a great time in NY, and really only came to the room to sleep.

Excellent Hotel. Rooms were clean and comfortable. Location of Hotel was close to everything. I will surely be staying here again.

Very pleased! Everything from the location of the hotel, quick check-in and out, the friendliness and knowledge of the staff, cleaniness and comfort of the room, comparable pricing and quietness of the hotel, was perfect! The whole family was extremely happy! Will stay again!

Great location, great hotel. Stayed in many places in New York, one of the best! Definitely coming back. 5 blocks from Times Square, 3 blocks from Penn Station.

The hotel was very comfortable and in a great location. The staff was really friendly and helped me get a car to the airport. I would definitely stay here again.

Check in was easy - front desk staff were friendly.

walking distance from where bus from Washington dc stopped convenient to times square, theatre district, restaurants of all $ and kinds

The accommodations were beyond our expectations. The staff was very helpful at check in, the room was spotless and larger than anticipated. The room appeared to be newly renovated and updated. The bathroom was also very clean and not that typical cramped space you would expect in NYC. Overall a great experience. Would definitely recommend to our friends and will definitely be back.

The staff was delightful and the room was fantastic! Everything is very clean and the cafe right behind the lobby is exactly what we needed!

I was in town for the weekend, so it was a very short trip. The concierge was quite helpful during check-in and equally efficient during checkout. My room view wasn't the great (just a view of the buildings across and to the left and right), but that really wasn't of any consequence as I used my space (1 king bed) as a place to lay my head. The location is ideal, I think, if you're a walker like I am. It's about a 12 minute walk from Penn Station and about a four block walk to Port Authority. I was also within a 15 minute walk to the Highline. I'd definitely recommend staying here.

Great staff and location. Comfortable rooms and great wifi as well. Prices on some things like water very expensive, considering you can get it around the corner for 1/3 of the price.

Overall hotel status was good but when I check in the staff spent so much time to figure out how the booking system works.She asked another staff about many things which made me wait for a long time. Besides it, the other things were great for me.

Interior design is modern, clean, and convenient places to take a rest. Service was great. The hotel location was a little far from downtown and dark at night, but riding a taxi makes a trip convenient.

The staff was nice. The room was very clean and comfortable.

Nice staff and wonderful location. Rooms can be a little more spacious

They were very friendly, room was nice, really nice and spacious bath room, had a nice little frig

Great location, very clean, super nice staff. Very close to metro station, Times Square, restaurants, shopping. Safe area, day or night.

307 W 37th St New York NY

Hotel highlights

  • Walking distance to Macy's and Times Square
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Hell's Kitchen, Courtyard New York Manhattan/Times Square West is within a 10-minute walk of popular sights such as Macy's and Times Square. This 224-room, 3.5-star hotel has a restaurant, free in-room WiFi, and a fitness center. Centrally located in Manhattan, the hotel is also a short walk from Broadway and Empire State Building.


Dining

This hotel is home to a restaurant and a bar/lounge. You can sip a beverage at the coffee shop/café. For your convenience, a continental breakfast is served each morning for a fee.


Rooms

All 224 air-conditioned rooms provide refrigerators, coffee makers, and safes. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.


Property features

Guests of Courtyard New York Manhattan/Times Square West enjoy a fitness center, free WiFi in public areas, and a 24-hour business center. Offsite parking is available for a fee. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-out, laundry facilities, and a garden.

Room options

Deluxe Room, 1 King Bed, City View

King 1 | Sleeps 2

Deluxe Room, 1 King Bed, City View

King 1 | Sleeps 4

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for Courtyard New York Manhattan/Times Square West

Everyone (10) Couples (2) Business (4) Family (1) Other (1) Friends (2)
4

very nice hotel at the heart of the nyc

Everyone

It's a good hotel to stay for business trips. N9t sure for family though since the room is little smaller to accomadate the kids and more boxes.

By , from New York on Nov 14, 2017

1

typical new york service

Everyone

Typical New York service.. walked in, wasn’t greeted. I was asked “what do you need”, I then said I was checking in and he said “ID and credit card, then slammed the room key on the counter and said elevators are around the corner. The room was nothing like the pictures so don’t let them deceive you. It was VERY small; the room faced another building that had ugly wall units hanging out every window I could literally see into the work place of the people working in the next building.

By on Nov 1, 2017

4
Everyone

nice hotel close to Times Square. 37th Street is always congested because it leads unto Lincoln Tunnel. Difficult to take taxi in and out of hotel.

By on Sep 18, 2017

3
Everyone

Room was small but in a good location. Short walking to restaurants, shopping and Broadway. Attempted to check-in early, but there were no rooms available. They kept my bag and stated they would call me when the room was ready. Needless to say, I never got a call. Other than that, the rest of the experience was typical of any hotel. My daughter and I had a great time in NY, and really only came to the room to sleep.

By , from Atlanta, GA on Aug 23, 2017

5
Everyone

Excellent Hotel. Rooms were clean and comfortable. Location of Hotel was close to everything. I will surely be staying here again.

By on Jun 30, 2017

5
Everyone

Very pleased! Everything from the location of the hotel, quick check-in and out, the friendliness and knowledge of the staff, cleaniness and comfort of the room, comparable pricing and quietness of the hotel, was perfect! The whole family was extremely happy! Will stay again!

By , from Georgia on Aug 14, 2016

5

great location!

Everyone

Great location, great hotel. Stayed in many places in New York, one of the best! Definitely coming back. 5 blocks from Times Square, 3 blocks from Penn Station.

By , from Sacramento on Apr 24, 2016

5
Everyone

The hotel was very comfortable and in a great location. The staff was really friendly and helped me get a car to the airport. I would definitely stay here again.

By on Apr 14, 2016

4

nice room, small updated space that was clean and

Everyone

Check in was easy - front desk staff were friendly.

By on Apr 11, 2016

5

nice hotel

Everyone

walking distance from where bus from Washington dc stopped convenient to times square, theatre district, restaurants of all $ and kinds

By on Feb 18, 2016