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Hotel Hugo

4.5 out of 5.0
Overview Reviews Amenities & Policies
525 Greenwich Street, New York, NY
1-844-663-2269
4.2
out of 5
"Good!"
See all 12 reviews
Room cleanliness 4.0
Service & staff 4.5
Room comfort 3.5
Hotel condition 4.0

This hotel is most popular for:

  • Everyone

Recent guest reviews

We loved our stay at Hotel Hugo! The room, staff, restaurant & roof top bar exceeded our expectations. Would definitely stay again!

Loved the rooftop bar. It has spectacular views and the cocktails were amazing! The room was small but it’s expected in NY. The room was clean and bed was comfy. The staff were all great and helpful. Received complimentary proseco and that was a nice gesture. I would definitely come back and stay here again.

We wanted something that was close to the Village but not in it. A quiet neighborhood in SOHO. Two blocks to the 123 and ACE subway. Easy 10 minute walk to Bleecker Safe neighborhood. One block from the river and great views of Lower Manhattan.

Large room with an excellent view. Very comfortable bed.

Nice hotel, great experience. Will stay there again next visit to NYC.

The room I stayed in was nice, but I was surprised that on checkout I was charged an amenity fee that I was not told about before then. They said it was to cover WiFi and other amenities in the room (What other amentities? Pillows?), but when I signed into the wifi, I was not told that I would be charged for it. Kinda disappointing.

This hotel looks better in the pictured than it does in reality. No value for the price and not even close to other soho hotels at the same price range Staff was very nice though.

Great experience! Beds were a little small but room was perfect for a weekend away with friends. Staff was awesome and accomodating. Hotel is in lower manhattan which is awesome but the location wasnt the best, couldnt walk out of hotel to bars and stores it was about a mile away... in warmer weather would have been better.

We were catching a concert a few blocks away so I decided to book a room at Hotel Hugo and it was the right choice as far as neighborhood, distance. The hotel is very nice and has a great staff they also provided a complimentary bottle of champagne which I thought was kool.

The area is very convenient and quiet. The hotel is cute and staffs are super friendly.

Greenwich Street New York NY

Hotel highlights

  • Close to Washington Square Park and 5th Avenue
  • Free in-room wired Internet
  • Onsite dining
  • Fitness center

Located in Manhattan within a short walk of Hudson River Park, Hotel Hugo is within a mile (2 km) of other popular sights such as Washington Square Park. This 122-room, 4.5-star hotel has a restaurant, a fitness center, and a rooftop terrace.


Dining

In addition to a restaurant onsite, there is also a rooftop bar where you can enjoy a drink. Satisfy your hunger from the comfort of your room with room service. Start each morning with continental breakfast, available for a fee from 7 AM to 11:30 AM.


Rooms

All 122 air-conditioned rooms provide iPod docks, minibars, and coffee makers. Guests can expect WiFi, free wired Internet, and 32-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer rainfall showers, designer toiletries, and bathrobes, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Safes, phones, and ironing boards are also standard.


Property features

Hotel Hugo offers a fitness center, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 75 per night, and there's also an airport shuttle for a fee. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this luxury hotel include a meeting room, a 24-hour business center, and a computer station.

Room options

Superior Room

King 1 | Sleeps 2
$144* Per night/room Nov 17 - Nov 18

Deluxe Room, 2 Double Beds

Full 2 | Sleeps 4

Superior Room, 2 Double Beds

Full 2 | Sleeps 4

Deluxe Room

King 1 | Sleeps 2

Guest reviews for Hotel Hugo

Everyone (12)
5
Everyone

We loved our stay at Hotel Hugo! The room, staff, restaurant & roof top bar exceeded our expectations. Would definitely stay again!

By , from Milwaukee WI on Jun 10, 2019

Review comment responded on Jun 11, 2019

Hello Gail! Thank you for sharing your experience with us. I'm so happy to read your visit was up to your standards and expectations. We work hard to make sure our guests have a great time and I'm glad to hear that was your case. Come back soon! We'd love to welcome you again! Sincerely, Pablo Migoya

3
Everyone

By on Nov 21, 2018

Review comment responded on Nov 23, 2018

Dear guest, Thank you so much for providing us with your feedback. If you'd like to discuss how we could have improved your experience, please reach out to me. My contact information can be found on our website in the Contact Us section. Sincerely, Pablo Migoya

5
Everyone

Loved the rooftop bar. It has spectacular views and the cocktails were amazing! The room was small but it’s expected in NY. The room was clean and bed was comfy. The staff were all great and helpful. Received complimentary proseco and that was a nice gesture. I would definitely come back and stay here again.

By , from SF on Nov 17, 2018

Review comment responded on Nov 19, 2018

Hello, Des! Thank you for stopping by to tell us about your stay. I'm happy to hear you enjoyed your stay and your interactions with our staff. You're right, they're super helpful and diligent. I'm also glad to hear you liked your accommodations since we work tirelessly to make our guests feel like at home. Thank you again for all the positive feedback. I'm looking forward to your next visit! Sincerely, Pablo Migoya

5
Everyone

By on Oct 24, 2018

Review comment responded on Oct 25, 2018

Thank you so much for giving us such a great rating! We're glad you enjoyed your experience with us. We're looking forward to your next visit! Sincerely, Pablo Migoya

5
Everyone

We wanted something that was close to the Village but not in it. A quiet neighborhood in SOHO. Two blocks to the 123 and ACE subway. Easy 10 minute walk to Bleecker Safe neighborhood. One block from the river and great views of Lower Manhattan.

By , from Davis, CA on Oct 22, 2018

Review comment responded on Oct 23, 2018

Hello, Ted! Thank you so much for sharing your experience with us and for giving us this great review. I'm happy to read you enjoyed the convenience of our location and that you liked our views. We're looking forward to your next visit! Sincerely, Pablo Migoya

5
Everyone

Large room with an excellent view. Very comfortable bed.

By on Oct 14, 2018

Review comment responded on Oct 15, 2018

Hi there! Thank you so much for sharing your feedback with us and for giving us this amazing 5-star rating. I'm glad to hear you enjoyed our views and that you had a relaxing time during your stay! I hope we have the chance to welcome you again in the future! Sincerely, Pablo Migoya

5
Everyone

Nice hotel, great experience. Will stay there again next visit to NYC.

By on Jul 14, 2018

Review comment responded on Jul 26, 2018

Hello! Thank you for taking the time to give us this amazing review. It’s always rewarding to know our guests had a great time during their stay with us. We look forward to your next visit! Sincerely, Pablo Migoya

3

nice hotel, hidden fees

Everyone

The room I stayed in was nice, but I was surprised that on checkout I was charged an amenity fee that I was not told about before then. They said it was to cover WiFi and other amenities in the room (What other amentities? Pillows?), but when I signed into the wifi, I was not told that I would be charged for it. Kinda disappointing.

By on May 10, 2018

Review comment responded on May 11, 2018

Hello, We are so happy to hear that you enjoyed your room. Please accept our apology regarding the amenity fee. Thank you for sharing this experience and we hope that you will give us a second chance in the future.   Sincerely, Pablo Migoya

2

not comfortable.

Everyone

This hotel looks better in the pictured than it does in reality. No value for the price and not even close to other soho hotels at the same price range Staff was very nice though.

By , from cancun on Aug 23, 2017

4

cute and reasonable boutique hotel

Everyone

Great experience! Beds were a little small but room was perfect for a weekend away with friends. Staff was awesome and accomodating. Hotel is in lower manhattan which is awesome but the location wasnt the best, couldnt walk out of hotel to bars and stores it was about a mile away... in warmer weather would have been better.

By on Jan 10, 2017

Hotel Hugo

525 Greenwich Street, New York, NY 10013
url importing https://www.orbitz.com/New-York-Hotels-Hotel-Hugo.h7091064-p2.Hotel-Reviews