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Hotel Hugo

Property class: 4.5
VIP Access

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Photo gallery for Hotel Hugo

3 bars/lounges, rooftop bar, rooftop bar
Lobby sitting area
3 bars/lounges, rooftop bar, rooftop bar
Property amenity
3 bars/lounges, rooftop bar, rooftop bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
525 Greenwich Street, New York, NY, 10013
  • Place, Hudson River Park
    ‪3 min walk‬
  • Place, New York University
    ‪10 min walk‬
  • Place, Washington Square Park
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(40 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Double Double)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Superior Room (Double Double)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room (Double Double)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Double Room (Double Double)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

New York

Located in Manhattan, Hotel Hugo is within a 5-minute walk of Hudson River Park and within 15 minutes of other popular attractions like Washington Square Park. This 122-room, 4.5-star hotel has a restaurant along with conveniences like a 24-hour gym and a rooftop terrace.

What's nearby

  • Hudson River Park - 3 min walk - 0.2 miles
  • City Winery - 3 min walk - 0.2 miles
  • New York University - 10 min walk - 0.6 miles
  • Washington Square Park - 13 min walk - 0.7 miles
  • 5th Avenue - 14 min walk - 0.8 miles

Getting around

  • Spring St. Station (Vandam St.) - 6 min walk
  • New York Christopher St. Station - 9 min walk
  • LaGuardia Airport (LGA) - 38 min drive

Restaurants

  • ‪Ear Inn - ‬1 min walk
  • ‪Westville Hudson - ‬3 min walk
  • ‪Lindens - ‬3 min walk
  • ‪Kiko - ‬1 min walk
  • ‪Sweetgreen - ‬2 min walk

About this property

Hotel Hugo

At Hotel Hugo, guests have access to a 24-hour gym, a rooftop terrace, and conference space. Self parking is offered for USD 55 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include express check-out, a terrace, and a reception hall.
32-inch flat-screen TVs come with cable channels and first-run movies. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. IPod docks, minibars, and coffee makers are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 55 per day)
  • Self parking on site (USD 55 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7:00 AM to 1:00 PM for a fee: USD 18 to 26 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Azul on the Rooftop
  • Bar Hugo
  • Felix Roasting Co.

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • High chair

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 500 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run movies
  • iPod dock
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per stay
  • Dogs only
  • 1 total (75.00 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Nearby fitness center access
  • Newspaper
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 18.00 to 26.00 per person
  • Self parking fee: USD 55 per day
  • Nearby parking fee: USD 55.00 per day (656 ft away)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Hugo
Hotel Hugo New York
Hugo Hotel
Hugo New York
Hotel Hugo Hotel
Hotel Hugo New York
Hotel Hugo Hotel New York

Frequently asked questions

Are free cancellation options available at Hotel Hugo?

Hotel Hugo provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Hugo?

As of Apr 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Hugo on Apr 26, 2026 start from $245, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Hugo?

This hotel is situated in Manhattan within a short 17-minute walk of 5th Avenue and also 14 minutes on foot from Washington Square Park. You'll also find Brooklyn Bridge and Wall Street within a short drive.

Does Hotel Hugo have a casino on the premises?

No, Hotel Hugo doesn't have a casino.

Will I find an indoor pool at Hotel Hugo?

No, there is no indoor pool at this hotel.

Does Hotel Hugo have a restaurant that serves breakfast?

Yes, Hotel Hugo serves continental breakfast for a surcharge each morning at Felix Roasting Co..

Will Hotel Hugo allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Hugo for a fee of USD 50.00 per accommodation, per stay. The property also provides food and water bowls.

How far is the airport from Hotel Hugo?

The closest major airport to Hotel Hugo is LaGuardia Airport (LGA), which is 11.5 mi away (38 minutes by car). Another top airport is Newark Liberty Intl. Airport (EWR), which is located 12.9 mi away (28-minute drive).

Hotel Hugo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 535 out of 1002 reviews
Rating 8 - Good. 222 out of 1002 reviews
Rating 6 - Okay. 123 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ginna Lizeth, Revere

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location is amazing and the staff was very friendly and efficient. The rooms are clean and stylish. The breakfast downstairs was superb!!! Highly recommended!
Stayed 3 nights in Jan 2026

10/10 Excellent

Melanie

Stayed 1 night in Jan 2026

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel From the moment we arrived we were met at the door and our bags handled. Easy check in. Room was a nice size and very clean. The products were nice, coffee pot convenient and water appreciated. The lounge was fantastic we ate there a few times and everything was great; food, drinks and service! We really enjoyed our stay!
Stayed 3 nights in Jan 2026

6/10 Okay

barry

Stayed 2 nights in Nov 2025

6/10 Okay

barry

Liked: Cleanliness, room comfort
Staff is friendly. Shower in our room was barely functional, otherwise comfortable and clean room
Stayed 2 nights in Jan 2026

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Make sure u get in the right side of the building as wind was howling through the wind all night.
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Excellent staff. Room was perfect.
Stayed 3 nights in Jan 2026

10/10 Excellent

William

Stayed 4 nights in Jan 2026

8/10 Good

Janet, Mechanicsville

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms
Stayed 2 nights in Jan 2026

10/10 Excellent

Katherine

Stayed 3 nights in Jan 2026

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Noisy, slamming doors, elevator, everything just so loud, I guess there is no insulation in the rooms
Stayed 3 nights in Dec 2025

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner was great
Stayed 1 night in Jan 2026

10/10 Excellent

Jose Gilberto Quintero, Quebradillas

Stayed 4 nights in Dec 2025

8/10 Good

India

Liked: Cleanliness, amenities, property conditions & facilities
Great and seamless time.
Stayed 1 night in Dec 2025

10/10 Excellent

Koen

Liked: Cleanliness, amenities, property conditions & facilities
Location, food , rooftop view
Stayed 5 nights in Dec 2025

10/10 Excellent

Jesse Pryor

Liked: Cleanliness, amenities, property conditions & facilities
Location was great. Room was great… for NYC. The rooftop bar had the best view and the BEST cocktails!
Stayed 3 nights in Dec 2025

10/10 Excellent

Gustavo

Stayed 2 nights in Dec 2025

2/10 Terrible

Chamandya

Stayed 1 night in Dec 2025

10/10 Excellent

Brian, Fayetteville

Stayed 2 nights in Dec 2025

10/10 Excellent

Alva

Stayed 4 nights in Dec 2025

2/10 Terrible

Rowie

Disliked: Amenities
This hotel is not worth the money at all. Very disappointing for a 4 star hotel and the price. When I checked in they sent me to a room that wasn’t even made up. The rooftop bar uses plastic glasses, not acceptable for a hotel claiming to be 4 star and charging nearly $500 a night
Stayed 2 nights in Nov 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely boutique hotel. The staff were very courteous and the room was immaculate. The restaurant downstairs is very convenient, serving good food from breakfast to dinner, and offering room service as well.
Stayed 3 nights in Dec 2025

4/10 Poor

Cheyenne

Disliked: Staff & service
There was a mix up with my reservation. I updated the date for an extra day during pre-check in. When I checked in, the woman working the front desk confirmed the information from my pre-check in. Unfortunately, they honored the original check-in date and I was forced to leave due to it being sold out. I didn’t appreciate how management handled the situation making it seem like it was my fault. I am the customer and am not aware of certain policies. Additionally, the front desk should have specified which dates were confirmed. My room was next to a high traffic area so though I was upset to have to find another place to stay I was relieved I wouldn’t have to deal with the loud noises from people in the hallway throughout the night/morning. Would I stay here again? No. I ended up staying at The Moore for my additional night and rate it 5 stars. I wish I had booked The Moore for the entirety of my trip. The rooms are smaller but the staff and service far exceeded Hotel Hugo.
Stayed 2 nights in Dec 2025

8/10 Good

Adam

Stayed 3 nights in Dec 2025

10/10 Excellent

Brooke

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

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