Hotel Hugo

4.5 star property
Luxury hotel with bars and a 24-hour fitness center
VIP Access

Choose dates to view prices

Photo gallery for Hotel Hugo

3 bars/lounges, rooftop bar, rooftop bar
3 bars/lounges, rooftop bar, rooftop bar
Front of property - evening/night
3 bars/lounges, rooftop bar, rooftop bar
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym
  • Pet friendly

Explore the area

View in a map
525 Greenwich Street, New York, NY, 10013
  • Place, Hudson River Park
    ‪3 min walk‬
  • Place, Washington Square Park
    ‪11 min walk‬
  • Place, New York University
    ‪11 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Superior King Room

  • Sleeps 2

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(37 reviews)
  • Sleeps 3
  • 1 King Bed

Superior Room (Double Double)

  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room (Double Double)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe King Room Non Smoking

  • Sleeps 2

Superior Double Double

  • Sleeps 4

Deluxe Double Double

  • Sleeps 4

Superior King Accessible

  • Sleeps 2

Deluxe King Accessible

  • Sleeps 2

Loft Suite ADA

  • Sleeps 2

Superior Double Double ADA

  • Sleeps 4

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About the neighborhood

New York

Located in Manhattan, Hotel Hugo is within a 5-minute walk of Hudson River Park and within 15 minutes of other popular attractions like Washington Square Park. This 122-room, 4.5-star hotel has a restaurant along with conveniences like a 24-hour gym and a rooftop terrace.

What's nearby

  • Hudson River Park - 3 min walk - 0.2 miles
  • City Winery - 3 min walk - 0.2 miles
  • Soho Square - 5 min walk - 0.3 miles
  • Washington Square Park - 11 min walk - 0.6 miles
  • New York University - 11 min walk - 0.6 miles

Getting around

  • Houston St. Station - 6 min walk
  • New York Christopher St. Station - 9 min walk
  • LaGuardia Airport (LGA) - 39 min drive

Restaurants

  • ‪Westville Hudson - ‬3 min walk
  • ‪Ear Inn - ‬1 min walk
  • ‪Kiko - ‬1 min walk
  • ‪Sweetgreen - ‬2 min walk
  • ‪La Colombe Torrefaction - ‬2 min walk

About this property

Hotel Hugo

Luxury hotel with bars and a 24-hour fitness center
At Hotel Hugo, guests have access to a 24-hour gym, a rooftop terrace, and conference space. Self parking is offered for USD 55 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include express check-out, a terrace, and a reception hall.
32-inch flat-screen TVs come with cable channels and first-run movies. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. IPod docks, minibars, and coffee makers are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 55 per day)
  • Self parking on site (USD 55 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7:00 AM to 1:00 PM for a fee: USD 18 to 26 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Azul on the Rooftop
  • Bar Hugo
  • Felix Roasting Co.

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • High chair

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 500 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run movies
  • iPod dock
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per stay
  • Dogs only
  • 1 total (75.00 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Nearby fitness center access
  • Newspaper
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 18.00 to 26.00 per person
  • Self parking fee: USD 55 per day
  • Nearby parking fee: USD 55.00 per day (656 ft away)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Hugo
Hotel Hugo New York
Hugo Hotel
Hugo New York
Hotel Hugo Hotel
Hotel Hugo New York
Hotel Hugo Hotel New York

Frequently asked questions

Are free cancellation options available at Hotel Hugo?

Hotel Hugo provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Hotel Hugo?

This hotel is situated in Manhattan within a short 17-minute walk of 5th Avenue and also 14 minutes on foot from Washington Square Park. You'll also find Wall Street and Brooklyn Bridge within a short drive.

Is parking available on site at Hotel Hugo?

Yes, parking is offered for USD 55 per day.

Does Hotel Hugo have a casino on the premises?

No, Hotel Hugo doesn't have a casino.

Will I find an indoor pool at Hotel Hugo?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Hugo?

There are many amenities for couples at this hotel, including Champagne service as well as 3 bars and a restaurant with al fresco dining.

Are there hot tubs at Hotel Hugo?

No, this hotel doesn't have a spa tub.

Does Hotel Hugo have a restaurant that serves breakfast?

Yes, Hotel Hugo serves continental breakfast for a surcharge each morning at Felix Roasting Co..

Will Hotel Hugo allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Hugo for a fee of USD 50.00 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hotel Hugo?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hotel Hugo?

The closest major airport to Hotel Hugo is LaGuardia Airport (LGA), which is 12.4 mi away (39 minutes by car). Another top airport is Newark Liberty Intl. Airport (EWR), which is located 12.9 mi away (26-minute drive).

Are there rooms with balconies at Hotel Hugo?

No, there aren't any guestrooms with balconies at Hotel Hugo.

Reviews

Hotel Hugo Reviews

8.2

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 509 out of 1005 reviews
Rating 8 - Good. 230 out of 1005 reviews
Rating 6 - Okay. 128 out of 1005 reviews
Rating 4 - Poor. 80 out of 1005 reviews
Rating 2 - Terrible. 58 out of 1005 reviews

Reviews

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean great location. Staff was great. Well visit again.
Stayed 1 night in Aug 2025

8/10 Good

Sheena

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great location poor service

The hotel is in a great location and overall very nice. The service lets it down because the staff are at best disinterested ( reception) and sometimes rude ( coffee shop). The roof top bar is also a bit of a negative because unless you pre book ( which you have to know) you cannot get a table and the constant arrival of non hotel guests means that you can be waiting 10 minutes to get an elevator up to your room
Stayed 4 nights in Sep 2025

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bernie Villanueva is an incredible asset. Looking forward to partnering with your organization
Stayed 1 night in Sep 2025

4/10 Poor

Christopher

Disliked: Cleanliness, property conditions & facilities

Not a good experience

The hotel was very run down. Flooring in the room was coming up, and the A/C was not working. Long black hair was on the floor in the bathroom. It was just over all not a clean or good stay experience. We tried to change rooms but the manger said there were no more rooms, and we could not change to another hotel due to full occupancy in near by hotels. The manager offer a refund, but during check out, they changed and said they could not accommodate our request. Only could offer refund to the resort fee, which was not alot, but that as yet to be refunded. The photos on their website is not a real representation of the rooms or view. I would spend alittle more money and stay somewhere else, don't say at this hotel.
Stayed 2 nights in Sep 2025

6/10 Okay

maria

Stayed 1 night in Aug 2025

8/10 Good

james

Stayed 1 night in Aug 2025

6/10 Okay

Garry

Stayed 5 nights in Aug 2025

2/10 Terrible

NADIA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

I would not recommend this hotel to anyone! We had 4 rooms booked and it’s absolutely not worth the price ! It’s more likely 3 star hotel ! The rooms need highly update with AC and bathroom! Avoid this hotel
Stayed 1 night in Aug 2025

6/10 Okay

NADIA

Stayed 2 nights in Aug 2025

10/10 Excellent

ollie

Stayed 2 nights in Aug 2025

6/10 Okay

Emmanuel

Liked: Staff & service, property conditions & facilities
For the price they charge, I expected at least a comfortable stay, but it felt more like a budget motel than a proper hotel. Save your money and look elsewhere — there are far better options in the area.
Stayed 1 night in Aug 2025

10/10 Excellent

Katerina

Stayed 3 nights in Aug 2025

10/10 Excellent

Samantha

Stayed 2 nights in Aug 2025

10/10 Excellent

Kathryn

Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Skyler

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2025

6/10 Okay

Swati

Definitely not a 4 star hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Gina

Stayed 2 nights in Aug 2025

4/10 Poor

Priyanka

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Hugo was great!

Hotel Hugo was excellent. Would stay there again for sure. I particularly enjoyed the cafe off the lobby and the roof top bar which has amazing views of the Hudson and downtown.
Stayed 1 night in Aug 2025

10/10 Excellent

Susie

Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Emily, Colorado Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had a view of a wall. For $350 I hoped for better. My room was also next to the utility closet where the cleaners would hang out with their music on. Many doors opening and closing made it hard to sleep. The amenities and roof top bars are available to the public making it not as valuable to me.
Stayed 1 night in Aug 2025

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Staff friendly and nice. Property is in a nice neighborhood!! We love the stay there. It would be nice to have more time to stay longer!!
Stayed 4 nights in Aug 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service
The hotel was fine - not great, but fine. Very young clients for the most part. Rooms quite small, but perfectly efficient. The thing that makes this property really good is the staff and service. They are extremely helpful, cheerful and kind. Can’t say enough good about them. Great Soho neighborhood - parking within two blocks - plenty of dining options.
Stayed 2 nights in Aug 2025