Club Quarters is a safe, clean and convenient place to stay in midtown Manhattan. Filtered water and bottles on every floor and coffee/capuchino machine in the lounge is great. But the true gem of this place is the reception staff. Every employee I encountered was warm, welcoming, and helpful!
great location, clean room
Great property in a great location at a great price
Convenience & Cleanliness
The property was located in a great area. The room was very worn and the bathroom was barely a bathroom, more like a closet.
Loved how convenient located it was the staff was superb and the hotel was dog friendly.
Staff was fabulous. My room did not have A/C and was roasting hot. I thought it would cool enough in the evening, but it did not. Hard time going to sleep.
Totally get they have a cancellation policy. That said, I’ve stayed here before on previous business travel to NYC and when I called to move the date of my trip due to me being sick, they could care less. I was prepared to move my trip back a week until I was testing negative but I guess they’d rather have the money now than the future continued business. Classy!
Property was clean and easy to find
The room was very tiny but clean and in relatively good condition. The hotel felt safe and secure. Great for a short stay but rom was too small to stay for an extended time. Staff was very friendly and helpful. Joanne at the front desk was very helpful and went above and beyond to help us. Location is spectacular.
My husband and I both really enjoyed and appreciated the friendliness and helpfulness of the staff. I cannot think of one negative thing to say about our stay.
Easy to check in. Clean. Comfortable bed. I had an unplanned 10 hours in NY on my birthday. I have stayed there before and was happy to stay again.
Staff was so nice and welcoming! Held out luggage on check-in and check-out days.
The staff is great so they are not the reason for the disappointing review. We got a 2 double bed room even though we paid for an upgraded room that had a king bed and different setup. The tub was clogged so me and my companion were standing in our own dirt while showering. We could hear someone else in the hotel through the vent in the bathroom as well. Our key also deactivated on us early when we were returning to get our stuff out of the room to leave. The positioning of the room was unfortunate as well since you can hear the elevator dinging anytime someone uses it. I'd return for the staff but at a different hotel
The hotel was really great. The staff was very friendly, let us check in two hours early and they have a late check out of 12 PM. Highly recommend.
This hotel is always convenient, comfortable, & reasonably priced for such a good location. Definitely a great place to stay for business or pleasure!
It’s ok.
Located in Manhattan, Club Quarters, Times Square - Midtown is within a 5-minute walk of popular attractions such as Rockefeller Center and Times Square. This 170-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.
LCD TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. IPod docks, coffee makers, and phones are also available. Housekeeping is available on request.
Renovated in 2015, Club Quarters, Times Square - Midtown offers a 24-hour gym, free WiFi in public areas, and a conference center. Self parking is offered for USD 55 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Club Quarters is a safe, clean and convenient place to stay in midtown Manhattan. Filtered water and bottles on every floor and coffee/capuchino machine in the lounge is great. But the true gem of this place is the reception staff. Every employee I encountered was warm, welcoming, and helpful!
great location, clean room
Dear Takahiro, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel
Great property in a great location at a great price
Dear Todd, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel
Convenience & Cleanliness
The property was located in a great area. The room was very worn and the bathroom was barely a bathroom, more like a closet.
Dear Douglas,Thank you for taking the time to complete our survey. Your feedback is essential in our ongoing efforts to improve our service standards. I apologize that we failed to meet your expectations on this occasion. Your comments have been shared with the appropriate departments so that they may be addressed and focus our ongoing efforts to make improvements. Please feel free to contact me directly and it will be my pleasure to assist you.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown.Yours sincerely,Ivory G.Guest Experience ManagerClub Quarters Hotel
Loved how convenient located it was the staff was superb and the hotel was dog friendly.
Dear Verenice, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown! All The Best, Ivory G. Guest Experience Manager
Staff was fabulous. My room did not have A/C and was roasting hot. I thought it would cool enough in the evening, but it did not. Hard time going to sleep.
Dear Rene, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience experienced during your stay. Your comments have been shared with the appropriate departments so that they may be addressed. Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown! All The Best,Ivory G.Guest Experience Manager
Totally get they have a cancellation policy. That said, I’ve stayed here before on previous business travel to NYC and when I called to move the date of my trip due to me being sick, they could care less. I was prepared to move my trip back a week until I was testing negative but I guess they’d rather have the money now than the future continued business. Classy!
Property was clean and easy to find
Dear Jennilyn, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown! All The Best, Ivory G. Guest Experience Manager
Dear Courtney, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel