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Recent guest reviews

The rooms are SMALL but clean, We stayed for 4days the location was PERFECT!!

Only one elevator was in service which caused a problem with a 34 floor property

Hotel room has piercing high pitch static noise that kept waking me up in the middle of sleep. I believe Jared Kushner along with a Russian mafia from North Bay, San Francisco took over the room above and set up spying equipment to spying on me in my room. The piercing high pitch noise comes from satellite connection to the spying equipment in the above hotel room. They did the same thing to my New York apartment.

Pros: The proximity to the convention center and Time Square. Cons: lots of construction next door.

Good location but elevator was so slow. Had to walk down 20 flights of stairs with luggage in order to check out. Terrible experience.

W 39th Street New York NY

Hotel highlights

  • Walking distance to New York Times Building and American Lyric Theater
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • 24-hour business center

Located in Midtown, Holiday Inn Express New York City Times Square, an IHG Hotel is a leisurely stroll from popular sights such as Times Square and Madison Square Garden. This 3-star hotel has 210 rooms and welcomes guests with free breakfast, free in-room WiFi, and a 24-hour business center.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. Satisfy your hunger from the comfort of your room with room service.


Rooms

All 210 soundproofed rooms feature coffee makers, safes, and phones. Guests can expect 32-inch TVs with cable channels, along with free WiFi and wired Internet. Other standard amenities include hair dryers, ironing boards, and desks.


Property features

Renovated in 2017, Holiday Inn Express New York City Times Square, an IHG Hotel offers free WiFi in public areas, a 24-hour business center, and express check-out. Self parking is available for USD 45.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include free newspapers, laundry facilities, and an ATM.

Room options

Room, 2 Double Beds, Non Smoking (High floor)

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking (LEISURE)

1 King Bed | Sleeps 2

Standard Room

1 Double Bed | 1 King Bed | Sleeps 2

Room, 1 Double Bed, Non Smoking

1 Double Bed | Sleeps 2

Guest reviews for Holiday Inn Express New York City Times Square, an IHG Hotel

Everyone (32) Couples (2) Family (8)
5
Everyone

By on Mar 1, 2021

Review comment responded on Mar 15, 2021

Thank you for sharing your feedback! We are happy that you enjoyed your stay.

5
Friends Family

The rooms are SMALL but clean, We stayed for 4days the location was PERFECT!!

By on Feb 24, 2021

Review comment responded on Feb 25, 2021

Thank you for sharing your review with us, we are happy that you enjoyed your stay!

4
Everyone

By on Dec 7, 2020

Review comment responded on Dec 9, 2020

Thank you for sharing the feedback.

2
Everyone

By on Oct 20, 2020

Review comment responded on Oct 22, 2020

Thank you for sharing your feeback.

5
Everyone

By on Oct 13, 2020

Review comment responded on Oct 15, 2020

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5
Everyone

By on Oct 13, 2020

Review comment responded on Oct 15, 2020

I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

5
Everyone

By on Oct 10, 2020

Review comment responded on Oct 10, 2020

Thank you for sharing your feedback! We are happy that you enjoyed your stay with us!

5
Everyone

By on Oct 9, 2020

Review comment responded on Oct 10, 2020

Thank you for sharing your feedback! We are happy that you enjoyed your stay with us!

5
Everyone

By on Sep 14, 2020

Review comment responded on Sep 17, 2020

Thank you so much for sharing your feedback!

5
Everyone

By on Sep 4, 2020

Review comment responded on Sep 5, 2020

Thank you for sharing your feedback!

Holiday Inn Express New York City Times Square, an IHG Hotel

343 W 39th Street, New York, NY 10018
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