3.8 out of 5

"Staff very pleasant and helpful. Experience was great. " More

By a verified traveler on Sat 24 Dec 2016

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Hotel Description

Holiday Inn Express New York City Times Square puts you in the heart of New York, steps from Frames Bowling Lounge and within a 10-minute stroll of Times Square. Highlights at this hotel include free buffet breakfast and a 24-hour business center.

All 210 rooms feature TVs with cable channels, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Hair dryers, phones, and irons/ironing boards are also available.

This smoke-free hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Other amenities include laundry facilities, express check-out, and dry cleaning/laundry services. Each morning free breakfast is served. There's also the convenience of valet parking.

Within a 15-minute walk of this 3-star Hell's Kitchen hotel, attractions include Macy's and Broadway.

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$115 per night

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn Express New York City Times Square ratings based on 146 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5
Pros: Friendly staff and the complimentary breakfast.
Cons: Size of room.
Staff very pleasant and helpful. Experience was great.

Posted by , from Sebring, Fl. on Dec 24, 2016

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5 out of 5

Great price

Our stay was great, good price, good location, very clean, breakfast needs to be later than 930.

Posted by on Dec 24, 2016

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4 out of 5

Great hotel for those driving

Great hotel if your driving to city. They are right by the Lincoln tunnel so if your not sure about driving and where to park they will vallet. Also, only a two-3 block walk to time square

Posted by on Dec 16, 2016

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1 out of 5


I never stay in a "hotel" like this i call this tel because is less than a motel. this place is nasty i have about 60+ stay in Holidays Inn and i never stay in a place like this from all the member that work at the "hotel" only 3 people treat us good the rest of them need to go back to school. who ever is reading this review trust me don't stay in this holidays inn you wont have a good experience! i have a lot of picture is in my camara if you need them please ask i will put them on .

Posted by on Nov 13, 2016

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4 out of 5

Nice, clean, safe, accessible to Times Square.

Very clean rooms! Clean hotel. Staff friendly. Enjoyed the complimentary breakfast. Would have liked hotel shuttle service to other parts of the city not as accessible by walking. Also, vending machines on the floors were outdated, out of various snacks and occasionally did not work properly (lost money trying to buy a can of soda). Overall, would come back. Thank you.

Posted by on Aug 22, 2016

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4 out of 5

typical NYC room

pro: free WiFi, clean rooms, comfortable bed and pillows, great city view, easy parking (valet or self park across the street for $50 including tax for 2 nights with a SUV), lots on great bars and restaurants in walking distance, Lincoln tunnel is less than 1 block away, nice water pressure in the shower and the temperature in the room was easy to control and maintain a constant temperature (not too loud either) cons: Very small rooms but what do you except for NYC.

Posted by , from Pittsburgh, PA on Mar 28, 2016

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3 out of 5

Basic accommodations in Manhattan

This hotel is on 39th which doesn't look like a great part of town. Lobby and breakfast area are quite basic but clean. Space constrained around elevators which gets crowded. Rooms are small but clean. Still a good value at $105 but I wouldn't want to be there a week.

Posted by , from denver on Feb 14, 2016

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4 out of 5

trip to times square

this was a family trip to New York, I wanted to stay as close to Times Square as possible. We were on a budget. for the money and the location the trip was ok.. the room was too small for my taste but then again we were in New York.. i was ready for a small room.. the biggest dissapointment was the view: i could only see the building next to us and the elevators were soooo slow. hallways were small also. what made the trip worth it (other than the location) was the free breakfast and the staff in general which was very helpful. If you're not worried about the space and just want to be in New york, save some money. stay at this Hotel. just don't bring too many people over. we were 5 and a child. but everyone was fine with it. we had a great time. don't forget to try the pizza from one of the pizza places on the main street.. NY pizzas are the best!!

Posted by on Feb 6, 2016

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4 out of 5

Pricey with no Glitz!

This hotel has a nice location. It's only a few blocks off the beaten path, but it is overpriced in my opinion. For a few dollars more you can get a hotel with the nice big lobby and bellman and bigger room. In fact, on my last visit to NYC I paid a lot less in a much nicer hotel right in the middle of the action. Our room was extremely small, but it was clean and the staff was very nice. The other downside was the very slow elevators.You could wait quite awhile for an elevator. If you stay there I would recommend that you either stay on floors 30 or higher so the elevators aren't full when you are trying to go down or the lower floors where you can take the stairs. The other plus for this hotel was complimentary breakfast. It isn't great but it will get you by without having to pay for breakfast, and the staff in the breakfast room were excellent!

Posted by on Sep 16, 2015

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5 out of 5

Awesome last minute stay

The staff that helped me with check in was helpful and friendly. I felt welcomed and respected. The room was huge with a king bed and a beautiful view as we were on the 30th floor. The room was spotless. It was a great experience and highly recommended!

Posted by on Sep 14, 2015

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About the Holiday Inn Express New York City Times Square

Location 343 W 39th Street, New York, NY 10018

Property Features

Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. Holiday Inn Express New York City Times Square also features multilingual staff, concierge services, and laundry facilities. Parking is available for a fee. This 3-star New York hotel is smoke free.

  • 210 guestrooms or units
  • 36 levels
  • Built in 2009
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi


Valet parking (surcharge)


  • Airport: New York, NY (LGA-LaGuardia) (15.8 km / 9.8 mi)
  • Train station: New York Penn Station (1.3 km / 0.8 mi)
  • Metro station: 42 St. - Port Authority Bus Terminal Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Holiday Inn Express New York City Times Square offers 210 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations. This New York hotel provides complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • HD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 4 PM
  • Minimum check-in age is 18


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cribs (infant beds) available


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 65-70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Alcohol isn't served at Holiday Inn Express New York City Times Square.