Candlewood Suites New York City-Times Square by IHG

2.5 star property

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Photo gallery for Candlewood Suites New York City-Times Square by IHG

Exterior
Interior detail
Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Suite, 1 Bedroom, Accessible (Roll-In Shower) | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
339 W 39th Street, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Rockefeller Center
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪32 min drive‬

Room options

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(29 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(57 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(82 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(27 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

8.8 out of 10
Excellent
(52 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(152 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

New York

Located in Manhattan, Candlewood Suites New York City-Times Square by IHG is within a 10-minute walk of popular sights such as Times Square and Madison Square Garden. The 188 rooms at this hotel include kitchenettes, refrigerators, and microwaves.

What's nearby

  • Times Square - 6 min walk - 0.4 miles
  • Madison Square Garden - 8 min walk - 0.5 miles
  • Broadway - 8 min walk - 0.5 miles
  • Rockefeller Center - 13 min walk - 0.7 miles
  • 5th Avenue - 13 min walk - 0.7 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Altair - ‬2 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

Guests of Candlewood Suites New York City-Times Square by IHG enjoy a gym, free WiFi in public areas, and a business center. Valet parking is available for USD 85.0 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a computer station, free newspapers, and laundry facilities.
Guests can expect free WiFi and flat-screen TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. Kitchenettes, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 85 per day)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Room service
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Pet weight must not exceed 80 lbs per pet
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 22.95 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 85.0 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

Is free cancellation available at Candlewood Suites New York City-Times Square by IHG?

Candlewood Suites New York City-Times Square by IHG offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Candlewood Suites New York City-Times Square by IHG?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites New York City-Times Square by IHG on May 10, 2026 start from $171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Candlewood Suites New York City-Times Square by IHG?

This hotel is situated in Manhattan within a 10-minute walk of Times Square, Broadway, and Madison Square Garden. You'll also find Bryant Park and 5th Avenue less than a mile away.

Is parking available on site at Candlewood Suites New York City-Times Square by IHG?

Yes, valet parking is offered for USD 85 per day.

Does Candlewood Suites New York City-Times Square by IHG include a casino?

No, Candlewood Suites New York City-Times Square by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites New York City-Times Square by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Candlewood Suites New York City-Times Square by IHG?

Couples staying at this hotel will appreciate amenities like a kitchenette as well as concierge services and a gym.

Are there hot tubs at Candlewood Suites New York City-Times Square by IHG?

No, there isn't a spa tub at this hotel.

Does Candlewood Suites New York City-Times Square by IHG have a restaurant with a breakfast menu?

No, Candlewood Suites New York City-Times Square by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites New York City-Times Square by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Candlewood Suites New York City-Times Square by IHG for a fee of USD 75 per accommodation, per week.

Are there connecting rooms at Candlewood Suites New York City-Times Square by IHG?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Candlewood Suites New York City-Times Square by IHG?

The closest major airport to Candlewood Suites New York City-Times Square by IHG is LaGuardia Airport (LGA), which is 9.5 mi away (36 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.1 mi away (17-minute drive).

Are there rooms with balconies that I can book at Candlewood Suites New York City-Times Square by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites New York City-Times Square by IHG.

Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1008 out of 1893 reviews
Rating 8 - Good. 533 out of 1893 reviews
Rating 6 - Okay. 204 out of 1893 reviews
Rating 4 - Poor. 75 out of 1893 reviews
Rating 2 - Terrible. 73 out of 1893 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again. The room (1 queen bed) was way bigger than expected. Nice big bathroom. Everything was very clean. The location was perfect for what I wanted to do while in town. Price was great.
Stayed 2 nights in Apr 2026

10/10 Excellent

Shamir Isa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at candle wood
Stayed 3 nights in Mar 2026

6/10 Okay

Isis

Liked: Cleanliness, staff & service
The A/C make terrible noise all night
Stayed 4 nights in Mar 2026

10/10 Excellent

Abou

Stayed 1 night in Feb 2026

8/10 Good

Kok Hin

Stayed 8 nights in Jan 2026

8/10 Good

ma.teresita

Liked: Cleanliness, amenities
The staff our very polite and helpful. But they put me in an old room on the fifth flr. The tv channels are limited and with bad reception.’otherwise it’s clean and decent.
Stayed 3 nights in Jan 2026

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. The location was good.
Stayed 3 nights in Jan 2026

10/10 Excellent

Anna

Stayed 4 nights in Jan 2026

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The place was ok accept at the time they only had one elevator running and took me 25 mins to reach the lobby when i left so as long as your not in a rush its cool
Stayed 1 night in Jan 2026

10/10 Excellent

Tatyana

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great time square hotel
Stayed 1 night in Jan 2026

8/10 Good

Paul St.

Liked: Cleanliness, staff & service, amenities
The room was clean though it did show its age. He louvers on the AC unit were busted and the vanity in the bathroom was scuffed up. When I arrived only one elevator was working it took a long time to get an elevator when you wanted one, even when the second elevator was working.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kristal Nikole

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My boyfriend and I had a great stay at Candlewood Suites Times Square. The location is excellent—close to everything while still being easy to get in and out of. The room was clean, comfortable, and exactly what we needed for our NYC trip. We especially want to recognize Cheyanne at the front desk, she was incredibly nice, welcoming, and genuinely awesome. Her friendliness and helpful attitude really stood out and made our stay even better. We would definitely stay here again and highly recommend this hotel to anyone visiting New York City.
Stayed 3 nights in Jan 2026

2/10 Terrible

Shawn

Traveled with family
Buyer beware!!! Horrible experience for our anniversary in New York. After checking in we were told they only have 1 elevator working for 38 floors, we waited up to 35 minutes and missed our Uber ride. I did not want my wife walking down 17 flights of stairs in heels to go see our show. We also experienced loud metal pipes that woke us up several times over the weekend. We also had people partying and smoking weed next to us and had to call the front desk multiple times and have security come up and shut it down at midnight. After letting them know all this all they could say was sorry for the inconvenience… They never offered any kind of credit for the issues. Make sure you pick another place…
Stayed 3 nights in Jan 2026

8/10 Good

Louis

Stayed 4 nights in Jan 2026

8/10 Good

Vincent

Traveled with partner
Liked: Cleanliness, amenities
Elevator problems and bad tv reception. Other than that it was a perfect stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

lillian

Liked: Cleanliness, staff & service, amenities
A very pleasant surprise and well worth the price. Will definitely be staying here again. Thank you!!!
Stayed 2 nights in Jan 2026

10/10 Excellent

HOWARD

Stayed 2 nights in Jan 2026

10/10 Excellent

Isabel

Stayed 4 nights in Jan 2026

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities
the room was clean and the staff was courteous
Stayed 9 nights in Jan 2026

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and easy
Stayed 3 nights in Jan 2026

10/10 Excellent

Rexter

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2026

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, amenities
One of my favorites places to stay
Stayed 2 nights in Jan 2026

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, friendly and attentive. When one of the elevators was not working they did everything to let us know and had someone ride the elevator that was working to pick up people when they texted.
Stayed 3 nights in Dec 2025

10/10 Excellent

Desmond

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice I enjoyed my stay
Stayed 1 night in Jan 2026

10/10 Excellent

Raphael

Stayed 3 nights in Jan 2026