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Candlewood Suites New York City-Times Square by IHG

2.5 star property
Hotel with a fitness center, 7-minute walk to Times Square

Choose dates to view prices

Photo gallery for Candlewood Suites New York City-Times Square by IHG

Exterior
Interior detail
In-room safe, desk, iron/ironing board, free WiFi
Suite, 1 Bedroom, Accessible (Roll-In Shower) | In-room safe, desk, iron/ironing board, free WiFi
Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
339 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪56 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-size fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(24 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(55 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(77 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(25 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

8.8 out of 10
Excellent
(43 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(136 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the neighborhood

New York

Located in Manhattan, Candlewood Suites New York City-Times Square by IHG is within a 10-minute walk of popular sights such as Times Square and Broadway. The 188 rooms at this hotel include kitchenettes, refrigerators, and microwaves.

What's nearby

  • Madison Square Garden - 6 min walk - 0.4 miles
  • Times Square - 6 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles
  • 5th Avenue - 13 min walk - 0.7 miles
  • Empire State Building - 16 min walk - 0.9 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬3 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪Theory Lounge - ‬3 min walk
  • ‪Altair - ‬2 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

Hotel with a fitness center, 7-minute walk to Times Square
Guests of Candlewood Suites New York City-Times Square by IHG enjoy a gym, free WiFi in public areas, and a business center. Valet parking is available for USD 85.0 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a computer station, free newspapers, and laundry facilities.
Guests can expect free WiFi and flat-screen TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. Kitchenettes, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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  • Free WiFi
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 85 per day)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Room service
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Pet weight must not exceed 80 lbs per pet
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 85.0 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

Is free cancellation available at Candlewood Suites New York City-Times Square by IHG?

Candlewood Suites New York City-Times Square by IHG offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Candlewood Suites New York City-Times Square by IHG?

As of Jan 21, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites New York City-Times Square by IHG on Jan 26, 2026 start from $142.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Candlewood Suites New York City-Times Square by IHG?

This hotel is situated in Manhattan within a 10-minute walk of Times Square, Broadway, and Madison Square Garden. You'll also find Bryant Park and 5th Avenue less than a mile away.

Will I be able to park at Candlewood Suites New York City-Times Square by IHG?

Yes, valet parking is offered for USD 85.0 per day.

Does Candlewood Suites New York City-Times Square by IHG include a casino?

No, Candlewood Suites New York City-Times Square by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites New York City-Times Square by IHG?

No, there is no indoor pool at this hotel.

Is Candlewood Suites New York City-Times Square by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchenette as well as concierge services and a 24-hour front desk.

Does Candlewood Suites New York City-Times Square by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites New York City-Times Square by IHG have a restaurant with a breakfast menu?

No, Candlewood Suites New York City-Times Square by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites New York City-Times Square by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Candlewood Suites New York City-Times Square by IHG for a fee of USD 75 per accommodation, per week.

Are there connecting rooms at Candlewood Suites New York City-Times Square by IHG?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Candlewood Suites New York City-Times Square by IHG?

The closest major airport to Candlewood Suites New York City-Times Square by IHG is LaGuardia Airport (LGA), which is 9.5 mi away (36 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.1 mi away (17-minute drive).

Are there rooms with balconies at Candlewood Suites New York City-Times Square by IHG?

No, at Candlewood Suites New York City-Times Square by IHG, there aren't any guestrooms that list a balcony.

Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 893 out of 1699 reviews
Rating 8 - Good. 486 out of 1699 reviews
Rating 6 - Okay. 185 out of 1699 reviews
Rating 4 - Poor. 62 out of 1699 reviews
Rating 2 - Terrible. 73 out of 1699 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Melanie, DUNCANVILLE

Liked: Staff & service
Room was clean, it’s an ok place to stay for short term, couple of days. Needs upgrades! Old cabinets, old appliances (hotels use pod coffee makers now). Cabinets are old and worn. Heater made strange sounds when it started and stopped yet it still kept the room warm at night. The kitchenette feature was a plus although I didn’t use the dishwasher or cooktop. It was convenient to have a full size refrigerator and dishes to use. I’d stay again because of the location and price.
Stayed 4 nights in Dec 2025

6/10 Okay

LEONARDO

Liked: Cleanliness, staff & service, amenities
The room they gave me was not good. No window, dark. They took advantagr of my early checout (30min earlier) to assign, I guess, the wort room of the property. I was ther once before and the room I got was excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 3 nights in Oct 2025

6/10 Okay

Yomarie

Traveled with family
Liked: Staff & service
Disliked: Amenities
Room 103 had a roach and bug in my pillow
Stayed 1 night in Oct 2025

6/10 Okay

Kelsie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was very friendly. There are only 2 elevators for 30+ floors which was very problematic especially when one of the elevators wasn’t working. Having to walk up 25 floors is not fun at all.
Stayed 6 nights in Oct 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was compact. Bed was ok. Room was clean. We didn’t cook but had a full size fridge and small cooktop. Location was good. The restaurant across the street The Mercato was AWESOME.
Stayed 4 nights in Oct 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff and location.

Staff was very friendly and helpful. Hotel was in great walking distance from Times Square and Javitits Center. The room was comfortable and had everything I needed and more (full kitchen with full size fridge, microwave, and coffee maker).
Stayed 6 nights in Oct 2025

10/10 Excellent

Neal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful place to stay

This was a great value and a great hotel. I really appreciated the kitchenette as I didn't want to eat in expensive restaurants all the time. I was surprised to have housekeeping service every day, although it wasn't necessary. The room was spacious and I enjoyed the comfy recliner after a day of walking the streets of the city. The only disappointment was an elevator took a while to get to your floor. A maintenance team worked on it for a few days and had it fixed by the time I left. Kudos to the friendly and accommodating staff, who texted you daily to make sure that your stay was going smoothly. The muffins and cookies were a tasty bonus. I would absolutely book this hotel again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son lives in NYC and Candlewood is my favorite place to stay when visiting him. I love the kitchen area! I am able to make my own breakfast and heat up leftovers from restaurants. The room is spacious with three seating options and it is close to the Broadway theaters and to shopping and restaurants. Also, its proximity to Penn Station and Port Authority makes it convenient whether I am coming in from an airport or from the NJ Transit.They have a little store in the lobby where you can get food items and you can also borrow small kitchen appliances, books, games, etc. Overall, a great value.
Stayed 2 nights in Oct 2025

6/10 Okay

Marcelino

Business traveler
Liked: Staff & service, room comfort
Hotel was very old. My room definitely needed upgrades. I had issues with the door actually opening to enter the room
Stayed 2 nights in Oct 2025

6/10 Okay

Alex

Stayed 4 nights in Oct 2025

10/10 Excellent

Rusty

Liked: Cleanliness, staff & service, property conditions & facilities
The room was great!
Stayed 4 nights in Sep 2025

2/10 Terrible

Dasos

Stayed 5 nights in Aug 2025

6/10 Okay

Jun

Traveled with group
For some reason, they charged me with travel fee something during my checkout. I don’t know what that is.
Stayed 2 nights in Oct 2025

4/10 Poor

Lisa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The water in the shower did not go down. My husband stood in ankle deep water that never went down. The toilet moved when you sat on it- definitely over paid!
Stayed 1 night in Oct 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this room! The view was lackluster as you looked straight into another building, but otherwise was everything I had hoped for and more! Great bathroom, great kitchenette, great bed.
Stayed 6 nights in Oct 2025

8/10 Good

Leidy

Stayed 4 nights in Sep 2025

10/10 Excellent

Firas

Stayed 3 nights in Jun 2025

6/10 Okay

Brad

Liked: Staff & service
Nice staff. Hotel needs updating
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Stayed 3 nights in Sep 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and quiet. We appreciated the complimentary coffee, tea, and fruit-flavored water in the lobby. The guest laundry was very convenient. I want to compliment employee Toulia, who was very helpful. The hotel is very well-located, with many subway and bus connections. We would definitely stay there again.
Stayed 7 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was kind and polite. Location was great. Comfortable beds and pillows. Housekeeping kept up nicely. Rated low cause we stayed 4 nights and only hot water for 2 of those nights.
Stayed 4 nights in Oct 2025

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