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Candlewood Suites New York City-Times Square by IHG

2.5 star property
Hotel with a fitness center, 7-minute walk to Times Square

Choose dates to view prices

Photo gallery for Candlewood Suites New York City-Times Square by IHG

Exterior
Lobby sitting area
Interior detail
City view
Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Room service
  • Parking available
  • Pet friendly
  • Gym
  • Laundry

Explore the area

View in a map
339 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-size fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.2 out of 10
Very good
(19 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(53 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (High Floor)

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(74 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(24 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite

8.8 out of 10
Excellent
(42 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(133 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

New York

Located in Manhattan, Candlewood Suites New York City-Times Square by IHG is within a 10-minute walk of popular sights such as Times Square and Broadway. The 188 rooms at this hotel include kitchenettes, refrigerators, and microwaves.

What's nearby

  • Madison Square Garden - 6 min walk - 0.4 miles
  • Times Square - 6 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles
  • 5th Avenue - 13 min walk - 0.7 miles
  • Rockefeller Center - 16 min walk - 0.9 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬3 min walk
  • ‪Theory Lounge - ‬3 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪Cafe Aroma - ‬2 min walk
  • ‪Aleef Coffee - ‬1 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

Hotel with a fitness center, 7-minute walk to Times Square
Guests of Candlewood Suites New York City-Times Square by IHG enjoy a gym, free WiFi in public areas, and a business center. Valet parking is available for USD 85.0 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a computer station, free newspapers, and laundry facilities.
Guests can expect free WiFi and flat-screen TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. Kitchenettes, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Pod Times Square
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 85 per day)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Room service
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Pet weight must not exceed 80 lbs per pet
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: USD 85.0 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

Is free cancellation available at Candlewood Suites New York City-Times Square by IHG?

Candlewood Suites New York City-Times Square by IHG offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Candlewood Suites New York City-Times Square by IHG?

As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites New York City-Times Square by IHG on Nov 30, 2025 start from $139.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Candlewood Suites New York City-Times Square by IHG?

This hotel is situated in Manhattan within a 10-minute walk of Times Square, Broadway, and Madison Square Garden. You'll also find Bryant Park and 5th Avenue less than a mile away.

Will I be able to park at Candlewood Suites New York City-Times Square by IHG?

Yes, valet parking is offered for USD 85.0 per day.

Does Candlewood Suites New York City-Times Square by IHG include a casino?

No, Candlewood Suites New York City-Times Square by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites New York City-Times Square by IHG?

No, there is no indoor pool at this hotel.

Is Candlewood Suites New York City-Times Square by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a kitchenette as well as concierge services and a 24-hour front desk.

Are there hot tubs at Candlewood Suites New York City-Times Square by IHG?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites New York City-Times Square by IHG have a restaurant with a breakfast menu?

No, Candlewood Suites New York City-Times Square by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites New York City-Times Square by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Candlewood Suites New York City-Times Square by IHG for a fee of USD 75 per accommodation, per week.

Are there connecting rooms at Candlewood Suites New York City-Times Square by IHG?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Candlewood Suites New York City-Times Square by IHG?

The closest major airport to Candlewood Suites New York City-Times Square by IHG is LaGuardia Airport (LGA), which is 9.5 mi away (36 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 11.1 mi away (17-minute drive).

Can I book a room with a balcony at Candlewood Suites New York City-Times Square by IHG?

No, you won't find guestrooms with balconies at Candlewood Suites New York City-Times Square by IHG.

Reviews

Candlewood Suites New York City-Times Square by IHG Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 829 out of 1612 reviews
Rating 8 - Good. 472 out of 1612 reviews
Rating 6 - Okay. 180 out of 1612 reviews
Rating 4 - Poor. 60 out of 1612 reviews
Rating 2 - Terrible. 71 out of 1612 reviews

Reviews

6/10 Okay

LEONARDO

Liked: Cleanliness, staff & service, amenities
The room they gave me was not good. No window, dark. They took advantagr of my early checout (30min earlier) to assign, I guess, the wort room of the property. I was ther once before and the room I got was excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Best location
Stayed 6 nights in Aug 2025

2/10 Terrible

Troy

Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

ciara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close the hotel was to many popular sightseeing areas. The staff was very nice and the room was spacious and spotless. Overall, I had a wonderful stay and would consider staying here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Munish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute Gem!

This property is absolute value for money. The place is excellently located and the staff and personnel make the stay extra special. I had a great stay and can’t wait to come back in my next visit.
Stayed 4 nights in Aug 2025

6/10 Okay

Maryam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air condition was bad no cold air in the room and there was a leakage of water
Stayed 3 nights in Aug 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

GRAYCE MARIE MANGUAL-, CAROLINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo Traveler.... Nice place to stay for 6 days. The staff very friendly. I felt very comfortable and mostly secure.
Stayed 5 nights in Aug 2025

10/10 Excellent

Brendeka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean, room was spacious. Complimentary snacks at check-in and daily complimentary lemonade everyday in the foyer. Staff was very friendly and helpful.
Stayed 5 nights in Aug 2025

10/10 Excellent

Bobby

Stayed 2 nights in Aug 2025

10/10 Excellent

Karla

Stayed 6 nights in Aug 2025

8/10 Good

aurora

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Great location and service reasonable rates

Great location hotel not far from times square, attentive staff and reasonable price. Lesson for me not to choose room by hotel lobby since it's often loud with thin walls next door rooms, hole in stove top burner and microwave had no glass for turn while heating food. Bathtub needs non slip since it's slippery.
Stayed 3 nights in Aug 2025

6/10 Okay

Santhosh Kumar

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Not worth the money except for proximity to the downtown.. The rooms are shabby and old.. Bathrooms are rusty..
Stayed 4 nights in Aug 2025

10/10 Excellent

Cynthia, Charleston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay at candlewood suites and I will go back. They are in a fantastic location, the room was spacious and clean, the staff were amazing. I have nothing negative to say, I had an excellent stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

BLANDINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Rosibel

Stayed 4 nights in Aug 2025

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient with a large refrigerator and kitchen
Stayed 2 nights in Aug 2025

10/10 Excellent

Shamarian, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here as a female solo traveler and I felt safe and comfortable. Staff was personable and helpful. The location was perfect, and the room had everything I needed especially the refrigerator and microwave. This is my new go to hotel in NYC.
Stayed 2 nights in Aug 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad value for money in New York which is just super expensive from a UK Pound point of view. Staff work hard and are friendly but hotel is getting a little worn . We were allowed an early check in and late check out which was good. Bedrooms are decent size and have a bath and kitchenette. Double glazing does not keep out traffic noise and constant sirens. Lift buttons don’t light up and bath plug doesn’t work. Lacks enough cooking implements to do much cooking. Bed linen and pillows are lovely and soft. Aircon is highly effective but noisy. Gym is smallish and in basement. Lauderette is free to use and a plus. Reception area is pleasant and has free drinks and treats which is good after a long day dodging traffic on the mean streets. This area of Midtown had its fair share of vagrants but most are not aggressive . There is a constant stink of skunk cannabis on the streets. Hotel is well located and just minutes from subway at 42nd Street and Time Sq. might we worth spending a little more because everything is so expensive anyway .
Minutes from Time Square
Stayed 8 nights in Aug 2025

10/10 Excellent

Lourdes

Stayed 5 nights in Aug 2025

10/10 Excellent

Camille

Traveled with partner
Liked: Cleanliness, staff & service
Courteous staff Strategic location Clean rooms Front desk 24hr service
Stayed 4 nights in Aug 2025

8/10 Good

Craig

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Carlos

Business traveler
Liked: Cleanliness, staff & service
The hotel was clean and the service was excellent, but the rooms need remodeling.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fatema

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
let us check in early, had complimentary water, waterbottles, and lemonade. very nice staff
Stayed 3 nights in Aug 2025

8/10 Good

Loreli

Liked: Cleanliness, staff & service
Nice hotel for price
Stayed 2 nights in Jul 2025

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