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Stayed here for a hockey tournament being played at LC Walker arena. Walking distance to the rink. Some restaurants and bars are nearby and can be easily walked to. Room was clean, well detailed, bed was comfortable, nice walk -in shower. Will staty here again if back in Muskegon
Really enjoyed my stay here. Very clean hotel, staff was very accommodating with special parking needs and late check out- I had dinner and breakfast at the hotel restaurant, a little pricey but good food.- thank you!!
Newly renovated, very clean and upscale hotel. Our room had nice bed linens, pillows, and plush towels. Excellent walk-in shower with rainfall showerhead in bathroom. Digital temperature control in the room worked well (not too hot or too cold). Plenty of USB outlets for charging phones, etc. Nice, Keurig coffee maker. We loved the free bottled water and internet. This hotel had some upscale items not always found in other hotels (big-screen TV, nice bath products, etc.). Staff were friendly. Restaurant and pool were nice. Our only complaint is bubbles in hot tub weren't working (jets worked but no bubbles) and walls were too thin (we heard a baby crying in room next door most of the night our second night). We would definitely stay again.
Hotel is completely renovated from It's Holiday Inn days. The hotel's location is centrally located to attractions and restaurants'. Rooms are bright and clean, hotel staff was professional, friendly and informative. Lobby is large and impressive with a in house restaurant. Parking could be a problem.
We've stayed at this (Holiday Inn) property every year for our Muskegon visit, so when we heard it was getting a renovation, we couldn't wait to see it this year. In our reservation, we requested a room near an elevator and when we got there, we were placed in literally the last room in the hallway. We figured it was because they were full and let it go. We find out the next day, the hotel was almost empty. Holiday Inn always had a continental breakfast, which we paid extra to be sure to get only to find out that this Mariott doesn't do that most days. We had to choose from a menu. We also had hit and miss housekeeping. One day, we came back from the beach hot and ready for showers in the evening to find our room hadn't been touched. Instead of fixing it, they gave us a bigger trash bag to put our trash in and I was told to go get my own towels from the gym. The lobby is spectacular, but the room renovations (at least where we were) were poorly done - loose ceiling tiles in the bathroom, cracks in the wall and ceiling paint, rusty air vents. I don't know if it was because we were there right after they changed hands and were still figuring things out or if this is how Mariott operates, but we won't be back to this property next year.
Newly renovated hotel. Greeted with a smile at check in. Staff was friendly. Our room with two beds was clean and bright. Comfortable and quiet. I would definitely stay here again. One thing...coffee (Starbucks) in the lobby got a late start and was not open at 6:30 am. The lady at the bar was extremely helpful and warmed a sandwich I purchased and got us some coffee. Very sweet of her.
I have mixed feelings about this hotel. It's like I want to give it multiple ratings. I would rate the rooms 4.5, the only bad thing was our first room had a musty smell. It wasn't too bad though, so we stayed. As we're watching TV about 930 at night our cable goes out. They said they would send someone, but ended up asking us to change our room. We lugged our stuff to another room which was on the opposite side of the hotel so no view of the water (which we had requested in the beginning). Called down and they found us another room two floors down with a slight water view. When I travel, I like to ask the front desk staff for recommendations on places to eat, etc because I figure they would know. The guy suggested a place but then admitted he's never been there before and just started listing all the places that were close. I can look that up myself. Finally, the bed was extremely firm which was fine for my husband but killed my back and had me tossing and turning all night and waking up with a stiff back. So overall, pros and cons. Not sure I would stay here again.
We stayed at the Delta for my nephew’s wedding which was right across the street. We were skeptical about the hotel due to several negative comments on a few review sites. In all, we had 7 rooms between 20 of us. Immediately, upon our arrival we felt very comfortable with the staff and the environment. My group arrived late and check-in was quick and welcoming. Our request for adjoining rooms was fulfilled. The rooms were clean and comfortable. One of our rooms did not have bath towels and a call to the front desk was immediately answered and towels to the room within 5 minutes. During our two night stay all our needs were met and the front desk and cleaning crew were very attentive asking if we needed anything several times. Check out was quick and the billing was accurate. The restaurant had a great and reasonable priced buffet on Sunday morning. I am not sure what prompted the negative reviews that made us concerned about the Delta, but if there were problems as the new facility was opening they have definitely made adjustments. I would recommend this hotel to anyone staying in Muskegon!
I was very impressed with this hotel. Great location downtown to walk around and explore some fun spots. The hotel was new and modern, staff were really nice and friendly. The pantry was well stocked but no place to sit and eat. You need to take everything back to your room.
Clean and comfortable rooms. Bed was spectacular! Had a chopped salad in the restaurant which was fantastic and it was reasonably priced. Melissa was my server and she is wonderful and did a great job with making my cosmo's too. The hotel desk personnel were very pleasant as well.
Located in Nelson, Delta Hotels by Marriott Muskegon Downtown is adjacent to Frauenthal Center for the Performing Arts and within a 5-minute walk of Muskegon Museum of Art. This 201-room, 3-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is available for a fee.
All 201 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. Flat-screen TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.
Guests staying at Delta Hotels by Marriott Muskegon Downtown enjoy an indoor pool, a 24-hour fitness center, and a spa tub. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and concierge services. Additional amenities include a sauna, free WiFi in public areas, and conference space.