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Quality Suites

2.5 out of 5.0

Recent guest reviews

Staff was great at the hotel. The room was ok the beds were really hard and the air conditioning unit had dust and so forth all in it plus a back stairwell that had a door on it didn't even have any security where all you had to do was turn the handle and you could come in from outside and have access to the hotel. The pool was supposed to be a heated pool yet when we went to check on it in the pool was not it did not seem heated at all. Keep on losing Wi-Fi connection on my tablet and phones.

The hotel was quite clean, the staff was very friendly and helpful, and the location was very convenient. I think that the cost was quite reasonable for the area and the amenities. I must say that the breakfast was not something to rave over, but then I didn't expect it to be. There were items that I could eat, so I didn't have to find a restaurant very quickly, but if I had, there were a few close by that would serve a traditional breakfast. Back to the room it was quiet, clean, and provided everything that I needed. I know that when I need to return to Morristown, TN, I will stay at the Comfort again.

We had a good experience with the hotel and a great experience with the staff The physical part of the building looked a little worn,but they were updating and painting while we were there. The staff was exceptional- extremely friendly and customer oriented They were pleasant,all had smiles and asked us to let them know if there was anymore they could do for us! Do not take them for granted!

We were very pleased with the hotel. We were visiting family in the area and this hotel fit our needs very well. It is somewhat dated, but it was well managed and most importantly it was clean. The location is very good with access to various eating establishments and other retail stores. Compared to other hotels in the area the cost was also good. We would definitely stay here again.

we came from Minnesota to a NASCAR race, the staff was very helpful in recommending places to eat and shop, very clean also!

This was one of the best hotels I've stayed in

it was nice. Our room however had the signs of water previously running down the outside. No water was present during our stay but the paint and texture was beginning to pull away from the wall

Liked the large room and sitting area. Great pool for the grandkids.

3660 W Andrew Johnson Hwy Morristown TN

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Quality Suites places you within a 10-minute drive of Panther Creek State Park and Millstone Golf Club. This 82-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. It's in central Morristown and also within a 20-minute drive of Great Smoky Mountains Expo Center.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM. You can get a quick energy boost at the coffee shop/café.


Rooms

All 82 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. 32-inch LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard.


Property features

At Quality Suites, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Full 1 | Sleeps 3

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

41% of guests recommend this hotel

Total of 51 reviews