Quality Suites

2.5 star property
Art Deco hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Quality Suites

Lobby
Meeting facility
Deluxe Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet
Suite, Non Smoking | In-room safe, desk, iron/ironing board, free wired internet
Indoor pool

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Breakfast included
  • Air conditioning

Explore the area

View in a map
3660 W Andrew Johnson Hwy, Morristown, TN, 37814
  • Place, Panther Creek State Park
  • Place, Cherokee Park
    ‪13 min drive‬
  • Place, Cherokee Reservoir
    ‪16 min drive‬

Room options

Deluxe Suite, Non Smoking

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, Non Smoking

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite, Non Smoking

  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed

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About the neighborhood

Morristown

Quality Suites places you next to Manley Plaza and within a 15-minute walk of Fountain Plaza. This 82-room hotel has free breakfast along with conveniences like an indoor pool and free self parking.

What's nearby

  • Manley Plaza - 3 min walk - 0.2 miles
  • Morristown Plaza - 3 min drive - 1.9 miles
  • Cherokee Park - 13 min drive - 7.8 miles
  • Great Smoky Mountains Expo Center - 15 min drive - 10.8 miles
  • Cherokee Reservoir - 16 min drive - 5.1 miles

Getting around

  • McGhee Tyson Airport (TYS) - 60 min drive

Restaurants

  • ‪Good Ole Days Sports Grille - ‬20 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Huey Magoo's Chicken Tenders - ‬20 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Cheddar's Scratch Kitchen - ‬12 min walk

About this property

Quality Suites

Art Deco hotel with free breakfast and a fitness center
Guests staying at Quality Suites enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
Guests can expect to find free wired internet and 32-inch LED TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Sofa beds, refrigerators, and microwaves are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 1992
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Hotel Morristown
Comfort Suites Morristown
Comfort Hotel Morristown
Quality Suites Morristown
Quality Suites Hotel Morristown
Quality Suites Hotel
Quality Suites Morristown
Quality Suites Hotel Morristown

Frequently asked questions

Is a free cancellation option available at Quality Suites?

Quality Suites offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Quality Suites?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Quality Suites on Oct 14, 2025 start from $99.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Quality Suites?

This hotel is located in Morristown, just steps from Manley Plaza. You'll also find Fountain Plaza and Cherokee Crossing less than a mile away.

Will I be able to park at Quality Suites?

Yes, self parking is offered for free at the hotel.

Does Quality Suites have a casino on the premises?

No, Quality Suites doesn't have a casino.

Will I find an indoor pool at Quality Suites?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Quality Suites?

Couples staying at this hotel will appreciate amenities like free Internet access as well as an indoor pool and a café.

Are there hot tubs at Quality Suites?

No, there isn't a spa tub at this hotel.

Does Quality Suites have a restaurant with a breakfast menu?

Yes, Quality Suites serves free buffet breakfast each morning from its cafe.

Will Quality Suites allow pets to stay free of charge?

No, pets aren't allowed at Quality Suites.

Does Quality Suites have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Quality Suites?

No, you won't find guestrooms with balconies at Quality Suites.

Quality Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 112 out of 462 reviews
Rating 8 - Good. 127 out of 462 reviews
Rating 6 - Okay. 71 out of 462 reviews
Rating 4 - Poor. 65 out of 462 reviews
Rating 2 - Terrible. 87 out of 462 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Liked: Cleanliness, staff & service
They have new platform style beds on metal frames. Every movement reminds you of the sound of a truck emptying a dumpster. I even looked for the truck, it was so loud.
Stayed 1 night in Jun 2025

10/10 Excellent

Ann-Marie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking was rough
Stayed 3 nights in Jun 2025

4/10 Poor

Jeffrey, Yorktown

Disliked: Cleanliness, property conditions & facilities
First room was not clean. Towel was used in bathroom. Soap was open. Gave us a new room. Crack and hole in tub. Took pic and showed to desk.
Stayed 2 nights in May 2025

4/10 Poor

Samantha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Should be called Low Quality Inn

Just not a nice hotel. Old, smelled bad, no updates, never could get the shower to heat up, pool room covered in mold and mildew. And on top of all of the I seemed to have interrupted the receptionist vape break to check in. Rude and unfriendly.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We got in late they still let us check in. There was a weird extra 3 dollar plus charge at end the clerk couldnt explain i just paid to be checked out and on our way. Breakfast was good
Stayed 1 night in Apr 2025

8/10 Good

Amanda

Stayed 1 night in Apr 2025

10/10 Excellent

Marlisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Michael A

Traveled with family
Disliked: Cleanliness, amenities
We found bedbugs
Stayed 2 nights in Mar 2025

6/10 Okay

corey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Dyana

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Condemnable

We couldn’t stay! It was deplorable. The wall in lobby as you enter is cracked all the way across. It smelt musty as soon as you entered. The 1st room had cobwebs above the beds and blood on the way. The 2nd room had small black dots all over the ceiling in the bathroom, bloody booger like things on the ceiling, the shower head and shower pole was literally coming out of the way. The place was dingy, dark, and smelt like mold. There was vandalism on the dresser. We couldn’t stay. We let the front desk guy know who was not surprised and admitted that some of the rooms leak when it rains!
Stayed 1 night in Feb 2025

8/10 Good

Roy

Stayed 1 night in Jan 2025

6/10 Okay

Timothy

Business traveler, Traveled with family
Liked: Cleanliness

Smelt like midew

The room i had smelt like mildew the bathroom smelt the worst for the midww smell the blankets smelt the same way my family used our own blankets over that reason the rooms are out of date especially for the cost next time ill stay elsewhere
Stayed 1 night in Jan 2025

8/10 Good

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Stayed 3 nights in Jan 2025

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where every nice and I sleep well.
Stayed 2 nights in Dec 2024

2/10 Terrible

Rebecca

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Stephanie

Disliked: Property conditions & facilities
Mold in refrigerator. Indoor pool was cold.
Stayed 3 nights in Nov 2024

2/10 Terrible

Tesah

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting. Roaches and bed bugs!!
Stayed 2 nights in Nov 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Oct 2024

8/10 Good

Shinji

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Denise

Traveled with partner
Liked: Staff & service
It was an okay stay
Stayed 2 nights in Oct 2024

2/10 Terrible

thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't even stay here after seeing how trashed the outside was... and read the reviews AFTER I booked. While I'm sure there are some employees working hard there, the building is literally falling apart. I can't believe it's allowed to operate. Ate the money and booked a better spot down the street.
Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in around midnight with my wife and 2 kids. Went to the room and it smelled funny. After trying to sleep for a couple hours I woke up coughing. After turning the lights on to take a better look the AC and the walls by the window were covered in mold. The ceilings had stains from water leaks, the drapes were stained as well from apparent water exposure. I went to the desk asking for a refund seeing we had only been there a couple hours. He said no "we had been asleep already". I showed him pictures still no change. No other rooms were available either. I had to drive another hour to near by Knoxville to rent another hotel room. So now I'm out the 2 days I paid for only 2-3 hours tops at this run down hotel. I am filing a lawsuit in their county for this. Expedia should do a better job of checking their list of hotels.
Stayed 2 nights in Sep 2024

6/10 Okay

Alan

Stayed 3 nights in May 2024