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Recent guest reviews

The room was good size plenty room

Staff were very friendly and professional. The facility needs a vast improvement. Very poor condition, broken toilet, broken towel and toilet paper holders, leaking pipes in bathroom, strong smell of mold, torn/ripped carpet, stains, heavy smell of smoke in non-smoking rooms.

Staff was great at the hotel. The room was ok the beds were really hard and the air conditioning unit had dust and so forth all in it plus a back stairwell that had a door on it didn't even have any security where all you had to do was turn the handle and you could come in from outside and have access to the hotel. The pool was supposed to be a heated pool yet when we went to check on it in the pool was not it did not seem heated at all. Keep on losing Wi-Fi connection on my tablet and phones.

The hotel was quite clean, the staff was very friendly and helpful, and the location was very convenient. I think that the cost was quite reasonable for the area and the amenities. I must say that the breakfast was not something to rave over, but then I didn't expect it to be. There were items that I could eat, so I didn't have to find a restaurant very quickly, but if I had, there were a few close by that would serve a traditional breakfast. Back to the room it was quiet, clean, and provided everything that I needed. I know that when I need to return to Morristown, TN, I will stay at the Comfort again.

We had a good experience with the hotel and a great experience with the staff The physical part of the building looked a little worn,but they were updating and painting while we were there. The staff was exceptional- extremely friendly and customer oriented They were pleasant,all had smiles and asked us to let them know if there was anymore they could do for us! Do not take them for granted!

We were very pleased with the hotel. We were visiting family in the area and this hotel fit our needs very well. It is somewhat dated, but it was well managed and most importantly it was clean. The location is very good with access to various eating establishments and other retail stores. Compared to other hotels in the area the cost was also good. We would definitely stay here again.

we came from Minnesota to a NASCAR race, the staff was very helpful in recommending places to eat and shop, very clean also!

This was one of the best hotels I've stayed in

it was nice. Our room however had the signs of water previously running down the outside. No water was present during our stay but the paint and texture was beginning to pull away from the wall

Liked the large room and sitting area. Great pool for the grandkids.

W Andrew Johnson Hwy Morristown TN

Hotel highlights

  • Free buffet breakfast
  • Free wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Quality Suites is located within a 15-minute drive of Cherokee Park and Panther Creek State Park. This 82-room hotel has free breakfast along with conveniences like an indoor pool and free self parking.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6 AM to 9 AM. Get a pick-me-up at the coffee shop/café.


Rooms

All of Quality Suites's 82 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. 32-inch LED TVs come with cable channels and pay movies, and guests can stay connected with WiFi and free wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes.


Property features

Guests staying at Quality Suites enjoy an indoor pool, a gym, and WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and express check-out.

Room options

Deluxe Suite, Non Smoking

1 King Bed | 1 Double Sofa Bed | Sleeps 3

Suite, Non Smoking

2 Double Beds | 1 Double Sofa Bed | Sleeps 5

Suite, Non Smoking

1 King Bed | 1 Double Sofa Bed | Sleeps 3

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Twin Sofa Bed | Sleeps 3

Guest reviews for Quality Suites

Everyone (2) Couples (2) Family (5) Friends (2) Other (1)
5
Family

The room was good size plenty room

By on Oct 11, 2021

3
Partner Couples

Staff were very friendly and professional. The facility needs a vast improvement. Very poor condition, broken toilet, broken towel and toilet paper holders, leaking pipes in bathroom, strong smell of mold, torn/ripped carpet, stains, heavy smell of smoke in non-smoking rooms.

By on Jun 27, 2021

1
Everyone

By on Oct 5, 2020

5
Everyone

By on Nov 22, 2019

Review comment responded on Dec 3, 2019

Thanks for your business and feedback.See you again soon

3

a working persons quick sleep over

Family

Staff was great at the hotel. The room was ok the beds were really hard and the air conditioning unit had dust and so forth all in it plus a back stairwell that had a door on it didn't even have any security where all you had to do was turn the handle and you could come in from outside and have access to the hotel. The pool was supposed to be a heated pool yet when we went to check on it in the pool was not it did not seem heated at all. Keep on losing Wi-Fi connection on my tablet and phones.

By on Nov 5, 2015

5

delightful experience

Other

The hotel was quite clean, the staff was very friendly and helpful, and the location was very convenient. I think that the cost was quite reasonable for the area and the amenities. I must say that the breakfast was not something to rave over, but then I didn't expect it to be. There were items that I could eat, so I didn't have to find a restaurant very quickly, but if I had, there were a few close by that would serve a traditional breakfast. Back to the room it was quiet, clean, and provided everything that I needed. I know that when I need to return to Morristown, TN, I will stay at the Comfort again.

By on Oct 28, 2015

4

nice 2- day escape

Family

We had a good experience with the hotel and a great experience with the staff The physical part of the building looked a little worn,but they were updating and painting while we were there. The staff was exceptional- extremely friendly and customer oriented They were pleasant,all had smiles and asked us to let them know if there was anymore they could do for us! Do not take them for granted!

By on Oct 20, 2015

4

met our needs very well

Couples

We were very pleased with the hotel. We were visiting family in the area and this hotel fit our needs very well. It is somewhat dated, but it was well managed and most importantly it was clean. The location is very good with access to various eating establishments and other retail stores. Compared to other hotels in the area the cost was also good. We would definitely stay here again.

By on Oct 8, 2015

4

excellent place to stay

Friends

we came from Minnesota to a NASCAR race, the staff was very helpful in recommending places to eat and shop, very clean also!

By on Aug 23, 2010

4

very comfortable beds

Family

This was one of the best hotels I've stayed in

By on May 18, 2010

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