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Best Western Newport Inn

2.5 out of 5.0

Recent guest reviews

Returning home to PA from Tuscaloosa after dropping student for Siphmore year. Great room and very quiet. Could use full size pillows in the room - otherwise great stay.

breakfast was good. room OK. TV & channels were very good.

Clean and friendly staff with a great free breakfast to help you start your day. I highly recommend them

Freshly remodeled motel not a hotel so plenty of parking lot noise to be heard. The room was very clean. But the WIFI was near non existant. Breakfast near typical for motel. But chicken nuggets instead of bacon or sausage come on! Who eats chicken nuggets with eggs?

On our way west on I 40 and chose Newport because of location. This best western offered the best price and free breakfast. The on site pizzeria doubles as the breakfast room. Also, the attached bar has good prices.

On the first morning, there was no water for a shower. I left for the day and came back at 1 30 to prepare for my dad's funeral. Only to discover, there was still no water. They were in the midst of remodeling bathrooms, construction mess everywhere. I checked out and moved to another motel.

Hit the pool right away...nice and relaxing. Went to supper next door...convenient. Ate so much that we didn't need the missing microwave for snacks. Slept like a baby. Had continental breakfast...good! Left and then had to return to get something we left in the room...very courteous staff.

My wife and I had a late check-in (almost midnight), and the clerk was very nice and courteous. The room however, left much to be desired. Upon entering the room and turning on the light, I observed a rather large, roach-type bug crawling leisurely on the floor. Later, my wife saw another one crawling on the floor. The worst part was after we turned the lights off to go to sleep, and I was startled by something crawling on my head. I jumped out of bed and flicked another one of the bugs off my head and stepped on it. That was three large crawling insects within about 30 minutes that we had to step on. Upon checking out in the morning, my wife informed the clerk of our visitors in the night. She made no comment, and seemed not to even care. Some show of concern on her part would have been nice, but there was none. We would definitely not stay at this Best Western again, and will go out of our way to tell anyone visiting the Knoxville area to avoid this establishment.

Upon checking in, the clerk mentioned that if you have trouble with the internet, we'll put you in touch with our service provider. I explained that being on the internet was essential for business and that I absolutely had to have access. They said it would not be a problem. In the room, I was unable to connect and I called their service provider and also asked the front desk if I could move to another room. The service provider could do nothing to help and the staff refused to move me to another room. I told them I'd have to leave since I needed internet access. They said that was OK and, since I had touched nothing in the room, they could rent it to someone else since the room was undisturbed.

Very helpful & friendly staff!

Room options

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Guest reviews for Best Western Newport Inn

Everyone (3) Couples (1) Business (2) Family (4)
5

roll home

Everyone

Returning home to PA from Tuscaloosa after dropping student for Siphmore year. Great room and very quiet. Could use full size pillows in the room - otherwise great stay.

By on Aug 21, 2017

3

entrance lane being paved. could not get in

Everyone

breakfast was good. room OK. TV & channels were very good.

By , from SC on Dec 29, 2016

5

clean room and friendly staff.

Everyone

Clean and friendly staff with a great free breakfast to help you start your day. I highly recommend them

By , from Cuyahoga Falls, Ohio on Jul 21, 2016

3

nice room

Families

Freshly remodeled motel not a hotel so plenty of parking lot noise to be heard. The room was very clean. But the WIFI was near non existant. Breakfast near typical for motel. But chicken nuggets instead of bacon or sausage come on! Who eats chicken nuggets with eggs?

By on Oct 20, 2014

4

clean rooms, on-site bar and restaurant very convenient

Families

On our way west on I 40 and chose Newport because of location. This best western offered the best price and free breakfast. The on site pizzeria doubles as the breakfast room. Also, the attached bar has good prices.

By on Oct 18, 2014

1

no water, no good

Families

On the first morning, there was no water for a shower. I left for the day and came back at 1 30 to prepare for my dad's funeral. Only to discover, there was still no water. They were in the midst of remodeling bathrooms, construction mess everywhere. I checked out and moved to another motel.

By on Mar 31, 2012

4

wonderful weekend

Families

Hit the pool right away...nice and relaxing. Went to supper next door...convenient. Ate so much that we didn't need the missing microwave for snacks. Slept like a baby. Had continental breakfast...good! Left and then had to return to get something we left in the room...very courteous staff.

By on May 26, 2010

1

battling the bugs

Couples

My wife and I had a late check-in (almost midnight), and the clerk was very nice and courteous. The room however, left much to be desired. Upon entering the room and turning on the light, I observed a rather large, roach-type bug crawling leisurely on the floor. Later, my wife saw another one crawling on the floor. The worst part was after we turned the lights off to go to sleep, and I was startled by something crawling on my head. I jumped out of bed and flicked another one of the bugs off my head and stepped on it. That was three large crawling insects within about 30 minutes that we had to step on. Upon checking out in the morning, my wife informed the clerk of our visitors in the night. She made no comment, and seemed not to even care. Some show of concern on her part would have been nice, but there was none. We would definitely not stay at this Best Western again, and will go out of our way to tell anyone visiting the Knoxville area to avoid this establishment.

By on Sep 14, 2007

1

don't stay here!

BusinessTravelers

Upon checking in, the clerk mentioned that if you have trouble with the internet, we'll put you in touch with our service provider. I explained that being on the internet was essential for business and that I absolutely had to have access. They said it would not be a problem. In the room, I was unable to connect and I called their service provider and also asked the front desk if I could move to another room. The service provider could do nothing to help and the staff refused to move me to another room. I told them I'd have to leave since I needed internet access. They said that was OK and, since I had touched nothing in the room, they could rent it to someone else since the room was undisturbed.

By on Jul 6, 2007

5

very helpful & friendly ...

BusinessTravelers

Very helpful & friendly staff!

By on May 28, 2007