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Recent guest reviews

Good view

The room & staff were great and very helpful. The only exception was the sink faucet leak (it can happen), but only when running, and the frig didn't work. Other than that, it was great.

THe room was very nice, seemed newly remodeled. Location was perfect, right off I40. Only 40 minutes to Gatlinburg and Pigeon Forge. We loved that because we were away from the traffic and noise. Staff was so sweet. Because of covid we only got a sack breakfast and coffee but it was plenty.

This is meant to be a no posh hotel and it served its purpose. Staff was lu rly but everything was very basic. Only issue was there were lots of roaches on the pool deck. I realize we were outdoors and found no evidence of them in the rooms but the pool was quite prevalent with them.

An old remodeled hotel with a decent breakfast, large TV and good Internet access. We had an end room on the first floor with a very very loud A/C unit and old steel front door that was hard to open. Lots of contractors trucks took parking spots rather than parking in the back area. Would not stay here again.

Nice hotel. Clean. Good breakfast. Fairly quiet with room fan running.

pleasant, quiet. nice surroundings. traveling, only stayed overnight.

This hotel is everything you need in a simple, middle-of-a-long-road-trip type of place. The rooms smell fresh (not like mildew or smoke), the beds are comfortable, the breakfast is free/warm/delicious. Staff is friendly and accommodating, and they are pet friendly (only a $10 fee).

Returning home to PA from Tuscaloosa after dropping student for Siphmore year. Great room and very quiet. Could use full size pillows in the room - otherwise great stay.

breakfast was good. room OK. TV & channels were very good.

Clean and friendly staff with a great free breakfast to help you start your day. I highly recommend them

Freshly remodeled motel not a hotel so plenty of parking lot noise to be heard. The room was very clean. But the WIFI was near non existant. Breakfast near typical for motel. But chicken nuggets instead of bacon or sausage come on! Who eats chicken nuggets with eggs?

On our way west on I 40 and chose Newport because of location. This best western offered the best price and free breakfast. The on site pizzeria doubles as the breakfast room. Also, the attached bar has good prices.

On the first morning, there was no water for a shower. I left for the day and came back at 1 30 to prepare for my dad's funeral. Only to discover, there was still no water. They were in the midst of remodeling bathrooms, construction mess everywhere. I checked out and moved to another motel.

Hit the pool right away...nice and relaxing. Went to supper next door...convenient. Ate so much that we didn't need the missing microwave for snacks. Slept like a baby. Had continental breakfast...good! Left and then had to return to get something we left in the room...very courteous staff.

My wife and I had a late check-in (almost midnight), and the clerk was very nice and courteous. The room however, left much to be desired. Upon entering the room and turning on the light, I observed a rather large, roach-type bug crawling leisurely on the floor. Later, my wife saw another one crawling on the floor. The worst part was after we turned the lights off to go to sleep, and I was startled by something crawling on my head. I jumped out of bed and flicked another one of the bugs off my head and stepped on it. That was three large crawling insects within about 30 minutes that we had to step on. Upon checking out in the morning, my wife informed the clerk of our visitors in the night. She made no comment, and seemed not to even care. Some show of concern on her part would have been nice, but there was none. We would definitely not stay at this Best Western again, and will go out of our way to tell anyone visiting the Knoxville area to avoid this establishment.

Upon checking in, the clerk mentioned that if you have trouble with the internet, we'll put you in touch with our service provider. I explained that being on the internet was essential for business and that I absolutely had to have access. They said it would not be a problem. In the room, I was unable to connect and I called their service provider and also asked the front desk if I could move to another room. The service provider could do nothing to help and the staff refused to move me to another room. I told them I'd have to leave since I needed internet access. They said that was OK and, since I had touched nothing in the room, they could rent it to someone else since the room was undisturbed.

Cosby Highway Newport TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Nightclub

Best Western Newport Inn places you 13.6 mi (21.9 km) from Great Smoky Mountains National Park. This 109-room hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite brasserie, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

All 109 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free local calls, ironing boards, and desks are also available.


Property features

At Best Western Newport Inn, guests enjoy a nightclub, an outdoor pool, and a spa tub. There's free parking if you drive. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Double Beds | Sleeps 4

Guest reviews for Best Western Newport Inn

Everyone (11) Couples (2) Business (2) Family (6)
5
Family Family with small children

Good view

By on Jul 28, 2021

Review comment responded on Aug 2, 2021

Thank you! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strives to make sure all of our guests are treated with Superior Customer Service always. We hope you stay with us again soon. Thanks

4
Everyone

The room & staff were great and very helpful. The only exception was the sink faucet leak (it can happen), but only when running, and the frig didn't work. Other than that, it was great.

By on Jun 19, 2021

Review comment responded on Jun 22, 2021

Thank you! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strives to make sure all guests have a relaxing stay always. We apologize for the issue stated and will work hard to fix the problem. We hope you stay with us again soon. Again Thanks!

4
Family

THe room was very nice, seemed newly remodeled. Location was perfect, right off I40. Only 40 minutes to Gatlinburg and Pigeon Forge. We loved that because we were away from the traffic and noise. Staff was so sweet. Because of covid we only got a sack breakfast and coffee but it was plenty.

By , from Blacksburg on Sep 8, 2020

Review comment responded on Oct 13, 2020

Thank you! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strives to treat all guests with Superior Customer Care. We hope you stay with us again very soon. Thanks

4
Everyone

By on Aug 1, 2020

3
Partner Couples

This is meant to be a no posh hotel and it served its purpose. Staff was lu rly but everything was very basic. Only issue was there were lots of roaches on the pool deck. I realize we were outdoors and found no evidence of them in the rooms but the pool was quite prevalent with them.

By on Aug 30, 2019

4
Everyone

By on Mar 31, 2019

Review comment responded on Apr 8, 2019

Thank you!!! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strives to make sure all guests are treated with Superior Customer Care. We hope you stay with us again very soon. Thanks

4
Everyone

By on Nov 21, 2018

Review comment responded on Nov 24, 2018

Thank you we are glad you enjoyed your stay with us here at Best Western Newport Inn. Our staff strives to make sure all guests are comfortable during their stay. We hope you stay with us again soon. Thanks

2
Everyone

An old remodeled hotel with a decent breakfast, large TV and good Internet access. We had an end room on the first floor with a very very loud A/C unit and old steel front door that was hard to open. Lots of contractors trucks took parking spots rather than parking in the back area. Would not stay here again.

By , from Chicago on Nov 16, 2018

Review comment responded on Nov 20, 2018

Thank you for the review. We greatly appreciate your business. We sincerely apologize that your stay was not exceptional so we will continue to work towards providing a superior stay for each guest, every time. We hope you will give us another opportunity at our property. Thank you.

4
Everyone

Nice hotel. Clean. Good breakfast. Fairly quiet with room fan running.

By on Jun 9, 2018

Review comment responded on Jun 12, 2018

Thank you we are glad you enjoyed your stay with us here at the Best Western Newport Inn. We strive to make all our guest feel comfortable during their stay. We hope you will stay with us again. Thank you Best Western Newport Inn

3
Everyone

pleasant, quiet. nice surroundings. traveling, only stayed overnight.

By on Jun 8, 2018

Review comment responded on Jun 12, 2018

Thank you we are glad you enjoyed your stay with us here at the Best Western Newport Inn. We strive to treat all guest with Superior Customer Care. We hope you will stay with us again in the near future. Thank you Best Western Newport Inn

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