Britannia Sachas Hotel3.0 out of 5.0
Recent guest reviews
My daughter stayed here. The room had some issues with the window & heater. They immediately put her in another room. When she had to extend the stay, they let her continue in the same suprerior room even though we paid for a standard room. Extending the stay was easy. Good location. Overall, good value for money.
Returned from a break in Manchester for my sons birthday, great place to visit but not this hotel. Not that its the hotels fault but their is major building work next to the hotel. So our first room was very noisy and shook frightening my son. We asked to move to another room on the other side of the hotel but the reception staff and duty manager had no idea where their rooms were placed so just had to view empty rooms by trial and error. The rooms are very dated and tired and in need of some TLC. Booked this hotel because it has an indoor pool for my son and no where on their web site did it say children swimming was limited or there was an additional charge, I understand most pools have adult only swimming time but 5.00 pm is ridiculously early so after time in the city he had no time to swim.The pool then remained open for 3 hours of adult only swimming and was mostly empty. So one disappointed child on his birthday. The breakfast was poor with stale hard croissants. But most frustrating I have emailed the Britannia group to make a complaint so they can review the service they offer but rudely they have not replied, I have rang their head office twice but equally fobbed off.
According to the reviews, i expected to the worst. BUT ! i found a totlay diffrent picture. the staff was nice, the room was good. not the most clean that i ever seen, but o.k. In addition, the location is perfect. one minute from trams, shoping, restaurants and anything you need. You have free wi-fi at the loby, and 20 minutes free at your private room. In conclusion, value per money i don't have any bad word to say. A nice suprise
Me and my friends stayed here for 2 nights when we first arrived we was pleasantly surprised at how nice our room was. After a few hours the fire alarm went off (6pm) and again (00.30) the more time we spent in the room the more things we started to notice like the air conditioning unit was leaking water on to the floor in the bathroom the side of the bath was coming off the smell of cannabis was all down the corridor etc when we was going out one night the lift was broke so we asked a member of staff were the stairs were she just shouted STAIRS❗️and pointed behind us to a door that said do not enter we asked again she did the same so we went down these fire escape stairs and ended up getting lost in the what I think was the laundry we then had to find our way to the office to get out . We was having a nice rest the next day and a knock at the door it was housekeeping she kicked us out of our room and we asked how long we had to stay out she showed 10 fingers so we and a lot of other guests had to sit in the reception area for what seemed like forever. To be honest it was the equivalent of £50 a night you get what you pay for is my lesson
Sasha Hotel Manchester is without doubt the absolute worst place I have ever stopped in in the U.K. I didn't think there was places this bad anymore. Black feet from carpet. Marks in bedding. Over £120 for a cupboard room with no window. Absolutely disgusting. Staff rude beyond belief. Everywhere is just filthy from the entrance to the lifts to the hallways. A truly disgusting experience - do yourselves a favour and a avoid at all costs
Parking is 10 minutes walk from the hotel, wi-fi is free for 20 minutes only (how the hell is possible in 2017), reception not great either smiley and I have just arrived. It is true I should have checked before, but I would have never expected that facilities were so crap.
Absolutely shocking ,the worst hotel I've ever stayed in 😡I was really looking forward to staying as a birthday treat looked really fancy on website 2 restaurants ,health club pool etc ...very very disgusted with everything ( loved our night in Manchester though) reception and bar areas ..ripped carpets everywhere ,filthy floors ,dirty stained windows ,dirty toilets ,holes in walls .cracked tiles ,broken bits on Stairs .... don't be fooled by the big fancy chandeliers .... our room .absolutely stunk of fags everything reeked 🤢 ( no window ) stains on chair walls floor bath chipped n stained ....... avoid at all costs don't be fooled like I was spoiled my birthday treat never again 😡you'll need wipe your feet on the way out 😳
Honest to god I can not believe how many bad reviews there is like wow really where are you all from snobsville. This hotel is cheap and has everything and more that a hotel needs. Clean bedroom clean private bathroom clean bedding and towels. Has a old fashioned decor which I absolutely love! Massive glass chandeliers gorgeous! The staff are dressed well very elegant and smart. The food was lovely we had all you can eat breakfast was lovely the bar was nice we had few drinks both days very very quiet but middle week to be expected. Housekeepers very friendly asked if we needed anything extra. Will definitely be coming back. Bringing kids next time :-) honestly go try it for yourself people who leave bad reviews are because something or someone there has annoyed them lol doesn't mean it will be same experience for you. Adding few pics I took. I'd have taken more but go see for yourself instead. Thankyou for a lovely stay.
The hotel needs a bit of work done, but for the price it is alright and the location is really good. Most of the staff was nice and helpful. If it's only for a couple of nights it's comfortable enough. It was extremely noisy, I wouldn't recommend it to a light sleeper. Not just during the the day, with building works starting in the early morning which I understand it's not the hotel's fault or responsibility, but even during the night from other rooms and the street. The bar serves drinks and food at a really good price.
I did trip 13 August for two nights .I nearly cancelled because of the bad reviews but was Really impressed and told the front desk so.The room with no window was suplied with a Fan and was Imaculate so much so I left a tip.The font desk staff were GREAT and helpful .Great value for money and part of the britania chain you'll see in the bath tub advert .Right in the middle of Manchester so what else do you need .A window with bus traffic to wake you.Well my room was super Quiet..Even had a TV and Remote ..Thanks for a great stay
Reviews from Trip Advisor
15% of guests recommend this hotelTotal of 2219 reviews