Novotel London West

4.0 star property
Hotel with 2 restaurants, a quick walk to Eventim Apollo

Choose dates to view prices

Photo gallery for Novotel London West

Daily English breakfast (GBP 21.75 per person)
Bar (on property)
Exterior
Terrace/patio
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available

Explore the area

Map
1 Shortlands, Hammersmith, London, England, W6 8DR
  • Eventim Apollo
    ‪6 min walk‬
  • Westfield London Shopping Centre
    ‪3 min drive‬
  • Hyde Park
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪22 min drive‬

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Room options

Executive Room, 1 Queen Bed

8.0 out of 10
Very good
(8 reviews)
  • 260 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(20 reviews)
  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • 259 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Premier Room, 1 Queen Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(42 reviews)
  • 260 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(20 reviews)
  • 260 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room, 2 Twin Beds

7.8 out of 10
Good
(11 reviews)
  • 260 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room, 2 Twin Beds, Accessible

8.4 out of 10
Very good
(12 reviews)
  • 260 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Premier Room, 1 Queen Bed (Executive)

7.4 out of 10
Good
(6 reviews)
  • 260 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

London

Located in Hammersmith and Fulham within a short walk of Eventim Apollo, Novotel London West is within 2 miles (3 km) of other popular sights such as Westfield London Shopping Centre. This 630-room, 4-star hotel has 2 restaurants, free in-room WiFi, and a gym.

What's nearby

  • Eventim Apollo - 6 min walk - 0.4 miles
  • Westfield London Shopping Centre - 3 min drive - 1.3 miles
  • Kensington Gardens - 5 min drive - 2.1 miles
  • Hyde Park - 7 min drive - 2.7 miles
  • Buckingham Palace - 10 min drive - 3.9 miles

Getting around

  • Hammersmith Station - 7 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Leon - ‬9 min walk
  • ‪Joe & the Juice - ‬10 min walk
  • ‪The Craft Beer Co. Hammersmith - ‬7 min walk
  • ‪Novetel klasse restaurant - ‬4 min walk

About this property

Novotel London West

Hotel with 2 restaurants, a quick walk to Eventim Apollo
Guests of Novotel London West enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is available for GBP 84 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a conference center, express check-out, and a terrace.
55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include minibars, hair dryers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Languages

Arabic, English, French, Greek, Hindi, Italian, Mongolian, Portuguese, Romanian, Spanish, Urdu

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 84 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Aroma
  • Artisan

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 40 meeting rooms
  • Conference center (53,745 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 21.75 per person
  • Covered self parking fee: GBP 84 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Frequently asked questions

Is a free cancellation option available at Novotel London West?

Novotel London West provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel London West?

As of Jun 22, 2025, prices found for a 1-night stay for 2 adults at Novotel London West on Jun 29, 2025 start from $141.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Novotel London West?

This hotel is situated in Hammersmith and Fulham within a short 12-minute walk of Kensington High Street and also 15 minutes on foot from Thames River. You'll also find Hyde Park and Marble Arch within a short drive.

Is there parking available at Novotel London West?

Yes, covered parking is offered for GBP 84 per day. Though parking is limited, accessible parking is also available.

Does Novotel London West have a casino at the property?

No, Novotel London West doesn't have a casino.

Will I find an indoor pool at Novotel London West?

No, there is no indoor pool at this hotel.

Is Novotel London West a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a meal delivery service and a minibar as well as a bar.

Are there hot tubs at Novotel London West?

No, there isn't a spa tub at this hotel.

Does Novotel London West feature a restaurant that includes a breakfast menu?

Yes, Novotel London West has 2 restaurants, and serves an English breakfast each morning for a surcharge.

Does Novotel London West allow pets to stay for free?

Although they can't stay for free, pets are welcome at Novotel London West for a fee of GBP 15 per pet, per night.

Does Novotel London West have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Novotel London West?

The closest major airport to Novotel London West is Heathrow Airport (LHR), which is 12.6 mi away (30 minutes by car). Another top airport is London City Airport (LCY), which is located 14.3 mi away (70-minute drive).

Can I book a room with a balcony at Novotel London West?

No, at Novotel London West, there aren't any guestrooms that list a balcony.

Novotel London West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 443 out of 1003 reviews
Rating 8 - Good. 289 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 73 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

lisa, Pontefract

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, quiet clean room, walking distance to Olympia
Stayed 1 night in Mar 2025

10/10 Excellent

Stylianos, Bristol

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel with great breakfast. More than compete! Very friendly staff. Our room felt a bit old. But it was clean enough. Maybe the bathroom could have been better cleaned. The small fridge was a bit noisy at times. I'd definitely stay there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Katie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

edd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Hisham, Stamford

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

4/10 Poor

Sheila

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

AC doesn’t work

The AC kept turning into a heater a night. It would start out blowing cool and then in the middle of the night you would wake up drenched in sweat with it blowing loads of hot air. Everything in the room was very basic - does not even come with lotion or a coffee maker.
Stayed 4 nights in Mar 2025

8/10 Good

Victoria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

mr kevin w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for going to see shows at the Apollo
Stayed 1 night in Mar 2025

10/10 Excellent

Simon

Stayed 1 night in Feb 2025

10/10 Excellent

Heather, Strabane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, close to the tube and easy to get around.
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Mar 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, room comfort

Sketchy location but good inside.

The location of the hotel was a bit odd, although it was close to the Hammersmith tube station which worked well. It didn’t feel walker friendly as there are lots of roads intersecting near and around the hotel but I managed. Good news is that there is a taxi queue right outside which was convenient. The registration desk is on the first floor not the street level ground floor which can cause confusion. The sleeping rooms are basic but the bed was very comfortable. Food from the restaurants and room service was quite good as well.
Stayed 7 nights in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Stephen

Business traveler
Liked: Room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Thu Nga Thi

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good room sizes, bad pillows for some reason. They are like stones. Really weird to have a nicely kept hotel with such bad pillows.
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort

A disgrace to the Novotel brand

A disgrace to the Novotel brand, I’ve been to other Novotels and this one is beyond horrible and has the worst service & rudest employees of any Novotel I have stayed at. Inadequate service, failed to deliver simple requests to rooms, segregated treatment of customers and lazy & rude management with zero consideration for acceptable communication. Stay at another Novotel, this one is beyond horrible.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and

Good location, few minutes walk from Hammersmith tube station. We had a room towards the central courtyard so it was no noise from traffic. Good selection in the breakfast. Carpets were a bit worn, but for London this is quite standard. Would return again
Stayed 3 nights in Feb 2025

10/10 Excellent

Sukumar

Traveled with family
Liked: Cleanliness, property conditions & facilities
The facility is renovated
Stayed 3 nights in Feb 2025

6/10 Okay

Teresa L

The ac didn’t seem to work. Room in serious need of refurbishment particularly the carpet needs replacing at the very least.
Stayed 8 nights in Feb 2025

10/10 Excellent

Austin

Stayed 1 night in Feb 2025

8/10 Good

Emily

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025