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Novotel London West

4.0 out of 5.0

Recent guest reviews

We spent four nights at this hotel. The hotel is only about five minutes walk from the Hammersmith tube station. The carpet looks a little dated but the mattress is firm and comfortable. Our room rate includes free breakfast buffet. It has lots of varieties but we got tired of them after three days, a little change would be nice. The walls are well built. We could hardly hear any noise from other rooms. The elevator is very slow sometimes. This is the area that can improve.

The hotel is located a bit out of town but only several blocks from the metro station. For 5 pounds you can Ride the number 9 bus to city center. Ride all day. The staff was pleasant and helpfully. The room was ok. Bartender was friendly meals with good breakfast was abundant. What more could you want

Hotel was in a convenient location by the tube and Hammersmith was enjoyable. I knocked some stars off because the room was so hot (we went in May), and it seemed like a hotel-wide issue that the A/C wasn't on, or turned up, so the higher rooms and even the lobby area was always hot. I had to have a fan in my room. Also the wifi is free but didn't work very well.

The room was bigger than we expected. We got the 'Superior Twin' room and the beds were closer to full size. It is pretty close to the Hammersmith Station. It is slightly out of central London but not bad.

I stayed for the concert at Apollo. It's very convenient and there are many shops next to station. Reception has indifidual desk , so there was no line for waiting, I need to wait for a long time to check in. However staff is very kind.

Hotel is well appointed..staff are excellent..very friendly and very helpful. The hotel is a 5min walk to the underground/bus stn.for easy access to ALL of London (with the right transportation pass!) The area (Hammersmith) is very nice..good shopping..some nice restaurants and pubs.

Great location 5 minute walk from Hammersmith station on Picadilly line. Starbucks on main street on way to Underground for quick bite to eat. Inside hotel, sink would not drain properly causing some odor in the bathroom but nothing horrible. Safe inside hotel not working. No free Internet access as in some other Novotel locations. Hotel rooms were quiet and clean.

This hotel is 5 minute walk from Hammersmith Station. There are pubs and cafes very close to the hotel (opp the station). Breakfast spread was excellent. Lobby is not like that of a high-end Hyatt or Radisson but certainly good enough for some routine business meetings. Size of the room is appreciable and much above average London standard. It has a double bed with a sofa which also turns into a double bed which is ideal when traveling with children.

staff fast and helpful

The carpet in the hallway was in bad shape, buckled and dirty and smelled like dirty feet. The carpet in the room was very dirty. The elevators were extremely slow and inefficient, bypassing floors. It took 15 minutes for the elevator to finally stop on my floor when in a hurry to check out. The reception desk was very slow in checking people out. We asked about where to get a taxi three separate times and no one was willing to help us get one. Finally, a car was ordered for us and it did arrive very fast. Our toilet didn't flush. It is definitely not a 4 star hotel. The breakfast was not very good. The buffet was not kept stocked up and was messy with food spilled around the serving area. We had to ask for coffee and then were only given one partial cup serving. Also, the hotel is way out in Hammersmith and is not close at all to any of the attractions in central London. It is close to the tube station where you can get to Picadilly Circus in about 20 minutes. The tube is hot and crowded and there was a weird guy in our train car who was kind of scary, talking to himself. He made people uncomfortable. Not much to do in Hammersmith.

My overall experience at this hotel was good. The location was great for all transportation to all of the london sites one would want to visit. we toured around on numerous bus trips, which allowed familiarity of the area and the convenient location of the hotel made it more pleasing. I would have appreciated more input from the hotel reception about the sites and offering, that was lacking. But I would stay at this hotel again in future travels.

1 Shortlands London England

Hotel highlights

  • Walking distance to Hammersmith Apollo
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Hammersmith within a short walk of Hammersmith Apollo, Novotel London West is within 2 miles (3 km) of other popular sights such as Westfield London Shopping Centre. This 4-star hotel has 630 guestrooms and offers conveniences like 2 restaurants, free in-room WiFi, and a fitness center. Located in central London, the hotel is also near Royal Albert Hall and Craven Cottage Stadium.


Dining

Enjoy dining at one of 2 onsite restaurants including Artisan , which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. English breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

All of Novotel London West's 630 air-conditioned rooms provide iPod docks, minibars, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include hair dryers, safes, and phones.


Property features

Renovated in 2014, Novotel London West offers a fitness center, free WiFi in public areas, and 33 meeting rooms. Self parking is available for GBP 36 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include conference space, a computer station, and express check-in.

Room options

Superior Room, 1 Queen Bed

Queen 1 | Sleeps 4

Executive Room, 1 Queen Bed

Queen 1 | Sleeps 2

Executive Room, 1 Queen Bed (Executive)

Queen 1 | Sleeps 2

Guest reviews for Novotel London West

Everyone (3) Business (2) Couples (2) Family (1) Friends (1) Other (2)
4

convenient location close to hammersmith tube stat

Everyone

We spent four nights at this hotel. The hotel is only about five minutes walk from the Hammersmith tube station. The carpet looks a little dated but the mattress is firm and comfortable. Our room rate includes free breakfast buffet. It has lots of varieties but we got tired of them after three days, a little change would be nice. The walls are well built. We could hardly hear any noise from other rooms. The elevator is very slow sometimes. This is the area that can improve.

By , from new york on May 24, 2017

4

the hotel is a bit out of town

Everyone
Now that's a burger and beer.

The hotel is located a bit out of town but only several blocks from the metro station. For 5 pounds you can Ride the number 9 bus to city center. Ride all day. The staff was pleasant and helpfully. The room was ok. Bartender was friendly meals with good breakfast was abundant. What more could you want

By on Jul 22, 2016

3

convenient location

Everyone
Fan on all the time to keep cool The underground station across the street

Hotel was in a convenient location by the tube and Hammersmith was enjoyable. I knocked some stars off because the room was so hot (we went in May), and it seemed like a hotel-wide issue that the A/C wasn't on, or turned up, so the higher rooms and even the lobby area was always hot. I had to have a fan in my room. Also the wifi is free but didn't work very well.

By on May 14, 2016

5

great stay

GetawayWithFriends

The room was bigger than we expected. We got the 'Superior Twin' room and the beds were closer to full size. It is pretty close to the Hammersmith Station. It is slightly out of central London but not bad.

By on Oct 11, 2015

3

clean and good stuff

Singles

I stayed for the concert at Apollo. It's very convenient and there are many shops next to station. Reception has indifidual desk , so there was no line for waiting, I need to wait for a long time to check in. However staff is very kind.

By on Jun 7, 2012

4

great location!!

Singles

Hotel is well appointed..staff are excellent..very friendly and very helpful. The hotel is a 5min walk to the underground/bus stn.for easy access to ALL of London (with the right transportation pass!) The area (Hammersmith) is very nice..good shopping..some nice restaurants and pubs.

By on Mar 18, 2012

3

good value for the money

Families

Great location 5 minute walk from Hammersmith station on Picadilly line. Starbucks on main street on way to Underground for quick bite to eat. Inside hotel, sink would not drain properly causing some odor in the bathroom but nothing horrible. Safe inside hotel not working. No free Internet access as in some other Novotel locations. Hotel rooms were quiet and clean.

By on Apr 26, 2011

4

good location. clean and big rooms.

BusinessTravelers

This hotel is 5 minute walk from Hammersmith Station. There are pubs and cafes very close to the hotel (opp the station). Breakfast spread was excellent. Lobby is not like that of a high-end Hyatt or Radisson but certainly good enough for some routine business meetings. Size of the room is appreciable and much above average London standard. It has a double bed with a sofa which also turns into a double bed which is ideal when traveling with children.

By on Jun 23, 2010

4

loved it

BusinessTravelers

staff fast and helpful

By on Nov 18, 2009

2

no way is this a 4 star hotel.

Couples

The carpet in the hallway was in bad shape, buckled and dirty and smelled like dirty feet. The carpet in the room was very dirty. The elevators were extremely slow and inefficient, bypassing floors. It took 15 minutes for the elevator to finally stop on my floor when in a hurry to check out. The reception desk was very slow in checking people out. We asked about where to get a taxi three separate times and no one was willing to help us get one. Finally, a car was ordered for us and it did arrive very fast. Our toilet didn't flush. It is definitely not a 4 star hotel. The breakfast was not very good. The buffet was not kept stocked up and was messy with food spilled around the serving area. We had to ask for coffee and then were only given one partial cup serving. Also, the hotel is way out in Hammersmith and is not close at all to any of the attractions in central London. It is close to the tube station where you can get to Picadilly Circus in about 20 minutes. The tube is hot and crowded and there was a weird guy in our train car who was kind of scary, talking to himself. He made people uncomfortable. Not much to do in Hammersmith.

By on Aug 17, 2009