Novotel London West

4.0 star property
Hotel with 2 restaurants, a quick walk to Eventim Apollo

Choose dates to view prices

Photo gallery for Novotel London West

2 restaurants, breakfast, dinner served; Modern European cuisine
Property preview
Exterior
Bar (on property)
Sundeck

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available

Explore the area

View in a map
1 Shortlands, Hammersmith, London, England, W6 8DR
  • Place, Eventim Apollo
    ‪6 min walk‬
  • Place, Natural History Museum
    ‪6 min drive‬
  • Place, Hyde Park
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪22 min drive‬

Room options

Executive Room, 1 Queen Bed

8.4 out of 10
Very good
(9 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room, 2 Twin Beds

7.6 out of 10
Good
(14 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premier Room, 1 Queen Bed (Executive)

8.0 out of 10
Very good
(8 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room, 2 Twin Beds, Accessible

8.6 out of 10
Excellent
(13 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(31 reviews)
  • 258 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(22 reviews)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(42 reviews)
  • 258 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Premier Room, 1 Queen Bed with Sofa bed

  • 258 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

London

Located in Hammersmith and Fulham within a short walk of Eventim Apollo, Novotel London West is within a few miles (5 km) of other popular sights such as Kensington Gardens. This 630-room, 4-star hotel has 2 restaurants, free in-room WiFi, and a gym.

What's nearby

  • Eventim Apollo - 6 min walk - 0.4 miles
  • Kensington Gardens - 5 min drive - 2.1 miles
  • Natural History Museum - 6 min drive - 2.3 miles
  • Hyde Park - 7 min drive - 2.7 miles
  • Buckingham Palace - 11 min drive - 3.9 miles

Getting around

  • Hammersmith Station - 7 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪LEON - ‬7 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Novetel klasse restaurant - ‬4 min walk
  • ‪The Craft Beer Co. - ‬7 min walk
  • ‪Pure - ‬8 min walk

About this property

Novotel London West

Hotel with 2 restaurants, a quick walk to Eventim Apollo
Guests of Novotel London West enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is available for GBP 84 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include a conference center, express check-out, and a terrace.
55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include minibars, hair dryers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 84 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Aroma
  • Artisan

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 40 meeting rooms
  • Conference center (53,745 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 21.75 per person
  • Covered self parking fee: GBP 84 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Frequently asked questions

Is a free cancellation option available at Novotel London West?

Novotel London West provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel London West?

As of Oct 18, 2025, prices found for a 1-night stay for 2 adults at Novotel London West on Nov 2, 2025 start from $114.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Novotel London West?

This hotel is situated in Hammersmith and Fulham within a short 12-minute walk of Kensington High Street and also 15 minutes on foot from Thames River. You'll also find Hyde Park and Marble Arch within a short drive.

Will I be able to park at Novotel London West?

Yes, covered parking is offered for GBP 84 per day. Though parking is limited, accessible parking is also available.

Does Novotel London West have a casino at the property?

No, Novotel London West doesn't have a casino.

Will I find an indoor pool at Novotel London West?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Novotel London West?

Couples staying at this hotel will appreciate amenities like a meal delivery service and a minibar as well as a bar.

Are there hot tubs at Novotel London West?

No, there isn't a spa tub at this hotel.

Does Novotel London West feature a restaurant that includes a breakfast menu?

Yes, Novotel London West has 2 restaurants, and serves an English breakfast each morning for a surcharge.

Does Novotel London West allow pets to stay for free?

Although they can't stay for free, pets are welcome at Novotel London West for a fee of GBP 15 per pet, per night.

Does Novotel London West have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Novotel London West?

The closest major airport to Novotel London West is Heathrow Airport (LHR), which is 12.6 mi away (30 minutes by car). Another top airport is London City Airport (LCY), which is located 14.3 mi away (70-minute drive).

Are there rooms with balconies that I can book at Novotel London West?

No, at Novotel London West, there aren't any guestrooms that list a balcony.

Reviews

Novotel London West Reviews

8.2

Very Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 453 out of 1013 reviews
Rating 8 - Good. 296 out of 1013 reviews
Rating 6 - Okay. 156 out of 1013 reviews
Rating 4 - Poor. 66 out of 1013 reviews
Rating 2 - Terrible. 42 out of 1013 reviews

Reviews

10/10 Excellent

Carlos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms. Staff was very friendly from beginning to end. The bar was fantastic. Good drinks.
Stayed 3 nights in Oct 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good price and facilities
Stayed 1 night in Aug 2025

6/10 Okay

Rachel

Property was fine, nothing to write home about but clean and tidy and met our needs.
Stayed 1 night in Jul 2025

6/10 Okay

Diane

Traveled with family
Disliked: Property conditions & facilities
Unlike the reception area and other public spaces the room was very dated and in need of renovation/refurbishment. The light fittings in the bathroom were broken; the sink did not match the bath; the toilet in particular was very dated. Carpet was grubby and skirting boards had masking tape on them to unsuccessfully disguise the fact they were damaged. Woodchip paper on the walls . The curtains were okay though. Some in room extras like robes, slippers, vanity set, etc. would have been appreciated. Breakfast was pretty good but at £18 it needed to be. The location was good for our needs - Barbican Theatre and Wimbledon. It wasn’t a bad experience but I probably wouldn’t stay again.
Stayed 2 nights in Jul 2025

8/10 Good

Thomas

Stayed 3 nights in Jul 2025

8/10 Good

Lorna

Liked: Cleanliness, amenities
My stay here was amazing. The accommodation and staff's attention to details and meeting every need or concern was commendable.
Stayed 6 nights in Jul 2025

6/10 Okay

Linda

Liked: Cleanliness, amenities
Stayed 2 nights in Jul 2025

8/10 Good

Solika

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
The worst room I’ve ever stayed in. There is a lot I could write about (one working elevator for hundreds of rooms, paperbut the only one that matters is selling a room to a customer that stinks of pet urine, with the visible stains on the sofa, and thinking this is ok.it was a two bedroom apartment and very unfortunate for my children. Do not recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Yihai

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Azhar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Nice Hotel, perfect location. Free upgrade and staff were very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Eline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located, and has a good service, food pillows and option in the ground floor for food and drinks. The gym it is good enough for couple of days.
Stayed 3 nights in Jul 2025

8/10 Good

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Olga

Stayed 3 nights in Jun 2025

10/10 Excellent

Susanna

Stayed 2 nights in Jun 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Lovely hotel, friendly staff and nice bar area. Rooms are a good size and bed is comfy. Perfect for a quick stop or a couple of days break
Stayed 2 nights in Jun 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean spacious room. Friendly, knowledgeable , efficient front desk. Restaurant had great food but poor service. Room had condensation dripping from air conditioner vent which was repaired but reappeared.
Stayed 1 night in Jun 2025

8/10 Good

Andrew

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Stayed 2 nights in Jun 2025

10/10 Excellent

Lee-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night, while my son was admitted to hospital for an emergency procedure. The staff was friendly and stored my luggage before I was able to check in. The room was spacious and comfortable. If I had one suggestion, it would be an outlet by the bed. Perhaps because I was in a handicap accessible room that may have been the reason. It was just mildly inconvenient for me. Overall would definitely stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Azim Ul Hasan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Slightly dated rooms and expensive parking.
Stayed 2 nights in Jun 2025

8/10 Good

Karina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Tiara

Liked: Amenities
The rooms need serious updates for safety reasons, but overall a decent stay.
Stayed 3 nights in Jun 2025