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Novotel London West

4.0 star property
Hotel with 2 restaurants, 7-minute walk to Eventim Apollo

Choose dates to view prices

Photo gallery for Novotel London West

Bar (on property)
2 restaurants, breakfast, dinner served; Modern European cuisine
Exterior
Bar (on property)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1 Shortlands, Hammersmith, London, England, W6 8DR
  • Place, Eventim Apollo
    ‪6 min walk‬
  • Place, Thames River
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed

8.4 out of 10
Very good
(9 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(17 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • City view

View all photos for Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive) | In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 1 Queen Bed (Executive)

7.8 out of 10
Good
(9 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Superior Twin Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, 2 Twin Beds, Accessible

8.6 out of 10
Excellent
(13 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • City view

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(34 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • City view

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • City view

View all photos for Superior Room, 1 Double Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(28 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • City view

View all photos for Superior Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(44 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • City view

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, Multiple Beds

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • City view

View all photos for Premier Room, 1 Queen Bed with Sofa bed

Premier Room, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 1 Queen Bed with Sofa bed

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • City view

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About the neighborhood

London

Located in Hammersmith within a short walk of Eventim Apollo, Novotel London West is within 2 miles (3 km) of other popular sights such as Kensington Gardens. This 630-room, 4-star hotel has 2 restaurants, free in-room WiFi, and a gym.

What's nearby

  • Eventim Apollo - 6 min walk - 0.4 miles
  • Charing Cross Hospital - 9 min walk - 0.5 miles
  • Thames River - 10 min walk - 0.6 miles
  • Kensington High Street - 13 min walk - 0.7 miles
  • Olympia Events - 13 min walk - 0.7 miles

Getting around

  • Hammersmith Station - 7 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Novetel klasse restaurant - ‬4 min walk
  • ‪LEON - ‬7 min walk
  • ‪Pure - ‬7 min walk
  • ‪The Craft Beer Co. - ‬7 min walk

About this property

Novotel London West

Hotel with 2 restaurants, 7-minute walk to Eventim Apollo
Guests of Novotel London West enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is available for GBP 84 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a conference center, express check-out, and a terrace.
55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include hair dryers, safes, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 84 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Aroma
  • Artisan

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 40 meeting rooms
  • Conference center (53,745 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 21.75 per person
  • Covered self parking fee: GBP 84 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Frequently asked questions

Is a free cancellation option available at Novotel London West?

Novotel London West provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel London West?

As of Jan 23, 2026, prices found for a 1-night stay for 2 adults at Novotel London West on Feb 8, 2026 start from $99.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Novotel London West?

This hotel is situated in Hammersmith within a short 12-minute walk of Kensington High Street and also 14 minutes on foot from Thames River. You'll also find Hyde Park and Marble Arch within a short drive.

Is there parking available at Novotel London West?

Yes, covered parking is offered for GBP 84 per day. Though parking is limited, accessible parking is also available.

Does Novotel London West have a casino at the property?

No, Novotel London West doesn't have a casino.

Will I find an indoor pool at Novotel London West?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Novotel London West?

Couples staying at this hotel will appreciate amenities like a meal delivery service as well as a bar and 2 restaurants.

Are there hot tubs at Novotel London West?

No, there isn't a spa tub at this hotel.

Does Novotel London West feature a restaurant that includes a breakfast menu?

Yes, Novotel London West has 2 restaurants, and serves an English breakfast each morning for a surcharge.

Does Novotel London West allow pets to stay for free?

Although they can't stay for free, pets are welcome at Novotel London West for a fee of GBP 15 per pet, per night.

Are there connecting rooms at Novotel London West?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Novotel London West?

The closest major airport to Novotel London West is Heathrow Airport (LHR), which is 12.6 mi away (30 minutes by car). Another top airport is London City Airport (LCY), which is located 14.3 mi away (74-minute drive).

Are there rooms with balconies that I can book at Novotel London West?

No, there aren't any guestrooms with balconies at Novotel London West.

Novotel London West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 473 out of 1004 reviews
Rating 8 - Good. 285 out of 1004 reviews
Rating 6 - Okay. 147 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 39 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Trevor

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Ting Fung

Stayed 3 nights in Oct 2025

10/10 Excellent

victor

Stayed 1 night in Oct 2025

4/10 Poor

Arfana

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The room was never cleaned properly before or during the stay. Lots of hairs and dirt everywhere.
Stayed 3 nights in Oct 2025

8/10 Good

Marcin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice (smallish) room. Good location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 3 nights in Oct 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Jordan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Oct 2025

2/10 Terrible

BIn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is dirty. First they give us a room is not we booked, and there are still people living inside. So I think the hotel management is in a state of utter chaos. The next day ,before we left our room, we left a note asking for room clean service, but the whole day no one did the cleaning. We will not book this hotel again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Daneille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really large room, clean, very comfortable
Stayed 2 nights in Sep 2025

10/10 Excellent

Derek, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were eager to help with accessibility and went above and beyond to make our stay great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joe

Stayed 1 night in Sep 2025

10/10 Excellent

Daljeet

Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms. Staff was very friendly from beginning to end. The bar was fantastic. Good drinks.
Stayed 3 nights in Oct 2025

2/10 Terrible

Atsuhiko

Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, but the toilet had some flushing issues in my room, and the bathtub would fill out with water having a hard time draining when showering. Since I was only staying for 1 night I didn’t say anything about it, cause I didn’t want to go through the trouble of losing time by changing room, but I feel that housekeeping should let know the front desk when there’s issues like that in a room so they don’t give it to guests until it’s repaired. The issues started as soon as I was in the room. Otherwise the hotel was nice.
Stayed 1 night in Jun 2025

8/10 Good

Randolph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything that we wanted: pubs, rail to the and from the airport, shopping, and bus transportation.
Stayed 1 night in Sep 2025

10/10 Excellent

Aidan

Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Stayed 2 nights in Sep 2025

10/10 Excellent

Isabella

Stayed 1 night in Sep 2025

8/10 Good

Nazanin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

8/10 Good

Rene

Stayed 3 nights in Sep 2025

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