Located in Heathrow Villages, Novotel London Heathrow Airport - M4 Jct 4 is within a 15-minute drive of popular attractions such as Windsor Castle and LEGOLAND® Windsor. This 4-star hotel has 178 guestrooms and offers an indoor pool, free in-room WiFi, and a gym.
What's nearby
Stockley Park - 18 min walk
Windsor Castle - 11 min drive
Thorpe Park - 14 min drive
Twickenham Stadium - 15 min drive
Wembley Stadium - 19 min drive
Getting around
West Drayton Station - 3 min drive
Heathrow Terminals 2 & 3 Underground Station - 6 min drive
The nearest major airports are:<br />Heathrow Airport (LHR): 7-min drive, 2.2 mi/3.6 km<br /> London City Airport (LCY): 84-min drive, 61.8 mi/99.5 km<br /> Luton Airport (LTN): 36-min drive, 34.6 mi/55.6 km<br /> Gatwick Airport (LGW): 60-min drive, 44.3 mi/71.3 km<br /> <p>The preferred airport is Heathrow Airport (LHR). </p>
Restaurants
Sipson Tandoori Restaurant - 13 min walk
Cintia's Cafe - 15 min walk
The Great Western - 2 min drive
The White Hart - 4 min drive
Zayani Restaurant - 16 min walk
About this property
Novotel London Heathrow Airport - M4 Jct 4
Upscale West Drayton hotel in Heathrow Villages with fitness center
Guests of Novotel London Heathrow Airport - M4 Jct 4 have access to an indoor pool, a gym, and free WiFi in public areas. Self parking is available for GBP 12 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include a conference center, a 24-hour business center, and coffee/tea in a common area.
Guests can expect to find free WiFi and LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Children under 15 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Self parking on site (GBP 12 per night; includes in/out privileges)
Wheelchair-accessible parking available
Food and drink
Weekday buffet breakfast available for a fee: GBP 16.45 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Elements
Things to do
Arcade/game room
Gym
Indoor pool
Playground
Family friendly
Arcade/game room
Indoor pool
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services
Business services
24-hour business center
9 meeting rooms
Computer station
Conference center (2,476 square feet of space)
Outdoors
Garden
Terrace
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
3 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1992
Comprehensive food waste policy
Comprehensive recycling policy
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels
Entertainment
LCD TV with digital channels
Food and drink
24-hour room service
Coffee/tea maker
Minibar
Restaurant dining guides
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
This property welcomes pets for GBP 15 per pet, per day
Dogs only
1 total pets
Service animals exempt from fees
Children and extra beds
Up to 2 kids 18 years old and younger stay free when using existing bedding
Property payment types
Important information
Fees
A damage deposit of GBP 50 will be collected before check-in.
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately GBP 16.45 per person
Self parking fee: GBP 12 per night (in/out privileges)
Pet fee: GBP 15 per pet, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in: 2:00 PM—-3:00 AM
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
Contactless check-in and contactless check-out are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Additional information about polices, regulations, and more:
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Heathrow Novotel
London Heathrow Novotel
London Novotel Heathrow
Novotel Heathrow
Novotel Heathrow London
Novotel London Heathrow Airport M4 Jct 4 Hotel
Novotel London Hotel Heathrow
Novotel Hotel London Heathrow
Novotel London Heathrow Hotel West Drayton
Novotel London Heathrow West Drayton, Greater London
Novotel West Drayton
West Drayton Novotel
Novotel London Heathrow Hotel
Novotel London Heathrow West Drayton
Novotel London M4 Jct 4 Hotel
Novotel London Heathrow Airport M4 Jct 4
Novotel London M4 Jct 4
Novotel London Heathrow Airport - M4 Jct 4 Hotel
Novotel London Heathrow Airport - M4 Jct 4 West Drayton
Novotel London Heathrow Airport - M4 Jct 4 Hotel West Drayton
Frequently asked questions
Is a free cancellation option available at Novotel London Heathrow Airport - M4 Jct 4?
Novotel London Heathrow Airport - M4 Jct 4 provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.
What's there to see near Novotel London Heathrow Airport - M4 Jct 4?
This hotel is situated in Heathrow Villages, close to Twickenham Stadium, Pinewood Studios, and Kempton Racecourse. You'll also find Osterley Park and House and Syon Park nearby.
Is there parking available at Novotel London Heathrow Airport - M4 Jct 4?
Yes, parking is offered for GBP 12 per night with in/out privileges. Accessible parking is also available for guests.
Does Novotel London Heathrow Airport - M4 Jct 4 feature a casino?
No, Novotel London Heathrow Airport - M4 Jct 4 doesn't have a casino.
Is there an indoor pool at Novotel London Heathrow Airport - M4 Jct 4?
Yes, this hotel has an indoor pool.
What will couples enjoy most about a stay at Novotel London Heathrow Airport - M4 Jct 4?
There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.
Are there hot tubs at Novotel London Heathrow Airport - M4 Jct 4?
No, this hotel doesn't have a spa tub.
Does Novotel London Heathrow Airport - M4 Jct 4 feature a restaurant that includes a breakfast menu?
Yes, Novotel London Heathrow Airport - M4 Jct 4 serves buffet breakfast for a surcharge on weekday mornings at Elements.
Does Novotel London Heathrow Airport - M4 Jct 4 allow pets to stay free of charge?
Although they can't stay for free, dogs are welcome at Novotel London Heathrow Airport - M4 Jct 4 for a fee of GBP 15 per pet, per day.
Are there connecting rooms at Novotel London Heathrow Airport - M4 Jct 4?
Yes, you can book connecting guestrooms at this hotel for your group or family vacation.
How close is the airport from Novotel London Heathrow Airport - M4 Jct 4?
The closest major airport to Novotel London Heathrow Airport - M4 Jct 4 is Heathrow Airport (LHR), which is 2.2 mi away (7 minutes by car). Another top airport is London City Airport (LCY), which is around 21.7 mi away.
Are there rooms with balconies that I can book at Novotel London Heathrow Airport - M4 Jct 4?
No, there aren't any guestrooms with balconies at Novotel London Heathrow Airport - M4 Jct 4.
Does Novotel London Heathrow Airport - M4 Jct 4 host weddings?
There are wedding services available at Novotel London Heathrow Airport - M4 Jct 4 if that's in your vacation plans.
Novotel London Heathrow Airport - M4 Jct 4 Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 323 out of 1001 reviews" "
10 - Excellent
323
Rating 8 - Good. 389 out of 1001 reviews" "
8 - Good
389
Rating 6 - Okay. 157 out of 1001 reviews" "
6 - Okay
157
Rating 4 - Poor. 74 out of 1001 reviews" "
4 - Poor
74
Rating 2 - Terrible. 58 out of 1001 reviews" "
2 - Terrible
58
8.2/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
2/10 Terrible
Sarah
Apr 4, 2022
Sarah
Stayed 1 night in Apr 2022
2/10 Terrible
Frances
Traveled with family
Nov 20, 2021
Disliked: Staff & service
Get your UK act together Hotels.com
Arrived for a 2 night stay to be told our second night was cancelled due to government take over of the hotel. No call/email warning us of this so we arrived with two tired children and couldn’t then check into our room for three hours whilst I called hotels.com to try and sort it out. Hotel staff were useless and wouldn’t even make eye contact or offer help. Ended up ringing the USA for hours as hotels.com don’t have a UK switchboard. Abysmal service
Great hotel but sadly my room had a blocked toilet
Lems
Stayed 2 nights in Nov 2021
2/10 Terrible
Rasan
Business traveler
Nov 13, 2021
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Bad hotel
I was stay at the room 4 days last 4 days no house keeping no coffee or tea , bin overflow .
After 2 days report it to the reception no one care about that
One of the waste hotels service I ever seen my life
Hi, don’t be fooled by the offer of an airport shuttle as this service has been withdrawn by the hotel but continues to advertise it as available. The staff are kind enough to offer a taxi number which is more expensive than 2 other numbers and thankfully we didn’t fall for this.
The room was really basic and not that clean. Shower mixer tap was broken with parts missing. The menu was poor and breakfast had been cooked a day or so before by the dried out taste.
Not my best stay in a hotel as you may have guested.
The room had faulty heating after complain they provided portable heater which wasn't big enough to warm the room. They charged separately for breakfast but most of the items were finished by time we came for breakfast both juice machines were off and only one coffee machine was fully working.
4 star hotel with 2 star service.
Great facilities. Wide variety of choice for breakfast, however queues were aroubnd 30-40 mins wait during peak times i.e 9am. Would avoid if needing to set off for legoland early. Room clean. Parking expensive@ 15
per night.