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New Road Hotel

4.0 star property

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Photo gallery for New Road Hotel

Warehouse X | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Front of property
Yoga
Loft, Hot Tub | Terrace/patio
Breakfast, lunch, dinner served; British cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
103-107 New Road, London, England, E1 1HJ
  • Place, East London Mosque
    ‪3 min walk‬
  • Place, Brick Lane
    ‪7 min walk‬
  • Place, Tower of London
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪78 min drive‬

Room options

View all photos for Warehouse K

Warehouse K | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Warehouse K

8.6 out of 10
Excellent
(27 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Pocket Room

Pocket Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Pocket Room

8.6 out of 10
Excellent
(14 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Warehouse X

Warehouse X | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Warehouse X

9.0 out of 10
Wonderful
(6 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, Terrace

Loft, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Loft, Terrace

  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Warehouse Family

Warehouse Family | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Warehouse Family

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Warehouse Twin

Warehouse Twin | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Warehouse Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Loft (Spa bath)

Loft (Spa bath) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Loft (Spa bath)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft, Hot Tub

Loft, Hot Tub | Terrace/patio

Loft, Hot Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

London

Located in Tower Hamlets, New Road Hotel is within a 5-minute walk of East London Mosque and within 15 minutes of other popular attractions like Brick Lane. This 80-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • East London Mosque - 3 min walk - 0.2 miles
  • Brick Lane - 7 min walk - 0.4 miles
  • Old Spitalfields Market - 12 min walk - 0.7 miles
  • Tower of London - 14 min walk - 0.8 miles
  • Liverpool Street - 16 min walk - 0.9 miles

Getting around

  • Whitechapel Underground Station - 4 min walk
  • Shadwell Station - 12 min walk
  • London City Airport (LCY) - 23 min drive

Restaurants

  • ‪Greggs - ‬3 min walk
  • ‪Tayyabs - ‬1 min walk
  • ‪Ambala - ‬1 min walk
  • ‪Good Samaritan - ‬2 min walk
  • ‪BEX COFFEE - ‬2 min walk

About this property

New Road Hotel

Guests of New Road Hotel enjoy access to free WiFi in public areas, meeting rooms, and conference space. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly hotel include coffee/tea in a common area, an arcade/game room, and a library.
49-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Safes and desks are also standard. Housekeeping is available on request.

Similar properties

Exterior
The Tower Hotel, by Thistle
London City Centre
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
8.4 out of 10, Very Good, 9,776 reviews
$140 nightly
The price is $168
Apr 19 - Apr 20
Total with taxes and fees
The Tower Hotel, by Thistle

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cereal Grind Coffee Shop
  • Mr White's Chophouse

Things to do

  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 431 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 40.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 for adults and GBP 16.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Google Pay and Apple Pay.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Road Hotel London
New Road London
New Road Hotel Hotel
New Road Hotel London
New Road Hotel Hotel London

Frequently asked questions

Is free cancellation available at New Road Hotel?

New Road Hotel provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at New Road Hotel?

As of Apr 15, 2026, prices found for a 1-night stay for 2 adults at New Road Hotel on Apr 19, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of New Road Hotel?

This hotel is situated in Tower Hamlets within a short 9-minute walk of Brick Lane and also 19 minutes on foot from Liverpool Street. You'll also find Tower of London and Tower Bridge within a short drive.

Does New Road Hotel have a casino?

No, New Road Hotel doesn't have a casino.

Is there an indoor pool at New Road Hotel?

No, there is no indoor pool at this hotel.

Does New Road Hotel feature a restaurant that includes a breakfast menu?

Yes, New Road Hotel serves a cooked-to-order breakfast for a surcharge on weekday mornings at Mr White's Chophouse.

Does New Road Hotel allow pets to stay free of charge?

No, pets aren't allowed at New Road Hotel though service animals are welcome.

Where is the closest airport to New Road Hotel?

The closest major airport to New Road Hotel is London City Airport (LCY), which is 7.2 mi away (23 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 21.5 mi away (65-minute drive).

New Road Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1011 reviews
Rating 8 - Good. 300 out of 1011 reviews
Rating 6 - Okay. 116 out of 1011 reviews
Rating 4 - Poor. 38 out of 1011 reviews
Rating 2 - Terrible. 34 out of 1011 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Georgina

Stayed 1 night in Jan 2026

8/10 Good

SYED

Liked: Cleanliness, staff & service
Room was really nice & staff were friendly. However, would have given 5 stars, but for a few small amenties that were lacking.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tamika

Traveled with family
Liked: Cleanliness, staff & service, amenities
This tucked away hotel was such an amazing experience. The staff were super amazing during my entire stay specifically Olena. The hotel is super clean and the bed is super comfortable and cozy. The showers are nice and clean. The hotel has nice touches that I never experienced in America that make it super cute. There is an ironing room on the 3rd floor which is brilliant and free coffee stations are located on each floor. The second floor has an amazing library/quiet room to work. The 4th floor has a gym and hot tub. The hotel is located within walking distance of the whitechapel train station. The hotel has a nice restaurant "Mr. White's English Coffee that we had a great dinner at. The staff were just as wonderful. A waitress "Nicoletti" not sure of spelling was super nice and cute and did an American accent as a girl named "Tiffany" hilarious. Full transparency, when I arrived at night, I was a little skeptical because it felt like the Bronz or Queens but the area is super safe and everyone was very nice. Its was about a 20 minute walk to Tower Bridge which is a must see. If you are a first time visitor, I would do the bus tours on the first day to get a feel of the areas. Borough Market and Camden Market are a must.
Stayed 4 nights in Jan 2026

8/10 Good

Marrit

Stayed 3 nights in Dec 2025

10/10 Excellent

Vikki

Stayed 2 nights in Dec 2025

2/10 Terrible

Rafik

Disliked: Cleanliness, amenities, property conditions & facilities
Verry bed
Stayed 1 night in Jan 2026

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities
The reception staff were incredibly welcoming, friendly and helpful. The restaurant was a pleasant environment for meals.
Stayed 1 night in Jan 2026

10/10 Excellent

Natalie

Stayed 5 nights in Dec 2025

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very nice. Room was great and kept tidy. Recommended 👍
Stayed 3 nights in Dec 2025

10/10 Excellent

sarah

Stayed 1 night in Dec 2025

6/10 Okay

Helen

Stayed 1 night in Dec 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities
Clean room , friendly reception staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Room and amenities were superb
View from roof terrace
Stayed 1 night in Dec 2025

4/10 Poor

Laura

Disliked: Cleanliness, staff & service, amenities
I cannot express enough how much I hated my stay here. I have no idea how this place gets a 4+ star review or how it is considered a 4-star hotel. It is on a very loud and dirty street, no parking, loud restaurant and beyond poorly designed tiny rooms. The WORST part was the bathroom / shower. The shower is the bathroom with no barrier, so the entire bathroom is wet - ALL of it. I had standing water for 2 days from 1 shower. It doesn't dry because the light has to be on and it's glass enclosed. And they have the door key gives you power thing so the fan can't run while you are gone. There was mold everywhere. And to add insult, they don't even give you a bottle of water in your room. You have to buy it from a vending machine. For what they charge a night this should all be criminal. I've stayed at hostels with shared bathrooms that felt were nicer and felt safer than this hellhole.
Ridiculous all in one bathroom with no shower curtain
Mold
Mold
Stayed 2 nights in Dec 2025

10/10 Excellent

Warren

Stayed 1 night in Dec 2025

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean room, great location, staff very friendly
Stayed 2 nights in Dec 2025

6/10 Okay

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
While the room was lovely - clean and wonderful, and the front desk staff were amazing - the breakfast was utterly bonkers. We came down at around 9:30 on Saturday - a time when I would expect Breakfast service to be in full swing. There were maybe twenty-twentfive covers and two members of staff on. Whilst both members of staff were curteous, there was a brusqueness to their service that, on its own, would have been fine - but coupled with no coffee left in the filter machine, no clean mugs, three sad pastries, and warm apple juice on a sad little trestle table in the corner of the restaurant it left a distinctly sour taste in my mouth. Look, I get it. No one wants to be at work on a sad saturday morning in december, but having to ask for cutlery multiple times, and a glass for the blood temp apple juice felt a stretch too far, to be honest. I've had better breakfasts in road side Ibises. So the be in a Breakfast restaurant of a hotel that's supposedly Marco Pierre White - I think that's lowkey embarassino. All I really wanted was a cup of coffee, a hot one. I wanted some oat milk, and a pastry - and I think the mini bake in the oven pastries from Lidl on offer are also a bit embarassing too. Additionally, the wait staff were pretty glacial - which, for a resto with like 25 people in it, most of whom are serving themselves, seems a bit rich!
Stayed 1 night in Dec 2025

8/10 Good

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room with quality materials used. Staff were always friendly and helpful. Shower and bath was decent with good pressure. The icky bad thing for me was no tea/coffee in room, you need to walk out around the corner and back to your room.
Stayed 1 night in Dec 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities
I stayed in a Warehouse X room. Was a beaufiful modern hotel. Room was clean and bed was huge and comfortable. Lovely shower and toiletries. The blackbout blinds worked well and room was quiet. Would definitely return when in Lonfdon.
Stayed 3 nights in Dec 2025

6/10 Okay

Oliver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room nice, staff lovely and helpful, not the best area, it is close to central London but it is quite rough. Came back later one evening and it was a bit of a scary walk back from the tube
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Stayed 1 night in Dec 2025

10/10 Excellent

Jill

Stayed 1 night in Dec 2025

10/10 Excellent

Ian

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Very cool hotel for the price, very conveniently located for Shoreditch and Brick Lane, and so close to the Elizabeth Line that it’s a great jumping off point for all of London. Very friendly and helpful staff too, will definitely stay again.
Stayed 1 night in Nov 2025

2/10 Terrible

Advika

Disliked: Cleanliness, amenities
very bad
Stayed 2 nights in Nov 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Great service. A********
Stayed 1 night in Nov 2025

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