La Reserve Hotel3.0 out of 5.0
Recent guest reviews
Terrible hotel . Paid £70 for room so I feared the worst as too cheap . Very outdated , bar rubbish. A cold shower topped it off . Don't go , should be shut down !! I only stayed as I was at a conference nearby . Wish I hadn't .
We booked this hotel through Trip Advisor for our recent stay in London and we wanted to be near Stamford Bridge. The hotel is outdated, dirty and in a terrible location. It is NOTHING like the pictures they have online. Our room was on the street side and with no A/C we had to keep the window open and it was incredibly noisy. Additionally, the fan they put in the room did not work. The refrigerator was disgusting and looked like it had never been cleaned. The first night I saw a bug on my bed and when I asked to be switched to another room they were unable to accomodate the change. We came home infested with bed bug bites. It was by far the WORST travel experience we have ever had. Trip Advisor should send one of their representatives to this hotel before they advertise it on their site.
My parents stayed at this hotel in one of the pricier rooms for a few nights. Front desk staff seemed annoyed to have to go turn the heat on in room, as well as go check plumbing. Plumbing was in desperate need of refurbishment, toilet did not flush and shower did not drain. Appliances such as hair dryer and steam press are straight out of the 1960's! The room did appear clean. Breakfast was well done with a great variety of choices for guests.
Stayed overnight here , after going to nashville nights at club under the bridge , the hotel is very well located , and the rooms were adequate , but didn't get a wink of sleep !! Main road really noisy and the lift going up and down all night !!! , ask for quiet room if staying here . !!
After placing the Do Not Disturb sign on my door & notifying the Front Desk that I did not want service, my room was still serviced while I was out. Sensitive paperwork that I had been sorting was gone (presumably in the trash). The Manager refused to compensate, in the way of waiving the parking fee, claiming that the Room Attendant does not speak English. Someone in this position should at least be taught the difference between "Do Not Disturb" & "Please Make Up The Room". I felt I was treated poorly & left very unhappy. The rest of the Staff were very pleasant.
Spacious room but very basic furnishings. Kettle and drinks tray well hidden in cupboard - very strange? Price reasonable for London though, excellent location for Chelsea FC - 2 mins walk to stadium. Had the Vegetarian Breakfast, good size portions and very nice. Would stay again as location for the tube and the ground is so convenient.
This place was laughable. The staff were so loyal but communication seemed to be lost in translation. The bottom sheet on the bed was not fitted and the top sheet was so big it hit the floor. The blanket on the bed had what looked like a burn mark. The shower worked but was stuck on shower even if there was a bathtub. The towels were like sandpaper. Do not disturb sign was often ignored and even taken away so you had to asked for it back. They even claimed that they had regular maintenance checks, their excuse for someone knocking on my door and opening it while I was having a rest. One outlet in the entire room which the tv and fan were connected to and the were so far away from the bed I bought an extension cord. Yes and the acoustics were dreadful. Lots of lead feet and what sounded like someone was rearranging furniture up above very late at night. I admit the price is good but they could do small things that would update it. The location is good. The coffee was good but they could do better!!
We stayed here one very warm night in June and due to the cost of the room in comparison to other hotels nearby were not expecting much. On arrival we had thrown open the window and so when I spied a small creature on one of the beds I thought it had blown in from the trees outside. Not until the following morning when we found small blood smears on the sheets did we become suspicious and try to identify said bugs (a few more tiny ones found in the bedding in the morning) - We couldn't get a wifi connection in the room but when we got an internet connection later that day it turned out they were quite obviously bedbugs - yuk. Couple of days later bites on skin confirmed it. We did mention the insects to the reception staff on check out. The hotel assured us afterwards that the problem with the bugs was isolated to that room and that it would be sorted. The whole hotel is in need of refurbishment and there are a suspicious number of air fresheners festooning the common areas.
My wife and I stayed in this hotel, thankfully for one night, on the 24th July 2017. There is no air conditioning, the wooden floor was in very poor condition and creaked really loudly when walked on, the shower was a meet drizzle of water from three holes in the shower head, the towels were well worn hard and only big enough for a baby, the toilet would only flush again after 10 minutes and the wardrobe and cupboards were falling to pieces. The bed was large and just acceptable however due to the heat and noise from the wooden floor above our room sleep was out of the question. We were informed the usual rate is £210 per night. We had a deal and paid £75 for the night however we would never stay there again even if it was free.
Average hotel , nothing fancy , but good price for location , happy I could park my car to . Breakfast was good , good selection, this place is fine for a nights stay in London . It's 100 yards from Fulham Broadway tube . Great location for bars and clubs in kings road , and one minute from Chelsea football village .
- Steps from Stamford Bridge Stadium
- Free continental breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Located in Fulham, La Reserve Hotel is a short distance from popular attractions such as Royal Albert Hall and Buckingham Palace. This 43-room, 3-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi. It's also close to Stamford Bridge Stadium and Natural History Museum.
Free continental breakfast is served each morning from 7:30 AM to 10:30 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with room service.
All 43 rooms provide minibars, coffee makers, and phones. Guests can expect to find satellite TV and stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes.
La Reserve Hotel features free WiFi in public areas, conference space, and a business center. If you drive, self parking is GBP 10-20 per day, or you can take advantage of the airport shuttle (available 24 hours) for GBP 40-100 per vehicle roundtrip. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free newspapers and a terrace.
Reviews from Trip Advisor
26% of guests recommend this hotelTotal of 315 reviews