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ibis London Excel Docklands

3.0 star property
Hotel with a restaurant, near O2 Arena

Choose dates to view prices

Photo gallery for ibis London Excel Docklands

Exterior
Lobby
22-inch flat-screen TV with satellite channels, TV
Double Room, 1 Double Bed (SweetRoom) | In-room safe, desk, laptop workspace, blackout drapes
Business center

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB
  • Place, ExCeL Exhibition Centre
    ‪3 min walk‬
  • Place, IFS Cloud Royal Docks Station
    ‪4 min walk‬
  • Place, O2 Arena
    ‪5 min drive‬
  • Airport, London (LCY-London City)
    ‪5 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom) | In-room safe, desk, laptop workspace, blackout drapes

Double Room, 1 Double Bed (SweetRoom)

8.6 out of 10
Excellent
(84 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Premium Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(26 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Located in Docklands, ibis London Excel Docklands is 2 mi (3.1 km) from O2 Arena and within a 10-minute drive of other popular attractions like Tower of London. This 278-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • ExCeL Exhibition Centre - 3 min walk - 0.2 miles
  • IFS Cloud Royal Docks Station - 4 min walk - 0.3 miles
  • Royal Victoria Bridge - 5 min walk - 0.3 miles
  • ISKCON Bhaktivedanta Manor - 12 min walk - 0.7 miles
  • O2 Arena - 5 min drive - 1.2 miles

Getting around

  • West Ham Station - 4 min drive
  • Royal Victoria DLR Station - 5 min walk
  • London City Airport (LCY) - 11 min drive

Restaurants

  • ‪Subway - ‬7 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Sandwich & Co. - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Water Front Quayside Cafe & Bar - ‬5 min walk

About this property

ibis London Excel Docklands

Hotel with a restaurant, near O2 Arena
Ibis London Excel Docklands features free WiFi in public areas, a business center, and a computer station. Self parking is offered for GBP 25 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include express check-in, express check-out, and laundry facilities.
Guests can expect free WiFi and 22-inch flat-screen TVs with satellite channels. Other standard amenities include coffee makers, hair dryers, and safes. Housekeeping is available on request.

Similar properties

Exterior
Novotel London ExCeL
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
8.6 out of 10, Excellent, 1,004 reviews
$107 nightly
The price is $128
Feb 19 - Feb 20
Total with taxes and fees
Novotel London ExCeL

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 10.45 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • FOGGS

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per pet, per day
  • Dogs and cats only
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 10.45 for adults and GBP 5.00 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excel ibis
ibis Excel
ibis Excel Hotel
ibis Excel Hotel London Docklands
ibis Excel London Docklands
ibis London Docklands
ibis London Docklands Excel
ibis London Excel Docklands
London Docklands ibis
London Docklands ibis Excel
Accor London Excel
Ibis London Excel Docklands England
ibis London Excel Docklands Hotel
ibis Excel Docklands Hotel
ibis Excel Docklands
ibis London Excel Docklands Hotel
ibis London Excel Docklands London
ibis London Excel Docklands Hotel London

Frequently asked questions

Is free cancellation available at ibis London Excel Docklands?

Ibis London Excel Docklands offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What's there to do close to ibis London Excel Docklands?

This hotel is situated in Docklands, just steps from ExCeL Exhibition Centre. You'll also find O2 Arena and Tower of London within a short drive.

Is parking available on site at ibis London Excel Docklands?

Yes, parking is offered for GBP 25 per day. Accessible parking and electric car charging are also available for guests.

Does ibis London Excel Docklands have a casino at the property?

No, ibis London Excel Docklands doesn't have a casino.

Is there an indoor pool at ibis London Excel Docklands?

No, there is no indoor pool at this hotel.

What do couples enjoy most about ibis London Excel Docklands?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include city views.

Does ibis London Excel Docklands have a hot tub?

No, there isn't a spa tub at this hotel.

Does ibis London Excel Docklands feature a restaurant that includes a breakfast menu?

Yes, ibis London Excel Docklands serves buffet breakfast for a surcharge each morning at FOGGS.

Does ibis London Excel Docklands allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at ibis London Excel Docklands for a fee of GBP 20 per pet, per day.

Does ibis London Excel Docklands have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to ibis London Excel Docklands?

The closest major airport to ibis London Excel Docklands is London City Airport (LCY), which is 2.4 mi away (11 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 20.5 mi away.

Are there rooms with balconies that I can book at ibis London Excel Docklands?

No, there aren't any guestrooms with balconies at ibis London Excel Docklands.

ibis London Excel Docklands Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 496 out of 1001 reviews
Rating 8 - Good. 315 out of 1001 reviews
Rating 6 - Okay. 133 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Terry

Stayed 1 night in Nov 2025

8/10 Good

RAFIU

Great location and treatment by the hotel facilities in general with availability of excellent room service condiments
Stayed 3 nights in Nov 2025

4/10 Poor

Pella

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Room was not soundproofed as advertised by Ibis. Noise from room above which disturbed our sleep. Noise 7 am following morning from noisy group exiting lift and which woke us. Bathroom dirty, mechanism of shower seat really dirty which orange mould. Sorry but not what we paid for!
Stayed 1 night in Nov 2025

10/10 Excellent

Neil

Stayed 3 nights in Oct 2025

10/10 Excellent

June Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a bit too warm despite having the air con on. The room was very clean and quiet and we appreciated the breakfast variety. Staff were always friendly and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

martin

Stayed 1 night in Oct 2025

8/10 Good

Carley

Stayed 1 night in Aug 2025

10/10 Excellent

Chrystian

Stayed 1 night in Oct 2025

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Proximity to London excel and the O2
Stayed 1 night in Nov 2025

10/10 Excellent

Darrell

Stayed 1 night in Oct 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant room. Lift didn’t work and we were on floor 8
Stayed 1 night in Oct 2025

10/10 Excellent

Jolene

Traveled with family
Liked: Cleanliness, staff & service
Lovely staff, clean room and good price
Stayed 1 night in Oct 2025

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, amenities
Really enjoyed my stay, the room just for me with a large bed, bathrobes, complimentary water, and a Nespresso. I think I must have received an upgrade. The only slight negative the bathroom seemed a bit medical clinical. Breakfast however and all the staff I met were fabulous. Near to Custom House Elizabeth Line station for Heathrow
Stayed 1 night in Oct 2025

10/10 Excellent

Shamoon

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely. I think it was upgraded as they chose me for being the guest of the night, including free cookies. The hospitality was nice!
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful hotel. Sharing a table with people at breakfast. Staff were friendly and helpful. That was the only good thing about this hotel
Stayed 1 night in Oct 2025

6/10 Okay

Po Sim

Traveled with family
Liked: Staff & service
Staff were helpful.
Stayed 5 nights in Sep 2025

8/10 Good

Robin

Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Stayed 2 nights in Sep 2025

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. We went there for the Excel and it was excellent. Very clean, good breakfast and friendly staff. Our heater wasn't working and they immediately came to check and fix the situation.
Stayed 3 nights in Oct 2025

8/10 Good

Shana

Business traveler
Liked: Staff & service

Ibis hotel stay

Clean Room, amicable staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night to visit and expo in Excel. Great location close to public transport, the room was clean, the beds comfortable. Not very soundproof, we could easily hear people going in and out of the rooms in our corridor but we had a decent night's sleep. Overall good value for money.
Stayed 1 night in Oct 2025

10/10 Excellent

Dorian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed this hotel stay
Stayed 1 night in Oct 2025

8/10 Good

Toni-Dee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly helpful staff!
Stayed 1 night in Oct 2025

6/10 Okay

Lee, Oxford

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Ok stay - be aware that the air con or even fan non heat mode is switched off during winter. Very warm and had to open window but then you get woken up at 7am by the first flights from London City Airport. Reception did give us a fan to use in October!
Stayed 1 night in Oct 2025

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