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ibis London Excel Docklands

3.0 star property
Hotel with a restaurant, near O2 Arena

Choose dates to view prices

Photo gallery for ibis London Excel Docklands

Front of property
Business center
Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Dinner served, international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB
  • Place, ExCeL Exhibition Centre
    ‪3 min walk‬
  • Place, IFS Cloud Royal Docks Station
    ‪4 min walk‬
  • Place, O2 Arena
    ‪3 min drive‬
  • Airport, London (LCY-London City)
    ‪5 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom) | In-room safe, desk, laptop workspace, blackout drapes

Double Room, 1 Double Bed (SweetRoom)

8.6 out of 10
Excellent
(83 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(25 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Located in Docklands, ibis London Excel Docklands is 2 mi (3.1 km) from O2 Arena and within a 10-minute drive of other popular attractions like Tower of London. This 278-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • ExCeL Exhibition Centre - 3 min walk - 0.2 miles
  • IFS Cloud Royal Docks Station - 4 min walk - 0.3 miles
  • Royal Victoria Bridge - 5 min walk - 0.3 miles
  • The Crystal - 6 min walk - 0.4 miles
  • O2 Arena - 3 min drive - 1.2 miles

Getting around

  • West Ham Station - 4 min drive
  • Royal Victoria DLR Station - 5 min walk
  • London City Airport (LCY) - 11 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Sandwich & Co. - ‬4 min walk
  • ‪Water Front Quayside Cafe & Bar - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Warehouse K - ‬2 min walk

About this property

ibis London Excel Docklands

Hotel with a restaurant, near O2 Arena
Ibis London Excel Docklands features free WiFi in public areas, a business center, and a computer station. Self parking is offered for GBP 25 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and laundry facilities.
Guests can expect free WiFi and 22-inch flat-screen TVs with satellite channels. Other standard amenities include coffee makers, hair dryers, and safes. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 25 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 10.45 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • FOGGS

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per pet, per day
  • Dogs and cats only
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 10.45 for adults and GBP 5.00 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excel ibis
ibis Excel
ibis Excel Hotel
ibis Excel Hotel London Docklands
ibis Excel London Docklands
ibis London Docklands
ibis London Docklands Excel
ibis London Excel Docklands
London Docklands ibis
London Docklands ibis Excel
Accor London Excel
Ibis London Excel Docklands England
ibis London Excel Docklands Hotel
ibis Excel Docklands Hotel
ibis Excel Docklands
ibis London Excel Docklands Hotel
ibis London Excel Docklands London
ibis London Excel Docklands Hotel London

Frequently asked questions

Is free cancellation available at ibis London Excel Docklands?

Ibis London Excel Docklands offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What's there to do close to ibis London Excel Docklands?

This hotel is situated in Docklands, just steps from ExCeL Exhibition Centre. You'll also find O2 Arena and Tower of London within a short drive.

Is parking available on site at ibis London Excel Docklands?

Yes, parking is offered for GBP 25 per day. Accessible parking and electric car charging are also available for guests.

Does ibis London Excel Docklands have a casino at the property?

No, ibis London Excel Docklands doesn't have a casino.

Is there an indoor pool at ibis London Excel Docklands?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at ibis London Excel Docklands?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include city views.

Are there hot tubs at ibis London Excel Docklands?

No, there isn't a spa tub at this hotel.

Does ibis London Excel Docklands feature a restaurant that includes a breakfast menu?

Yes, ibis London Excel Docklands serves buffet breakfast for a surcharge each morning at FOGGS.

Does ibis London Excel Docklands allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at ibis London Excel Docklands for a fee of GBP 20 per pet, per day.

Are there connecting rooms at ibis London Excel Docklands?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to ibis London Excel Docklands?

The closest major airport to ibis London Excel Docklands is London City Airport (LCY), which is 2.4 mi away (11 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 20.5 mi away.

Are there rooms with balconies that I can book at ibis London Excel Docklands?

No, you won't find guestrooms with balconies at ibis London Excel Docklands.

ibis London Excel Docklands Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 1007 reviews
Rating 8 - Good. 324 out of 1007 reviews
Rating 6 - Okay. 130 out of 1007 reviews
Rating 4 - Poor. 38 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lloyd

Stayed 1 night in Sep 2025

10/10 Excellent

susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all great
Stayed 1 night in Sep 2025

10/10 Excellent

Ilona Mukhwana

Stayed 1 night in Sep 2025

6/10 Okay

Simon

Business traveler
Disliked: Room comfort
Bed uncomfortable breakfast poor
Stayed 3 nights in Sep 2025

10/10 Excellent

Jason

Stayed 1 night in Sep 2025

8/10 Good

Daniel

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Aurora

Stayed 1 night in Aug 2025

10/10 Excellent

Jill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heavenly London Stay

I rate the Ibis London Excel hotel stay 5 Stars.The staff is professional and competent which is refreshing. I would like to recognize Stan for coming to our rescue. The hotel is equipped with a bar and restaurant that I found relaxing. The atmosphere is pleasant. No pressures. My room overlooked the Thames River. The views of the sunset and sunrise helped me to recharge in the midst of my long busy vacation. I enjoyed the room amenities such as Espresso, Rainforest shower and immaculate bedsheets on a heavenly bed.I am highly recommending this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

coryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the trips we had planned - smooth check in and staff very helpful and friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Noleen

Stayed 2 nights in Aug 2025

8/10 Good

Lauren

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and lovely location
Stayed 2 nights in Aug 2025

10/10 Excellent

Nathan

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Few days work/running and relaxing

Perfect location for ExCel. Peace and relaxation. Good food in bar. Lots of local shops. Good runs around dockside. Transport close and easy.
Stayed 3 nights in Aug 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Charlette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely area, lovely staff and the room was fit for purpose. Cute shower and bathroom and even though the lighting was a bit strange for my friend, it did wonders for my complexion!!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Isla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Karen

Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vue was amazing staff very helpful and easy to travel about. Only one thing i had slight difficulty was the step to get into bathroom as i need a stick to get about
Stayed 3 nights in Aug 2025

10/10 Excellent

Aaron

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

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