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Holiday Inn London - Whitechapel by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn London - Whitechapel by IHG

Exterior
Property video
A hotel room with a bed, desk, chair, and a small table with a trash bin.
A bar area with shelves of bottles and glasses, a refrigerator, and a coffee machine.
Breakfast, lunch, dinner and brunch served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
5 Cavell Street, London, England, E1 2BP
  • Place, Brick Lane
    ‪13 min walk‬
  • Place, River Thames
    ‪14 min walk‬
  • Place, Tower of London
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪88 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a lamp.

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a lamp, and a TV.

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a large window with sheer curtains.

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(13 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room

A hotel room with a large bed, a desk, a chair, a small table, and a lamp.

Premium Room

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a lamp, and a TV.

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible

A hotel room with a large bed, a desk with a chair, a bedside table with a lamp, and a telephone.

Standard Room, 1 Double Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a sofa, a chair, and a lamp.

Premium Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Kitchenette

A hotel room with a bed, desk, chair, TV, and a bathroom with a shower and toilet.

Suite, 1 King Bed, Kitchenette

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds

A hotel room with two beds, a desk, a chair, a bathroom, and a shower area.

Standard Room, Multiple Beds

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

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About the neighborhood

London

Located in Tower Hamlets within a short walk of River Thames, Holiday Inn London - Whitechapel by IHG is within a mile (2 km) of other popular sights such as Liverpool Street. This 140-room, 4-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Brick Lane - 13 min walk - 0.7 miles
  • River Thames - 14 min walk - 0.8 miles
  • Financial District - 15 min walk - 0.8 miles
  • Tower of London - 5 min drive - 1.3 miles
  • Tower Bridge - 6 min drive - 1.5 miles

Getting around

  • Shadwell DLR Station - 5 min walk
  • Shadwell Station - 6 min walk
  • Heathrow Airport (LHR) - 77 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪The George Tavern - ‬4 min walk
  • ‪Eat Well at Royal London - ‬5 min walk
  • ‪Querky Cafe - ‬5 min walk
  • ‪Etre - ‬4 min walk

About this property

Holiday Inn London - Whitechapel by IHG

Holiday Inn London - Whitechapel by IHG features a gym, free WiFi in public areas, and meeting rooms. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a conference center, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (GBP 50 per day); reservations required
  • Street parking available

Food and drink

  • Weekday full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • 5 Cavell Street Kitchen
  • 5 Cavell Street Kitchen

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Children's games
  • High chair
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center (850 square feet of space)
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 50 per day (5249 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Commercial
Holiday Inn Commercial Hotel
Holiday Inn Commercial Hotel London Road
Holiday Inn London Whitechapel Hotel
Holiday Inn London Road
London Road Holiday Inn
Holiday Inn London - Commercial Road England
Holiday Inn Whitechapel Hotel
Holiday Inn London Whitechapel
Holiday Inn Whitechapel
London Whitechapel By Ihg
Holiday Inn London Whitechapel
Holiday Inn London Whitechapel an IHG Hotel
Holiday Inn London - Whitechapel by IHG Hotel
Holiday Inn London - Whitechapel by IHG London
Holiday Inn London - Whitechapel by IHG Hotel London

Frequently asked questions

Are free cancellation options available at Holiday Inn London - Whitechapel by IHG?

Holiday Inn London - Whitechapel by IHG provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn London - Whitechapel by IHG?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn London - Whitechapel by IHG on Jun 28, 2026 start from $150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Holiday Inn London - Whitechapel by IHG?

This hotel is situated in Tower Hamlets within a short 15-minute walk of River Thames and also 15 minutes on foot from Brick Lane. You'll also find Tower of London and Tower Bridge within a short drive.

Will I be able to park at Holiday Inn London - Whitechapel by IHG?

No, there isn't parking at the hotel but you'll find nearby parking for GBP 50 per day (off-site parking (reservations required)).

Does Holiday Inn London - Whitechapel by IHG have a casino at the property?

No, Holiday Inn London - Whitechapel by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn London - Whitechapel by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn London - Whitechapel by IHG good for couples?

Couples staying at this hotel will appreciate amenities like 24-hour room service and a pillow menu as well as a restaurant.

Are there hot tubs at Holiday Inn London - Whitechapel by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn London - Whitechapel by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn London - Whitechapel by IHG serves a full breakfast for a surcharge on weekday mornings at 5 Cavell Street Kitchen.

Will Holiday Inn London - Whitechapel by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn London - Whitechapel by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn London - Whitechapel by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Holiday Inn London - Whitechapel by IHG?

The closest major airport to Holiday Inn London - Whitechapel by IHG is London City Airport (LCY), which is 6.8 mi away (26 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 21.7 mi away (77-minute drive).

Can I book a room with a balcony at Holiday Inn London - Whitechapel by IHG?

No, you won't find guestrooms with balconies at Holiday Inn London - Whitechapel by IHG.

Holiday Inn London - Whitechapel by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 492 out of 1000 reviews
Rating 8 - Good. 392 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay thank you very much to Vincent and raman
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteus and the room was good for the price paid
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Raymonde

Liked: Cleanliness, property conditions & facilities
The hotel is really nice ; the staff at reception and in the restaurant were really welcoming. Just need to provide gluten free sausages and hash browns for breakfast as really easy to do
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - rooms were nice and spacious. Beds were comfortable and breakfast and evening meal were good. Staff were mixed - some were very friendly and others appeared a bit rude - the waiter tutted at us 2 minutes after sitting down because we hadn't made up our mind over food. Reception staff when checking in were great. Area is a little rough.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hwa Chang

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are excellently friendly and professional. Especially the lady in breakfast reception is very friendly and her greetings every morning made me smile. Cleaning is very good and security in facility was good enough as well. The location was not ideal but access DLR was very convenient to get to Excel London since i went for business. I will definaly stay again if i need to go to central london.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Michael Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and good location to transport and main city .. very good service rooms very clean and well kept
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were always smiling and very helpful,
Stayed 7 nights in Oct 2025
Verified

8/10 Good

Jaya

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Food was amazing and the room was clean and bright and welcoming. The staff were so helpful and friendly.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

paul

Liked: Cleanliness, property conditions & facilities
Recently remodeled, clean rooms, friendly staff.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Suzanna

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms, comfy bed, friendly helpful staff. Would definitely stay here again if in the area. 10 minute walk from the underground. All perfect
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lieven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good hotel
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, well maintained and great breakfast.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful, room was newly refurbished clean and comfortable, lovely restaurant.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities
The best stay of our European trip (we are Canadian). Amazing rooms, amazing service and the hotel’s restaurant was amazing (breakfast buffet had a lot of variety and good food. The lunch and diner menu was also really amazing and affordable).
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Emmanuella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice and comfortable rooms really clean and the staff friendly would come back again
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, comfortable rooms and helpful staff - will definitely return
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the money we pay for clean nice stuff great breakfast
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and fresh smelling room and corridor areas. Breakfast timings ideal
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Allison

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay. Front desk was responsive and accommodated an early check in. Breakfast was quite good.
Stayed 3 nights in May 2025
Verified

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice reception staff and breakfast
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

BRUCE

Liked: Cleanliness, amenities, property conditions & facilities
Staff were superb
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, close to two train stations, and great breakfast!
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff when we were checking in was so nice and welcoming had a lovely chat with him
Stayed 2 nights in Mar 2025