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Holiday Inn London - Whitechapel by IHG

4.0 star property
Hotel with a restaurant, near Tower Bridge

Choose dates to view prices

Photo gallery for Holiday Inn London - Whitechapel by IHG

Breakfast, lunch, dinner served; British cuisine
Breakfast, lunch, dinner served; British cuisine
Exterior
Exterior
Premium Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
5 Cavell Street, London, England, E1 2BP
  • Place, Brick Lane
    ‪13 min walk‬
  • Place, Thames River
    ‪14 min walk‬
  • Place, Tower of London
    ‪19 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.4 out of 10
Exceptional
(12 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Premium Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Kitchenette

Suite, 1 King Bed, Kitchenette | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

London

Located in Tower Hamlets within a short walk of Thames River, Holiday Inn London - Whitechapel by IHG is within a mile (2 km) of other popular sights such as Tower Bridge. This 133-room, 4-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Brick Lane - 13 min walk - 0.7 miles
  • Thames River - 14 min walk - 0.8 miles
  • Tower of London - 19 min walk - 1.0 mile
  • Tower Bridge - 5 min drive - 1.3 miles
  • Liverpool Street - 6 min drive - 1.7 miles

Getting around

  • Shadwell DLR Station - 5 min walk
  • Shadwell Station - 6 min walk
  • Heathrow Airport (LHR) - 77 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪The George Tavern - ‬4 min walk
  • ‪Etre - ‬4 min walk
  • ‪The Gourmet Hut - ‬3 min walk
  • ‪Eat Well at Royal London - ‬5 min walk

About this property

Holiday Inn London - Whitechapel by IHG

Hotel with a restaurant, near Tower Bridge
Holiday Inn London - Whitechapel by IHG features a gym, free WiFi in public areas, and meeting rooms. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include a conference center, a business center, and coffee/tea in a common area.
Guests can expect free WiFi and LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (GBP 50 per day); reservations required
  • Street parking available

Food and drink

  • Weekday full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • 5 Cavell Street Kitchen
  • 5 Cavell Street Kitchen

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Children's games
  • High chair
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (850 square feet of space)
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 50 per day (5249 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Commercial
Holiday Inn Commercial Hotel
Holiday Inn Commercial Hotel London Road
Holiday Inn London Whitechapel Hotel
Holiday Inn London Road
London Road Holiday Inn
Holiday Inn London - Commercial Road England
Holiday Inn Whitechapel Hotel
Holiday Inn London Whitechapel
Holiday Inn Whitechapel
London Whitechapel By Ihg
Holiday Inn London Whitechapel
Holiday Inn London Whitechapel an IHG Hotel
Holiday Inn London - Whitechapel by IHG Hotel
Holiday Inn London - Whitechapel by IHG London
Holiday Inn London - Whitechapel by IHG Hotel London

Frequently asked questions

Are free cancellation options available at Holiday Inn London - Whitechapel by IHG?

Holiday Inn London - Whitechapel by IHG provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Holiday Inn London - Whitechapel by IHG?

This hotel is situated in Tower Hamlets within a short 15-minute walk of Thames River and also 15 minutes on foot from Brick Lane. You'll also find Tower of London and Tower Bridge within a short drive.

Will I be able to park at Holiday Inn London - Whitechapel by IHG?

No, there isn't parking at the hotel but you'll find nearby parking for GBP 50 per day (reservations required).

Does Holiday Inn London - Whitechapel by IHG have a casino at the property?

No, Holiday Inn London - Whitechapel by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn London - Whitechapel by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Holiday Inn London - Whitechapel by IHG?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and a pillow menu as well as a bar.

Are there hot tubs at Holiday Inn London - Whitechapel by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn London - Whitechapel by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn London - Whitechapel by IHG serves a full breakfast for a surcharge on weekday mornings at 5 Cavell Street Kitchen.

Will Holiday Inn London - Whitechapel by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn London - Whitechapel by IHG though service animals are welcome.

Does Holiday Inn London - Whitechapel by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Holiday Inn London - Whitechapel by IHG?

The closest major airport to Holiday Inn London - Whitechapel by IHG is London City Airport (LCY), which is 6.8 mi away (26 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 21.7 mi away (77-minute drive).

Are there rooms with balconies at Holiday Inn London - Whitechapel by IHG?

No, you won't find guestrooms with balconies at Holiday Inn London - Whitechapel by IHG.

Holiday Inn London - Whitechapel by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 485 out of 1000 reviews
Rating 8 - Good. 399 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Thomas

Stayed 5 nights in Aug 2025

4/10 Poor

Yanchun

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Tanya

Stayed 1 night in Aug 2025

10/10 Excellent

Shaun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Food was amazing and the room was clean and bright and welcoming. The staff were so helpful and friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

BRUCE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were superb
Stayed 3 nights in Jul 2025

6/10 Okay

JEAN, SAN ROQUE BARVA

Traveled with family
Property and amenities are fine, early check in not an option , some flights from US arrive very early
Stayed 3 nights in Jul 2025

8/10 Good

Donna

Stayed 3 nights in Jul 2025

8/10 Good

Maria Isabel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean!!!
Stayed 5 nights in Jun 2025

6/10 Okay

Diana

Traveled with family
Nice room. Fairly clean. Good air conditioning. Area around not as nice.
Stayed 1 night in Jun 2025

6/10 Okay

Pamela

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The A/C wasn’t working and we were provided with fans. It was not comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Allison

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay. Front desk was responsive and accommodated an early check in. Breakfast was quite good.
Stayed 3 nights in May 2025

10/10 Excellent

Mandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful, room was newly refurbished clean and comfortable, lovely restaurant.
Stayed 2 nights in May 2025

8/10 Good

paul

Liked: Cleanliness, property conditions & facilities
Recently remodeled, clean rooms, friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

SEYED NAVID, HANAHAN

Stayed 5 nights in Apr 2025

2/10 Terrible

Md

Traveled with family
Disliked: Amenities, property conditions & facilities
Hotel is very poor condition no swimming pool no refrigerator supervisor very terrible no customer service satisfaction
Stayed 3 nights in Apr 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Worth the money we pay for clean nice stuff great breakfast
Stayed 3 nights in Apr 2025

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff when we were checking in was so nice and welcoming had a lovely chat with him
Stayed 2 nights in Mar 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Very friendly staff, stayed extra 45 mins after the check out time, and they were very accommodating. Nice and affordable stay with good location for commuting around London. Excellent shower and clean bathroom. Good value for money.
Stayed 3 nights in Feb 2025

10/10 Excellent

Adnan Fayaz

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place to stay, but you should be aware this is not an upmarket and can be intimidating if you're not familiar with East London aesthetics.
Stayed 2 nights in Jan 2025

10/10 Excellent

DUYGU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

2/10 Terrible

William, TOULON

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible quarter. Did not feel safe at all.
Stayed 1 night in Nov 2024

8/10 Good

Jaya

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Dec 2024

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