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Holiday Inn London - Stratford City

4.0 out of 5.0

Recent guest reviews

The transformation of Stratford since the 2912 Olympics is nothing short of amazing. It is inconceivable 20 years ago that it would boast a huge shopping mall (with places for entertainment and a good choice of places to eat and drink) and be so well served by public transport to just about anywhere in London - and that's without the sporting facilities right on the doorstep. The Holiday Inn here is new and well looked after with a good bathroom, comfortable beds and everything to meet the needs of business travellers. We didn't use the bar or restaurant as we checked in late and left early but were well satisfied with the front desk welcome. We had an unusual reason for staying - we were catching an early Eurostar from St. Pancras. Being just 7 minutes away by the high speed link and with prices considerably below those of similar establishments in the King's Cross area it made perfect sense.

Stayed here for the first time in January having usually stayed at the Holiday Inn Express down the road. Located right inside the Westfield shopping centre it couldnt be better located for shops, restaurants, cinema, casino and tube / mainline rail services into London. Was really impressed by the room, very comfortable bed, bathroom was really good with great water pressure in the shower. All extremely clean. Unless you like walking ask for a low room number as the corridors are very long and I was in room 49 which was right at the end of the corridor and a bit of a walk to the lifts. A nice touch was the manager's free drinks until 730 the night I stayed, same mould as Staybridge Suites but not sure whether they do it every night or not. I didnt try the food as it was so close to so many restaurants Id stay here again if the rate wasnt too much more than the Holiday Inn Express, but the express is a good hotel too and id choose there before here if there was a big difference in the price as the difference isnt justified between them. Express is five mins walk from Stratford tube / rail station

Great hotel. Good location for shopping. Uche in the restaurant was especially helpful. I traveled alone on business and felt very welcome. Uche's attention to detail and care reflected the high quality of staff and service in the hotel. Well done. I plan to stay again for a leisure trip shopping.

I am a wheelchair user, and the accessible room is fantastic! It had plenty of room and a roll in shower. Service throughout the hotel with wonderful, and particularly a thank you to Jude who worked at breakfast, a very nice man who always offered to help and ran the operation like clockwork

What a great find! This hotel is well run and well positioned. Don’t hesitate to book here. Great staff and clean, modern rooms. Fantastic breakfast to start your day and position is perfect.....easy access to transport links and fabulous shopping at Westfield. Well done, this hotel is a gem!

We have been to this hotel previously and it is in a great location, wonderful staff and nice and quiet. The only down side is the beds are on the hard side, and the pillows somewhat the same. The rooms are nice though, with good tv and fast WiFi. Would recommend but check the bed before settling down for the night.

My husband and I stayed to do Christmas shopping in Westfield Stratford. We had a lovely time and the quality of the accommodation was above the level we expected. The staffs in the reception were helpful. No disappointment.

I am a Spire member of IHG and this was my first stay in this hotel hence wasn't sure of how it would be . But it all turned out perfect, Check in was great i was even selected the guest of the day , which was excellent the location is great close to the City airport and excellent connections with central line and DLR etc, Its also on the premises of the biggest shopping center in Europe , tons of bars and restaurants. Perfect I would like to thanks Ms. Georgiana for making my stay perfect she is infact from the straybridge suits which is in the same building and sister hotel. She is a super professional, big thanks. Also thanks to Ms. Natalia from front desk and all the other staff . The service is top notch in this hotel, great location absolutely perfect everything. I will definitely be back again

Very nice hotel, which serve a good selection of food at breakfast, room very pleasant but had hardly any storage for clothes, we stayed three nights but I think that it is really used to the one night corporate business. Very easy for links into London and great for the O2. Staff very professional.

So my wife and I stayed here for when we watched Pete Tong @ O2. We’ve stayed here previously and experience this time round is just as good. Only downfall was not getting the room we had last time, but that’s not the hotel fault. We had the city view and everything was good. Check in and out was fast, breakfast was decent and room service for an evening meal was spot on. Prices wasn’t bad neither. I would say they need to stock more milk as only 2 in the room is not enough. I would also recommend parking at Car Park B, something the website should suggest as the postcode advertised takes you to car park C.

10a Chestnut Plaza, Westfield Stratford London England

Hotel highlights

  • Close to Olympic Stadium
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Newham within a mile (2 km) of Olympic Stadium, Holiday Inn London - Stratford City is within a few miles (5 km) of other popular sights such as Boleyn Ground Stadium. This 188-room, 4-star hotel has conveniences like free in-room WiFi, a fitness center, and a 24-hour business center. Near the airport, it's also near O2 Arena and Excel Exhibition Centre.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a English breakfast is served for a fee each morning from 6:30 AM to 10 AM.


All 188 air-conditioned rooms provide coffee makers, laptop-compatible safes, and ironing boards. Guests can expect free WiFi and flat-screen TVs with digital channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Rooms also include desks.

Property features

Holiday Inn London - Stratford City features a fitness center, free WiFi in public areas, and conference space. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Executive Room, 1 King Bed with Sofa bed, Non Smoking

King 1 | Sleeps 3

Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Standard Room, Non Smoking

King 1 | Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 1535 reviews