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Holiday Inn Express London-Royal Docks, Docklands by IHG

3.0 star property
Eco-certified hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Holiday Inn Express London-Royal Docks, Docklands by IHG

Indulge in a diverse selection of prepared dishes at our buffet, featuring a variety of options in glass-covered display cases.
Relax in style with comfortable seating and lush greenery in our inviting lobby.
Welcome to the Holiday Inn Express, featuring a modern design with a flat facade and rectangular windows.
Relax in this inviting living space with a comfortable sofa, flat-screen TV, and lush greenery.
Restful retreat with a neatly made bed, wooden headboard, and wall-mounted telephone.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Bar
  • 24/7 front desk

Explore the area

Map
1 Silvertown Way, Canning Town, London, England, E16 1EA
  • ExCeL Exhibition Centre
    ‪14 min walk‬
  • O2 Arena
    ‪4 min drive‬
  • Westfield Stratford City
    ‪8 min drive‬
  • London (LCY-London City)
    ‪6 min drive‬

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Room options

View all photos for Standard Room

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room

8.0 out of 10
Very good
(7 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(34 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

London

Located in Docklands, Holiday Inn Express London-Royal Docks, Docklands by IHG is within a mile (2 km) of popular sights such as ExCeL Exhibition Centre and Thames River. This 136-room, 3-star hotel has free breakfast and a bar/lounge, along with free in-room WiFi.

What's nearby

  • ExCeL Exhibition Centre - 14 min walk - 0.8 miles
  • O2 Arena - 4 min drive - 1.3 miles
  • ABBA Arena - 5 min drive - 2.5 miles
  • Westfield Stratford City - 8 min drive - 2.6 miles
  • Tower Bridge - 12 min drive - 4.5 miles

Getting around

  • West Ham Station - 4 min drive
  • Royal Victoria DLR Station - 9 min walk
  • London City Airport (LCY) - 16 min drive

Restaurants

  • ‪KFC - ‬10 min walk
  • ‪McDonald’s - ‬4 min walk
  • ‪Rose's Cafe - ‬11 min walk
  • ‪Pret a Manger - ‬6 min walk
  • ‪caffe fratelli Docklands - ‬10 min walk

About this property

Holiday Inn Express London-Royal Docks, Docklands by IHG

Eco-certified hotel with free breakfast and a 24-hour front desk
Holiday Inn Express London-Royal Docks, Docklands by IHG features free WiFi in public areas, a business center, and a computer station. Self parking is available for GBP 15 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include express check-out, free newspapers, and laundry facilities.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other amenities include coffee makers, hair dryers, and phones.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Danish, English, French, German, Italian, Latvian, Lithuanian, Polish, Romanian, Russian, Urdu

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Relax in our spacious lobby, featuring a central seating area, large flat-screen TV, and reception desk for easy check-in.

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  • Breakfast included
  • Free WiFi
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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per day)

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: GBP 15 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Docks
Holiday Inn Express Docks Hotel
Holiday Inn Express Docks Hotel London-Royal Docklands
Holiday Inn Express London-Royal Docklands
Holiday Inn Express London-Royal Docks Docklands
Holiday Inn Express London-Royal Docks Docklands Hotel
Holiday Inn Express Docks Docklands Hotel
Holiday Inn Express Docks Docklands
Holiday Inn Express London Royal Docks Docklands
Holiday Inn Express London Royal Docks Docklands by IHG
Holiday Inn Express London Royal Docks Docklands an IHG Hotel
Holiday Inn Express London-Royal Docks, Docklands by IHG Hotel
Holiday Inn Express London-Royal Docks, Docklands by IHG London

Frequently asked questions

Are free cancellation options available at Holiday Inn Express London-Royal Docks, Docklands by IHG?

Holiday Inn Express London-Royal Docks, Docklands by IHG provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What's there to do around Holiday Inn Express London-Royal Docks, Docklands by IHG?

This hotel is situated in Docklands within a short 16-minute walk of ExCeL Exhibition Centre. You'll also find O2 Arena and Tower of London within a short drive.

Is there parking available at Holiday Inn Express London-Royal Docks, Docklands by IHG?

Yes, parking is offered for GBP 15 per day.

Does Holiday Inn Express London-Royal Docks, Docklands by IHG include a casino?

No, Holiday Inn Express London-Royal Docks, Docklands by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express London-Royal Docks, Docklands by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express London-Royal Docks, Docklands by IHG a good place to stay for couples?

Couples will appreciate amenities like a bar, free breakfast, and a 24-hour front desk at this hotel.

Are there hot tubs at Holiday Inn Express London-Royal Docks, Docklands by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express London-Royal Docks, Docklands by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express London-Royal Docks, Docklands by IHG serves free full breakfasts each morning from its snack bar.

Does Holiday Inn Express London-Royal Docks, Docklands by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express London-Royal Docks, Docklands by IHG.

Does Holiday Inn Express London-Royal Docks, Docklands by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Holiday Inn Express London-Royal Docks, Docklands by IHG?

The closest major airport to Holiday Inn Express London-Royal Docks, Docklands by IHG is London City Airport (LCY), which is 2.3 mi away (16 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 20 mi away.

Are there rooms with balconies at Holiday Inn Express London-Royal Docks, Docklands by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express London-Royal Docks, Docklands by IHG.

Holiday Inn Express London-Royal Docks, Docklands by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 328 out of 1002 reviews
Rating 8 - Good. 435 out of 1002 reviews
Rating 6 - Okay. 133 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Aya

Business traveler
Liked: Room comfort

room clean comes late

It is as expected for this price. One issue was that room cleaning comes after 5pm when I am back. The room was empty for the whole day and I expect that to be done when I am not around. I even hung the 'please clean' tag on the door but that did not make any difference.
Stayed 5 nights in Apr 2025

2/10 Terrible

Reanne

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekender Blow in

Good enough and value for money hotel would stay here again if I’m in that part of London clean and staff friendly and very helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, nice breakfast easy to get to places
Stayed 1 night in Apr 2025

8/10 Good

Sinatra

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Canning Town - great location for 02

Attending concert at the 02. Just one stop away on underground and five minute walk to underground from/to hotel. Good location, with express supermarket across road. Would stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely Docklands area little gem.

A lovely stay. Thank you.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Okay if you need a cheap one night stay

When we walked into the hotel room we first noticed a large muddy patch, the rest of the carpet were no better. In the bathroom about 50% of the floor tiles were cracked, the silicone was yellow or orange with only a few areas being white and on the ceiling in the bathroom I noticed black mould. Breakfast in the morning was an average English breakfast so there's not much to say there.
Stayed 1 night in Mar 2025

6/10 Okay

Nikki

Liked: Cleanliness, staff & service, room comfort

Not the best

Light over mirror turned its self on and off throughout the night, the toilet flushed constantly, the usb plugs and light on one side of the bed didn’t work. Nor did the light above the bed. People were using the lift so we climbed 3 flights of stairs but or keycard wouldn’t let us through the stairwell door at the top. Spoke to receptionist and they said the keycards don’t usually work in the stairwells. Comfortable bed, and once asleep we did sleep well, until the people above decided to have a very loud shower at 2.30am
Stayed 1 night in Mar 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the 02 5 minutes to the station, onsite parking the staff were very friendly our room was basic but clean and comfortable. Lots of choices for breakfast. Would recommended
Stayed 1 night in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service, room comfort

Basic but functional

We had to move rooms as the first had smelly drains (room 110) Second room (330) had window that didn't shut properly so we had road noise. Hotel very basic and a bit tired but functional. Breakfast was plentiful. Staff very friendly and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Jason

Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy hotel to book. Simple to deal with and a reasonable breakfast.
Stayed 1 night in Feb 2025

6/10 Okay

Alexandra

Stayed 1 night in Feb 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Friendly and helpful service despite room

I was put into room 315 twin room for me and my daughter and I was disappointed at the condition of the carpet stained on the entrance to the room and the back of the bathroom door wood panel chipped at the bottom. Also the painted surface near the toilet area was black from mould. I would not say this was a 3 star hotel more like a 2 star for the condition of the room I was put into and not liking the view at the back of the room looking at a derelict building not a pretty view. To finish on a positive note though the staff were friendly and attentive and the breakfast choice especially gluten free was good. Location of hotel excellent for tube station
Back of bathroom door
Area near the toilet
Back of bathroom door
Carpet on entrance to room
Stayed 2 nights in Feb 2025

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

John, Oldham

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay as always expected from Holiday Inn Express

Holiday Inn Express always deliver exactly what I expect. A good nights sleep, safe location and a filling breakfast.
Stayed 1 night in Feb 2025

8/10 Good

Haley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

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