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Hampton by Hilton London Excel

3.5 star property

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Photo gallery for Hampton by Hilton London Excel

A modern hotel lobby with a reception desk, seating area with colorful chairs, and a large window providing natural light.
A modern brick building with large windows and a sign that reads "Hampton."
A modern reception desk with a large screen, a sign reading "Hampton by Hilton," and a flat-screen TV above it.
A modern bar area with a white counter, bar stools, a red shelving unit with bottles, and a large poster of a building.
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Dockside Road, London, England, E16 2FQ
  • Place, ExCeL Exhibition Centre
    ‪6 min walk‬
  • Place, Silverworks Island
    ‪12 min walk‬
  • Place, Thames Barrier Park
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪107 min drive‬

Room options

Corner Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed

A hotel room with a bed, a chair, a nightstand, and a wall-mounted artwork.

Room, 1 Queen Bed

8.8 out of 10
Excellent
(37 reviews)
  • 218 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room

A hotel room with two single beds, a desk with a chair, a flat-screen TV, and a window with curtains.

Twin Room

9.2 out of 10
Wonderful
(26 reviews)
  • 218 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 1 Queen Bed

A hotel room with two beds, a wooden headboard, a nightstand with a phone, and a painting of sailboats on the wall.

Family Room, 1 Queen Bed

8.8 out of 10
Excellent
(32 reviews)
  • 257 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible

A hotel room with a large bed, a desk, a chair, a nightstand, and a painting on the wall.

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(11 reviews)
  • 233 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room, Accessible

A hotel room with a bed, bedside table, lamp, desk, chair, and a mirror.

Twin Room, Accessible

7.8 out of 10
Good
(9 reviews)
  • 278 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room, 1 Queen Bed

A hotel room with a large bed, a smaller bed, a desk with a chair, a TV, and a painting on the wall.

Family Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

London

Located in Docklands within a short walk of ExCeL Exhibition Centre, Hampton by Hilton London Excel is within a few miles (5 km) of other popular sights such as The Arena. This 209-room, 3.5-star hotel welcomes guests with free breakfast, free in-room WiFi, and a gym.

What's nearby

  • ExCeL Exhibition Centre - 6 min walk - 0.4 miles
  • Silverworks Island - 12 min walk - 0.7 miles
  • Thames Barrier Park - 12 min walk - 0.7 miles
  • Royal Victoria Bridge - 16 min walk - 0.9 miles
  • University of East London, Docklands Campus - 19 min walk - 1.0 mile

Getting around

  • Royal Albert Station - 4 min walk
  • Barking Station - 8 min drive
  • London City Airport (LCY) - 5 min drive

Restaurants

  • ‪Caffè Nero - ‬15 min walk
  • ‪Costa Coffee - ‬16 min walk
  • ‪Subway - ‬13 min walk
  • ‪Sandwich & Co. - ‬17 min walk
  • ‪Chicken Hut - ‬11 min walk

About this property

Hampton by Hilton London Excel

Guests of Hampton by Hilton London Excel enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is available for GBP 15.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, a computer station, and laundry facilities.
Guests can expect to find free WiFi and flat-screen TVs. Other amenities include laptop-compatible safes, phones, and ironing boards. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Exterior
Aloft by Marriott London Excel
Docklands
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,010 reviews
$108 nightly
The price is $129
Aug 9 - Aug 10
Total with taxes and fees
Aloft by Marriott London Excel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Grab bar near toilet (28 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (29 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Third party payments are not accepted.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per accommodation (varies based on length of stay)
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: GBP 15.00 per day
  • Pet fee: GBP 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Hilton London Docklands Hotel
Hampton Hilton Docklands Hotel
Hampton Hilton London Docklands
Hampton Hilton Docklands
Hampton by Hilton London Docklands Hotel
Hampton by Hilton London Docklands London
Hampton by Hilton London Docklands Hotel London

Frequently asked questions

Is free cancellation available at Hampton by Hilton London Excel?

Hampton by Hilton London Excel offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hampton by Hilton London Excel?

As of Jul 14, 2026, prices found for a 1-night stay for 2 adults at Hampton by Hilton London Excel on Jul 26, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hampton by Hilton London Excel?

This hotel is situated in Docklands within a short 10-minute walk of ExCeL Exhibition Centre. The Arena is also within a driving distance of 4.8 mi.

Will I be able to park at Hampton by Hilton London Excel?

Yes, parking is offered for GBP 15 per day. Wheelchair-accessible van parking is also available for guests.

Does Hampton by Hilton London Excel feature a casino at the property?

No, Hampton by Hilton London Excel doesn't have a casino.

Is there an indoor pool at Hampton by Hilton London Excel?

No, there is no indoor pool at this hotel.

Is Hampton by Hilton London Excel good for couples?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include bathrobes and free WiFi.

Are there hot tubs at Hampton by Hilton London Excel?

No, this hotel doesn't have a spa tub.

Does Hampton by Hilton London Excel feature a restaurant that includes a breakfast menu?

Yes, Hampton by Hilton London Excel serves free on-the-go breakfast each morning from its restaurant.

Does Hampton by Hilton London Excel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hampton by Hilton London Excel for a fee of GBP 30 per accommodation, per stay.

Are there connecting rooms at Hampton by Hilton London Excel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hampton by Hilton London Excel?

The closest major airport to Hampton by Hilton London Excel is London City Airport (LCY), which is within a mile. Another top airport is Heathrow Airport (LHR), which is around 21.3 mi away.

Can I book a room with a balcony at Hampton by Hilton London Excel?

No, you won't find guestrooms with balconies at Hampton by Hilton London Excel.

Hampton by Hilton London Excel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 543 out of 1010 reviews
Rating 8 - Good. 292 out of 1010 reviews
Rating 6 - Okay. 97 out of 1010 reviews
Rating 4 - Poor. 38 out of 1010 reviews
Rating 2 - Terrible. 40 out of 1010 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Filipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pequeno almoço muito completo. Mesmo com muita afliencia, equipa sempre muito atenta e cooperativa
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immerse Ldn Experience
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, towels very fluffy. Bed comfortable. A lot of options for breakfast although the cooked food was not piping hot it tasted v.good
Stayed 1 night in Mar 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
A solid stay. Pleasant enough staff - albeit a little more interested in their conversations than attending to customers. Good breakfast. Great location for Excel centre.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tanya

Liked: Cleanliness
Clean rooms great staff.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean room. Good sleep
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MIRAE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Beth

Liked: Cleanliness, amenities, property conditions & facilities
Room very small. Shower door was too short/ small. Front desk staff and breakfast staff were wonderful.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
The room was great. The Staff were less than attentive - one had the feeling that we were interrupting their routine rather than their being there to assist us. The service in the ‘restaurant’ on Monday evening was extremely slow and poor - the food was cold, an ‘Ice Cream Sundae’ was three scoops of ice cream with a dribble of chocolate sauce / no cream, no sprinkles. The service at breakfast was infinitely better, the staff were helpful, hard-working and polite.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities
One of our preferred hotels for London. Nice drive down and easy tune in. Hotel lovey and clean only marked down for breakfast which was meh but at least it’s included!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Room service done every day and the lady was super nice everyday to us. Front desk staff was very accommodating with any questions we had. Highly recommend this place
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Wassim

Liked: Cleanliness, staff & service, amenities
tout s'est bien passé impeccable
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

verity

Liked: Cleanliness, staff & service, amenities
Staff were lovely, room was very good but bed was extremely uncomfortable!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

JULIE

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, comfortable and quiet room. Nice facilities and plenty of space
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Luke

Liked: Cleanliness
Disliked: Amenities
Both Running machines in gym out of order. Both coffee machines at breakfast out of order. To top the lot an alarm went off in my room at 2 am, when I contacted reception they said don’t worry they will reset it from outside my room like it was a common occurrence, no explanation or apology?
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast and cosy beds
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Great hotel in well connected location considering not in Central London. Lovely room and breakfast for good price. I'd also like to say thank you to the excellent staff that were helpful, friendly and went above and beyond
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Mame

Liked: Cleanliness, staff & service, amenities
Non on a du changé de chambre à cause d’une alarme
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alphonsus

Very clean quiete and comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Corentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait de bout en bout ! Le petit déjeuner compris était excellent avec du choix. C’est rare de trouver un tel petit déjeuner compris dans le prix de la chambre ! La chambre était propre avec un lit en 160x200. Le service de ménage quotidien était impeccable tout comme la restauration proposée (avec des prix plus que correct !) Pour la localisation c’était impeccable, quelques stations de métro et nous étions au centre de Londres. Nous reviendrons sans hésiter dans cet établissement ! Seul point à savoir : pas de laverie comme mentionné dans la fiche de l’hôtel. Uniquement un service de blanchisserie extérieur à l’établissement avec des tarifs élevés et un délais de lavage de 24h minimum
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Zoulikha

Liked: Cleanliness, amenities, property conditions & facilities
Kamer was heel proper, en bedden waren echt goed.
Stayed 3 nights in Jan 2026
Verified

2/10 Terrible

Raj

Disliked: Cleanliness, property conditions & facilities
To put this bluntly, not a clean enough, bed sheets kept coming up and noticed a soiled duvet, human hairs and very soft pillows that were useless bad designed rooms where the bed side cabinet had sharp edges and space between the bed, so I hurt myself while attending my alarm. The air con and heating did not work, so called reception who came up to turn the temperature up, which took over 5 hours to heat the room up, which is just not acceptable for a hotel of this standing by Hilton. I would not stay in this hotel again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tamasin

Liked: Cleanliness, staff & service, amenities
Room was spotless
Stayed 1 night in Dec 2025
Verified

8/10 Good

Radoslaw

Liked: Cleanliness, staff & service, amenities
Śniadania bardzo dobre łóżka mega bardzo złe
Stayed 2 nights in Dec 2025