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a&o London Docklands Riverside

3.5 star property

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Photo gallery for a&o London Docklands Riverside

Daily buffet breakfast for a fee
A hotel room with a bed, a piano, a large window with a view of a river and buildings.
Exterior
Reception
Daily buffet breakfast for a fee

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
265 Rotherhithe Street, London, England, SE16 5HW
  • Place, Thames Path
    ‪1 min walk‬
  • Place, River Thames
    ‪3 min walk‬
  • Place, One Canada Square
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪98 min drive‬

Room options

View all photos for One-Bedroom King Suite

Free WiFi, bed sheets

One-Bedroom King Suite

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Queen Room

Free WiFi, bed sheets

Deluxe Queen Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe King Room

Free WiFi, bed sheets

Deluxe King Room

  • Sleeps 2
  • Free WiFi

View all photos for 6-Bed Room

A bedroom with a wooden bed, a window, a door, and a poster on the wall.

6-Bed Room

  • 538 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Bunk Beds
  • Free WiFi

View all photos for Double Room

A room with two beds, a wooden headboard, a window with curtains, and a view of buildings outside.

Double Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

A room with two beds, a wooden headboard, a window with curtains, and a view of buildings outside.

Twin Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room Single Use

A room with two beds, a wooden headboard, a window with curtains, and a view of buildings outside.

Twin Room Single Use

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

A bedroom with a wooden bed, a window, a door, and a poster on the wall.

Quadruple Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Family Room (2 Adults + 2 Children)

A bedroom with a wooden bed, a window, a door, and a poster on the wall.

Family Room (2 Adults + 2 Children)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Bed in 6-Bed Mixed Dormitory

A bunk bed room with a window, a small table, and a poster on the wall.

Bed in 6-Bed Mixed Dormitory

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bunk Bed
  • Free WiFi

View all photos for Bed in 3-Bed Dormitory

A bedroom with a wooden bed, a window, a door, and a poster on the wall.

Bed in 3-Bed Dormitory

9.4 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bunk Bed
  • Free WiFi

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About the neighborhood

London

Located in Southwark, a&o London Docklands Riverside is within a few miles (5 km) of popular sights such as Tower of London and Royal Observatory. This 378-room, 3.5-star hotel has 2 bars/lounges and 24-hour room service, along with free in-room WiFi.

What's nearby

  • Thames Path - 1 min walk - 0.0 miles
  • River Thames - 3 min walk - 0.2 miles
  • Museum of London Docklands - 13 min walk - 0.5 miles
  • One Canada Square - 16 min walk - 0.7 miles
  • Crossrail Place Roof Garden - 19 min walk - 0.9 miles

Getting around

  • Surrey Quays Station - 5 min drive
  • Rotherhithe Overground Station - 20 min walk
  • London City Airport (LCY) - 32 min drive

Restaurants

  • ‪The Ledger Building - ‬15 min walk
  • ‪The Grapes - ‬18 min walk
  • ‪The Henry Addington - ‬16 min walk
  • ‪La Figa - ‬9 min drive
  • ‪Cafe Brera - ‬10 min walk

About this property

a&o London Docklands Riverside

At a&o London Docklands Riverside, guests have access to free WiFi in public areas, a computer station, and a library. If you drive, self parking is GBP 25 per night, and there's also a free ferry terminal shuttle. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and a terrace.
Guests can expect free WiFi and 47-inch Smart TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ferry terminal shuttle
  • Onsite parking available only on request
  • Covered self parking on site (GBP 25 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13 for adults and GBP 6.50 for children
  • 2 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Columbia Bar
  • Urban Beach

Things to do

  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1991
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service

More

  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 13
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 13
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 13 per pet, per day
  • Dogs only
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 13 for adults and GBP 6.5 for children
  • Covered self parking fee: GBP 25 per night
  • Pet fee: GBP 13 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 13 (subject to availability)
  • Late check-out fee: GBP 13 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

Frequently asked questions

Is free cancellation available at a&o London Docklands Riverside?

A&o London Docklands Riverside offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at a&o London Docklands Riverside?

As of Jun 30, 2026, prices found for a 1-night stay for 2 adults at a&o London Docklands Riverside on Jul 16, 2026 start from $24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to a&o London Docklands Riverside?

This hotel is situated in Southwark, close to The Arena, Tower Bridge, and Tower of London. You'll also find The Shard and London Bridge within a short drive.

Is parking available on site at a&o London Docklands Riverside?

Yes, covered parking is offered for GBP 25 per night. Though parking is available on request, wheelchair-accessible parking is also available.

Does a&o London Docklands Riverside include a casino on the premises?

No, a&o London Docklands Riverside doesn't have a casino.

Is there an indoor pool at a&o London Docklands Riverside?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at a&o London Docklands Riverside?

Amenities that appeal to couples at this riverfront hotel include 24-hour room service and a smart TV in each guestroom, and some feature river views.

Are there hot tubs at a&o London Docklands Riverside?

No, there isn't a spa tub at this hotel.

Does a&o London Docklands Riverside feature a restaurant that includes a breakfast menu?

Yes, a&o London Docklands Riverside serves buffet breakfast for a surcharge each morning at Urban Beach.

Does a&o London Docklands Riverside allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at a&o London Docklands Riverside for a fee of GBP 13 per pet, per day.

Are there connecting rooms at a&o London Docklands Riverside?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to a&o London Docklands Riverside?

The closest major airport to a&o London Docklands Riverside is London City Airport (LCY), which is 8.7 mi away (32 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 22 mi away (67-minute drive).

Are there rooms with balconies that I can book at a&o London Docklands Riverside?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river and city views.

Does a&o London Docklands Riverside host weddings?

Take advantage of the wedding venue at a&o London Docklands Riverside if you plan to say "I do" during your trip.

a&o London Docklands Riverside Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 492 out of 1017 reviews
Rating 8 - Good. 279 out of 1017 reviews
Rating 6 - Okay. 124 out of 1017 reviews
Rating 4 - Poor. 70 out of 1017 reviews
Rating 2 - Terrible. 52 out of 1017 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Emem

Liked: Cleanliness, property conditions & facilities
It was a very nice place to stay during our vacation, great scenery, beautiful environment, excellent breakfast and secured accommodation.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
Hotel was exactly what we needed in the area we were
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mirjana

Liked: Cleanliness
Excellent staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

kerry

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room , staff were great would recommend
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kinyanjui

Liked: Cleanliness, staff & service, amenities
Very friendly staff z, clean room .
Stayed 1 night in Jan 2026
Verified

8/10 Good

Nicola

Liked: Cleanliness, property conditions & facilities
Amazing location and nice size room
Stayed 1 night in Jan 2026
Verified

8/10 Good

K

Liked: Cleanliness, staff & service, property conditions & facilities
1 day stay. Hot water
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patxi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Brett Warren

A little off the beaten track but serviceable enough
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our trip and this will definitely be our go to when I’m town
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean and comfortable room with river view. No kettle, cups or glasses tho.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Check it was completed and got stuff in the lift trying to find our room
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jeremy

Liked: Property conditions & facilities
There was mold on the ceiling of our room but the staff was really friendly and public transport in & out of London is really easy to navigate
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Lovely, helpful staff.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Lowenna

Very nice stay in a dorm room, easy to get to and from the O2. Ignore the signs saying they only clean if you order it, they clean every day and take towels left on the hooks in the bathroom without replacing them.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Frances

Liked: Cleanliness, property conditions & facilities
We loved our stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Arista

Liked: Cleanliness, amenities, property conditions & facilities
Amazing Experience
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very good breakfast
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Andrean

Disliked: Amenities
Terrible breakfast.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, good location and friendly staff. Hotel very worn and old hilton signs still evident in bathroom, needs a refresh
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, especially with the free ferry shuttle, good pubs couple of minutes walk away and another about 10 mins walk o the thames walkeay. Also, safe, nice and quiet with good views of Thames. Only unusual aspect was no glasses in bathroom. Also, bring own travel kettle and cups, tea and coffee, as not provided in rooms. I would definately stay here ne t time in London.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. Great place to stay.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Brilliant breakfast. Helpful staff.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good price.
Stayed 3 nights in Sep 2025