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DoubleTree by Hilton London - Docklands Riverside

4.0 out of 5.0
Overview Reviews Amenities & Policies
265 Rotherhithe Street, London, England
1-844-663-2269
3.9
out of 5
Average Guest Review
See all 10 reviews
Room cleanliness 3.5
Service & staff 4.0
Room comfort 3.5
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Business
  • Couples

Recent guest reviews

I liked that there was free ferry service and appreciated the helpful staff. Loved the waterview from my room!

Nice Hotel, close to transportation by bus or river bus, beautifil night view of Canary Wharf, would definitely book again

Nice hotel. Good location. Staff were helpful and friendly

Very busy hotel with good facilities but understaffed and unable to deal with minor problems quickly. Good breakfast .

I would stay here again for business around Docklands (i.e. ExCeL), the complimentary pass for the ferry was great. The infrastructure is dated and lack of in-room Wi-Fi was a major hinderance to business connectivity. That stated the staff were great and I would recommend this property based solely on that factor.

It is a good hotel, clean and quite comfortable. But very far from London downtown.

Very expensive to get there from Heathrow. ( 60 to 80 pounds) Staff very helpful, very nice. Rooms nice size. Bathroom has a dangerous step down feature that if you are not careful you will trip. Rooms are spread out all over. Expensive to get to excell center if you have a conference. only a coulpe of pubs near buy that don't want to take AMEX.

It was an okay hotel...I've been at better. The first room I was at was very oddly constructed and curved down where the bed was so you constantly hit your head. I was moved into a much nicer room with a view of the docklands. The biggest problem i had with the hotel was the location...it was nowhere near a tube station so you had to wait to take a shuttle to get to the nearest one.

Excellent service when I needed to get something sent to Paris ahead of my arrival. the concierge was most helpful, as were the rest of the staff. There were problems with the business center printers but they tried their best to resolve the situation, although unable to do so. Still, think that the staff were very nice

Hotel was way better looking than the pictures. i really enjoyed my stay.

265 Rotherhithe Street London England

Hotel highlights

  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Fitness center
  • Concierge services

Located in Southwark, DoubleTree by Hilton London - Docklands Riverside is within a few miles (5 km) of popular sights such as Tower Bridge and HMS Belfast. This 378-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and a fitness center.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.


Rooms

Guests can expect to find WiFi, wired Internet, and a flat-screen TV with a DVD player and pay movies. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and a laptop-compatible safe.


Property features

Renovated in 2015, DoubleTree by Hilton London - Docklands Riverside offers a fitness center, free WiFi in public areas, and conference space. If you drive, self parking is GBP 14 per night, and there's also a free ferry terminal shuttle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and a library.

Room options

Room, 1 Queen Bed

Queen 1 | Sleeps 2
from $88

Family Room, 2 Double Beds (Deluxe)

Full 2 | Sleeps 5

Family Room

Queen 1 | Sleeps 5

Suite, Business Lounge Access

King 1 | Sleeps 3

Room, 1 Double Bed

Full 1 | Sleeps 1

Guest reviews for DoubleTree by Hilton London - Docklands Riverside

Everyone (5) Business (3) Couples (1) Other (1)
5
Everyone

I liked that there was free ferry service and appreciated the helpful staff. Loved the waterview from my room!

By , from Charlotte, NC on Apr 8, 2019

5
Everyone

Nice Hotel, close to transportation by bus or river bus, beautifil night view of Canary Wharf, would definitely book again

By on Aug 16, 2018

Review comment responded on Aug 17, 2018

Thank you for taking the time to share your feedback. I do hope we have the pleasure in welcomng you back in the very near future. Kind Regards Amie

4
Everyone

Nice hotel. Good location. Staff were helpful and friendly

By on Aug 14, 2018

Review comment responded on Aug 17, 2018

Thank you for your review, we are delighted to hear that your stay was an enjoayble one. We look foward to welcoming you back. Kind Regards Amie

3

cheap but not cheerful

Everyone

Very busy hotel with good facilities but understaffed and unable to deal with minor problems quickly. Good breakfast .

By on Mar 26, 2018

4

good location, great staff

BusinessTravelers

I would stay here again for business around Docklands (i.e. ExCeL), the complimentary pass for the ferry was great. The infrastructure is dated and lack of in-room Wi-Fi was a major hinderance to business connectivity. That stated the staff were great and I would recommend this property based solely on that factor.

By on Sep 29, 2011

3

good hotel and price, but far

BusinessTravelers

It is a good hotel, clean and quite comfortable. But very far from London downtown.

By on Aug 9, 2011

3

far away from city

BusinessTravelers

Very expensive to get there from Heathrow. ( 60 to 80 pounds) Staff very helpful, very nice. Rooms nice size. Bathroom has a dangerous step down feature that if you are not careful you will trip. Rooms are spread out all over. Expensive to get to excell center if you have a conference. only a coulpe of pubs near buy that don't want to take AMEX.

By on Oct 11, 2010

3

okay...but nothing special

Singles

It was an okay hotel...I've been at better. The first room I was at was very oddly constructed and curved down where the bed was so you constantly hit your head. I was moved into a much nicer room with a view of the docklands. The biggest problem i had with the hotel was the location...it was nowhere near a tube station so you had to wait to take a shuttle to get to the nearest one.

By on Sep 20, 2009

4

lovely location

Couples

Excellent service when I needed to get something sent to Paris ahead of my arrival. the concierge was most helpful, as were the rest of the staff. There were problems with the business center printers but they tried their best to resolve the situation, although unable to do so. Still, think that the staff were very nice

By on Aug 29, 2009

5
Everyone

Hotel was way better looking than the pictures. i really enjoyed my stay.

By , from Calgary, CA on Jan 12, 2019

Review comment responded on Jan 14, 2019

Dear Femi, Thank you for taking the time to share your feedback following your recent stay with us at DoubleTree By Hilton London Docklands. We are delighted to hear that our hotel exceeded your expectations and do hope we have the pleasure in welcoming you back very soon. Kind Regards Amie

DoubleTree by Hilton London - Docklands Riverside

265 Rotherhithe Street, London, England SE16 5HW
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.